We had an outdoor Tankless Water Heater Go out and was leaking water . Tech Michael Moore came…read moreout and took care of us . Also, fixed a leaking hose bib / faucet . Excellent Service from ARK Plumbing and Services -- On Time and Professional --

used CHEAP products to replace our quality products which had 'aged out" and had bad install of the…read morenew kitchen faucet. They did come back and replace after multiple calls. The kitchen faucet still gets caught (under the sink) when you try and extend it for spraying. Price gouging most certainly! On the good side, they did come initially in a timely manner. (BTW-we have been very happy with ARK Septic and they say they get calls from angry plumbing customers confusing their names as they used to be linked many years ago.)

I always like to give credit where it is deserved…read more My front bathroom toilet would drain VERY slowly. I assumed I would need the drain snaked. It was not an emergency since we have two bathrooms. My work and personal schedule was extr.mely busy this week. I called Drain Tactics, since I was put on the schedule. I was given a window for the service. I had also called several businesses to compare pricing. One was booked and it would have conflicted with my schedule. Another never answered. Another was over double the price. With another, the price STARTED at 3x the price and the guy said it would likely be 5x the price just to START. I was very pleased that I had called Drain Tactics. I was given a window for the techs to show up. John and Jay showed up early in the time frame that was given. Both are extremely friendly, polite and very professional. After some thorough investigation, the drain from the toilet to the main drain was clean. It was determined the culprit was something was stuck in the toilet. We had family visiting over the weekend and likely dropped something in the toilet. After a short time and the proper equipment, the toilet was cleared. John and Jay went out of their way to ensure ZERO damage occurred to ANY of our property. They checked other items to ensure there were no additional issues. Before leaving, they asked to ensure I was satisfied with the work. John and Jay both thanked me. GREAT PEOPLE, GREAT SERVICE, GREAT PRICING and GREAT WORK. You cannot ask for anything more. I STRONGLY recommend Drain Tactics.

Amazing service. Luis was super helpful over the phone troubleshooting with me…read more Next day visit from technician David who identified the issue with my water heater and had it replaced, flushed all of the pipes the very same day.

I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

Had a minor emergency over the weekend. Supply line was leaking. Naturally, on our side of the…read moremeter. Called Harvey Baker, left a message. First thing Monday, got a call back, had a plumber out to the house before 9:00 am. Caesar found the leak amazingly fast, and had it repaired in no time. I was expecting this to be a very expensive repair that would take all day. My bill was less than $215.00. New customer for life. Thank you!!

They were several hours late, they kept me updated that they were running late but the job…read morecompleted successfully and professionally

I would leave a negative number, if I could. I requested them to clean out a kitchen drain and look…read morefor a leak which had left a cupful of water on my bedroom floor. I called at 2 in the afternoon. I will spare you the gory details , but 10 days and $14,000 later, the had torn up my dry wall in 2 room, cabinets and baseboards, ruined my countertops which all now need to be replaced and-NEVER CLEANED KITCHEN CLEANOUT, NOR LOOKED FOR LEAK! I hired a plumber after they left, who found the leak in 10 minutes, and had it repaired to minutes after that. Best part? Adjuster came, saw the small-still existing leak, and all the damage done by Roto-Rooter, denied the claim. They claimed I needed water remediation, mold remediation, Lead testing, asbestos testing, and although no lead or asbestos was found, charged for remediation of those, too. The mold found was tiny, they apparently have connections with the testing companies, they double charged for some things. They charged extra for nights and weekends, although there was no emergency. They saw me coming, I guess, and I trusted this known name. They business is model is deceptive, there charges were fraudulent, and although I probably could have won a lawsuit (on the billables alone, there are alit of shady, if not illegal things. But they wore me out. I paid it. But YOU DON'T HAVE TO. DO NOT USE THEM FOR ANY REASON. (I very rarely leave bad reviews. But they were so egregiously bad that I wanted to warn as many people as possible. ​ i would like to amend this review to make it worse, because not only did they do all of this, but today I just found out that despite paying them in full, which I only did, because my mental health was suffering, they still filed a lien against my property. A full five days after I paid in full. In the comments below is pretty funny that they couldn't find me in their records since I have about twenty letters from them.But I will be contacting her in person. Of course.When you do try to call them, they don't ever answer.Unless you owe them money it will be interesting to see if this woman ever gets back to me.

Installed my French Doors and also worked on my son's house. Excellent job all around. Recommendread more

We had our water heater go out in the middle of the night, we tried to get Lowe's to fix it, but…read morebeing a Friday they could only have a guy come out to LOOK at it on a Wednesday, not fix it! Having a newborn only a few weeks old, we couldn't wait that long and a friend recommended us Tile IT Up and we explained our situation to Daniel Kelly and he came out the same day and replace our whole heater. As someone who knows nothing about swapping a heater out, he was able to explain all the steps how to install it and reasons why my old heater broke. What I like the most about them, they showed me the cheap job that the guy before him did and how he was replacing it with better equipment and parts. He also gave me tips and explained how we need to flush a water heater out each year to reduce the build up, never knew that. I highly recommend them and will use again for their other services! Thank you Daniel Kelly and our family are grateful for the great job you did for our home!!

We are very satisfied with the work. Repair on a toilet was done quickly and problem was explained…read morein detail. Provided an estimate and the price was actually less than expected. He will be our go to plumber for any other repairs. Mr. Griffin will be highly recommended to anyone needing a first rate plumber. Ana Young

Unfortunately, I cannot recommend this business. I called and did not receive an answer, so I left…read morea voicemail. Despite waiting for a response, I never received a return call. Reliable communication is essential, and this experience was disappointing.

What a great experience with this company! Alfredo "Freddy" was thorough, helpful and an all 'round…read moresuper nice guy! He checked out our problem, explained the issue and then recommended things we could do to avoid having the problem again. Can't say enough great things about Freddy and Modern Plumbing! This will definitely be our go-to plumbers from now on!!

Look no further for excellent plumbing. We had an issue with a master bathroom right after we moved…read moreinto our new home. We had several quotes all of which were very expensive and traditional (tearing out a brand new bathroom). Modern Plumbing came in with a creative idea and went through our laundry room to access the plumbing in the master and fixed it. They saved time and money. I cannot say enough about James and the team at Modern Plumbing. They will be our Plumbers from now on excellent excellent company!

I never thought this company would do me bad . But , I called because the gas cap they did must…read morehave been done incorrectly. The small of gas is seeping from one of the caps . Ms Candy answer was for me to shut down the gas to my whole home until they reach out to me next week . No specific time . Day . I'm a disabled veteran. When they came to do the job , I tipped graciously. Overly so . Now I'm stuck with gas fumes unless I call another plumber & get charged again. I'm so disappointed. Angry & hurt .