Great little jewelry shop in north central Phoenix. I've been coming here for years. They've…read moreappraised my Rolex and some other jewelry for me, and I've purchased a few items for my wife, most recently a beautiful sapphire ring for our 10th anniversary. Nice selection of gemstones, wide variety of jewelry. And importantly, their staff are consistent, knowledgeable, personable and I really enjoy each experience I have in their store. Great place to get your next gift!

I first came into Burland back in 2016 when my husband and I were getting engaged for my first…read moreengagement ring, I really wanted to shop in a pop and mom shop for our rings, as it felt more special and personal than a big retailer. We then came back in 2017 for our wedding bands, and in 2022 for a second wedding band for me and resizing. Throughout all these years, I have put my rings through the wringer, and they've held up wonderfully! This year my husband and I decided to upgrade my ring, we initially thought to buy a new ring altogether and placed and order, but after some thought, we came back and spoke with Marc, who completely understood the sentimental value of my original ring. He had us sit down and discuss what stone size they could make fit, the quality of stones (they carry natural and lab grown), that they could make my original center of my ring a pendant, and man did they deliver! I will forever be coming back for any of my jewelry needs.

Doug is one of those providers that does exactly what he says he's going to do, is straightforward…read morein dealing with his customers and genuinely loves his work. Doug and I talk about collecting and buying and selling and experiences he's had with the different watches that have come through his shop.I always enjoy going in there and getting my wrist watches sorted out.

I went to DeChance and Company watch repair expert twice over a 9 month period. Upon entering and…read moreleaving his company, he shook my hand. He is most knowledgeable and most professional. His prices are very fair. In fact, they're inexpensive. I highly recommend Doug and plan to return to have a silver vintage watches polished. All in all, I rate Doug and his company 5 out of 5 stars.

BUYER BEWARE!!! Don't be fooled by the razzle dazzle of Mr. Molina and his cheesy pin-striped…read moresuits, or the gaudy building that creates the illusion of a "fine jeweler." Molina Fine Jewelers/Black Starr & Frost is run by a den of thieves. I purchased my first engagement ring here for $28,000 and gave them my full trust to provide me with a quality diamond. After TWO WEEKS of my fiancé wearing the ring, we took it in to have it resized. The very careless team took the ring down to the basement, out of my sight and possession, where they do all the jewelry work, only to inform me that the diamond had a massive chip in it. I was told to lie to my fiancé about it so that she wouldn't be upset. LIE TO MY NEW FIANCE ABOUT THE $28,000 RING I JUST BAUGHT HER?! Maybe they are fine with lying at Molina/Black, Starr & Frost - I'm not. Devasted by the news, we were told that everything was our fault, after taking immaculate care of the diamond and again, only wearing the ring for TWO WEEKS! Mr. Molina refused to accept a return of the diamond, replace the diamond, or offer any sort of warranty whatsoever. The only "solution" he provided was to reduce the diamond by 20% - wonderful! Will you reduce the cost of the flawed diamond by 20% as well? Now we are in an insurance hell and my fiancé has been crying about it since we left. I can't imagine a fine jeweler where you buy a $28,000 diamond engagement ring, the diamond chips within two weeks and the customer is simply told to go pound sand. MR. MOLINA IS A COMPLETE SCAMMER! See below for fake response from Mr. Molina -

I needed to reduce the size of my wedding ring because of weight loss. (YAY ME!) I was not quite…read moresure where to go. There are constant stories of jewelers switching out higher quality stones for cheaper stones when doing maintenance work on jewelry. There are more bad jewelers than good, sad to say. I decided to go into this business because it has been in the valley longer than I have. I moved here in 1979. So I knew that they were reputable and more than likely would do a great job. To be honest, I was a little intimidated because the store is absolutely amazing, gorgeous, and very high-end. I was only needing some small work. I was greeted by the loveliest hostess, and made quite comfortable in absolutely gorgeous surroundings. I was then handed over to one of the most fabulous sales people I have ever had the joy of working with. Her name is Janet Steinbrenner. Janet was absolutely one of the most knowledgeable, down to earth and gracious people I have ever met in my life! I had a very high-quality sapphire stone on a ring that is incredibly important to me and that I absolutely love. She made an additional recommendation for a small halo of diamonds to be put around the sapphire. It absolutely made my ring sing and was perfectly executed! From the beginning of the process to the finished work, and getting my ring back, this review barely describe how happy I am with the work and this company. Whether you need simple work done or something spectacular this is the place for you! There are so many scams in the world of jewelry, and being with a company that goes out of their way to be honest and upfront about everything is hard to find. You will not find a better sales person than Janet! I highly recommend you check out the store. Maybe a lovely gift for someone in your life.... or for yourself. You will be happy you made the choice to go here!

I recently had my husband's wedding band resized by Douglas Diamonds, and we couldn't be happier…read morewith the results. The ring was sized down perfectly, and they recreated the original engraving so flawlessly that you would never know any work had been done. The job was completed on time, the pricing was reasonable, and everyone we worked with was pleasant, professional, and helpful throughout the process. It's clear they take pride in their craftsmanship and customer service. I highly recommend Douglas Diamonds for jewelry repairs and alterations. Their attention to detail and quality work exceeded our expectations. Many thanks to their skilled goldsmith

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners. You also put the clasp on backwards. Attention to detail at this business is trash.

Excellent service! I walked in to get my watch resized and I was able to get it done in the same…read morevisit which I was not expecting. Truly a gem and will be returning here for all my future watch and gold needs!

I read the reviews before going in. I'd been to a couple of different places and didn't like the…read morevibe and the way I was treated. Rami is a seemingly nice and honest man. It was a pls doing business with him. I feel like he shared his knowledge and answered all my questions patiently.

Hands down the best place in the valley for jewelry. My fiancé was able to have my diamond ring…read morecompletely custom designed and custom made with Joe, who used to work with Tiffany's. When going in for sizing and cleanings, they do it right there on the spot free of charge. I'm in and out the door in 15 minutes with my ring, versus the other stores that take weeks for the same services. EZ diamond imports pricing is unbeatable and their attention to detail is unmatched.

In looking for a diamond ring to propose to my girlfriend at the time, I had visited a few of the…read morepopular jewelry stores as well as a few wholesalers in town, and the one company that earned my business was E Z Diamond Imports. I received several word of mouth recommendations to touch base with the owner Ezra. Stopping by on my first visit, Ezra showed me around, answered all of my questions, introduced me to the technology that would be used, and worked with me to create a timeline and price that worked for my budget. Ezra and his team made me feel right at home and provided me real-time updates during the process. His location (now at 29th Street & Camelback) is not in a shopping mall or stand-alone storefront but rather an office that accepts appointments. Thanks to Ezra and E Z Diamonds, my now fiancee has a one-of-a-kind ring that she adores and represents the love that we share!

Peter helped us with the creation and design of a beautiful custom engagement ring. What began as…read morestone selection and a pencil sketch of a setting became perfectly executed reality. (Peter also acted as my accomplice in setting up a surprise proposal.) A wonderful experience from beginning to end.

I love my engagement ring from betteridge. It's a custom designed light green emerald stone on an…read more18k yellow gold band. Thank you Peter!

Do not take your vintage Rolex there unless you are prepared to have it completely rebuilt with new…read morepieces, then it will not be original... They said Rolex standard but I think differently.... Stated chips on crystal but non I could see... Maybe but be extremely careful... Every time they called me the story changed... If I wanted a new watch I would have bought a new one... Tried to tell them it was an emotional gift and I didn't feel it was worn out just wore in...

I had a really disappointing experience here today. I booked a 9:30 AM appointment through their…read morewebsite with Melody, showed up on time, and instead of being welcomed, we were left standing outside while employees just stared at us through the glass. Security was then sent over to ask what we were doing there, which was honestly pretty embarrassing. When we explained that we had a scheduled appointment, we were told Melody wasn't even working. No explanation, no apology--just confusion and poor communication. For a store that positions itself as a luxury retailer, the experience felt like the opposite. We were made to feel uncomfortable and almost judged before even stepping inside. I walked in fully prepared to purchase a Rolex, but after that interaction, I had no interest in doing business with them. Between the lack of organization, the unprofessional handling of appointments, and the overall cold atmosphere, this was far from the elevated, special experience you'd expect when shopping for a luxury watch. Even the mall location and setup felt underwhelming for the brand they're trying to represent. I would not recommend coming here if you're expecting a welcoming or premium buying experience.