I use this company for all my heating and A/C needs. always a prompt response and problem solved…read more Reasonably priced!

Four Point installed new HVAC system in 2025 prior to sale of home. As the new homeowner, there is…read morea service problem that needs repair. While one of the owners, Scott, visited the home to review the problem, he has not gotten back to me on a solution. I have called the office 5 times in 2 weeks with no response. Truly disheartening.

We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

Needed a repair of an old boiler whose pilot light was out - and they refused to attempt fix or…read morere-light it. Tried to upsell me on a new system after the technician barely spent 10 minutes looking at it Found an alternative HVAC who was happy to do a quick fix - to keep it going until we replaced the system in the spring. They want to sell you new products - not really interested in repair

I'm writing today to express my outrage at their recent "bait and switch" service. Yesterday we had…read moreour regular contract service on our air conditioning in preparation for the summer. The technician showed my husband photos of how dirty our unit was and recommended the installation of an air purification system for $59. we both felt that was a reasonable price and agreed to it. My husband even commented to the technician on how reasonable it was. You can imagine my shock when I saw a charge of $1599 on my AmEx bill this morning. Obviously their first reaction will be that my husband misheard the price, but for BOTH of us to have misheard is almost impossible. We know what we heard and we both heard the same thing: $59! Had we been told the truth we would not have agreed given the age of our unit and the possibility of having to replace in the not so distant future. I can tell you we will not be using Aggressive when that time comes, nor will we be renewing our service contract in the future. I don't mind paying for good service, but I don't like being cheated!

Called Christmas weekend (at almost midnight) with a dead furnace. It was 59 degrees in my house…read moreand dropping quickly. I called and spoke to Cullen and he arranged an appointment for the very next morning. Mina showed up on time and diagnosed the problem immediately. My furnace was up and running in less that 12 hours from the original call and on a holiday weekend in the dead of winter. Could not ask for more than that. Excellent stand -up professional service start to finish.

Highly recommended...I have used this company twice. Once to fix my bathroom sink. Joe came to my…read morephone assessed the problem, fixed it and was gone on less than a few hours...great price. Second visit, my A/C stopped working on Sunday evening, I called to schedule an appointment, 730 a.m. Monday morning I received a call for techs to come to my home at 9:30 a.m. The motor wasnt working so the tech flushed it. Figured out it wasnt working, he had a replacement in his truck...boom in less that 3 hours I had A/C. Very reasonably priced AGAIN! THANK YOU for such excellent service.

I can't recommend them enough! We've been depending on their service for over 20 years and never…read morehad a bad experience! I called about a dead water heater, Neil tried to walk me through relighting the pilot to save me from paying for a service call! Yes, free and patient advice but due to an energy scam my husband bought into 5 years ago the less than one year old heater that Neil installed wasn't what I was dealing with. When Matt arrived to fix a water heater he wore a mask and after some detective work and fixing what I did in my attempt to get it going again, he quickly found the real problem and viola heater is working again and showers can be had by all! Honesty, integrity, and willingness to put customers best interest above money make them amazing humans as well as great craftsman! Highly recommend!

Air Conditioner AND Furnance stopped working. Called First Degree and they were awesome! Came…read morewhen they said they would, ordered the part and came back when they said they would! Technician was cordial, polite and very knowledgeable. Installed the part in about 30 minutes and I'm a happy camper! Best part - it didn't break the bank! I would totally use them again and recommend them to others.

They came out to give me a quote for several issues and they actually saved me from using an HVAC…read morecompany that wasn't being completely transparent about the issues we were having. I think their pricing is fair and we will be using them for any future issues and for annual maintenance as well. They are fast communicators, easy to schedule, and on time. Very fast with returning a quote as well.

We were referred to Uncle Mike's Home Service when our central air conditioner stopped working…read moreduring the recent heat wave. Chris reviewed our old system which was not repairable and presented options that were both efficient and affordable. At his recommendation, we replaced our central air conditioner, coil and furnace as the heating season is not far off and our furnace was very old. Zack, Tommy & Tyler arrived a few days later, removed & replaced the entire system. Their work is impeccable & they did not leave until the system, including heating, had been thoroughly tested and operating perfectly. Our new system is well balanced and keeps our home comfortable. We are very happy to have found and highly recommend Uncle Mike's Home Service.

The installation of my HVAC systems was good - the team was very professional and thoughtful. When…read moreI call for service off hours, I was disappointed that they didn't have 24/7 emergency service. However, the tech who did come the next day was very responsive and knowledgeable and fix the issue quickly. My recommendation is to either begin providing 24/7 service or at least partner up with someone who does. Otherwise, service team was very good.

The techs were very professional, clean, courteous and efficient. And our new system works great!read more

My radiant heat was read its last rites. That said, it was time to go shopping for a new HVAC…read moresystem. After carefully researching and meeting with several HVAC companies, I was extremely impressed by Coastal Air Conditioning, specifically Mike Cerchia, who is their Comfort Advisor. Mike is also a tech and still goes out in the field, as needed. He has outstanding knowledge in the HVAC space. He looked at my current set up and provided us with the best fit for our house, which turned out to be forced hot air. He went over the pros and cons of forced hot air versus baseboard, which I also considered. However, my wife and I decided that forced hot air would be the least invasive option with respect to the post installation repairs that would be required, i.e, painting, sheetrock replacement, etc. As promised, Mike provided me with an estimate same day. I should point out that Mike called me periodically to see if we made a decision and if we had any questions. I informed him that we were still reviewing some of the other estimates/proposals that we have received. What we truly liked about Mike was that he never employed high pressure sales tactics. Whenever I texted him or called him, he replied immediately. If he wasn't available, he would return calls promptly. My wife and I unanimously decided that Coastal distinguished themselves from their competitors and, as such, we awarded them with our business. One of Coastal's Service Coordinators, called me to set up an appointment for a walk through, prior to the installation. Brian Mazzatenta, who is Coastal's Residential Installation Manager, performed the walkthrough and measured out what was needed. Bryan was exceptionally thorough and also has outstanding HVAC acumen. He did an excellent job of setting expectations and delivering against them. He followed up and was always available to address any questions that we had. This past Wednesday the installation began. The two techs who performed the installation were Pat and Riley. Both were outstanding. Very communicative with in depth knowledge. They worked as a cohesive team. As we have a dog we were concerned about her getting loose. Both Pat and Riley were very mindful and eased our concerns. Not only were both Pat and Riley outstanding at their jobs and incredibly reliable, they were both extremely respectful of our property. At one point Pat said that he treats a client's house as if it was his own, which was evident throughout the entire installation process. Both Pat and Riley were also very neat and cleaned up any debris that resulted from the installation. I am pleased to state that the installation has been successfully completed, which also included a new hot water heater. Our new HVAC system - both heat and air - is working fine. Overall, we are exceptionally pleased by the level of technical expertise, service and professionalism that was provided by Coastal. While more and more and more of these companies are being sold to Private Equity groups, Coastal prides itself in still being a mom and pop shop - and they are in the best possible way. Everyone from management to the techs to sales to the office are pleasant, professional and knowledgeable in their respective jobs. If you truly want to support a mom and pop business, Coastal is the place for one stop shopping for all of your HVAC needs. Yes - they are that good! I highly recommend this business.

Our technician, Al, was the best! On time, extremely thorough and came in with booties on his…read moreshoes...he gets 5 stars in my book! I will use this company again and request, Al!!!