Very nice tech who diagnosed problem quickly and took care of the problem…read more Xxxxcccccccxxxccccccccccc

They were quick and efficient, able to diagnose immediately and since the problem wasnt severe,…read morethey only charged me for the diagnostic.

Alex arrived the next day, though my stuck fridge filter wasn't an emergency. He had it fixed…read morequickly, got the old filter out/unstuck and then had everything put back together and cleaned up after himself - I appreciated that. He was very respectful, professional, and even wore shoe covers in my home without me having to ask - much appreciated. He provided great service and at a reasonable price. I will call him again for any other appliance issues!

Alex arrived at the scheduled time and performed an assessment of the issue I was seeing. He found…read morethe issue quickly and let me know what to expect next. As he did not have the part on hand he scheduled time to come back the next day and once again arrived on time. Although he needed to virtually disassemble the entire front end of the washer he made the repair quickly, tested the machine, and had me look it over as well when he finished. All within 45 minutes. The price for the entire job was well within what I was estimating, having looked for the price of purchasing the part myself. The whole experience was positive, start to finish. Highly recommend.

Prompt service, quickly diagnosed problem with dishwasher and fixed without replacing any parts…read more Reasonable fees. Would absolutely recommend and use again for appliance repairs.

Our dishwasher was acting up. I sent Lou an email and he was at my house the next day. He fixed the…read moreissue within 45 minutes. So quick and efficient!

Do not use Repair Services! It is a fraud. We had Serg come out and assess the problem with our…read moredishwasher. Serg charged me $75.00 to tell me that the dishwasher handle was broken. He said he could fix it for $250 and said he would order parts. I said OK, and waited for him to call me back. I didn't hear back after a week, so I called him. He said he still hadn't ordered the parts and was going to do that right away. I waited another 2 weeks, then 3 weeks. Today is 4 weeks. Nothing but radio silence from Serg. It's clear that he's done nothing but take my money.

Multiple jobs completed. Reliable and professional. Great job, Sergey. You're the man!read more

They can not respond dismissively and rudely when I indicate that there may be a leak behind the…read morecondenser. Specifically telling me that I am 1) wrong 2) listening to someone who doesn't know about dryers, because no dryers have condensers. This was after I explicitly said in my request that my dryer was ventless. If they read the request and knew dryers they would have know the dryer had a condenser. I have also contacted LG because they were listed as an authorized repair agent.

Very fast response & very flexible when my needs changed! I will call his again when I need help!…read more Thank you.

Davis did a good job fixing y GE washer quickly. Even better, he diagnosed the repair for my LG…read moredishwasher and recommended replacing instead of repairing since the cost was similar. I really appreciated that. I'd work with PINS again

Very accommodating and helpful. Good service and a very nice technician. A good value for the…read moremoney. Since I wrote this review, I have had my dryer and washer serviced and it went very well. I

Dryer got fixed and provider arrived on time. he happened to have the correct part in his car and…read morewas able to repair the dryer. FYI the dryer is stacked (and I gave them a heads up before he came, which I don't think he had received) so he needed to use my ladder. But he got the job done!

Great service, very responsive and reliable. Recommend to my family for their appliance repair…read moreneeds.

Erik showed up on time and quickly and professionally repaired my Samsung dryer. I appreciated him…read moreexplaining and showing me all the parts that were broken AND having the needed parts on his van. He also cleaned up the lint and debris after the job. Highly recommend for dryer repairs!

I have used Mr. Appliance in the past and had good experiences. However, a recent experience with…read morethem was so dreadful, I have to caution people to avoid this business. I was having new floors put into my home. In order to do that, my appliances had to be disconnected and reconnected. I called Mr. Appliance and they said sure. What I didn't know at the time is that the company now has set fees for dealing with appliances independent of job or size. So, for example, to move (twice) my fairly small wine chiller--2x3 feet--was over 600.00. They moved my microwave, which I had not asked for, and charged me over 300.00. All told, to move a fridge, wine cooler, microwave, dishwasher and stacked washer and dryer, Mr. Appliance charged me 2612.00. I should add that a friend--we had to be elsewhere for our floor replacement--watched all this work. None of it, except for moving the refrigerator was difficult and most was accomplished in minutes. I tried to get Mr. Appliance to work with me on the onerous fees but they did not. There was no appeals process nor were they especially interested in my concerns. So, DO NOT USE Mr. Appliance unless you are clear on what you will be charged before they come. Their prices are, at least for what I had done, insanely high. (And the fact that the payment screen asks that you tip is just too extra.)

After being ripped off by other appliance repair companies in 2021 and 2023, I found these…read morewonderful folks here and based on their positive reviews, hired them to replace a dead heating element. Harry is a rockstar tech who showed up with the replacement part and had our dryer up and running in under an hour. Fair pricing. Quality customer service. Y'all hire these people whenever your appliances quit on you

Exceptionally professional and competent service at a very reasonable cost. Office staff were…read moreconsistently courteous and knowledgeable, and the technician who handled my repair was prompt and pleasant and completed his work quickly and with excellence. Would not hesitate to work with this company again and have recommended them to others as well.

Three men came to look at my home to explore possibilities…read morefor heating and air conditioning. Matthew had been here earlier. The man in charge was well informed and creative. The older man's behavior bothered me, for he walked outside without my permission. He made me nervous as he was outside for a long time. I thought perhaps he left to sit in one of their vehicles. However he walked all over my property , even going into my barn and the old kitchen. I am very protective of my home and our land, for our family has lived here for 203 years. I had already told these three men that I do not allow ANYONE to roam about my land without my being present. When he returned to the house, I was angry and hurt that he had walked, maybe even spied, on my land without my permission! I was eager for all Service Experts to depart quickly. They had promised to contact me with a possible proposal for the heating and air conditioning. Now more than a week later, I have called Service Experts on two occasions, they have NOT returned my calls. I have NOT received a letter explaining their possible plans and costs. Obviously I question the integrity of this company and their truthfulness. Their talk did not offend me, but their actions are highly questionable. I do not want such behaviors to be their actions in business practices. At this moment, I am questioning if Service Experts is a trustworthy and reliable business that I want in our home . I do NOT want the older man to return, and I am unsure if I want any person associated with this business to even remember my address. Service Experts must earn my faith and trust; otherwise I will need to contract with one other competitor for this critical project. I sincerely hope their behavior is not indicative of their usual business practice. Please respond to me as soon as possible. Dr. Charlotte Jones

Over priced, left me with a safety (fire) hazard, and not at all responsive to follow up issueread more