I have a water leak that is causing my water bill to be over $200 each month. I called "Done Right Plumming" and scheduled for a tech to come to my home and see if they could find the lead. I am positive that the lead is in my yard, with my watering system but I can not see it anywhere. I explained this to the company in my phone call. The Tech showed up, checked the meter, turned on our outside hose for a short time, checked to meter and then turned off the hose and checked the meter one last time and said you don't have a leak in your house. Took our $80 and left. So, I am still in the same situation as I was before he came only less $80. Do not hire this company, they are not interested in helping. read more

the service is good the warranty is a scam water heater went bad in 3 years and the warranty was 5 years warranty installation was as much as the original install find someone that does not have a money scam warranty read more

Unbelievably bad company with which to conduct business! My unit and my neighbors both had the same plumbing problem, so the HOA scheduled an appointment with this business. I waited for the plumber all day for around 5 hours, but he never showed up. The office phoned me the next morning and stated, "He was there, and service was done." Who has come here? What exactly did he do? Our main sewer pipe is still backed up! I simply cannot BELIEVE how they conduct business with customers! (Our property has around 270 units, so I'm sure they blew a large commercial opportunity!) UPDATE: The project manager confirmed that the plumber went to the wrong units and the wrong building the next day. Following that, on 11/17/2022, I received a violation notice from our HOA stating that I had phoned the service but there was no water backup in my unit that the vendor's invoice says. The $206 service calling fee is my responsibility. This happened totally unfairly to me because this company/plumber went to the incorrect building and submitted a fake report. I've been owning places for a long time, but this company is the most difficult to work with. UPDATE: I will not email this business personally, instead, I will open all responses to the public. First, the plumber must confess that he went to the WRONG units/building, as certified by the HOA's project manager. The issue here is with the compliance manager who issued the violation notice and penalized me $206 as a "service call charge." Until our main sewer line was repaired, my unit had the backup. This is what the HOA says "RESIEDNT CALLED OVER AN ALLEGED BUILDING BACK-UP OCCURRING IN BUILDING, HOWEVER, NO BACK- UP WAS FOUND. HOMEOWNER IS RESPONSIBLE FOR $206.00 SERVICE CALL CHARGE." ( she made spelling miss a lot every time when she responded) I understand that you wish to charge the fee to the HOA, despite the fact that your employees went to the WRONG units, but it is not my obligation to pay. Either of you (the plumber or the person who handed me the violation notice) must be truthful and precise about what transpired that day. I have no motive or intention of calling a plumber if there are no backups in my unit, to begin with. read more

Las Vegas plumbing is great! They were super professional when I called to make an appointment. Once they got to my house they explained everything thoroughly and I thought the price was fair. I highly recommend!! read more

I spoke to the owner of the plumbing company and my issue was resolved. They did fix my clogged toilet. So I updated my review to good.

This company is extremely unprofessional and they lied. They came to fix my upstairs neighbors water heater and came into my unit cutting holes in the roof claiming they had permission. After they cut two huge holes in my roof they said that someone from will come to fix the drywall. I called numerous times and they said they are not liable for the drywall and that the maintenance on site is supposed to come fix it. I contacted the HOA and they were not aware of any plumbing company coming on site. Now I'm left with holes in my unit that I rent and no one is responsible for it! They never should have said it was approved and never should have made holes in my roof without someone to fix it. They are unprofessional, left their big Culp cups on my balcony and didn't bother to pick up their trash on the way out. The problem wasn't even resolved in my unit, they found it somewhere else. I would not recommend this company and if they ever ask to come into your unit to fix another units problem say hell no! You will be left with damages and no way to fix them. read more

Awesome quality job installing my tankless water heater. The team was courteous and professional. They demonstrated excellent customer service qualities. Ask for Gary read more

Las Vegas plumbing's was great. The tech was friendly professional and helpful. He explained what he was doing and offered me a good deal on a née water heater. I will recommend them to any neighbors that need a water heater. read more

I am very impressed with my experience with Las Vegas Plumbing and will be using their services for any future plumbing needs.

Las Vegas Plumbing will be the first place I call or recommend to friends. I had a new sink and faucet installed and I was impressed with the awesome quality job the plumber did, my kitchen looks beautiful! read more

I am very unhappy with the service I got from Las Vegas Plumbing. Our condo got flooded from another unit and our HOA had LVP on site for repairs. The HOA thought it made sense to use one company for the repairs in all 7 flooded units, so I went along with it. When the repair contractor said that we needed a new angle stop I called LVP. I gave specific directions to LVP which angle stop to repair and asked them to check all the others as long as they were there. Work was done, all stops were reportedly fine. My contractor called me the next day and said that we still had a leaky angle stop, the one that was the original problem! LVP told me that my contractor had told them not to repair that one and to repair another one instead (strongly denied by the contractor). If I wanted it repaired, I would have to pay again for another service call. Remember, I had asked them to check all angle stops. Eventually they came back out after much hassle. Months later, as my toilets were being reset, guess which angle stop was leaking again!! This is after not being used the entire time since installation. LVP told me that this new, never used angle stop that they had installed was faulty and that this happened frequently. It was also out of warranty as they only give 30 days warranty. I had to pay to replace it. Three visits for one twenty minute job, about $250.00. That is rotten. That is wrong on many levels and has left me angry and cynical. I will never use them again. I have told our HOA to not use them again. I am suggesting that no one else use them again. read more

I have used Las Vegas Plumbing for over a decade and were quite happy with them, BUT They scheduled an appointment for Friday (22Jan16) between 12PM and 3PM - I took 4 hours leave to be home. At 3PM they were a NO SHOW. I called - they said they would be there by 5PM. NO SHOW. Called back. Las Vegas Plumbing rescheduled for Saturday between 1-3PM. Guess what, another NO SHOW. I called, got the answering service. Well at 5:18 the plumber calls and says he is on his way. By that time I was no longer home waiting and waiting and waiting. They called this morning and wanted to know how the repair was done. I told them WTF hjad NOT happened. NO MORE CHANCES - Las Vegas Plumbing is NOT RECOMMENDED and is ogff my list of acceptable merchants. I I could give them a ZERO rating I would, they earned it! read more

I have used Las Vegas Plumbing for over 20 years My house was built in 1942 so of course it has plumbing issues. They have done everything from completely rerunning all the plumbing in my house. To changing my water main to the street. When Changing my tub, they had to cut it out because the house was built around it. And tiled the shower, changed my toilet and sink. Snaking my lines and fixing leaks from busted pipes from a freeze. They even helped me with a gas leak one time and some sprinkler system issues. They are the most honest and fair priced plumbers I have ever used. If pipes had life left in them they would show me what was good and what was bad. Instead of trying to upsell me to replace everything right away. I had a water heater put in 2000 it lasted until 2014. That's a long time considering Las Vegas has such hard water. Then I had them put in a tankless water heater. I don't have to pay to keep 50 gallons of water hot when I'm not using hot water also it never runs out. Now I only pay for instant hot water when I use it. It's like having a best friend that's a plumber. I highly recommend Las Vegas Plumbing. I'll tell you it's a big relief to not have to worry about a plumbing issue breaking my bank account. NO JOB IS TO SMALL is so true. Thanks Las Vegas Plumbing. You have earned a customer for life. read more

I had an appointed scheduled today from 10a-2p. I received a call at around 8:30a stating that a technician was on his way and would be to my house in approx. 20 mins. I then receive a voice mail shortly after stating that the technician was in a accident and that another technician would be to my house within a couple hours. At around 12p I called LV Plumbing to check the status of the other technician and was told that they were on a "larger" job and it could be a few more hours. Around 3:30p I called again to check the status and I was told that a plumber was finishing up paperwork and would be immediately to my house after. At 4:30 I called back to again check the status and was told that they would get an ETA and call be back. It is now 5:30pm and I have not received a call back nor has a plumber shown up. My appointment was from 10-2p. I have a bust pipe in a wall with water leaking everywhere and 2 young children in my house. I had to shut my water off because of this and thanks to this companies negligence I most likely won't be able to get a plumber out until tomorrow. I would never spend a dime with this business after the experience I had today! read more

Got LVP number from a neighbor. Called on a Saturday afternoon for a broken bolt in a toilet. Received a response within 5 minutes. The plumber showed up within the half hour and repaired the toilet. His quote was exactly what he told me when I described the problem I was having. LVP will be my go to company when I need service in the future. read more

Scheduled plumber to install water softner, guy showed up without the necessary parts. He had to go get them. Then tells me I need to have a hole drilled in my garage for the drain hose. Doesn't finish the job. My friend comes over and the drain pipe is right by the softner connection. My friend had to finish the job. read more

Gary was great on time clean and professional this is my third review for Las Vegas Plumbing every time is better than the last I highly recommend. read more

Had an appointment for a free estimate. They canceled. I suspect appointments are free unless something more lucrative comes along. Don't waste your time with this company. read more

Really great, earnest plumbers. Came to do a job and we still had some clogging issues afterward (old house, was vacant for long time), so they re-sent plumber free of charge. The receptionist/scheduler Lisa was so nice and helpful on the phone. Casey, the plumber, was also really nice and stayed the first time for an hour and a half and they allow half-hour increments in labor. Only thing is you need to give exact change. Plumbers apparently used to get robbed so they don't carry any change on them. read more

My hot water heater broke and the technician came within the hour. He was great.! Very efficient putting in the hot water heater. Thank you. Edie D read more

Las Vegas Plumbing is amazing. I use them for all of my plumbing needs. For my own house and for the two condos I own as well. They make sure to get the job done. I would highly recommend them for all of your plumbing needs. read more

We started having a really nasty knocking sound when we turned off the water in the main bathroom. We called Las Vegas plumbing because they were recommended very highly by one of our friends. Steve came out to assess the situation. He let us know that two men would be needed to come out the next day to go into the attic to do the work. Sure enough the next day to men came out. They spent about an hour in the attic assessing the situation. They realized that the noise was coming from inside the wall rather than in the Attic. They would need to open a large chunk of our wall in order to do the repair. Because we are planning to paint in about 6 months we asked if we could put off doing the work for 6 months. No problem they told us. Because they didn't do the repair, they did not charge us despite the fact that they were about three man hours of work put in already. They were punctual, honest and a pleasure to deal with. They have a customer for life. read more

They are awesome. Had broken shower handle and couldn't get water to shut off. They were here fast and fixed it immediately. Reasonably priced. Would definitely recommend. I'll have them back for other repairs for sure. read more

I hired Las Vegas Plumbing to fix my fire pit. They knew I needed it done quickly because I had company coming. They showed up when they said they would and were very reasonable. Everything works great and they cleaned up after themselves. Great Company. read more

Las Vegas Plumbing was recommended by a friend . Our water heater went out and we had family staying for the weekend. We called Saturday nite and they came out Sunday morning and installed a new one at a good price. L. Bushman , Henderson Nv. read more

Recommended by my daughter when during our renovation and move in we found there was no hot water. They came the next day to install a water heater, only to find the incoming hot water lines were leaking under the slab of my new condo. Tom came the next day with Sean and after cutting 11 holes in my newly painted condo (ceiling & walls) they found 3 more leaks and fixed it all in 1 day by re-routing all the hot water lines through the ceiling. I recommend them highly for their kindness, compassion, quality of workmanship and superior service. They even helped clean up. These people are great! read more

About 3 weeks ago I realized we had a leak in the kitchen and didn't have hot water. I call Las Vegas Plumbing and they sent Ryan (the owner's son) to our house for an estimate. Between the kitchen and a problem in one of our bathrooms Ryan estimated about $600.00 to fix both problems and I agreed with the quote. This was Tuesday; by Friday nobody contact me to start the job so I called them. Steve H. (the owner) now comes on the phone and said the quote was too low and that $600.00 would only fix the kitchen. Again I agreed and asked them to work on it. They came back on the next Tuesday and started. After breaking the concrete outside my kitchen without finding the source of the leak they decided to reroute the pipe which they did. They all left my house at 6:30 pm telling me they would be back next day to fix the concrete and the stucco wall they poke holes in. The day came and went. I called them and the receptionist told me that Steve have nothing else to say to me, I said ok but told her that he would contact me since they left and didn't collected any money. Sure enough Steve call me and now was asking for $200.00 extra to fix the outside of my house. I regretfully agreed with it. Today is Sunday March 6,2016 and Steve came to my house at approximately 7:00 am and had a person with him who would fix the stucco but not the concrete. While speaking to them Steve told me to pay the guy $250.00 to which I said the deal was $200.00 extra for a total of $800.00 to fix everything. Steve words to me were "k.. my a.. you m..... f..... " to which I reply get off my property. I found his aggressive behavior a little disconcerting and out of line since they were the ones quoting the price. If they make a mistake they should own it and take care of the customer even as we agreed with the higher price. I wish I knew how to post pictures so all of you could see the mess they left. At this point I'll have to get people to fix the mess they left and I hope never to see them again. I'll contact the BBB and inquire about my options since they never gave us anything in writing which is also non business like. Channel 13 also comes to mind so people would not have to go through the same thing I'm going through now. I have to pick one star but is really less than 0. read more