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LaserAway

4.7 (509 reviews)
Closed 8:00 am - 8:00 pm

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Services - LaserAway

Acne treatment

Anti-aging

Laser hair removal

6 More Services

Laser bikini area hair removal

Nonsurgical body sculpting

Pore cleansing

Skin brightening

Tattoo removal

Wrinkle treatment

LaserAway Photos

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Recommended Reviews - LaserAway

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This is the text message they sent me. Last minute cancel on me. Wow.
Larry C.

I wish I could say I've had a good experience with LaserAway, but the truth is it's been one frustration after another. The only reason I'm still coming here is because I prepaid for years of treatment, otherwise, I'd be long gone. I still have about 4-5 sessions left, and once those are done, I will never return. Been going here for 3 years now, maybe 4 all paid upfront. To be fair, I did have one regional manager reach out in the past to try to make things right, and for a short while, I thought maybe things would improve. But today just reminded me why I've been so unhappy with this place. This past week, I received two phone calls and a text message reminding me of my appointment and stressing the importance of being on time. I showed up 10 minutes early, and the office was empty, no other patients around. Despite that, I was still made to wait past my scheduled appointment time. Meanwhile, I could hear both receptionists in the back, laughing and chatting, completely ignoring the fact that I was waiting. It feels like once they've locked in your money, the professionalism ends. The emphasis is on selling, not on service or patient experience. The staff doesn't carry themselves with professionalism, and I no longer feel valued as a client. If you're considering signing up, I'd strongly advise against it. Save your money and your patience, there are plenty of other options out there that will actually care about your time and your experience.

And they send me home all marked up. They could even remove the lines they mark on me. This place a trap!!!

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5 years ago

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4 years ago

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5 years ago

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4 years ago

I love this place it's clean and well maintained. The staff are all accommodating and so nice. Would really recommend this place.

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6 years ago

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4 years ago

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3 years ago

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5 years ago

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3 years ago

Danielle made me feel comfortable. She walked me through the whole process. It was a clean and comfortable environment, highly recommend!!

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5 years ago

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3 years ago

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5 years ago

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3 years ago

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5 years ago

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5 years ago

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4 years ago

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5 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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5 years ago

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4 years ago

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3 years ago

Ive only had one appointment and so far my experience was great.My only negative feedback would be pricing.

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5 years ago

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5 years ago

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5 years ago

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4 years ago

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4 years ago

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5 years ago

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4 years ago

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5 years ago

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4 years ago

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3 years ago

I had been there for two yers for botox and other treatments. Friendly and profesional staff.

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4 years ago

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5 years ago

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5 years ago

Very professional and Knowledgeable about the business and the products!! Very clean and Jazzy environment!!

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4 years ago

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3 years ago

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Page 9 of 13

LaserAway Reviews in Other Languages

Ask the Community - LaserAway

How much does cool sculpting run per session, for upper arms?

Hi there! The cost of CoolSculpting, as well as our other treatments, can vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a free consultation with one of our specialists. During… Read more

What are your prices for facials?

Hi there! The cost of our facial treatments varies based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists. During this visit, we'll discuss what… Read more

Hello. I was curious if you treat unwanted ear hair?

Yes, we do! Laser hair removal is a great option for unwanted ear hair. For more details, feel free to visit our website or book a consultation with our experts!

Do you offer micro needling?

Yes, we offer Potenza RF Microneedling! For more details, please visit our website or give us a call to book a free consultation!

How much is a Brazilian laser hair remova?

Hi there! The cost of Brazilian laser hair removal, as well as our other treatments, can vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists.

How much is a chemical peel?

No chemical peels

Do you have mirajet(curajet) laser and vbeam laser?

No, we do not offer this laser. To learn more about the many treatments that we do offer, please visit our website and book a free consultation.

How much would a full hair removal for the face cost. Only the face. (Male)?

Hi there! The cost of laser hair removal, as well as our other treatments, can vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists. During… Read more

Do you do liquid nose jobs?

No, we do not offer liquid nose jobs. Please visit our website to learn more about the treatments that we do offer!

I'm looking to fade off my micro blading I got on my eyebrows two years ago. Some spots are faded off and some areas aren't. Can you completely fade them so I can get a new micro blade done?

No, we do not offer laser tattoo removal on the eyebrows. Feel free to visit our website to learn more!

Do you have laser varicose removal services?

No, we do not offer treatments for varicose vein removal.

How much is botox here?

Hi there! The cost of Botox, as well as our other treatments, can vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists. During this visit,… Read more

Is mole removal offered?

No, unfortunately we do not offer treatments for mole removal. To learn more about the many other skin concerns our treatments are able to address, please visit our website and book a free consultation.

Do you treat scars?

Yes, we provide laser and energy-based treatments specifically designed to improve the appearance of acne scars, including Clear + Brilliant and RF Microneedling. To learn more and schedule a consultation, please visit our website!

How much is the glutathione injection?

We do not offer glutathione injections.

How much is the full body laser hair removal?

I got legs, brazilian, arms, underarms, upper lip for about 4K....i think it depends what promotions they have going on

Is there a payment plan?? Or pay in full? Also, are there extractions?

Hello. Yes payment plans yes. They run your credit and you have to get approved. The company they use gives 24 months no interest fee. Extractions? Not sure what you mean by that..

Do they provide men's hair removal service?

I believe they do. I know they would do chests and faces.

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Review Highlights - LaserAway

When I made my second appointment, they informed me Jessica Sanchez transferred to the Tustin facility.

Mentioned in 44 reviews

Read more highlights

Tattoo Removal Plus

Tattoo Removal Plus

4.7
(9 reviews)
6.8 mi
Speaks Spanish
Certified professionals

DO IT here. I came to my appt to find out info & ended up leaving with my first laser removal…read moresession!! Cindy was the nurse who assisted me today. She was amazing and had the most patience w/ me. I was so nervous and anxious about the pain and she made the experience lighter for me. I'll def recommend anyone to come here!! I paid for the numbing cream bc I'm pain sensitive and that made a difference for me.

Short version: The overall treatment wasn't too bad, but the receptionist lost my business over a…read more$25 fee. Because of this, I ended up finding a provider that's cheaper, more comfortable, and just a little better overall. - I tried to cancel an appointment, but their limited office hours made it difficult to reach anyone. When I finally explained that issue, the receptionist became defensive and insisted they call patients the day before appointments. In my case, no call was made. The only reminder I received was a text message sent three hours after the cancellation deadline had already passed, which isn't exactly helpful if the goal is avoiding cancellation fees. When I pointed this out, it felt like she wasn't really listening and said that I'd be charged $25 at my next appointment. I told her there wouldn't be a next appointment, and her response was, "That's fine." In hindsight, there were a few warning signs. The information I received from the receptionist about the procedure differed from what the nurse later told me. They charge for numbing cream (even though they tell you this upfront, it's still an extra charge on top of the procedure). The treatment chair looked like it had retired from a barbershop years ago and wouldn't stay elevated, so I kept slowly reclining backward whether I wanted to or not. To be fair, the nurse was friendly, professional, and genuinely pleasant to work with. No complaints there at all, she got that extra star on this review. (Even the receptionist was great to start off, I don't know why it flipped so quickly). What surprises me is that a business would choose to lose a long-term customer over a $25 fee rather than simply show a little understanding. Thankfully, I ended up finding a different provider, where the experience has been significantly better. The treatments are less expensive, the pain is noticeably lower, and the redness/swelling faded much faster afterward. (For pain comparison, I had to stop three times on an arm piece here and, at the new place I found, I went without stopping once. Initially I was kind of at a loss that I'd have to start over, but if that conversation hadn't happened, I probably would have kept coming here. Instead, I found a place that's a much better fit.

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Tattoo Removal Plus
Looking for help? Google Tattoo Removal Plus.
Looking for help? Google Tattoo Removal Plus.
Following post-treatment insturctions helps your skin heal properly and leads to better results over time. Save this reminder.

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Following post-treatment insturctions helps your skin heal properly and leads to better results over time. Save this reminder.
Newhope Laser Skin Care: Phuong Tien, MD

Newhope Laser Skin Care: Phuong Tien, MD

4.5
(201 reviews)
9.1 mi
$$$

I went to get a quote for removing my eyeliner and eyebrow tattoos. The consultation was…read moreuncomfortable; I felt belittled. It was very unprofessional for them to make me wait 30 minutes past my appointment time, and the person kept answering personal phone calls during our meeting. The quote they gave me was expensive, charging per side per session, with no guarantee on how many sessions it would take for complete removal. Another client told me in the parking lot she was on her sixth session with no results. After months of searching and wasting money at another med spa (avoid Kim's 3D in Anaheim btw), I finally found a reliable place for tattoo removal that works without costing a fortune. Look up Enclave. She's a life saver! In short, do your research and believe the negative reviews; they're there for a reason.

My advice is to temper your expectations. Getting tattoo removal requires multiple session over…read moreyears. While each session was quick the tattoo slowly fades each time and the healing process sucks. The last few times I got ugly blisters. You have to wait about 2-3 months for the tattoo to heal to get lasered again. I started going in March 2023 to remove a regrettable tattoo I got about 9 years ago. Took 2 years and 8 sessions for the tattoo to be light enough to be covered up. Dr. Tien was great. Every session was quick in and out.

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Eyebrows tattoo result after 6 treatments with our state of the art PICO laser
Eyebrows tattoo result after 6 treatments with our state of the art PICO laser
Inner lips tattoo result after 5 treatments.  Individual results may vary
Inner lips tattoo result after 5 treatments. Individual results may vary
PICO Genesis result after 1 treatments with lighter pigments.  Individual results may vary.

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PICO Genesis result after 1 treatments with lighter pigments. Individual results may vary.
LaserAway

LaserAway

4.3
(105 reviews)
7.2 mi
19 years in business
Certified professionals

I love this location in particular. The staff is so sweet, accommodating, and professional. I've…read morebeen going w/my husband for two years. I've been to the Hermosa location which is not my fav (it's super off putting at that location staff wise) I have also been to the Huntington Beach location which is lovely. Staff is pleasant But, Long Beach has been our fav. It's clean, the nurses are more likely to rotate less at this location so, you develop a nice report with them. Unlike other locations you tend to have a different nurse every time, The young ladies up front are again just the sweetest and they remember your name which is refreshing. It shows you're not just a name in a book with a time slot next to it. I'd give the staff 10 stars if I could.

The technicians that provide the service are extremely sweet & professional! They are 10/10. I've…read moredone tattoo removal & cool sculpting in multiple areas. My tattoo is still the same & cool sculpting was a waste of $2,100. The most unpleasant thing for me though, honestly, we're the 2 receptionists up front. Be ready to be looked up & down. They make it so hard to leave at the end of your appointment because they push you to sign up for other treatments. I get it, they probably make a commission out of it - but when you tell patients "you should get botox, you should get this, you need to get that." That becomes a problem. It's rude, unprofessional, & disgusting. I have 1 more cool sculpting session available but have decided to not use it. That's how bad these 2 receptionists were. Do not reccomend!

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LaserAway
LaserAway
LaserAway

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LaserAway - medicalspa - Updated June 2026

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