I love the people that work here. The front desk bosses always are amazing and very efficient. All the nurses I've had are very sweet and comforting. Janette and Janell by far have been the best I've recently had. Love coming to this location. read more

Sure had an amazing appointment. Brooklyn is awesome! Thank you so much for an amazing and smooth experience:)

Listen the ladies in this place are amazing, very kind! But laseraway is a rip off and I wish I had done my research before I gave them over 4,000 They charge THREE times the amount as Dermfx which has the SAME laser technology as laseraway even tho they say they're the only ones. I did cool sculpting as well with barely any difference and again wayyyyy more here than other reputable places. I could've had lipo for just 1300 more and actually have the fat be gone. I'm incredibly mad I'm being ripped off so hard! They also try to claim it's permanent hair removal when even the nurse will tell you absolutely not lol read more

I have always had the most pleasant experiences at the Laser Away location in Hermosa Beach. Every person from the lovely ladies at the front desk to every nurse that I've worked with, they have all been professional, very nice, and knowledgeable. As a woman of darker colored skin, I have had the laser hair removal on my lower face and under arms, and I can't praise the nurses enough for permanently getting rid of the 5 o'clock shadow on my face. With the excellent after care instructions, my face and under arms have never looked better. The ladies at the front desk have always been very pleasant and accommodating. I am beyond pleased with the results as I have one session left, out of 10. I would absolutely recommend this service to a friend and a super special shout out to everyone at Hermosa Beach. Best experience ever! read more

Laseraway is a very professional/clean business. I love coming in and feeling safe,the girls are super supportive. I explained to them why I wanted the clear and brilliance treatment and they were excited for me and knowing they have done it themselves and seeing their skin makes me very comfortable and hopeful. I have only had two treatments and I can not wait to get the full results (: I have been helped by Pamela,Rose and Lilly and they have all been amazing! read more

I am currently removing a large tattoo on my back. Nurse Janine and the girls at LaserAway have been extremely kind during the sessions! Right when you walk in the receptionists immediately check you in so you can move quickly through your appointment. Nurse Janine was extremely knowledgeable and coached me through the removal and answered all my questions! If you want a tattoo removal or any services they provide I recommend going to LaserAway. You will not regret it! 100/10 experience. read more

They won't use all the product you pay for and won't even tell you if you have product left. So you end up throwing away money! If it's yours and you paid got it, you should be able to use it! Will never go to this place again. The communication is terrible. read more

Janette the nurse helping me is very experienced and knowledgeable. I was very nervous and she made me feel much better by explaining how the machine works. read more

I was scammed into a LOAN do not go here. Over priced and dishonest! If I could give it zero star I would!

Great service by Eris! She is so gentle and helpful and incredibly thorough. Definitely recommend. Thanks!

Rose was the best! We had great conversation the whole time & she took great care of me. I hope she gets to have me again for my next appt! I would love to keep the same person. read more

Great experience, friendly staff, and very clean. I loved it here and will make this my permanent location instead of driving all the way to the Costa Mesa location. Thank you read more

I have had amazing experiences at this LaserAway location! The staff is friendly and professional, and make my visits very enjoyable.

Love the Hermosa location & it's staff! Today I did my 5th session (brazilian, underarms, lip and legs). Hilary was my nurse & she was so gentle and made me as comfortable as possible providing ice to ease some discomfort and distracting with girl talk. Previously I had gone in and had been provided a stress ball which also really helped by my previous nurse. I always feel like they genuinely want me to be as comfortable as possible & the front desk staff is also super attentive. read more

I had my fifth laser session today to remove my underarm hair. My nurse, Rose, was so fun to talk to, all while being professional. I didn't even feel the laser, she's so good! I need two more sessions and most of my hair is already gone! Im so happy with my results so far! Such a great beauty investment! No more painful waxing for me! read more

I have been a PA-C for 12 years. I purchased cool sculpting and laser hair removal from LaserAway Hermosa Beach, CA. I purchased 4 applications of Coolsculpting for my flanks and a series of laser hair removal. I recommend you go somewhere else for your elective medical procedures where there is someone properly managing and overseeing your care. In my experiences through 5-6 visits to this location it has become apparent to me that LaserAway hires new nurses and does not properly train or supervise them in the proper use of the equipment and procedures they are assigned to perform. On one occasion the nurse simply could not figure out how to work the machine at all. Then, another nurse came in and placed the applicator without placing the skin protectant which would have caused me frostbite. I stopped her since I wasn't in the mood for frostbite. Then, she placed the protectant, quickly strapped the applicator on, and I asked her to secure it. She said she doesn't need to. 20 minutes later, the machine popped off and didn't complete. Additionally, there were skin markings made to determine the placement of the applicator and the applicator was clearly not placed using these markings and as a result I have very uneven appearance of my flanks. I went in multiple times to have these problems documented and confirmed by the nurses who work there. I was told my complaint was being "escalated" but it has been two months and I have received no communication. I am left with uneven and persistently numb flanks with a firm and tender portion appearing in my left flank. I have lost 20 lbs, and gone from 25% to 18% body fat on my DXA scans. I should have significantly improved appearance of my flanks but unfortunately I trusted LaserAway with my care. I will consider posting pictures in the future if needed. Let me be clear, I am a seasoned medical professional. I genuinely love nurses and I know how hard they work, the crap they put up with on a daily basis, how hard they studied, and how genuinely wonderful people they are for what they do. I do NOT think this is an individual nurse's fault. It isn't. A nurse does not come out of school or usual clinical practice with the skills necessary to perform these procedures competently. They must be trained, and I have no doubt, that the large corporation behind this clinics will gladly throw the nurses who participated in my care under the bus and blame them. But let me repeat this, it is not their fault. You are a corporation and you have the responsibility to train your staff, identify competency issues, and address them before they impact a patient negatively. I am still waiting for you to follow up with me. Chris Lewis PA-C read more

I had a quick and painless experience with nurse Janine. She was attentive and made sure she laser all the areas without skipping spots. I highly recommend seeing her! read more

Had a great experience there, everyone was super professional and helpful and really nice! Can't wait to come back

Had my second treatment with Janine today and she is great. Very friendly, kind and knowledgeable. Definitely recommend!

So far the service is ok. I signed for a lot of treatments and spent quite a bit of money, approx $10k. Looking back there was not a show and tell during the consultation. It was mostly verbal. I work in an environment when a lot of information comes at you and you have to process and understand. I followed most of it. I wish I would have paused and not signed up for so many items, especially when I look at the website today and there is 65% off treatments, I signed up on Dec 30 and was told "this is the last day for the sale". Disappointed on the pricing. Will give an update once I go through the few treatment. As for aesthetics of the place, I would expect it to be nicer, more decorated. It has a "we just moved in look and feel". Update to come soon. read more

I am truly satisfied with my experience at LaserAway. The staff have been very helpful with the virtual consultations, payment options and scheduling. I went in for my first cool sculpting session today and was treated nicely. Check-in was easy and the procedure was well explained and executed. The nurse was very kind and I appreciate her making sure I felt comfortable at all times. This establishment is very welcoming. I look forward to getting more procedures here in the future. read more

This location is great! Nurse Janine made my visit this time. Janine took the time to explain how to improve my results. She was very thorough while applying treatment. Thank you! read more

I was attended by the ladies in the front and they were very sweet . I waited about 5 minutes before I was seen by Janette C. She explained the process of getting laser hair removal in my armpits, the after care and made sure I wasn't allergic to the laser treatment. It was so fast and easy! I will be back next month for my new session. read more

my nurse, Rose was great! very nice and made me feel comfortable because I'm extremely self conscious. Thank you

While LaserAway is very clean, and the staff is very friendly and nice. I would not recommend coming here, they overcharge when you could get a laser machine at home. I went to them for eight hair removal sessions that all lasted less than 15 minutes having to pay almost $2000 and my hair is still not completely gone. They stated that this is because their laser machine does not completely wipe away hair, however there has not been a single day where I haven't had to shave which is not the impression I got when first signing up. Many of the nurses states their hair didn't grow back for years after this service, yet a month after I finished all 8 sessions I can still grow a fist-full of hair.. Then they tried to get me to set up maintenance appointments 3 sessions for $600. No thank you, I will gladly keep using the $70 laser machine I got off Amazon. read more

The ladies here are always welcoming and professional. I always walk out feeling great. I've had xeomin and laser hair removal treatments. My nurses Julienne and Janette were precise and careful. They made me feel comfortable and at ease. Highly recommend! read more

I used them today for Thermage... my first time with this "laser" and Natasha was very honest with the descriptor "spicy". She was great at answering my questions and responding to my reactions.--- slow and patient, finishing up earlier than I though. In the end it wasn't a huge problem, but I guess I will know in time if it really worked. :-) read more

This was my first time ever at laser away. For the last few years I have been an avid waxer and I decided that it was finally time to prep for laser. And I've got to say, my experience was more then I could have imagined! I was soooo nervous and Nurse Janell made the entire thing so easy and she made me feel so comfortable. She's funny and makes the time (and pain) go by quickly. I'm so stoked to have had this experience and highly recommend anyone going, to go see Janell. She did an amazing job. read more

I had a great experience here! Janine was very nice and helped answer any questions I had. Laseraway seemed much more professional compared to other laser places I've been to, both the people and the laser equipment! Looking forward to my next sessions! read more

Have been coming here for years now. Very clean and professional -- and friendly staff! Especially Rose! Recommend package deals on laser hair removal. The best investment I've made for ME. I tell all my friends and I'm telling you. Do it! read more

I had a very pleasant experience at Laser away in Hermosa Beach. Janette helped me with my first treatment. She was very professional and considerate. She answered all questions and she made sure that I was comfortable. I came in being nervous about the treatment ,I left very satisfied and I feel comfortable getting the rest of the sessions. Overall, the staff are courteous and good. Thank you. read more

At Laseraway Hermosa Beach, the customer service was very good each time I visited. My nurse (Janine) is a subject matter expert and she provided me with top tier professional customer service. With laser tattoo removal worked perfectly and she offered additional insight for continued success results. My tattoo is gone in less than expected treatment visits. The products are amazin, too! Especially the Vitamin C face product. Thank you for taking care of me! La Tonya M. read more

Laseraway is your one stop place for beautification. Friendly, knowledgeable and professional staff that explain each procedure and after care. read more

I love treating at this location. Mariah at the from desk is amazing and I loved the nurse I was treated by!

SO I wrote a review about year ago when I first began my journey with laser hair removal. I found it somewhat difficult to find someone I really thought did a thorough job until I began seeing Nancy. Unfortunately, I was only able to snag her for two sessions before she left LaserAway which was a total bummer considering I had seen a few other ladies who were very kind and courteous but lacked a bit in the diligence department (in my own personal opinion). Last night I had an appointment to try another new gal I'd never seen before who has a sterling reputation according to one of my favorite gals who works the front desk (Christina, here's lookin' at you, kid. You're the best!). When I arrived for my appointment I was told my gal who I was scheduled with called out for the day and I there was a girl named Naky who was pinch-hitting for the evening. AND BOY DID SHE DO THE DAMN THING. Naky was extremely professional and surprisingly chipper for me being her last patient of the day. She was insanely thorough and made sure every inch was zapped appropriately. Amazing "bedside manner" AND efficiency? Yes ladies and gents... it does exist. Naky mentioned she usually is found working at the Pasadena location which is a total bummer on my end considering I live in the South Bay. She was there by chance, so if you're lucky enough to magically snag an appointment with her at this location then kudos to you. Hoping she will make more appearances in Hermosa Beach so I can have faith in my laser hair removal journey being a successful one!! read more

I love, love, love Janine - she is so sweet and I love ALL of the treatments she has provided me. She does excellent quality work! The receptionists are lovely and my sales rep Christina is amazing and shares specials and sales with me to help me save $$$$!! read more

Don't let the name deter you from getting cosmetic fillers. They do those too. I have had botox many times from plastic surgeons, to medical spas, which unfortunately I was told that my metabolism is high that my body does metabolize the botox or hyaluronic acid quickly. So, when my last botox, which was in BH lasted 5 weeks, it was time for me to find a new place. I really need to find a new place where the nurse practitioner will tell me her name ( the last place, I had to ask her what her name was) and go through the procedure thoroughly and asked if I had any questions. Hillarie, was her name and she was very nice and she did a great job. I'll be back, hopefully not in 5 weeks though! LOL! read more

My esthetician Pamela was great during the process of the Thermo facial. Although the procedure was spicy, she talked me through the entire process to ease any pain of the procedure. read more

Janine was great! I had some baby Botox done and she was very thorough in discussing the entire process with me to ensure I was satisfied with the areas she did. I loved the fact that she went above and beyond to even explain where I may have a bruise due to the location of my blood vessels. 10/10 would recommend!!!! read more

Love this location. It's near my home, clean and the nurses are always friendly and knowledgeable. I have the Brazilian, happy trail, under arm, lip and chin package. Hair is barely there! Love love love read more