Had the BEST experience at LaserAway Lake Forest. Kira was SO knowledgeable and helped direct me to exactly what I needed to purchase without over selling me. And the nurses made all of my treatments quick and easy. I will get all of my treatments done here. read more

I had such a great experience with Tessa at this location! I could tell she was extremely experienced and the fun conversation made time fly. LaserAway also has the most painless machines I've experienced read more

I've gone to other tattoo removal places, but Laser Away at Lake Forest is the best. Convenient location with plenty of parking. The facility is clean and the staff is friendly and welcoming. I was treated by Diane. She is the epitome of professionalism and very personable. She made the treatment a wonderful experience. I will definitely request her again. read more

Brittany was awesome! Very gentle and explained everything step by step! I highly recommend her.

If I'm rating solely on Charolette who treated me for my recent and 9th laser removal, and the amazing woman who was working the desk it would be 5+ stars for not only their amazing communication skills but also overall service! They made this visit hands down the most enjoyable. Overall a 4 star rating and would be lower due to me having 9 overall sessions with laser away and seeing less than 2% of progress on this removal for a tattoo that is extremely small and over 10 years old. I was sold a package of 10 removal sessions and just don't find it worth it to use this business as that process as I was not initially consulted correctly. I will say the Lake forest location has the strongest laser and I wish that I had began my sessions here as I think I would've had a more clear consulting session to begin with and would've seen more progress. This is no knock to the employees here, they are absolutely amazing and Charolette gave me clear expectations moving forward in regards to my removal. read more

I went in and the nurse named Leah was over 30 minutes late. When she came in there was black dirt under all her nails and she proceeded to do Botox on me with dirty nails and no gloves on. It was extremely unprofessional. Her approach to Botox was very harmful. I cried out in pain multiple times and she continued without even offering a break. read more

Jennifer was the nurse who treated me and she is amazing!!! She is very knowledgeable, took her time to answer all my questions and was very friendly and sweet. I definitely recommend her and will be requesting her for all my treatments at LaserAway. Cara at the front desk is also very nice and welcoming and will help ensure you get the best treatments for your skin's needs with the best deals! read more

Jennifer did an amazing job with my laser session! Love the ladies at Laser away! I would highly recommend Laser Away Lake Forest! read more

I had a Glow facial ad nurse Leah was so gentle and caring. She made me feel comfortable especially since it involved heat from a radio wave tool. I was happy with the results on the weekend of the holiday. What a treat. read more

I saw Sarah for lip filler and botox this past weekend. She was great! She took her time and listened about what I wanted. She even looked at pictures I brought and reviewed my chart from a previous appointment. She didn't go overboard and said we could always add more later. I will definitely see her soon for my touch up! read more

LaserAway - Laser Hair Removal Near Me - Lake Forest, California

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I have great experiences every time I'm here. The staff are always incredibly friendly and in the best moods and it's always a joy coming in for services. Lisa and June have both been so helpful with guiding me through Botox, Xeomin, and Juvéderm. I started coming to LaserAway for tattoo removal. It's a pricey, kind of painful, and lengthy process but all very worth it to me. After 2 visits they've both already faded so much, and I can't wait for them to be gone! I usually go in the evening time because of my busy schedule and Diane has been my nurse both times, and she's so awesome, sweet and funny. I love hanging out with her :) After my last tattoo removal appt June sold me on Xeomin and Juvéderm. For the past few years my wrinkles on my forehead have really been bothering me. I'm very expressive with my face and the wrinkles show all of it. There's such a huge difference after 1 visit and I'm so much happier with my forehead. I just had my Juvéderm appt last night for my smile lines and the results were instant and already SO much better! Morgan took her time and gave honest opinions with how far we should go and I couldn't be happier with the results. I was the last appt of the day and she was so pleasant to talk to and never once rushed through or made me feel like we're in a hurry to finish and get out. The customer/patient service these ladies provide has been the best I've yet to experience anywhere. It always feels like I'm having girl talk and girl time with the ladies here, which I love There's a holiday sale on Botox that caught my attention because it's more expensive than Xeomin, and Lisa spent time advising me on it after my appt instead of rushing me out so she could get home. She's so friendly and down to earth and was awesome talking to her at the end of my busy busy day. I'm open to trying new things and went for a Botox bank while the gettin's still good. I'm super anxious to try it once my Xeomin bank runs out. I never thought I'd be one of those women who's getting Botox and filler every so often, but life happens and it's definitely a worthy investment for myself. I feel better about the way I look and the staff have always been super helpful with recommendations without being pushy or overbearing trying to make sales. They give honest advice and they're also living testimonials for the products and services they sell, which helped influence my decisions for what I've had done. Thank you so much LA - Lake Forest team! I look forward to my next visit read more

Love this place. I've been going here for Laser Tattoo Removal since 2019, and the staff / location & service has always been top tier. Having been so satisfied with my experience at LaserAway, I recently inquired about their Hydrafacials & Clear + Brilliant treatments. Wow, I wish I had done this sooner. I'm thrilled with the results and the glow my skin has. Jennifer has always been polite, professional and personable. LaserAway has taken such good care of me, offers great financing with their treatments and has always been fully transparent about their policies and procedures! I can't recommend this business enough. read more

They promise the total reduction, however when the treatment comes to end, they decline what they promised and ask you buy another package "just half the price". We also used a loan from a company "Ally" they suggested, that is like getting a little an from a Mafia. İf you miss one payment, you have to pay almost the total cost of treatment as an interest, even you miss the last payment. Total disaster. You can go to Turkey for 3 times, having fun with a nice vacation, including 5 star hotels, travel and treatment the cost will be half the price and they will assure the result of the treatment. DO MOT USE LASERAWAY OR THEİR FİNANCE VENDOR ALLY. Money trap!!! read more

i have been treated by Lake Forest Laser Away for a 27 year old tattoo. The staff is amazing and my nurse is incredibly knowledgeable! Highly recommendEd read more

I absolutely love this store and company. They are incredible at what they do and very knowledgeable about the industry. I was hesitant to go to a place that seemed to be a franchise but Lake Forest Laser Away is the best. The sales girls at the front desk are so helpful in making decisions and what programs are best for each Individual.. Alexa is amazing and will call to remind you if appointments and if they are booked she will try and accommodate or but you on a cancelation list. It's a first name based here and a pleasure to get services. Jen the RN that does my procedures is also amazing and this roughly explains procedures and what are best recommendations. They always have promos which are great and makes it a little easier to purchase packages. In any event, everyone is very professional and I would recommend this location and company to anyone who wants to look at little fresher or in my case younger! read more

LaserAway - Laser Hair Removal Near Me - Lake Forest, California

Shelley at HB laser away rocks my world!! I walk out of that & within 24 hrs my dark spots are peppering away!! She knows exactly where to target & makes sure you are comfortable By explaining everything! I'm so happy Jackie Castro introduce me to laser away. She's my new best fiend! read more

LaserAway - Cheek peppering after IPL - Laser Hair Removal Near Me - Lake Forest, California

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Nurse Nancy was great with my laser treatment. Every-time I go in it's easy and fast.

The nurse was very friendly and fast. Highly recommended and this services helps a lot on my hair removal.

Got my first appointment done yesterday! The staff there was very helpful and friendly. I showed up at the wrong place, and they were able to accommodate it in a heartbeat to save my time. Great experience overall, especially shoutout to Nurse Jennifer, very professional with excellent skills! Looking forward to coming back and getting my rest sessions done here! read more

LaserAway - Very clean - Laser Hair Removal Near Me - Lake Forest, California

I just received my last out of six sessions of Bright + Brilliant laser procedures. I'm very happy with my results. My face looks younger and smoother with or without makeup. With Bright + Brilliant, I can be proactive with my skin care. I love the "Jetsetter" facial masks, "Wake Me Up" serum, and the color tinted sunscreen. The staff and technicians were wonderful! read more

So where can I begin? I bought a package deal for cool sculpting. my very first session the nurse was kind of meh. Second nurse i went to was amazing! She was super nice and treated me so well! Unfortunately, no one tells you that cool sculpting, you need multiple sessions... i really mean like 6+ times to actually see results. It is not cheap ... Anyway, after my 3 months of waiting time period after my sessions, I did not see results so I tried calling back to book more. I had an upcoming appointment friday... Someone named Lisa has called me stating my appointment was going to have to be reschedule because fridays they close early. I was fine with that but she had an attitude and her tone of voice was "well i know what you're saying, but look, we close earlier in friday's than other days so we're going to have to cancel this appointment on friday and reschedule you" and this appointment was a week away or less so i was pretty disappointed since since the wait for another appointment is months out. anyway i reached out to the supervisor as well as the consultation person and no one reached back out. so guess what? keep your complimentary session and i am saying goodbye. all my friends who i have referred i regret. what horrible customer service and a rip off! i feel like i just totally have been conned into purchasing this big package deal supposedly on sale and not one bit results they don't even tell you, you need to purchase 3 or more of these packages in order for it to show results.... you ladies were awful! i won't be returning. and don't bother messaging or replying back to this review when you didn't even have any audacity to respond to my other messages prior tho this review! read more

Charlotte was amazing for my clear and brilliant treatment. She kept me talking and it distracted me during the laser. Can't say enough amazing things about her and laser away read more

LaserAway - Laser Hair Removal Near Me - Lake Forest, California

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Laser away Lake Forest in general is great! Jennifer the Botox gal is amazing! I've only had positive experiences there. Friendly staff. They offer great specials often. Highly recommend! read more

I had been through all my eight sections of hair removing treatment at this location. It has always been welcoming and relaxing when coming into the store. I appreciated all the nurses who had helped me with my treatment, especially Jenifer and Melanie, they listen to my needs and take good care of entire sections. read more

The Laser Away in Lake Forest is awesome. The entire staff is amazing. They are very knowledgeable about their products and services. A special shout out to Nahal, you are so amazing, thank you! I highly recommend Laser away! I was just 100% satisfied! read more

RN Nadal is amazing every time I go in. She is very professional, thorough, and seems to genuinely like what she does. She is very personable and knowledgeable, which I greatly appreciate. I am new to all of this, and she always makes sure to take her time to explain and demonstrate anything to help you understand and achieve the goals you would like (within reason of course haha). She helped make a new experience a great one and I'll definitely return because of her! (: read more

Laser away has some of the nicest and most caring healthcare professionals in socal. From beginning to end they have made the whole process easy and affordable. Shinobu has been my RN a few times and has always made sure I was comfortable and well informed with what was happening. Highly recommend read more

Always a great experience with this group. Kira is beyond phenomenal and professional in all aspects. The whole team is great.

Everyone at the location is so friendly and accommodating! My nurse, Jenna, was especially great. She made me feel very comfortable during my laser treatment! read more

Had my first treatment w laseraway today! All the staff from front desk to nurses were very helpful and knowledgeable. I have 7 more treatments for laser hair removal and I am looking forward to the results!!! read more

This review is for Lake Forest location. I really like this place!  It's squeaky clean and welcoming.  The front receptionists are what I would want to look like in my wildest dreams....maybe even 50 years ago.  :) They are professional and appear to really know about  this kind of medical/beauty stuff.  They answer the phone promptly, and make a sincere  effort to squeeze you in last minute if they've had a cancellation. At my very first appointment I was "assessed" by a "scary" nurse.  Scarier than the one who took care of my granddaughter at birth.  Scary Nurse kind of walked up to me, grabbed my chin, and asked me what ethnicity I was.  "Italian, Irish, Russian, a little Welsh" is what squeaked out of my throat.  I think my throat included everything (?).  As I've grown older (hence, the need for Botox haha) I tend to give people the benefit of the doubt.  Maybe Scary Nurse was having a rough day, maybe she heard some bad news, maybe a family member was sick, that kind of thing.  Regardless, I haven't seen her around since. Nurses seem to have been trained for performing light therapy and Botox well.  I do wonder sometimes if the vial was opened a few days ago, if the reconstitution percentage is on par with a dermatologist, that kind of thing.  Not because of results or anything, just trying to determine how they can give Botox so inexpensively.  I swipe left on negative thoughts when I walk through the door. For some reason don't give it a second thought to this as I wait in the front room.   I am lost in my daydreams,  imagining I will look (or should have looked dammit) like one of the ladies behind the counter when I walk out with my ice pack wrapped by a little purple rubber glove.  Sometimes I wait (but never long at all!) on the convenient bench outside the door (Covid, you know).  Speaking of which, Laser Away is excellent about executing Covid precautions. I called the toll free number for something once and the customer service person was really good!  Not rushed, I didn't hear the chewing of gum, no sense that she was paying more attention to her Instagram.  She was like one of the young women behind the counter at Lake Forest.  And she was probably as oblivious to her beauty as they are. Consider a "bank" (even if you ask for it as a gift for Christmas, birthday, Valentines Day, Mother's Day, etc.).  I scored a "black card" deal when I signed up and got 50% more for my (husband's) money.  It might be an ongoing thing?  I don't know. If they ask who referred you, please do tell them Mrs. L. L. Miller in Lake Forest.  Maybe we will both get a perk?  If not, you will be happy anyways that you gave them a try read more

I called to make an appointment and have been a customer for at least 3 years. Lisa said I was out of my Botox bank and was extremely pushy to get payment from myself, and was trying to push me into another brand that's Not Botox. It was beyond obvious Lisa is getting some kind of kickback from the Sales Rep to push that new product. Regardless I learned before don't pre pay for anything here. They will take your money and change policy's of what you were promised/sold. Don't fall for promotions (ends same day you call LMAO) I am in sales and it couldn't be any more slimy/obvious than the phone conversation I had (used car salesman tactics) There are other places (businesses) out there that actually treat you like a patient and not just $$$. Thanks for being you Lisa, but I don't need you guys. read more

Came in for a laser hair removal treatment for my underarms and bikini. Nahal treated me and she was so pleasant and very professional. This location was so clean and have very friendly staff. Would definitely come back! read more

Love this place! The ladies are super friendly, they give you the best advice for your situation! Thank you Lazer Away!! And thank you Jennifer for my lips read more

LaserAway - Thank you Jennifer for my Plump lips love them!! - Laser Hair Removal Near Me - Lake Forest, California

Thank you Nurse Morgan for your advice, recommendations & top notch service! See you again very soon!

I literally don't even know where to start. I initially called just for a consult and I wanted to get some pricing details. It was expensive and I was hoping to pay in payments- the "consultant" is a sales rep. She told me of course I could pay in payments and she was getting me set up on the program with little to no information. She gathered information stayed on the phone with me, but never explained I'd be FINANCING this purchase, I was under the impression it was a payment plan. Secondly, they do not have their scheduling down at all. The only reason I'm leaving this review is because this is the 3rd time this has happened but now it's just a joke. They called me yesterday and asked if I could move my appointment today that I scheduled 6 weeks in advanced from 4:45 to 5:00. Honestly didn't want to, but 15 minutes no big deal. Then I get to my appointment and they say "oh wow you're early!" They had me down for 5:30 and said there was nothing they could do. I showed them my confirmation text and informed them that they need to get their scheduling together. I also don't live close to this location at all. I have a job and a schedule that I adhere to. I went out of my way to shift my schedule for my appointment and they had no solution to the problem they caused. I kept saying this is out of the way and an inconvenience, and the girl working kept suggesting I come back another time... sorry I don't want to drive back over 40 min home with no treatment and then be forced to drive back. Do better. read more

Don't waste your money. I've spent 1000's of dollars. Not a single Hair was Removed. Good luck

Be aware: if they burn you with the laser, you can't do anything about it and you can't get lasered on that area until the hypopigmentation is better, which can take up to half a year. Their plan of care & advice is aquaphor and vaseline. I was burned at my last session and told to wait and be patient and that I can't laser my thighs until they're healed from the burn THEY gave me. And I just purchased maintenance with them. Lol. No way, friends. Not worth it. Get burnt and spent money to not use it? read more

All the nurses that have treated me are the absolute best. Ellis, Jenna & the lovely gal with the beautiful name (I canned remember) kudos to laser away. read more

Let me tell you about the nurse at LaserAway Christie Khalil she is the best. I purchased six sessions with her for my sister and this is her second session and she saw immediate improvement the staff we're professional and polite. I highly recommend that you ask for Christie Khalil she's very kind and polite and professional read more