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    LaserAway

    4.0 (665 reviews)
    Closed 10:00 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - LaserAway

    Acne treatment

    Anti-aging

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    4 days after Juvederm: Swelling decreased and lips are more voluminous!
    Rhea A.

    Surprise! My lips are now FILLED. I've been wanting this for myself for forever and I just now had the means to do so since I came across LaserAway. I called and made an appointment on the phone and provided payment to secure my appointment. I purchased 1ml of Juv and only used .7ml. You then get a follow up appointment 2 weeks after to see if you want to use the rest of the syringe, which I think is such a great option!! The day of, yes I was incredibly nervous. I mean, messing with my face without no moral support CAN be scary. Geanna was THE most comforting. She checked me in, talked me through the procedure during the numbing part. She assured me that I was in the hands of the best of the best and that I would walk away LOVING it. She was absolutely correct! Claire was my nurse and she asked me what my desired look was. I had talked my wants and concerns with her and she understood me! During the injections we stopped because she wanted to make sure that I was okay with how it was going, and she gave me her input on what we should do as well. It's been almost a week since and my lips are healing so beautifully. Probably the best decision I made for myself. Extremely dangerous because YES I want more!! Super trusted place. Excited to come back to use the rest of my syringe!!

    Non-stop calls!
    Dee T.

    Welp. Do yourself a favor and don't give this company any of your information!!!They trick you into giving your email and number when all you're trying to do is look up their services on their website. Then, they make it IMPOSSIBLE to unsubscribe. In fact, there is NO unsubscribe option anywhere on their site/emails and they spam you from a million different numbers so you're getting repeated calls all morning and day. I've never seen any company so thirsty....even if they had good services, their harassment is a pure turn off.

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    4 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Friendly staff and always on time! Would definitely recommend for laser hair removal.

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    5 years ago

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    3 years ago

    Amazing staff and customer service. My nurse was wonderful and super helpful in all ways. I highly recommend Laser Away!

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    3 years ago

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    5 years ago

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    Sylvia Thanks for the love, babe! We hope to see you back soon.

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    7 years ago

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    7 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    I have a nice amazing experience to amber she's very friendly and helpful today definitely i will come see her.

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    4 years ago

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    3 years ago

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    6 years ago

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    Barbara A.

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    5 years ago

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    5 years ago

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    3 years ago

    Paulina is great at injections, thanks girl! Laser hair removal I didn't love, as it didn't last long for me :/

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    7 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    5 years ago

    Vanessa was amazing. She let me in on a little secret (ice!) that naturally numbed me and made the entire laser experience painless. I'm so

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    3 years ago

    I like this location. Staff is kind and knowledgeable. The parking is tough but that's the city.

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    4 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    3 years ago

    I've had a great experience. Great results and super professional staff and technicians.

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    3 years ago

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    8 years ago

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    5 years ago

    They have done an excellent job keeping everything sanitized abs very safe for COVID! My sessions are always incredibly quick!

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    4 years ago

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    Page 4 of 17

    LaserAway Reviews in Other Languages

    Ask the Community - LaserAway

    How do you get into contact with customer service? I have been calling and emailing for weeks with no luck.

    I'm sorry to hear you're having trouble reaching customer service. Please get in touch with our customer support team at contact@laseraway.com, and someone will happily assist you.

    What is the price per unit for Botox?

    Hi there! The cost of Botox, as well as our other treatments, can vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists. During this visit,… 

    For the bikini area how often do you get treatments?

    Every 6 weeks.

    How much is the treatment for a full bikini area?

    Depends on your skin type and how many treatments you will need! They always seem to have great specials! You should call your local laseraway and get a consultation! They are so great!

    What machine / brand is used for IPL?

    Cynosure elite

    How much is treatment the armpit hair?

    They charge you 1k and it doesn’t even last long. Rip off

    Don’t See Your Question? Ask Away!

    Review Highlights - LaserAway

    They follow all covid protocols, are on time with sessions, it's so easy to get treatment it's ridiculous.

    Mentioned in 15 reviews

    Read more highlights

    City Laser Clinic

    City Laser Clinic

    4.6
    (572 reviews)
    1.5 mi
    $$
    Certified professionals
    Free consultations

    Awesome experience. They are somehow both the cheapest and the most professional laser clinic I've…read moreever gone too. I previously used Laseraway, which was...fine? But City Laser is a different level. 1. I got Microneedling with PRP there. They give you SO MUCH free product to put on your face afterwards. Like, the good stuff. This is a clinic that CARES. 2. I also got Laser Hair removal for Brazilian, Underarms, and Legs. Totally professional. After only 3 sessions I saw a major reduction in hair. I'm Asian, and I don't have much hair...but not having to shave is a total game changer! The likes of which I didn't expect. You get a discount if you pay in cash...so go to an ATM and head over there!

    Every visit to City Laser SF feels like coming back to a place that truly knows and cares about…read moreyou. The front‑desk team always greets me by name, and there's a warmth and professionalism that sets the tone right away. Rena is the reason I keep coming back. She takes her time, explains everything clearly, and never tries to sell you on anything you don't need. Her approach is natural and grounded, and she creates an environment where you feel completely at ease. With a wide range of products, services and fair pricing, it's easy to find exactly what fits your needs. I always leave feeling taken care of and I book my next appointment before I walk out the door. I recommend City Laser SF wholeheartedly, especially Rena.

    Photos
    Our clinic is located in beautiful area of downtown San Francisco
    Our clinic is located in beautiful area of downtown San Francisco
    Front desk, Iryna and Nicole
    Front desk, Iryna and Nicole
    Waiting room

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    Waiting room
    SF Aesthetics and Laser Center

    SF Aesthetics and Laser Center

    4.6
    (134 reviews)
    0.2 mi
    $$$

    I've been a client of SF Aesthetics several times over the years, and until recently I had positive…read moreexperiences. That's why my most recent visit was such a shock and disappointment. I paid $1000 for Dysport with one very clear request: I wanted a fully frozen forehead, the same result I have consistently achieved here in the past. At two weeks (the full window for Dysport to set in), I still had significant movement and visible lines. For anyone familiar with injectables, this outcome is far below what's reasonable at this price point, especially when the goal was explicitly communicated in advance. When I reached out to the clinic about the poor result, I expected professionalism, accountability, and a willingness to make it right. Instead, I was told that if I wanted the issue corrected, I would have to pay for more units. That is simply not industry standard. Reputable injectors stand behind their work and typically offer a complimentary touch-up if results fall short of what was promised. Whether this was poor injecting or a bad vial should not then be the patients problem to pay. What made this worse is that I know that if the vial is reported to the manufacturer, the company would happily provide them with a complimentary replacement vial. In other words, the clinic had the ability to resolve this at no cost to themselves. Rather than taking that step, they placed the burden back on me after I had already spent $1000. It's deeply disappointing to see a practice prioritize profit over integrity and client satisfaction. I left feeling dismissed and taken advantage of. For something as personal and expensive as facial injectables, trust and accountability are everything. Your face and your money deserve better than this.

    Love love Dr. Tsai. She is kind, patient and great at what she does. I have been going there for…read moreabout 14 years now and my face has never looked better. She has even advised me about other health issues which prompted me to seek new treatments. She has so much empathy and such a kind way about her. She is one of the gems of the medical field!

    Photos
    SF Aesthetics and Laser Center
    SF Aesthetics and Laser Center
    Poor result from $1000 of Dysport

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    Poor result from $1000 of Dysport
    LaserAway

    LaserAway

    4.5
    (392 reviews)
    1.4 mi
    19 years in business
    Certified professionals

    I had a great experience when I first purchased a package. However, once you're locked into a…read morepackage, the experience changes. My appointments, which were often booked weeks in advance, kept getting canceled or rescheduled at the last minute. It's incredibly frustrating because I have to plan my schedule ahead of time and block off work just to make these appointments. When they cancel last minute, it throws everything off. Another thing to be aware of is that there are no refunds once you purchase a package. Even if the constant rescheduling becomes a major inconvenience, you're essentially stuck and have to work around their availability. For the amount of money you're spending, I'd recommend looking into Sev Laser instead. Their pricing is much more affordable, booking is far more flexible, and you can often get same-day appointments. They also offer pay-per-session options that are about 30-40% cheaper than LaserAway. Do your research before committing to a package here.

    tl;dr keep meticulous records of your appointments and call ahead to confirm…read more Doesn't matter the location (I've tried Union Square, the Castro, and the Marina) - this business will make mistakes and your pocketbook and results will suffer. 60% of my interactions with LaserAway are incorrect: Scheduling mistakes, over-counting how many sessions I've had and trying to charge me for new packages, and not doing a thorough job at appointments. I've learned to call ahead to confirm my appointments a) are still on the calendar and b) include the full treatments I've purchased. The last straw for me today was when I called to confirm my upcoming appointment and they told me I had run out of sessions for certain parts of my body. That didn't seem right, so I went into my doc where I keep a record of all treatments, and sure enough, I still had one left. When I asked them to triple check, THEY FOUND THE SAME. After this final appointment I am changing providers. I've spent thousands of dollars and I've had enough of the errors and fleecing.

    Photos
    LaserAway
    LaserAway
    LaserAway

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    SEV Laser

    SEV Laser

    3.7
    (192 reviews)
    2.2 mi
    $$
    Available by appointment
    Certified professionals

    I've already had two treatments and can already see a huge difference. I know results vary from…read moreperson to person, but I'm a fair-skinned Asian with coarse black hair, so I'm probably an ideal candidate for this treatment. Scheduling appointments is usually very easy, and the treatments themselves are incredibly fast... less than five minutes and you're in and out. The only negative experience I had was when I called to reschedule my third treatment because I was recovering from the flu. I called more than 24 hours in advance, but the male receptionist told me he needed to speak with his manager to see if they could waive a cancellation fee since I didn't call 48 hours in advance. He then put me on hold for over 10 minutes. I eventually hung up and called back, and another male receptionist answered. He rescheduled my appointment right away without any issues, which made the first interaction feel unnecessary and frustrating.

    Checked in right on time and the front desk process was smooth and efficient. My appointment…read morestarted about 10 minutes late, which wasn't ideal, but once I was called in, things moved quickly and professionally. I went in for full arms laser and the nurse was very to the point--no fluff, just efficient and focused on getting the job done right. The treatment itself was quick and seamless, and I was in and out within 15 minutes, which I really appreciated. Overall, a straightforward, no-nonsense experience. If you're looking for a place that values efficiency and gets you in and out without wasting time, Sev Laser does the job.

    Photos
    SEV Laser
    SEV Laser
    SEV Laser

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    Selfishly Aesthetics & Wellness

    Selfishly Aesthetics & Wellness

    5.0
    (82 reviews)
    1.0 mi
    Luxury
    Certified professionals

    I've been seeing Brie for about a year now as I get ready for my wedding, and it's been such a…read moregreat experience. She helped me put together a treatment plan based on my timeline and what I wanted to focus on, which has made the whole process feel really easy. I've had microneedling, CoolPeel, and laser hair removal with her, and I've been really happy with the results. She always takes the time to explain everything, answer my questions, and make sure I feel comfortable before each treatment. Brie is knowledgeable, honest, and never makes me feel pressured into doing anything. You can tell she really cares about her clients and wants them to have the best outcome. I'd definitely recommend her to anyone looking for skincare treatments or laser hair removal!

    I do laser hair removal here, but this is one stop shop for all your aesthetic needs. But, I am…read moreonly reviewing laser. You start with low power and progress to high power over the course of a few months. I definitely got reduction in hair in all my treatment areas! Certain areas are not as complete results because of hormones and skin pigmentation, but I love the results overall. The set some expectations, it does require maintenance in the long term, but far less than waxing or shaving. After the initial monthly sessions for a year, I come back once every two to three months. I was also sad to see Kaitlin go and there seems to be a lot of turnover in terms of staffing. After the laser's re-calibration, I can't lie - the laser is at least a 5/10 painful (10 being completely unmanageable pain). But, all the staff are friendly and sessions are quick. I love their end of year special where you get BOGO giftcards, so I stock up and pay for the laser I need for the year. I am a regular here!

    Photos
    Key hole pout for M shaped lips
    Key hole pout for M shaped lips
    Kylie combo
    Kylie combo
    Keyhole pout

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    Keyhole pout
    Aura Skin Spa

    Aura Skin Spa

    3.8
    (276 reviews)
    1.4 mi
    $$$

    I've been coming here for over ten years. Claire is great!!!! Very personable and her conversation…read moreis friendly and warm.

    This review is specific to laser hair treatment only…read more SUMMARY: I recommend this place IF price is not a problem. LASER HAIR TREATMENT: I have been going here, for my underarm, lower legs, and Brazilian. Of all the nurses, Christine is the best. She is thorough, patient, and honest with expectations. On top of that, she is friendly and polite. Of all the areas I've had done, Brazilian is the most painful, well at least for me, because I have stubborn hairs . So if you are one with less and thin hair, then everything will be a breeze! Christine always made sure I am comfortable as I could. Let's be honest, there is no such thing as painless LASER hair removal. Drink some Tylenol for the pain and avoid caffeine before and on your appointment, it helps! They have a room you can use to prepare if you are using a numbing cream. They can also prescribe a numbing cream to help ease the pain. PLACE: Chic, upscale. Clean! It better be, right? The waiting area is pretty. Nice spot to do selfies BATHROOM: Spacious! And what can I say, good for selfies ! Soap, lotion, sanitizer all provided. Huge floor length mirror. Did I already, good for selfies PARKING: Well, this is in the Financial Fistrict of SF, so good luck finding a street parking or you can park in a paid parking lot. There is actually one along Columbus, same block, walking distance to the spa. There is also a parking structure on Washington and Kearny.

    Photos
    Reception Photo
    Reception Photo
    Laser Treatment Room
    Laser Treatment Room
    Main Treatment Room

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    Main Treatment Room
    Union Square Dermatology

    Union Square Dermatology

    4.5
    (397 reviews)
    1.3 mi

    I saw Dr Morss-Walton recently for Botox and an acne consultation. She was incredibly knowledgeable…read moreand thorough. She listened closely and I truly felt like she cared about my concerns. I've gone to my fair share of dermatologists and Med Spas and this was the best experience by far. The botox looks great, very natural and exactly what I asked for. I'll definitely be coming back and I know if I have any medical skin issues Dr Morss-Walton has me covered. The Union Square office is beautifully decorated and I found the front desk folks to be attentive and easy to work with. Can't wait for my next appointment!

    The visit with Dr. Walton was pleasant and very short. We just get straight to the point with no…read morefrills. Instructions were given, was prescribed a few things, shot was given and then asked for a follow up. Was out the consultation room in less than 10 minutes. What I didn't have a good experience with is the company's practice and lack of professionalism when it comes to billing and insurance / credit card retention. I gave them my insurance information 5x and they still did not keep my in-network insurance on file until I asked them to charge my $40 copay the afternoon of my visit after I realized that there's definitely a copay for that visit. I called 4x before someone answered. During the call to pay my copay, it turns out the front desk person I met did not put my information in despite saying she did. What she did keep was my credit card information that they refuse to delete despite me never signing any form to justify it. This practice will try to make you sign a form that forces you to keep a payment card on file, have it charged without notification when there is a bill and forgo your right to dispute the charge if there's a discrepancy in billing. I shared the image of the form below. The front desk personnel will also hound you if you don't put your personal address and ssn on the forms. I gave them my address but the fd still refused to acknowledged that I wrote it down. I generally have payment cards stored for copayments at other practices. However, I have never had practice (or worked at a practice) that has these terms and conditions. It feels almost predatory and extremely insensitive. I understand when bills are due they are due. However, not saving my insurance information when I gave it multiple times, refusing to acknowledge I had filled the health forms online and even written down my address. Is just terrible practice as someone who also works in the medical field. I even emailed the team and offered them to submit the insurance claim myself just to ensure that it does get billed to them first. I even asked for a patient ledger once it's done cause I need to know my claim gets billed correctly. Furthermore, they do store you whole card information on their computer system and not an secure off-site institution as they claim, cause the FD on the phone confirming my copay was able to repeat the card number from front to back. Trust me this is not standard practice at medical offices or even businesses. At most the only card info a business would have is the last 4 digits of the card and it's expiration. Not the whole card's information I did not sign anything (their green agreement policy) that authorizes them to charge my card without my consent or say so cause I am not tardy on bills. (If I was why would I called 3 hours later to pay my copay immediately) But treating every new or existing patient like they are out for free service gives the impression that it's money first before your health by a long-shot. Most practices I've been to are not like this The whole fiasco about not wanting to save my insurance so they bill me directly instead cemented my experience at this practice. The doctor may be nice but the billing system and practice is definitely flawed. It's almost like they operate more like a beauty spa/ clinic than an actual medical facility for people with skin conditions. The administrative staff seem unwilling to actually do their role besides pushing you to fill out the green agreement form (pictured below), give card information and your address to ensure they can bill you instead and then send you to collections. Everything but sending the claim to insurance it seems. Definitely won't be back and will follow up to ensure they do send my claims, and would not recommend this practice to any patient needing care without the administrative stress.

    Photos
    Jeannie Jhu, PA-C provides medical, surgical and cosmetic care!
    Jeannie Jhu, PA-C provides medical, surgical and cosmetic care!
    Vail Reese, MD, Union Square Dermatology founded the office in 2006.  Happy 20th Anniversary!
    Vail Reese, MD, Union Square Dermatology founded the office in 2006. Happy 20th Anniversary!
    450 Sutter St, Suite 830 for medical and cosmetic services

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    450 Sutter St, Suite 830 for medical and cosmetic services

    LaserAway - laser_hair_removal - Updated August 2026

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