I have been going to Andrew Michaels Salon for quite some time. Each visit my stylist books out the…read morefollowing visit, 3 - 4 weeks in advance. My last appointment was on 4/11. I received a "we haven't seen you in a while email" and realized my stylist forgot to book me! I called Saturday morning 5/12 for an emergency appointment with ANYONE. I received a call back at 4:30 pm, stating they would check with my stylist and get back to me by end of day, but her next available is in June! It is now 5/16 and I have not heard a word from the salon nor my stylist. Horrible customer service with a complete lack of urgency. I will not return nor recommend.

Kaicia is an amazing stylist--both highly professional and genuinely personable. She takes the time…read moreto understand exactly what you want and consistently delivers beautiful results. I have referred several friends to her and every one of us has been extremely happy with her work. It is clear she truly cares about her clients and takes pride in what she does. Highly recommend!

Fantastic massages in a clean, inviting and relaxing practixe. I also cannot say enough good things…read moreabout the staff working here - great communication, highly skilled. You won't be disappointed!

I have always had a great experience here. Ellie, the owner, is the best massage therapist I've…read moreever worked with. She manages to get at knots I didn't even know I had. I recently had hip pain and was a little worried that massage might make it worse, but it felt much better for days after I left. Freedom Massage is the only place I'll go to for a massage.

Frank has healed almost all of the pain in this 81 year old body. His powers of observation and…read moreskills in healing are unmatched.

I had been struggling with a chronic calf pull that I was not able to rehabilitate for many months…read moreusing rest, ice, stretching etc. Luckily while visiting Marblehead over Thanksgiving our host recommended Frank and he made time to see me the next day. He was able to deconstruct my standing and walking posture and the way I sat at my desk and figure out it was a case of sciatica, not a calf pull. The pressure I was putting on the sciatic nerve through the low back down to the calf due to incorrect posture was the root cause. No one had made these connections before and long story short, I am able to run five miles now without pain. In addition he's accessible by text if I have a question as I don't live in Marblehead. Frank thinks outside the box and really takes a wholisitic view of health and healing when working with his patients.

5/29/2026 I had a…read more12:30 appointment with Ryleigh, a wonderful young woman and licensed massage therapist and it was a great experience. I got a "hot stone" massage- using Himalayan Salt stones and it was amazing. It was a 90 minute massage and I walked out at the end practically floating on air, because Ryleigh was so good. I will go back again and again, as long as my cancer allows and I will hope to have Ryleigh's services!

I would give it more stars if I could! This was my first time at Insideout Health & Wellness. I…read morewas in so much pain over the weekend, desperately trying to find an appointment anywhere, and I feel that I landed on a goldmine when I found Insideout Health & Wellness. Zachary was my massage therapist. He found the root of all my muscular pain and methodically worked on each of my knots. He is gifted. I'm still feeling the effects of this blissful experience days later with no pain. Oh -- and a bonus is that they have Sunday hours too! I will be back.

The massage therapist are really great here . But watch the fine print when you are looking at…read morepricing at the store or on the Groupon . Also they tend to take you a bit late or just on time and don't start the clock when they begin they use the booking time . Not a full 60/90 . They use a type of disposable covering on the table that is very hot and uncomfortable . Tip what you think is fair not what they suggest .

Do not get the male masseur if you go unless you want a scrub down with pinches. I had to tell him…read moreto stop twice because he was so rough and I was sore for 3 days after and this happened twice with him. all the females are great except him.

The very best! It's either magic or a matter of being very well trained massage therapist. I have…read morebeen several times and the therapist has an uncanny ability to dial in on the exact problem areas. I always feel a great deal better leaving them when I arrive.

I had such a wonderful first experience at Body and Soul…read more Keiddy gave one of the most relaxing massages I've ever had--I think I even fell asleep for a little while. The space felt so welcoming and peaceful, and you can really tell how much care Ann and her team have put into creating it. I'm so happy to have found this place, and I will definitely be back!

I've gone to a few massage places in the area and had both good and not so good experiences, but…read morethis one was really great. I love the low lighting in the place. I don't know who would want a massage in bright light inside of a building! The massage itself was really different from a lot of the others I've had - hard to describe how, but I felt really good after. I even had a couple of flashes or "visions" while being massaged - just images of trees and a sunny meadow. The relaxed and revitalized feeling lasted a few days after the massage, which is not my usual experience - a lot of the time, I get tense again the next day. After this treatment at BodiScience, I still might get tense from work, but I was able to shift back into the relaxed mode quite easily. Courtney was great!

I have lived in MA since 2001 and have searched exhaustively for a nice day spa. Yesterday I may…read morehave found it here. It is hard to impress me since I lived for a long time in Denver and Phoenix, with access to world class destination spas. So, when I read the reviews on this site, I was hopeful - but did not want to elevate my hopes too much since I have been greatly disappointed by other area spas/glorified salons, before. I called and spoke with Dorothy, who greets customers with a warm voice oozing in empathy. I explained I had a really bad day and just needed a little pampering - and she had an opening for a massage. With the appointment made I ventured over to the office building. It was confusing to me because I had never been to the massive, mostly medical, complex...but Dorothy had explained I should go in by the New Horizon's Day Care center, which proved to be the best suggestion with an easily identified landmark. I was a little early so I indulged in a grilled cheese and tomato soup across the parking lot at the Gold Coast Cafe - it was EXACTLY what I needed...then into the door, just a few steps down the hall and into the inviting office/spa. I was a little concerned going in that the fact it was actually an office complex might distract me. Accustomed to "spas" on Newbury/Back Bay locations, or in settings which are seemingly more soothing - I wondered how a site probably best suited for a doctor's office would perform as a day spa. My concerns were immediately dispelled when Dorothy opened the first set of doors to reveal the space beyond. You are first greeted by a small chair massage area (not in use during my visit) and then four or more pedicure stations (three in use during my visit). The atmosphere was almost solemn, and the women in the chairs receiving treatments seemed to be in another world, without so much as a glance up to see me pass to the waiting room. I was given a form to complete and allowed to do so in a well appointed, cozy waiting room. The space was cozy but not claustrophobic as the suite had replaced the wall that was probably there prior with a glass panel, so someone waiting could see the activity beyond the room, but still relax in the low lighting and music of the lounge. Dorothy also brought me a "lavender collar" to help me reach a little more relaxation - which was a hot and slightly heavy "collar" with a heavy but not distracting scent of soothing lavender. My treatment began with a sample of aromatherapy scents; me choosing which we would use with my eyes closed...each corresponding to whatever my body needs...I chose the one which evidently signifies I am "in transition". The oil therefore should help to "balance and calm" me when added to the massage oil. My main complaint with other area spas, and in fact all spas - is noise. Here there is a reverence that I have never found even in five-star spas in Scottsdale. The staff speaks in a whisper - doors are closed with care not to make a sound, and carpet throughout assures that any footsteps are muffled. There are no passing conversations in the hallway to distract the patron from the service at hand. The massage itself was nurturing and fantastic. Not the deepest massage - which I think some practitioners equate with "good" but rather a nurturing treatment with attention to energy flow, pressure points and relaxation. If only I did not have to re-enter the world when it was over I could have remained in a state of bliss and overall body mushiness. Dressed and despising the thought of going into the world again, I was given a choice of herbal teas, allowed as much time as I wanted in the lounge to sip and complete my relaxation and then make my way to the front whenever I was ready - of course, I was never "ready" but I did eventually saunter up to pay and eventually leave. I have read here and in North Shore magazine that the facials are amazing, which I will try on another, better planned visit. I can say that I will be back. My only complaints, and they are very small - but it wouldn't be one of my reviews without them - are: If you have to go to the bathroom, it is a shock to your system - the entire space is in muted colors with low lighting - the bathroom is that of a doctor's office and kind of jolts you back to reality - I don't want reality - I want to stay in my cocoon. Also, the music is different in the massage room v. the outer rooms - and you can hear the conflict which is MILDLY distracting - it would be better if either the massage room music was louder to drown out the other music, or they were in sync. To my earlier point - I also wish the entry point/retail portion of the spa was also a little more muted in color and lighting - which I understand may be difficult to do with the standard lighting of an office park. Finally, I wish the chairs in the lounge reclined even slightly. Overall - fantastic.

Great salon and excellent service. No wait time, professional service and overall good experience…read more Highly recommend this salon.

I have go here occasionally for bikini waxes and Barbara always does a great job. The staff are…read morefriendly and the space is clean. Recommended!

I had my lashes done with Anna and mani done with Betty. Super accommodating and friendly and…read moreprofessional. I love the vibe! I hate noisy nail salon but this one is nice and quiet and clean.

I am giving this 4 stars for one major reason. While I was…read morethere a very elderly man came in with super long toe nails. He probably didn't have the strength or mobility to cut those talons himself. He just wanted them cut, I suspect he didn't even know what a regular pedicure. The first tech assigned to him was not happy with her assignment and was short tempered with him. He almost left after he weak attempt at a trim. But then... a kind woman who said that her sister was the owner. She was very nice and patient with the man and insisted that she herself do a better job. It was very endearing to watch. So yah there are some good people here. Check it out for yourself!

Marcel has great studio, quite, clean, private and relaxing…read more Within seconds of starting the massage I was relaxed and knew it was going to be AMAZING. I was right. 90 minutes of pure relaxation, while Marcel discovered areas of stress being held and paid extra attention to them , making sure all of the knots were gone from my back and shoulders. My only complaint is that I didn't book a longer massage!!! If you want a true professional, with a gentle and caring demeanor, and a truly amazing massage... see Marcel! You won't be disappointed!

Mighty Marcel! I would highly recommend Marcel, he is excellent and extremely skilled at massage…read more It's the best massage I've had in Salem. He is thoughtful, & engaged. The space is tidy, clean, and thoughtfully relaxing. You can see he has put serious thought into helping you relax. I highly recommend him! Note - the outside of the building is really unassuming and his sign is not very visible from too far, but there is a small sign on the building window.