I had an issue with one of their employees and attempted to address it professionally by reaching…read moreout through Messenger, phone calls, email, and text. Being called a racial slur ( nigg*r) and referred to as "the Black girl" is completely unacceptable. I don't care if they follow up now . It's not how you handle a business . Your employees should be a representative of you . Although I never used their services, the way this business handled the situation was extremely disappointing. I never received a follow-up call, email, or text regarding my complaint. I know my message was received because the employee contacted me with threats after I reached out to the business. I even offered to provide the messages as proof. It has been over a month with no response or accountability, so I feel it's important to leave this review. If you are Black or African American, I would strongly reconsider using this business. Update respond back to the owner . You did not reach out regarding this at all, either personally or professionally. She works for you and is a reflection of your business. So, in other words, you're saying she's allowed to make racial comments as long as they weren't directed at a customer? You haven't returned a single call or spoken with me to even review the evidence I have. That evidence includes three separate police reports all stating the same thing, as well as Facebook messages containing racial slurs. You took her word and that was the end of it . Doing a FULL investigation would require both parties and speaking with the person with the complaint. It shows how you treat black people . That response alone shows the type of business you choose to stand behind. No worries, though. My review will remain posted.

I requested to have a move in cleaning done and paid to have interior of appliances etc cleaned and…read morewas very disappointed to find the kitchen cabinets, bathroom bathroom cabinets and fridge not cleaned very well at all. Bathroom cabinets still had hair from previous owner inside, fridge has sauce on the shelves that was not scrubbed off, and the kitchen cabinets had glass that was still there from a broken bottle or appliance. Would not recommend if you need a deep clean.

I want to update my review, because I've heard from Ryan from the corporate office. While they did…read morenot provide good cleaning in my home, they have tried to make things right. They issued a full refund and offered numerous apologies. They said that they are using this experience to train their staff, and I hope that is true. They also said this experience was a one-off, and based on all the reviews I've seen, I will take them at their word. While my cleaning experience with them was poor, I can appreciate how hard they've worked to make things right. I didn't want or need a full refund, but I'm glad they decided to do the right thing and give that to me. It speaks to the character of the business. While I cannot give their cleaning services anything more than a 1/5 stars, I will say their customer service and response have been 5/5. Truly exemplary. Thank you Ryan, for your customer care. It is appreciated.

I am absolutely blown away by the deep clean that Spekless performed on my home! The plan was…read moresimply to have my house cleaned in anticipation of guests visits. The result was SO MUCH more. In addition to making everything look better than when I moved in (awesome baseboards, tub, and stove cleaning) the team made some adjustments to my space that made a real difference. They recommended for instance, moving my trash can to the other side of my kitchen for easier reach, and now I wouldn't have it any other way. I'm also very impressed by how professional and respectful the team was. This was the first time I've invited cleaners into my home and I was nervous about what the experience would be like. All the worries were nothing because I couldn't have had a better experience.

I can confidently say that Splendore Cleaning does an amazing job. The smell of my house after they…read moremop the floors always makes me feel like I've walked into a brand-new place. The staff is incredibly friendly, and they consistently go above and beyond what I would expect to make sure my home is spotless before they leave. I've used them twice already, and both times they have exceeded my expectations. The ceilings, the stairs, the kitchen--everything is spotless when they're done. I fully plan to use Splendore Cleaning every single month without hesitation. If you're looking for a reliable cleaning team, call Pilar. You won't be disappointed.

First time using their service, and I'm impressed with the results. They arrived on time, worked…read moreefficiently, and left the bathrooms spotless. I'll definitely book a complete cleaning with them next time!

Wow! I have had several cleaning services over the years, and recently decided it was time for a…read morechange. After many years with the same company, I felt the quality had gradually declined. Today was my first cleaning with Exclusive and I am beyond impressed. The team arrived on time, was courteous, professional, positive, and incredibly thorough. My home is absolutely spotless and smells amazing. Every room received attention to detail that I haven't seen in a long time. The office staff was also wonderful--friendly, informative, and easy to work with throughout the entire process. To top it all off, the pricing was surprisingly reasonable for the level of service provided. It is rare these days to find a company that exceeds expectations, but Exclusive certainly did. I highly recommend them and am looking forward to continuing service with them.

We requested cleaning and decided to go with Exclusive House cleaning because of the responsiveness…read moreand price. We had our first cleaning and are very happy with the result.

She's done a great job for the past several years. If there's any issues, I call her up and let…read moreknow to make sure it's done right the next time around.

Paid $340 for a deep clean. Look at the pictures. No solution offered. To future customers, perhaps…read moreconsider payment after service.

Lorenzo and his team were amazing!! I scheduled a move out cleaning for my vacant three floor town…read morehome. I like that he gave a flat rate for the cleaning. A few other quotes i gotten were a little lower but they were hourly rates and I wasn't comfortable not knowing how long they will take. so it might even end up being more expensive at the end with the hourly rates. In any case. The team scrubbed the stove clean, dusted every corner, cleaned the high ceiling fans , cleaned all the drawers and got out stains that I didn't know could be removed !! The house is sparkling clean and smells amazing. You won't be disappointed with clean r us. Definitely recommend them.

Lorenzo and his team are first class! Tremendous value for the excellent service provided. They…read morewere prompt, professional, great communication, and delivered services impressively as promised. Highly recommend CLEAN R US if you have cleaning needs and my experience is they deliver service fully as requested.

Trustworthy, thorough and kind! I would recommend this team of three to anyone requiring a…read moreregular home cleaning and at a reasonable price. Hard to find in this day and age. Best from Mary Margaret Taylor

They did a very thorough cleaning at a reasonable price. The scheduling was easy with flexible…read moretimings and quick communication. I would highly recommend them for a home cleaning.

Sandra was quick to respond when we scheduled for a house clean. Her cleaners were professional and…read morepolite, did their job well, and our house is thoroughly clean each time. The rates are reasonable and we now have them clean our house regularly. Highly recommended!

We had a deep cleaning done on my mom's 3-level home and they did an amazing job! They arrived on…read moretime and brought all of their supplies. Highly recommend!