Prompt response. Excellent customer service. Problems solved stress free and quickly! Needed a new…read moresystem. Sean was promoted, professional and such an amazing communicator. Installation team was beyond amazing. Experience was A+++++++++

They were thorough with their work on my mini splits and didn't stop til they found the source of…read morethe problem.

very expensive and we had what they said would cost $8000…read moredone with $1250 in our expenditures... and their price did not include a new water pump!

Great service. Professional technician. My new HVAC team…read more Everyone from office personnel to the technicians was handled professionally.

My family does not recommend Blades HVAC. We have a geothermal system that had a slow leak at the…read morecirculation pump. On the pump housing, Blades put a service sticker with their phone number, approximately three inches from where the leak was happening. I thought great, I will call them and they will take care of it. When the service technician came out, he took a look at where the leak was and said that they do not service geothermal loop pumps, and charged me $125 to come say that; he was not even here ten minutes. I told him that I felt that I was being ripped off because I had described where the leak was, and they still sent someone to tell me they don't work on that part. The tech said I could take that up with the office. I called the office to describe that I would leave a critical review because of my experiences with them, and give them a chance to make it right. The guy in the office literally laughed at me and said something to the effect that just because a sticker was on the part doesn't mean they service that exact part. Their four-hour service windows without updates make it difficult to plan when they may be able to come out. Had to reschedule a prior service call because the technician did not come out until about 12:15 when they had given me a window from 8-12. I do not recommend using Blades HVAC. (photo shows sticker placement with leak location circled in red)

Poor customer service. No one would return our multiple calls over a month long period until we…read moreindicated we were going to show up in person to get answers to our concerns!

I contacted them Thursday night and they came to my home, located, and fixed the broken pipe that…read morehad caused the link on Friday. very prompt and efficient service at what I think was a fair price. I will use them again if I need a plumber. I really like the fact that they are a local company that has not been bought out by a franchise.

Technician was on time,polite,and worked efficiently! He tested his work and showed us our new…read moredisposal working well! He cleaned up after the job was complete . We would have him again if there is a need .

I wasn't impressed. I called to get a quote. My dryer vents from the roof and I'm in a 3-story…read moretownhouse. I told them this, and they asked if I have a second story deck where they could access the roof more easily. I said yes and that would be fine. Two guys came out. We unexpectedly had company so I was not hovering, but why would I need to? They said they actually don't need to go onto the roof, they could do it from inside the attic. ? Okay, I guess, what do I know. A while later, they came down and said all done, everything looks good. I paid them and they left. Later in the evening we discovered that they left our attic access panel a filthy mess! I was very upset about this and should have called but never did. Now I have to get up on a ladder and clean and most likely paint this!! This was perfectly clean before they touched it! Very, very unprofessional! If this is how they normally treat people's homes, I'm shocked that they have good ratings!!

I am very happy with the service i received from Delaware Dryer Vent Company , they showed up on…read moretime with booties without me telling them. Great attitudes from the office and young man that came out (I wish i took his name). He was very professional, knowledgeable, answer all my questions also cleaned up work area. I would recommend this company to anyone with no hesitation.

All Temp first came to our house in May of 2024 for trouble with an existing system installed by…read moreanother contractor in 2015 and moved by yet a different contractor in 2020. A few technicians came to the house over a few months and with the unit under warranty they had to order a blower motor for the unit that took a bit to come in from the manufacturer. The last tech that came out was Glenn and he worked to get a few door panels that were damaged by the previous contractor in 2020 replaced under warranty. I appreciated the level of service back in 2024 and when the system recently had an issue with the compressor, I contacted All Temp for an emergency call and then decided to go with a new system. Glenn still works at the company, and I spoke briefly with him over the phone and Dylan came out to do a survey of the house and gave me three recommendations on replacement units. I would also recommend an Energize Delaware assessment because there are rebates to be taken advantage of for insulation, crawl space encapsulation, and an energy efficient system. The lower priced model didn't fall into the rebate and so of the remaining two we choose the American Standard Platinum 20 SEER2 variable speed model paired with Platinum variable speed air handler. They were able to get the installation on the schedule quickly (for summer) and Dylan takes the extra step of taking the rebate off the price and putting it in through Energize Delaware. Tony, Matthew, and Ken came out, were very professional and did the install in half a day; great teamwork. We also went with a thermostat that connects to our Wi-Fi that allows All Temp the ability to view remotely if we have any issue with the system. Shane was scheduled just over two weeks later and did a quality assurance inspection of the work. The truth is that Glenn sold me a system in 2024 with his level of service and follow-through. This company is worth a look if you need work done on your heating and air conditioning system.

Excellent company. Fair rates & fast service. Diagnosed & repaired my heat pump problem quickly…read more Very professional tech. Thx so much!

We recently needed a new unit and called Above & Beyond as we always do. Garrett Jones was the…read moreupmost professiona. He assisted us with getting a new unit even though we had issues getting financing he stuck with us until we were able to figure out what to do. He made the entire process easy and painless

The technicians were polite, and were kind enough to take pictures of what it looked like under the…read morehouse when I asked them to. They were able to repair the issues without having to replace entire lengths of duct work. But at 3AM I woke up hot, and it was 77 degrees in the house - worse than it had been before the duct work was fixed. I called and left a message on the company voicemail, left my number, and asked them to call me in the morning. Unfortunately, they never called. At all. A friend suggested I try restarting the system, since I mentioned that the last time they shut the system down, they switched off the breaker without first shutting the system down. So I shut the system down at the thermostat, then the breaker, waited five minutes and then turned it all back on. That seemed to work. Then I called the company so that they could make sure their techs did not do this to anyone else's system, and to comment that they never bothered to call me back. The woman who answered the phone first said this was the first she was hearing of my issue. Then she said she had heard I called, but she had been told I would call back, and I did not call (implying I was at fault). Then she kept talking over me rather than listen to what I was calling about. It was more important to her that she defend herself than listen to the customer. She never said I'm sorry. I had to ask her if she would stop talking to listen. Twice. Then I told her what the tech had done, and that I had solved it myself. That alone would have been enough to turn me off of the company, but the owner just called me. Not to apologize for the misunderstanding, but to say "I did call you!" He said he did call, but the number on the caller ID, and not the number I left in my message, which is also the same contact number on my account. He did not say he was sorry for the confusion. Then he started to argue with me that the techs only turned the breaker off on the inside unit, not the outside unit. I told him he was incorrect, as both the techs and I had been looking at the breakers together, that both breakers were turned off, and that one was even labeled "Outside AC Cond." However, he continued to tell me that did not happen. I finally told him that I was not going to stay on the phone and argue with him, and that I would not use his company again. Then he yelled at me that I was "very rude!" Any company that calls up a customer that has an issue, for whatever set of circumstances, just to say "you are wrong" and not to apologize, will not keep customers coming back. So if you'd like to use a company that is going to argue instead of trying to resolve an issue, call Above and Beyond. Because the owner went above and beyond to ruin their reputation with me. Customer service is not their forte.

I was worried that my propane was getting too low during unprecedented arctic temperatures. Even…read morethough I knew my propane readings were being monitored, I called the Middletown Office about 4 times. I was told I was on the delivery list, but since there were a number of emergencies, my propane delivery was delayed. Everyone I spoke with at the Middletown office was so nice and reassuring that I wouldn't run out of propane, and told me how many days of propane I had left in our 500 gallon tank. I really appreciated their kindness, patience, and knowledge. I feel very secure having Schagrin Propane.

I've had SchagrinGas for all my heating and cooling needs for 35 years, and through all my dealings…read morewith them they've been honest and reasonably priced. I had a particularly good service call yesterday with Carlo from the Middletown office. He was prompt, explained everything he was doing and why, and displayed a consistently positive attitude. He's a true professional and an asset to your team!