Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.

Needing an AC repair in the middle of the summer is a challenge. Comfort Experts answered the call…read moreand came to my home the next day. Tom and crew were quick to make a diagnosis and fix the problem. I know they had been out in the heat all day with other customers yet they were still professional, friendly and focused on the task at hand. The AC was back in business. They definitely have my business.

I finally found a great Company! Mark and his brother were…read morereally on top ! Great job and very reasonable!!

I was so pleased to switch to Compass Energy after having used another large propane supplier for…read moresome time. I went from constantly feeling ripped off and like "just another account" to feeling appreciated and cared for. Andy Cannon came out and got us set up with our new service personally and was incredibly thorough and accommodating. My husband and I just really appreciate this company and the all around stand up job they do. Thanks Compass!

Compass Energy from Laurel De installed a new AC unit incorrectly causing water stains on two…read moredifferent ceilings. I had to file complaints with the BBB and the Business Consumer Alliance and the FTC Complaint Assistant and finally the Department Of Justice (Kent County) before the issue was resolved. It took multiple phone calls and emails and a total of 4 months to receive a check to cover the damage. My advice is to use another company if you need a new AC unit.

We've had Above & Beyond for years and have never had a problem with them. We are very satisfied…read morewith their service and professionalism. Thank you

We lost ac (a 2 1/2 yo Trane unit) on July 4th. Above and Beyond tech came the next day. That was…read moregood. But, they were unable to lend us a window unit. Said it might take 1-2 weeks to get part for repair. The heat wave over the holiday weekend was feels like 104 each day. Monday I called early in the day to see if they could get us a window unit. I was told they have window unit, but no one to deliver it. We are a senior couple not feeling any love from Above and Beyond. Sorry we signed a service agreement.

We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

Hi, AI (Artificially Intelligent and Interpersonal) "Andres" (from F H Furr):…read more Are you sleeping or reaping with AI's open "Rachel" who had just yelped at me that she/ye would be soon working me into the Furr trade schedule for a free visit and estimate on the "service" you now say/flay that you "are not now able" - no, not willing - to assist with?" So, kiss my ask, and congratulations on earning and getting another (my forthcoming) no-star yelp "review." Articulately Intelligent, Thomas Bentz