Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.

I finally found a great Company! Mark and his brother were…read morereally on top ! Great job and very reasonable!!

Mark and his team are very professional. They worked through a complicated AC issue for us that…read moretook time and patience. I would not hesitate to recommend them.

I was so pleased to switch to Compass Energy after having used another large propane supplier for…read moresome time. I went from constantly feeling ripped off and like "just another account" to feeling appreciated and cared for. Andy Cannon came out and got us set up with our new service personally and was incredibly thorough and accommodating. My husband and I just really appreciate this company and the all around stand up job they do. Thanks Compass!

Compass Energy from Laurel De installed a new AC unit incorrectly causing water stains on two…read moredifferent ceilings. I had to file complaints with the BBB and the Business Consumer Alliance and the FTC Complaint Assistant and finally the Department Of Justice (Kent County) before the issue was resolved. It took multiple phone calls and emails and a total of 4 months to receive a check to cover the damage. My advice is to use another company if you need a new AC unit.

We've had Above & Beyond for years and have never had a problem with them. We are very satisfied…read morewith their service and professionalism. Thank you

We lost ac (a 2 1/2 yo Trane unit) on July 4th. Above and Beyond tech came the next day. That was…read moregood. But, they were unable to lend us a window unit. Said it might take 1-2 weeks to get part for repair. The heat wave over the holiday weekend was feels like 104 each day. Monday I called early in the day to see if they could get us a window unit. I was told they have window unit, but no one to deliver it. We are a senior couple not feeling any love from Above and Beyond. Sorry we signed a service agreement.

Needed a plumber fast. They came out same day, very professional, Reasonable price on the repairs…read moreneeded. Will definitely use them again.

Our Central AC would not run at the start of this warm season. I left it up to my wife and she…read morehired FH Furr. All they did was replace a pump to the condensation drip line, which is a 40-50$ part at the store and any high school kid with a fish tank could install as these are the same pumps for some fish tanks. We were charge almost $600. Immediately following water was flowing out of our overflow discharge line and then weeks later, water was dripping from the ceiling. I am not cleaning out the lines and fixing the problem myself. THEY ARE OWNED BY PRIVATE QUITY WHICH BUYS UP LOCAL SERVICE BUSINESSES TO CONTROL PRICES AND SELL COSTUMERS ON OVERPRICED New systems!