This was excellent service! Price was the best compared to other car services…read more We needed a ride from LAX to Orange County and everything went so smooth! From the initial contact where communication was excellent to the pick up being on time. They confirmed everything with us and communication was done via text. Pick up was super easy at LAX. The car ride was very smooth and comfortable. The driver was professional and friendly. I highly recommend this company for a pick up from LAX. We definitely will be using them again when we fly out of LAX next time!

There's not much I can say that hasn't already been said. Eskinder is THE MAN! So thankful for how…read moreexcellent he did picking up my mom from LAX. She was super nervous. He found her, helped her get luggage squared away, and safely delivered her to my home in Santa Clarita. This is my go to from now on. Unbearable.

We were a group of 5 and didn't want to deal with other transport options which have ended up being…read morea nightmare around LAX so found PickUpRide and they were amazing. Both times our drivers arrived on time and the transport was smooth sailing. The drivers kept communication open and were very responsive. Our flight was changed last minute (delayed an hour) on return flight and they were able to make changes without issue. I would book with them again for sure!

We used this service for dropoff and pickup and unfortunately it was by far the worst and most…read morestressful part of our trip with our baby. We booked months in advance. For pickup, despite stating on reservation and confirming twice (day before and morning of), they did NOT provide the requested rear facing carseat required for our baby. They had a car seat set up as a booster which was a safety issue and probably illegal. We had to hold the babys neck the entire trip. The driver did not know how to convert it and he did not have the manual so we could not do it ourselves. For dropoff, again despite confirming the same morning for 9:30 pickup (months ago we stated 8:45 but updated them), when we arrived they are now saying there is no driver until 10:20. They are leaving our baby screaming and waiting in the rain for an hour. Imagine if anyone had to catch a flight. Overall it couldn't have been a more anxiety inducing, unreliable, and unsafe experience. They also did not respond when we provided them with feedback after the first trip.

Riding with FC Rides honestly felt like being upgraded to first class on wheels. The Cadillac was…read morespotless, the AC was perfect the second I stepped in, and my driver actually played music I liked instead of random radio noise. Traffic in LA usually stresses me out, but this ride was so smooth I didn't even care. If you want something way more fun and reliable than the usual rideshare apps, this is it.

They were the most affordable option out of all the private transfers I looked into. I communicated…read morewith Sam by email and he was quick to reply. Our driver texted the evening before to confirm, and again when he was on his way the next morning. He drove a very large shuttle van with plenty of room for our double wide stroller and 3 pieces of luggage. If you request car seats, I suggest telling them the weight of your kids. I requested 2 forward facing car seats but our driver arrived with 1 forward facing car seat and 1 high back booster seat. Both my girls are under 35 pounds and the high back booster is for kids over 40 pounds so I wasn't very comfortable with that but we didn't really have a choice. I'd recommend they ask if the child weighs enough to use a booster before swapping it out. FYI they only take cash and they do not drive to/from Ontario airport.

SCAM. They tied the classic "bait and switch" by pretending our driver did not show up and offering…read morea more expensive option instead knowing all along this was the plan. I don't write reviews often because I'm easy to please and hate to say anything negative when I feel service has been adequate. I have traveled all over the world and booked multiple tours and shuttles (some with no reviews) that were excellent without any issues. My experience with this company was atrocious. I have had better shuttle services in the middle of the Amazon rainforest in Bolivia than this LAX scammer. We had a confirmed reservation. Our plane was delayed. "Samuel Espinosa" assured by gmail email (with photos of the "van" they had for the pick up) they were following the flight but stated they had no phone number for me so had to use email (similar to other poor google reviews that have been removed...they accused the client of providing the wrong phone number). I promptly sent my phone number and offered WhatsApp as an option as well. This was ignored and communication through email continued. Red flag! On arrival I emailed and was told to go to baggage claim and notify when there. I did so and was instructed to tell them what pillar we were located at on exiting the airport. That was done efficiently after bathroom breaks for 8 people and waiting for bags. Then we waited. For 30 MINUTES. No response to any email. I tried to call the number on the website and left a message. No response. Then approximately 3 minutes after I called a guy in full suit came out from the airport doors and offered us a "ride" for $250usd plus tax and tip (previous quote was $165 plus tax and 20% tip) but we had 8 people and bags so would need to pay for two of these special rides (with no credentials but they insisted they were "official" drivers). Uber black at that time was only $150 for an SUV. Surely we looked liked total idiots if they thought we would go for that. They offered to take us for the uber black price when they realised we were not as dumb as they thought. We refused and Instead we booked the uber blacks x2. Costed double but we had no choice. Luckily I had brought along my child's ride safer car seat (awesome but that I would recommend if you travel and need car portable car seats) for short Ubers so we did not have to worry about the lack of a car seat. Not sure what we would have done without it. Uber black was (as expected) amazing. Clean, new cars, with very polite and helpful drivers. Wish I had not bothered with the shuttle service at all. Wasted hours of valuable time which meant we could not get up early to go to Disney the next day. While we would not let it destroy our trip it did destroy my impression of LA and LAX. I've travelled the world and always been very careful about scams but the biggest scammers I have met thus far in my travels to over 40 countries is this company. Maybe I have just been lucky. Or perhaps because it was LA I let my guard down a bit and was a bit lax in usually due diligence. While on our way to Anaheim I did get some very inappropriate emails from the "driver" including one that said "any luck" when it was clear we were looking for alternative transport. When I indicated I knew it was a scam he changed his tune saying "the police made me move to terminal 1" and "I've been here all this time." It was 2am with plenty of space for cars and no police in sight with very few flights arriving at this time. Nobody made him move. He either never existed or took another group that offered more $ than he was going to get from us and then left his friends to scam us. They knew we were standing there waiting, tired, desperate for a ride and instead tried to use that as an opportunity to scam us. This company is an embarrassment to Los Angeles and airport shuttles everywhere. If you want to risk it and book anyway to save a few $$$ then go ahead but it could end up costing a lot more than that including valuable vacation time. I would stay far away. Their price was reasonable but not that much better than others, they include the car seat so was $15 cheaper than others and had such glowing reviews on Yelp I assumed it was a safe bet. They had ONE google review that echoed my experience which has since conveniently disappeared. Not sure why the yelp reviews are decent. Perhaps they figured that all reviews don't have to be good and they could mess up a few reservations and try to make some money off it. Unfortunate because I try to tip well and if my airport trip goes well I tend to make more bookings for the rest of the trip but instead we rented a car and used uber/lyft as we were too traumatised by our airport experience. I'll just stick with Uber Black at LAX from now on. I'd rather pay double than ever deal with a company like this again.

After a long flight with 10 luggage's, I don't know who else I would rather be picked up by. Mike…read morewas on time, loaded the car, and was extremely professional. The car was absolutely spotless and extremely clean and air conditioned! I highly recommend using this car service! Thank you LAX LIMOUSINE SERVICE!!! Anddddd- I forgot to add,,, all safety percussions were taken to the highest extents! The car was sanitized and mike was wearing two layers of masks and gloves. He gave us two loads of sanitizers and asked that we keep our masks on at all times.

We had an absolutely great driver !! It was an early 5am to LAX, our driver was very nice!! We were…read moreglad we had such a kind individual !! We were picked up in an Tesla (an silvercharcoal) vehicle . Very nice and comfortable

They've driven us so many times over the years. It's like greeting an old friend when they arrive…read moreto pick us up or greet us from a return flight. There's never been a problem--ever after years of service. I've recommended them to a friend who has also been happy and continues to use them.

Malibu Bay Limo (MBL) was supposed to meet us at LAX's international terminal at the exit from…read morecustoms & immigration. MBL was not there, although numerous other limo services were, all with signs showing the names of their customers. While waiting about 10 minutes, we looked again several times and tried to reach MBL by phone, all without success. After we decided to take a taxi home, we received a text message and numerous phone messages telling us that MBL was driving around LAX and/or waiting at some unspecified curb with our name on a sign in its window. We did not arrive early and MBL never explained why it failed to meet us on time.

Super positive experience with this shuttle service. With three kids, we knew we did not want the…read morehassle of trying to take three car seats onto the plane with us. From my very first interaction with this company via email to our final drop-off at the airport for our flight home, everything went extremely smoothly. I didn't even bother getting quotes from other companies because I could just tell from the initial emails (super quick responses and very professional) that this was going to be the best service to use. I loved the convenience of communicating via text to let the company know where we were so that they could make sure they were close by when we were ready. The van arrived right on time (we waited maybe two minutes tops) and had all the car seats installed for us. The van was super clean and Kim was very friendly and got us to our hotel promptly and safely. Would easily choose Payless for all our future flights. When you're traveling, especially with kids, you don't want to mess around and take chances with a shuttle service that will be late or that is not communicative. Payless made our whole ground transportation experience super easy and once you use them you probably won't use another LA shuttle service going forward.

just recently took a trip to Disneyland and used Payless shuttle. They provided excellent service!…read more It was especially comforting to have a driver that really seemed to know the route and area so well. Polite, punctual and precise. Also, not pricey :)

Great service, booked them for a ride to LAX. The car was very nice and lux. Our driver was super…read morehelpful and made the stressful airport experience so much better. Definitely will be using their service again.