Nelson is the BEST dog groomer in the San Francisco Bay Area, possibly the United States of America! Our dog, Billy is CRAZY sensitive. The only groomer Billy will let him touch his fur is Nelson! Nelson, the owner... of this fine establishment... is super personable, always has positive energy, caring and offers top-notch customer service! We highly recommend Le Chien Dog Spa! read more

This review is way overdue! Our dog has been going to Nelson for 10+ years, since he was a young pup. Now that he's older -- deaf, blind, cranky, and a bit more challenging to groom -- Nelson has never once complained or turned us away. Over the years, our dog's haircut has transitioned from a fluffy teddy bear face to a short, easy-maintenance style, and we've always been happy with the care and service provided. Communication is easy and straightforward. At drop-off, I usually remind Nelson about the specific areas that need extra attention, and he always gets the job done. Pricing is also very reasonable, especially compared to other groomers in the Millbrae/Burlingame area. Scheduling appointments by text is super convenient, and I especially appreciate the grooming and nail trim reminders since life gets busy. Turnaround time is quick too -- grooming is typically completed within 2-3 hours. I can't recommend Nelson more for your dog grooming needs! He's been caring for our dog for over a decade, and we truly appreciate the patience, reliability, and kindness he's consistently shown throughout every stage of our dog's life. read more

Le Chien Fortune - Pet Groomers Near Me - Millbrae, California

Le Chien is the absolute best! They've been grooming my girl for the past 4 years. Riley used to get really nervous about grooming--and even more so now that she's getting older--but the second those doors open, Le Chien is the only place she runs into! Riley always looks so perfect and well taken care of after every visit. Highly recommend! JUST LOOK AT THAT SMILE! read more

Le Chien Fortune - Dog Grooming - Pet Groomers Near Me - Millbrae, California

My dog has been going to this groomer her whole 11 years and they treat her wonderfully! I highly recommend them for the personal care they provide. See how well groomed she is. read more

Le Chien Fortune - Pet Groomers Near Me - Millbrae, California

Update: 4 years later and Nelson is still our go to groomer! Our dog always looks forward to her grooming visits and she always leaves looking and smelling great! read more

Le Chien Fortune - Pet Groomers Near Me - Millbrae, California

Nelson and Rose provide great grooming services. They are very kind, professional and reliable and our pups always smell good afterwards. We've used them since 2014 and are always happy with how well they've treated and taken care of our dogs. read more

Le Chien Fortune - Pet Groomers Near Me - Millbrae, California

See all

Nelson always does a great job and is so patient with our pup. Hes been grooming our dogs for several years. Our boys are very handsome after a Le Chien Spa Day! read more

Le Chien Fortune - So fresh and so clean! - Pet Groomers Near Me - Millbrae, California

Have been using Le Chien for several years. Our dog willingly enters their premises when she gets groomed. Highly recommend

I've been going to Le Chien for 5 years and Nelson has always done a great job with my dog. No miss cuts or opps just a good cut for my pooch. read more

My mom and I have patronized Le Chien Fortune since it opened and have been using the owner's grooming services prior to that (15+ years!). Always friendly, knowledgeable, patient and does a great job with our terrier, mini poodle and poodle/terrier mix. Definitely recommend their grooming services, especially if you're in the Peninsula area! read more

Le Chien Fortune - Pet Groomers Near Me - Millbrae, California

See all

I come from out of county to bring my dog to Nelson, and his team Skeeter always leaves squeaky clean and silky smooth The price is extremely reasonable too read more

We've been going to Nelson for years and he's been taking great care of our dogs from our puppy to our 14 year old. He's very friendly and great with them! read more

They are always so welcoming. We love going to Chico's grooming appointments. They are so good to our Chico

My dog always looks great after visiting! They're patient, attentive, and I really appreciate that they only schedule a small number of dogs at a time so each pet gets personalized care and attention read more

Have gone to Le Chien Fortune since I adopted my dog from the humane society. I was looking for a groomer with a lot of experience to handle any possible issues giving a cut to a 4yr old stray. Nelson does a great job. highly recommend. read more

I've been taking my dogs to Le Chien for their grooming for several years. They do a great job - the cuts are always perfect. My dogs look and smell great when I pick them up. Also, Nelson and the team are so loving to my dogs - I know they are in great care while they are there. I would highly recommend! read more

Le Chien Fortune is the best grooming service I have had for my dog. The owners Nelson and Rose do an excellent job and my dog remains calm throughout the experience. I highly recommend this service. Kim Exec Director Your Strength to Heal read more

Excellent full service doggie spa. Nelson is professional, knowledgeable and friendly. He's been grooming my pups for 10 plus years. I'm on 3rd dog with the wonderful shop. Go! read more

horrible service. Owner was rude and they treated my dog like crap. I will never return and not should you! I was unhappy with the work and they still didn't want to make it right read more

Don't bring your dog here! My friends dog who I love very much was drugged and traumatized here! He also has a cut on him that was not there before and is causing him discomfort. The people working there said he was barking and snappy when his legs were being touched and that's literally never happened anywhere else. I play with and pet this dog all over and he's never barked at me or got snappy. I think they lied so that they would have an excuse to drug him and make their job easier. They deny giving him anything but he was not himself and super lethargic after leaving. Please stay away from here if you love your pet! read more

Don't go here! The 6 years we've had my family dog he's never been aggressive when being groomed. Was told he was trying to snap and bite! Don't believe it! When he was picked up he was lethargic, disoriented, just so drowsy he was definitely given something because even after a few days he's been having diarrhea. When my sister reached out to Nelson his response was he was moving around too much, and struggling while being groomed that's why he was acting the way he was. He also had this mark under his armpit, he was bleeding and this wasn't here before he was dropped off. Protect your dogs & don't go here! read more

Le Chien Fortune - His skin was irritated and he started to bleeding. - Pet Groomers Near Me - Millbrae, California

I took my 2 dogs here for 2 years because it was on the way to my kid's school. The experience is okay, but it was convenient. The nail trim is poor and I tolerated. However, my dog started breaking his nails and it caused him to limp. I brought to Nelson's attention how one busy day the dogs were still covered in hair after the grooming and that their nails were too long. He proceeded to tell me it took 30 minutes to clean up after my dogs, and explained to me why the nails cannot get trimmed shorter. Poor customer services and poor work. read more

Le Chien Fortune - "Nail trim" - Pet Groomers Near Me - Millbrae, California

Always a great experience! Nelson is very responsive via text and I've never had an issue scheduling a bath. La Chien Fortune is decently priced. I usually drop my dog off around 8am for a bath and we pick him up around 11am. He always smells soooo good. Nelson was very attentive and saw that our dog was getting skinnier, which alerted us to see a vet. He gave us different tips on how to brush out his coat. Although we have moved, we still drive all the way out to Millbrae. I also love the reminder texts! read more

Thankful Nelson took us in last minute. Not at all happy with the haircut at all and how it was handled with attitude. I understand it's upsetting someone not liking your work but if the work was done correct I wouldn't have to complain. I have attached a reference photo and the outcome. Not pictured clearly is how his tail looks like Pom Pom, uneven hair on the legs & the fluff left on the back of his head. I have also attached the slightly attitude filled message. My boyfriend should've said something at pick up so upset with the outcome read more

See all

TRULY SENT FROM HEAVEN. My pup, a pom/maltese, maltipom has more of the pomeranian side, which includes the second coat. AKA undercoat. If you ever cut that area, it will grow back UGLY. Many noob groomers do that. I did my research and relentlessly handed my baby to Nelson. I was very specific as to what I wanted done. When I saw Truffles F baby Chiu, I was ecstatic! He was the cuterest baby on Earth. All clean and fresh and happy. Nelson said he was the calmest thing, very "gwai"(behaved in cantonese) Which is definitely shocking because when I try to groom him, he'd whine and scratch at anything he can. For 51 dollars, his anal glands were expressed( Thank gawd, no more rubbing your butt on my mattress and carpet!), teeth cleaned, nails trimmed, hurr cuttt, wee wee hair cut AHAHAHHA, and smelled amazing. I burried my face to his fur. His expression was priceless! The fragrant pup lasted for a WEEK before smelling like a dog again! Nelson then had a long chat with us about different foods we should try, and many other suggestions. He was soooo nice. The next time I returned needing a flea bath, poor baby attracted some fleas while I was on vacation:( Nelson assured me that he would be a-okay! My boyfriend&I sat there for a bit while Nelsons son was eating his food. My boyfriend has a habit on messing with kids to see what they'd do, so the whole time my boyfriend kept scooting over to see if the son would scoot, he was sooo funny and cute! Kept me entertained while waiting for my dog, ahahah sad/cruel, but really funny, sweet, and cute! Its so nice that its a family business. Nelson really cares about the family and pets! Trust this guy please. I don't think I can trust anyone else with my beloved baby. read more

Le Chien Fortune - Before. - Pet Groomers Near Me - Millbrae, California

See all

Hes very efficient and gentle ,gets them in and out and takes time for extras like teeth ect ect's .. They don't feel overcrowded in a cage while waiting and they leave looking like super stars .. Thanks Nelson ! read more

Le Chien Fortune - Pet Groomers Near Me - Millbrae, California

See all

Nelson is the best! Le Chien Fortune is the most efficient and professional grooming store in San Bruno. I have been taking my Pomeranian Bichon to Nelson for a year. Not once have I seen any irritation or scrape after a groom. Always meet my expectations. I actually got a referral to Le Chien from Tanforan target random dog owner. Lucky me to have excellent experience with Le Chien Fortune. The pricing is reasonable and wonderful care for my little Icy. read more

Nelson and his team do a great job with our dog Luna! She comes back from her baths smelling wonderful, nails trimmed, anal glands expressed, and her coat is shiny and soft. The price for the bath package is super reasonable especially compared to places in SF. read more

Where do you even start with Nelson and his team! They are so kind, and knowledgeable, and I can tell my puppies were very happy in his care. When I brought them in they were dirty and matted... first time dog owner so I didn't know where to start with grooming but le chien truly knew what to do to make them shine and smell so sweet. Nelson took his time getting every mat out and then showed me which brush would be best since I didn't have the right brush which I was able to buy from him which made it easy for me. Just overall we got a very warm and positive vibe from Nelson and his salon and my family will be back for grooming again. Pricing was good to for what I paid I got more than I could imagine two happy clean fluffy little snowballs. Thank you again Nelson and team! read more

Nelson is really nice and, even though my dog can be a butt, he's very patient. I've been going here for years and I tell all my dog-owner friends about this place. read more

Nelson is great. Friends of mine recommended him and I can see why. He took care of our dog Watson and returned him looking more handsome than ever. He gave me a lot of advice on daily care and brushing. He wants to work with you and build a relationship rather than just run an operation to make money. Thank you Nelson and his family! read more

Nelson is both a pro and a sweetheart! He was incredibly kind to my slightly skittish tiny toy terrier, Gloria. He gave her a beautiful light trim, exactly as I requested. When I picked her up she was happy to see me, but not traumatized (as she was with the last groomer). Nelson shared her responses to the grooming (we had a laugh) and some helpful tips for watching her health and handling her grooming in the future. Nelson is a very grounded and caring soul, and an excellent groomer! PS - Gloria smells sweet and her coat is SO shiny. . . read more

Nelson is so great! I sent him and email and also called. I received a recording saying he was on vacation so I assumed he would get back to me the morning after he got in. However, at 8pm on Friday I got an email back from him saying he could take my dog the next morning and gave me a great price! $80 for a bath, haircut, teeth cleaning, nails trimmed, etc. My dog is a 45lb lab. So I dropped Ari off at 11:30am and got a call at 2:30 letting me know he was ready. Nelson told me since my dog is finicky about people touching his paws they had the whole team holding him down, but they got it done! ALSO! I normally hate the way my dog looks after a haircut, normally I complain that he looks bald but my boyfriend likes him shaved because otherwise he sheds when he gets hot. But I was so happy with how he turned out this time, he is still very soft and looks amazing but alas he no longer sheds (for the time being). He also has this "belly card" program, like a loyalty program which is cool. I'm just happy that I found a groomer who I feel comfortable bringing my dog to every time he needs something done now! PS He takes card! Most groomers I've found only take cash which can be a hassle, so I'm glad Nelson lives in the 21st century with the rest of us. read more

Nelson is an excellent groomer and I highly recommend taking any of your furry friends here. Nelson is timely with his reminder texts and gives excellent haircuts to our little Simone. Le Chien is open during COVID and taking full COVID precautions. I would strongly encourage you to support Le Chien during this strenuous time. read more

Nelson has been cutting my dog's hair for many many years now. He and his wife are always So friendly. He gives reminder phone calls. He treats my pup so gently. My pup always looks great when I pick him up. This place is one very genuinely caring small business that provides amazing results and service. This review is long over due. Thank you Nelson! read more

So I've been holding off on this review for a couple of weeks. What pushed me to write this review was Nelson calling me three times in one week to bring my dog in... which to me is a little pushy. I just moved to the peninsula and was looking for a new groomer for my yorkie. I thought I did good research and narrowed it down to two places. Here and somewhere else. But Nelson could take my dog in sooner. I picked up my yorkie with a choppy cut between her eyes. It looks like someone unexperienced got a scissors and chop right across. Not very flattering. I wasn't going to say anything and just find another groomer for her next cut. Fast forward to a couple weeks down the road... Nelson calls me three times in one week leaving voicemails that it was time to bring in my dog for another haircut. I figured that if he didn't hear from me the first time that he would stop calling and wait for me to call back. But he didn't. I got so irritated I ended up blocking his number so I wouldn't get any more calls. I never had a groomer call me to bring my dog in... and call me multiple times. After my negative experience I also notice in the negative reviews that he has a history of choppy cuts. Just be careful. If you do bring your dog in... good luck. I'm now on a hunt for a new groomer in the peninsula. I hate writing negative reviews. read more

Le Chien Fortune - Picked up my Yorkie with a choppy cut between her eyes - Pet Groomers Near Me - Millbrae, California

See all

Nelson is a super nice & friendly guy; and its very easy to book an appt, even with short notice. That's the short list of pros. I've brought my 2 doggies here a few times on emergency (when they have to be groomed/washed asap). However, I would not bring them here if my main groomer can take them. I have a maltese and a pekingese mix and just ask for a simple, short cut. Their haircuts with Nelson always end up straggly and choppy. I can see the shaver lines on their backs. Their nails and hair between their toes remain long. He still has ALOT of skills to learn and his lack of experience with grooming shows on the haircuts. Try Pampered Pets down the block, their quality of grooming is very consistent, and they always listen to what I request. read more

Nelson is a super nice & friendly guy; and its very easy to book an appt, even with short notice. However, after paying $75 for my Australian Shepherd to be groomed, I was really bummed. Whomever groomed my little girl didn't even take her under coat out! That's huge if you have an Aussie. .Plus, her rear-end was all choppy, it looked like a homemade haircut! I could have done that myself. BTW, I've NEVER paid that much $$$ to get my dog groomed either and she's almost 10 years old....What a waste of $75..... read more

Nelson was very friendly and punctual. He did a good job on my little girl. The big drawbacks to me are 1) that the shop was very noisy and stressful since he had the TV on and two very young and noisy children running around. 2) The parking is hit or miss since it's in a relatively busy shopping area. This just doesn't work for me since I'm disabled and can't walk very far. 3) The trim on my little girl was okay, but it grew out a bit straggly which is the earmark for a questionable trim. All in all okay, reasonable price, and friendly service. I won't be back because it just isn't worth it compared to the fabulous Curbside Cuts. read more

The first time I brought my dog here, her cut was great. No problems. I brought my dog here a second time--her hair cut was choppy. I brushed it off. I brought her a third time--choppy cut again, and he cut my dogs paw. I'm guessing it wouldn't stop bleeding because he had to put some green gunk on it ( I forget what its called). My mom was pissed he cut her. & it's really upsetting to re-read other people's reviews and see it's not the first time he's cut someone's dog while grooming them. Needless to say, I haven't brought her back since. read more