this review is long overdue!!…read more i've been coming to pacific pet grooming for my dog Kaeda for 4+ years now! she is a sensitive dog who isn't the easiest and nicest to pet, let alone get washed or cut. shes been turned away from other groomers before, but ever since i brought her to pacific pet grooming -- especially with roberto -- ive never had to worry about her at the groomers! i highly recommend pacific pet grooming, especially if you can book with roberto! they always take the time to answer questions and ask how you'd like them to cut your pet's hair. i've had concerns before but they always listen and do their best to make sure you're happy!! :-)

We are so thankful to have received service from Roberto at Pacific Pet Grooming. My young golden,…read moreNala, was previously denied service by another groomer because of anxiety and perceived aggression (due to dryer). For a few months, I was discouraged to reach out to other businesses, fearing the same reaction, and tried to groom her for a few months. However, I just KNEW she deserved to look better ! I had Pacific pet grooming on my radar for a while and I'm glad I reached out. From my first inquiry to the day of the appointment, Roberto and his team have been responsive, reassuring, compassionate, and extremely patient. We did a full bath. He walked me through his plan with Nala, sent me updates + a video, and spoke highly of my Nala. We look forward to future appointments here !!!!!

Excellent communication and very responsive…read more I appreciated that the Groomer was able to arrive a little earlier which helped me. Very lovely woman and sweet with my dog. My dog looked terrific when I picked her up! She definitely followed the grooming preferences I had. And the price was reasonable. I'm very happy I have found my new groomer! I highly recommend Rainbow Pet.

They did such an amazing job for an affordable price. I've found my new groomer! She gave me a…read morerecommendation based on dog coat and they all look amazing. My Ryder looks like a whole new dog with his puppy cut. I highly recommend Rainbow Pet Grooming.

Sharon has been such a wonderful groomer to my Pomeranian, Zack. She always took such good care of…read morehim every time he went in for his wash and grooming. He would come home smelling so good and fresh, and somehow always looking even more handsome than when I dropped him off. What I appreciated most was how gently and lovingly she handled him, especially as he got older. You can truly tell she cares about the pets she works with and treats them like her own. She even helped me trim my pitbull Gotti's nails (he passed away in August 2025). Even though Sharon normally only works with small dogs, she was so kind and willing to help me out with Gotti. That meant so much to me. I also brought my friend's dog, Bella, to Sharon for the longest time. Bella passed away two years ago, and she always smelled so good after a visit with Sharon. She truly had a special touch with all of them. Zack recently passed away as well, so I won't be bringing him in anymore, and that makes me so sad. I will definitely miss our visits with Sharon. I'll also miss seeing her sweet dog, Molly, who always greeted everyone that walked through the door. That warm welcome made it feel even more special. Her studio may not be the fanciest place out there, but what truly matters is the care, attention, and love she gives to our pets. That means everything. Now all of my doggies are in heaven, and I'm sure they all miss Sharon. I'm so grateful she was part of their lives.

Brought my dog for a wash and groom. Was able to text Sharon and book an appointment the same week…read more The pricing was upfront and I was able to ask questions and share my preferences for my dog's look. I was texted at the 3 hour mark when Sharon said the dog would be ready. Upon pickup Sharon shared my dog had a scab on her thigh I didn't notice and appreciated her for pointing out. I asked for a little more fur to be shaved from the top of her head and Sharon helped right away. I appreciate her communication and flexibility. Note I recommend to share a reference picture for a specific look you want to help with the process. I forgot to send my reference picture but everything turned out great.

I took my dog to day camp and she had a blast. There are webcams so pet parents can check on their…read morefurbabies while at camp. The pet hotel staff were great - super knowledgeable and friendly. All staff seemed to be well trained in how to approach dogs and make even the most skittish/anxious ones feel comforted. The cost is also very affordable. I only wish the camp area/rooms were a bit bigger so the dogs could run around more. Needless to say, we'll be coming back.

Dropped in to this Petsmart when I was visiting HomeGoods next door a few months ago. I came in to…read morepick up a few items for the fur child and got him some treats. This Petsmart is a lot bigger than the one in the City with a pet hotel and grooming area. I haven't used either service here at this location but I like the option. Located on Gellert Blvd, part of the Serramonte mall shops.

Supremely, knowledgeable on all phases of pet care, therapy, and diet…read more Compassionate and friendly staff.

Top notch care in a great facility, lots of expertise and my dog has been improving ‍read more

Gustavo blew my expectations away with his work on my dog Maggie. He arrived on time and I shared…read morethat Maggie has had bad experiences with groomers in the past. He was patient with her, sent a reassuring message and took his time with her haircut. I sent a photo of the haircut I wanted for Maggie and Gustavo gave her one of the best haircuts she's had. When he dropped her off he told me that she did well during the groom and Maggie even said goodbye to him which is a sign of a good relationship between them. A nice touch was the grooming report I received at the end with a cute photo. My long time search for a groomer has ended and I'll be booking with Gustavo from now on!

My dog Toby is 16 years old, not super friendly and quite frail. I made an appointments for the…read morebasic package with just a bath and a bit of sanitary grooming. Marco drove right up, super friendly, and took a look at Toby to see what he was working with. Toby has a small growth on his upper eyelid that creates a lot of gunk around his eye. Marco did an incredible job cleaning it up. This is the best wash I've gotten in years! Toby looks beautiful! Thank you so much Marco!

Angelica is the only person that is able to touch my sweet Marston's paws and get his nails…read moretrimmed. He's the scruffy boy on her business picture! Angelica also did my soul dog's grooming and she was always super gentle with her legs (arthritis is no joke) and always left her lookin lean! 10/10 recommend!

We have four dogs, and Angelica handles them with the care and the expertise that is fully,…read morewonderfully appreciated. She works fast, and efficient. She's easily accessible and very friendly and at the same REALLY GOOD at grooming. She gives our Sadie her now trademark mohawk that people love. She gives our Marston (featured in a before and after) a nice groom, while leaving his "Western Beard" intact. Our Theoden and Arwen are new pups and are not easy to groom, but Angelica goes thru them without a hitch. Can never go wrong with Scruffy Srubbed and Styled, and Angelica. She's really our go-to groomer, and she should be yours, too.

I was so nervous about how my large pittie mix would act during her nail trim, but Gabriel put her…read moreat ease while remaining quick, professional, and communicative. Her nails look great. I'm happy to be their new customer.

**Beware** Owner knows his machine causes nicks and cuts on animals and uses it on them anyway!!…read more*See my screenshot where he admits this!!*. My dog returned from his grooming session with horrific injuries: multiple cuts on his penis, underbelly, and inner ear, leaving him in excruciating pain and distress. I emailed the owner with pics 2 days later (we were on a trip that weekend), no response. Then I call twice that week, no response. It wasn't until I called a third time (my 4th attempt total) that he got back to me. And when he did he was rude, insolent and refused to take any responsibility. Don't be fooled by his inevitable entitled, condescending rebuttal, he thrives on it. His text confession is a gut punch: he admits the machine causes injuries but shrugs it off, claiming "the marks fade in a few days." Unbelievable. See our conversation screenshot for that revolting excuse. This man and his crew have no love for animals--zero concern, just smug indignation when confronted with evidence. There was zero concern for my dog's well-being, only defensiveness. At no point did he apologize, acknowledge the harm done, or act like someone who cares about animals. You know how sometimes you worry that your pet is being harmed and you'll never know about it. Well, this was a nightmare come true. They don't care if they harm your animal. My dog's injuries and the owners response made that abundantly clear. Please don't use these people. They're horrible.

Vanessa did such a great job of doing a full groom on our cockapoo! Definitely will go back again.read more

I had my doggy Roxy come in for washing. The owner was picky, but professional. All in all in the…read moreend, he was right and I should have listened to his experience input.