They never give you the person you request. Today was horrible everyone was unfriendly and rough…read more They seed in a hurry. The one doing my manicure kept hurting me by yanking my fingers and filing my skin. I said ouch and she didn't care. I've been here four times but will not go back. I left in pain. I left a small tip but I don't think they understand. The price also is different every time even though I get the same thing done!!

We are in town visiting family and decided to make an appointment for pedicures and I did SNS Dip…read morePowder as well. The location is decorated very nice and is super clean. They line the foot bath of the spas with the plastic, so we were happy about that. We are also very glad we made an appointment because it was super busy. The only reason I am not giving 5-Stars is because the customer service was lacking. The person who did my pedicure was very rushed. She did a great polish job though. I had to ask her 4 times if she would wrap my nails so that I didn't have to wait an additional 20-30 minutes to let them soak for my new SNS. I am used to my nail tech doing this before my pedicure starts. I also had to ask for wine, no drinks were offered to us. The wine was great though. Overall we enjoyed ourselves, the place is great, the service could just be better.

This place is the best nail salon I've visited so far! The staff is incredibly talented and so…read morefriendly! A true nail spa salon! Tuan, Wendy, Adam and everyone are great! Highly recommend it!

Worst pedicure, for a detox pedicure I was in the chair for less then 20 minutes and barely…read morereceived a massage...not worth the price. And even after multiple times of telling the tech what I wanted for my dip manicure he just still did what he wanted and didn't understand. Go somewhere else!

Service is always top tier! I love the staff, and everyone is so friendly. The shop is always…read morerelaxing and clean. They serve beverages, too so that's also a plus!

The best service here!! Staff is friendly and the salon is a very nice environment. No complaints!…read moreWill be returning

This is the best nail salon experience I've had in a very long time! I called ahead and was in…read moreBrielle's chair 20 mins later--she was gentle, detailed oriented and very friendly. The salon is beautiful, spacious, and extremely clean! I highly recommend this nail bar Of course--this place is 100% Trinity approved

First of all, I had an appointment at 5:30, and didn't even get seated until 6:25. I had a gel…read moremanicure done there about 9 days ago by Coc**. Half of the polish chipped off, so I called and said that I would like it corrected. I stated that I wanted to get something different because there could be an issue with the polish. I was told I would have to pay if i wanted a different color. Went back, and decided that I would get a polish change to a cat eye color. I was charged for the following: nail polish change fee gel polish upcharch gel polish removal fee cat eye polish additional fee Coc** , who was doing my nails again tried to throw an additional $15 dollar "design fee" to use the magnet on the cat eye polish. I told her that the additional upcharge for cat eye polish included the magnet to make the effect. I was already charged a gel polish fee, as well as a cat eye polish fee. I have never been charged a design fee on top the upcharge for the cat eye fee. The lady tried to tell me that the additional cost of cat eye only covered the polish and that it was just glitter and they would not use the magnet if i did not pay the additional $15., I told them just forget it, i would just get the old jail polish color that had chipped so bad before I was going to pay all of those upcharges to correct chipped gel manicure. The lady that was doing my nails was going back and forth with the owner in a different language and getting loud and arguing in another language, and huffing and puffing around, and it was extremely embarrassing. They truly made me feel like I was trying to steal services from them because I stood up for myself against all these upcharges. The owner finally agreed that i would just pay the for the cat eye color without charging for the design fee, and then discounted it. The lady that was doing my nails seemed really pissy about the whole situation, and was just shoving my hands into the gel cure light. There was gel polish all over my wrist and hands and arms because she was kind of angrily slinging the polish. After she finished, she did not even bother to try and clean off the polish she had slung on me. After all was said and done, I quietly got up and walked to the front and i ended up paying $38 for the cat eye gel polish fee. I gave her a $3.50 tip just because i felt obligated to, but that was 3.00 too much. The owner had to go an get a cotton ball soaked with accetone to try and scrub all of that polish off of me, but i just said forget it, i would clean it up at home. When I got home, I saw that there were little spots of polish all over the side of my shirt from all the polish she got on my wrists and arms. Gel polish will not come off in the wash, by the way. I will say that the young lady that works the front desk was very sweet, and she was kind of caught in the middle. She said that Coc** didn't understand all the upcharges because she didn't speak English well. I don't personally buy that, but again, she was stuck in the middle and trying to advocate for me. I told her that i was embarrased and felt like they were talking about me since they were yelling and going back and forth in another language, and that the tech seemed realled mad at me. I will never step a foot back in this place. I really feel like they were mad about having to correct a bad polish job without getting paid, so they were going to try and stick it to me everywhere they could. Please advocate for yourself and make sure that you understand all the upcharges from these salon and that you get them to explain them to you. The upcharge culture in nail salons is getting ridiculous. They're going to start charging for the water in the foot bath for pedicures, and the massage option in the chairs before long. It doesn't seem as though they care about creating a good experience, and establishing a clientele, because this was just unacceptable. I will be finding a local nail tech on booksy from now on. One that is not an assembly line where they try and get as many people in the chair.

I tried this place based on high reviews hoping for a great service. The person who did my nails…read morewas very nice and my pedi was perfect. The issue came up with my SNS manicure. The lady kept adding coats then asked me three times if I wanted chrome after chipping my nails in various places. I think she was offering to not redo my nails. I declined the chrome. No cuticle trimming, lotion, or consistency. Worst experience ever for 90$. Will not go back and will drive 47 minutes to Village Nails where I always have a consistent and good experience.

Ehhhhhh... I came here with my mom, she loves her nails. I was trying to go for the Cheshire cat…read morelook, silver with teal stripes. I got silver with blue stripes I literally asked for a little more green and honestly I don't really like it, 7.5/10. My mom got a manicure and got a rose gold color, 9/10

Just my regular update. Love this family owned place. Been a customer for years. Ceci slays…read more Quality is top tier and they're incredibly sweet.

Great service and wonderful employees! They all made sure I was taken care of and made sure I loved…read moremy nails! Will be back to see them again!

The vibe of the places what you expect of an nail salon. It was just conveniently located for me…read morethat day. Most of the staff was nice but there were some parts that I didn't love. I didn't enjoy that they tried to push for gel polish after I already said I was not interested. I understand the benefit of gel but I did not want it and my husband's grandma was not interested so it was annoying to have it kind of pushed on us. I usually get gel myself but we just needed something quick and I had no desire for gel that day. Most the staff was nice and got us in quickly. Another moment that I just didn't love was when I could tell one of the nail techs got mad at my husband's grandma because she accidentally chipped her nail because she's not used to getting her nails done during the process. I get the frustration from the nail tech but I just felt like it was a bit awkward and made my husband's grandma feel bad. But it could have been a one-off bad moment as the other moments was pretty good and the staff is really nice. So I just have a mixed bag of good moments and some moments that I just thought was not ideal. If I needed my nails done and I needed it nearby then yeah I'll probably go back again but I wouldn't make an effort to go here as it didn't wow me.

Nail tech Emily does what she wants rather than what the customer ask for. She is very non…read moreprofessional and needs help with her people skills. Had an attitude from the time she sat down in front of me and came up with an excuse for not doing what I asked. She even verbalized her frustions to the manager/owner right in front of me as if I was deaf.

I've visited Exel Nail Spa twice and I've been pleased both times. It's always clean and quiet. I…read moreschedule ahead since there doesn't seem to be more than one person working.

Absolutely wonderful! Family-owned and operated. Exceptional service, massage was incredible, nails…read morelook great! Prices are very reasonable, and many different options for services. Atmosphere was calming and relaxing. The couple working there are so nice and really care about their customers. They use the dried flower or plant leaves for scents rather than artificial ones, which was a great! Would definitely come back here if I was staying in the state!

Wonder Spa is located in Downtown Holly Springs and offers a variety of services which includes…read morepedicures, manicures, facials, waxing and lashes. I booked an appointment online for a nu skin pedicure with Mee and had a wonderful experience. She was very sweet and made sure that I was comfortable throughout my service. This place is more expensive and the pedicure was a splurge but I would definitely return.

Clean, calm aesthetic and excellent service. This salon knows what they are doing and how to…read morepamper! Highly recommend.

Fast appointment. Excellent quality work by all staff…read more Treena is my technician. She is top notch.

Had a mani and a pedi yesterday and I am not happy! Mani was very short and I was passed on to…read moresomeone else to finish. My pedi was ok, but she left rough places on my heels which I told her to take off before she started. I did leave a good tip, but will not be returning!