Great experience boarding my dog here at this location. Reasonably priced! The staff communicated…read morevery well through daily report cards and pics posted through Facebook. I enjoyed seeing how my dog was having a blast. It really put me at ease knowing he was well cared for and made friends with the other pups. Will definitely be back to board my dog here!

We had to take an important and unfortunately pet free trip out of town for 2 weeks. My dogs don't…read morenormally go to daycare. They are usually with me 24/7. My lab has major separation anxiety and my shepherd is very dog reactive to anyone who isn't her brother. So you can imagine how sick to my stomach I was to leave them behind, let alone with a stranger in a strange place. I was worried they'd feel abandoned. Would they care for my babies the way I do at home? Are they out for my money expensive? Where do I even take them? Cue my friends referral to Buddies! Great staff treats my dogs like family More than fair pricing multiple locations within the area daily photo updates of my dogs on FB expectations exceeded! I was able to watch my dogs have an absolute blast with the staff at buddies throught their pixtures on Facebook! Running around, playing! Not cowering in fear or aggression like I was worried about. When we came back to pick them up, they slept the whole drive home! It was like they were at "kids camp" and were all tuckered out! Thank you Buddies! We'll definitely be back and my dogs can't wait!

We board our dog here every time we go out of town. Wouldn't consider using any place else…read more Excellent care and attention.

This place is great. The price point and the service given exceeded my expectations…read more The staff here is phenomenal. My dog leaves this place happy and tired. My dog doesn't even look back at us when we drop her off here. She enjoys her day here. I appreciate the photos that are posted of my dog's day at day care. I was in the area for a month and needed boarding and daycare during the month. I felt safe leaving my dog here while I was out of town. The boarding service was so great we decided to bring her for daycare. The price and service are exceptional compared to a few overpriced places I've used in major metropolitan areas with me leaving wondering if they even know my dog's name. We also booked grooming here after boarding. They did a great job. We have also used their "refresher" service after a daycare day. I highly recommend. $25 and my pup came so fresh and so clean, clean.

Our dog absolutely LOVES coming here. Everytime we pull uo he runs right to the door and couldn't…read morecare less about check in. Wants to be taken right back Making reservations is easy, everyone is always super polite and very accommodating if you need to come early/late or extend the stay. They post pictures daily and send report cards, which we always love because they clearly take your time getting to know your dog as some of the things they put on there are so specific we love them and will continue to use them any time we go out if town and considering starting to add random daycare days in even when we are home since he loves it so much.

I've been bringing my dog here for daycare for a while, and unfortunately I can't recommend this…read moreplace based on our experience. My dog ended up getting fleas from here more than once, and we don't have any other pets at home, so it was pretty clear where it came from. Every time I picked him up, he would pull hard on the leash to get out of there and immediately need to go to the bathroom, like he hadn't been let out enough. He also acted extremely thirsty, as if he hadn't had water all day too. He went about three times a week, and most days they only posted one or two photos of him, which made it hard to know what his day actually looked like. I also had to remind them multiple times not to give him chicken treats because he's allergic; I knew each time he was given chicken because he would come home with bloody stools, which was really concerning and I had to take him to the veterinarian initially for this. The staff themselves are very nice, but based on the overall care and repeated issues, I wouldn't recommend this daycare for pets!

The staff is incredibly friendly and welcoming - both to me and my pups. We were first time…read morecustomers and I was impressed by the time they took with me to listen to me and what I wanted for my dogs. Upon pickup I was very pleased with the grooming of my dogs - they looked amazing!

Amazing place to get your pet groomed! The people there are super nice and they do a fantastic job…read more My dog is very difficult to groom and they worked with him but also aren't afraid to let me know if they needed to stop or adjust the groom so he doesn't get pushed too hard. He had an awful experience with a groomer in the past so he tends to be an anxious guy. His last groom was extra special to me because he let them complete it and looked amazing! He also was the calmest I've seen him ever leave a groomer before. They also groomed my long haired cat! It was my first time trying it and she looks so nice! Her fur is extra soft too and I also loved that they work with cats but much like anxious dogs, told me they wouldn't push a cat's groom if they were too stressed about it. She also was absolutely fine coming home too. Just all around a wonderful place that I'm lucky to have near me! Couldn't recommend them enough and I totally understand why you have to book well in advance to get an appointment. They're a really special find!

My wife and I have taken our two 12-year-old dogs to American Pet Resort since we moved to New Bern…read more2 years ago for both boarding and daycare services. Though expensive, we have had nothing but good experiences keeping our dogs with them until most recently. One of our dogs, a very social and well behaved West Highland terrier, was banned from spending any time with other dogs on the 2nd day of a 7-day stay after bitting another dog. He spent 6 out of the 7 days of our trip either in the kennel or, for some reason, the hallway outside the kennel while our other dog was in the kennel--a very strange decision given that he's great with our other dog. Why not have them in the same space? Though my Westie has never shown signs of violence or aggressiveness before, I realize the need for them to be careful and protect the other dogs, but no one at American Pet Resort contacted us to tell us what had occurred. We learned after looking at the online cameras. There we saw our Westie confined to his kennel while all the other dogs, including our second dog, were playing outside. Why didn't someone from the kennel call us to let us know? That kind of proactive communication is something I expect. I was none too pleased to find out what happened only after having to make a call to find out why our Westie was left alone in his kennel during outside time. While away, I made a call suggesting the staff place my Westie and my second dog in a separate outdoor space with one another. The staff member I spoke to said they would do so, but they only did so once. Our Westie spent the next 5 days out of our 7 day trip in either in his kennel or the hallway (?) just outside of the kennel, and has been banned from outdoor play with other dogs during future visits. We will make sure that there will be no future visits.

We took our dogs there for a trial as we will be boarding them for a week this summer. The staff…read morewas wonderful. The dogs had a great time. They were tired out when I got them home. I feel very comfortable taking them there for boarding while we are away!!!

Anytime dog training and boarding is absolutely the best . I wouldn't trust my dogs to anyone else…read more To me my dogs are my kids and he completely gets that .

Mike does an amazing job when it comes to grooming my pitbull. She comes back happy and when she…read moresees him she runs right to him as well. Doesn't get much better than that! Mike is excellent!

We discovered this business by accident and we are so happy we did. The owners and all the…read moreemployees we met are amazing. They offer boarding, training, and grooming. Such an incredible facility with an amazing staff. We won't use any other kennel again. They explain everything and provide a tour of the facility. They have an incredible training reputation as evidenced with all the awards on the walls in the office. The website provides a historical overview of the training they've done. Highly recommend this place to take care of your dogs. They took great care of ours.

About six months ago my wife and I adopted a beautiful Labradoodle. His name is Teddy and at the…read moretime we picked him up he was 4.5 years old. He came with some bad habits especially while on the leash. Our Veterinarian recommended Bill Mattis at River Ridge Kennels. After we talked to Bill on the phone we enrolled Teddy in the six week obedience training course. And what a blessing! We found their prices very reasonable and the training was excellent. There were six dogs in our class and each dog had their own set of issues and personalities. The love, respect and compassion Bill showed our pets was nothing short of amazing. Well, Teddy passed with flying colors and my wife and I did as well. Bill and staff come with many years of experience and I can't give enough praise to Bill as he is the consummate professional when it comes to training dogs AND their owners. We highly recommend River Ridge Kennels and Bill Mattis.

My dog stayed here during the Memorial Day weekend. Everything was fine until I brought her home…read more She was infested with fleas. 2 flea baths later and I am still trying to recover. I have had to fog my house, powder my carpets and throw out her dog beds. Brought this up to the pet Ranch, ZERO response. I am still in the flea fight with no end in sight. Would absolutely not recommend this boarding facility, unless you want an over 2 week war with fleas! Wish I never took her there. Zero stars

On the spur of the moment, they showed me great compassion and mercy when they took my dog in for…read moreboarding even though he had recently had surgery, so that I could prepare for my husband's funeral later in the week. They went above and beyond to accommodate me and my Kingston. And they updated me with pictures and comments every single day as to his comfort and well-being. Sadly , Kingston passed away just a month after that, and when I called them and notified them that I would have to cancel this Thanksgiving boarding appointment, they were most empathetic and loving. And then today I got a package with the rainbow bridge story as well as a beautiful card with everyone who attended to Kingston, just that one week , with memories and signatures. What a top-notch family and a fabulous business. I highly recommend them to everyone.