Van Drunen Heating and Air explained everything and was very thorough. Their cost were reasonable…read moreand affordable. I chose Van Drunen over several other A/C companies to install Central Air in my home. The owner, Keith Van Drunen, is a man of integrity. The customer service I receive anytime I call with a question is excellent. I'm so glad I chose Van Drunen and I would recommend this company to anyone who has heating or cooling needs.

Poorly installed commercial HVAC unit caused extensive leaking and damage to my tenants…read moreestablishments. Van Drunen dispatched a representative to inspect the work, but he denied the existence of the problem. After trial and error, we were able to localize the leak to where the vent connects to the unit. I went on the roof and sealed it myself. Meanwhile, the unit ran out of freon just after the warranty expired and causing all my tenant's food to spoil. The service representative was almost tauntingly rude to me when explaining the issue. I contacted a semi-retired HVAC man from Lansing who advised that someone drilled a hole in the unit to leak the freon. Use this company at your own risk. There are so many much more dependable and professional companies in the NW Indiana/South Chicago area.

Called Superb late yesterday evening and he was here bright and early as promised. Jeff is very…read morereasonable and professional. Don't think twice about calling them! 5 stars

Thanks to Jeff for returning my initial call so quickly and sending out Wally within 4 hours!!…read more Wally was fantastic! He explained everything, cleaned out my furnace and replaced my igniter! A couple hours later.. my heat would not stay on and he returned without a question and adjusted the flame to not trip the sensor! Then he texted later the same night to check and make sure everything was okay. He explained everything and showed me exactly what he did! He was very fair... never trying to up-sell me on additional services I did not need. I will be calling in the spring for Wally to clean my air conditioner!!! I highly recommend Jeff and his team

Excellent timing and pricing. Worked with us to help my Mom get her new Ac unit installed. The…read moreemployees were respectful, kind, prompt, and did not rip her off as some companies like to do to the elderly. Thank you for your service and we're hoping to stay with them for a while since she got the yearly service.

A year or two back we had one of two furnaces go out. ARR had someone here quickly and it was…read morefixed. Yesterday the furnace was serviced and a tragic leak was found. Today there is a new furnace in the basement. So fast, easy and efficient. Very glad to get it done before the expected frigid weekend!!.

Dave came out to look at my now toasty warm 25 year old refrigerator…read more Starting withthe thermostat and working his way deeper into the unit he found a fried circuit/computer board. Had a replacement on hand, pulled out the old one but found pretty severe scorcing on the board. Pulled the unit out from the wall and tested the compressor and found it to be faulty. A new circuit board would only burn out and a new compressor was taking me into the big $$$ repair range. At this price point and age of the unit, both Daveand i agreed I am probably better off with a new unit. He then spent another 15 minutes offering excellent tips and points on what units I should be looking for and why. Excellent service and I will keep his info close at hand if/when any other appliances need repair.

Our technician, Tony, was fantastic. My Kenmore (LG) dryer was making noise because one of the…read morewheels that rotates the drum was damaged. Tony arrived on time, quickly pulled the dryer apart, identified the problem accurately and recommended a source for a replacement kit at a fraction of the cost charged by LG. He then put the dryer back together. The next day, I notified him the kit was delivered and he was back at our house within a couple of hours. He quickly repaired the dryer leaving no mess behind. Both my husband and I, fairly adept at home repairs ourselves, were extremely impressed by Tony's knowledge and efficiency. He clearly stated the cost of service upon initial inspection and I feel it was a bargain. Basically saving me the couple of hours it would have taken me to do the job myself.

Horrible experience, requiring payment up front was my 1st red flag but I needed service today so…read moredecided to schedule a service call. They sent a kid who tells me the issue may be a cracked heat exchange & carbon monoxide leaking because I told him I had gotten dizzy before he arrived. Instead of telling me at that point he doesn't have the proper equipment to detect a CO leak he runs out to his work truck several times looking for equipment he knew he did not have. When he finally comes clean about not having the equipment he needs, he says for me to call the Fire Dept. because they have the equipment. I'm foolishly thinking YOU ARE A HEATING REPAIR COMPANY if you don't have the equipment someone in your company should right? WRONG!! I called the owner who tells me they tell all of their customers in an instance like this to call the Fire Dept. Owner proceeds to say, because the kid drove here, spent 45 minutes removing screws which he should not have & feeding a camera with as the kid put it, "not very good picture" in the furnace he earned the fee. Kid told me furnace had rust. I had to call a reputable company and the Fire Dept. who both confirmed no CO. Real repair guy says there is no crack and showed me pictures of inside furnace with NO RUST. Thank God furnace is running properly. Not only did these guys make off with $141 of my money but had nerve to say once Fire Dept. comes out call them back, here is your call back!!!

This company has made the entire process of getting both a new furnace and Air Conditioner a…read morecomplete and total dream scenario. The office crew had handled so much of the paperwork details for my house that would normally be on the purchaser to handle. The installers themselves were incredibly professional and shows a true aptitude for their work that they do. They also answered any questions that were asked with professional courtesy and educating information. This company is the kind you want for this kind of work on your home. Definitely would recommend this company for anyone that needs new heating and cooling systems. The whole process took 2 weeks only because we wanted to look at other places first. Contact them quickly before they get super busy and have to take longer for your service.

At the height of a Chicago summer these guys did everything that they could to make sure that we…read moregot air-conditioning in as soon as we possibly could. I believe that they are second generation of two brothers that currently own the business. I believe their father started it. I wish I had started using these guys much sooner. I've been in Evergreen Park for 20 years, and they've been in Evergreen Park for 40. I like to support local family owned businesses. They had my air conditioner replaced in less than three hours one day before reached 90°. Definitely give Steve and Tim a call.

If their service is anything like the drivers, I would stay far away from this company! Was in…read moretraffic where the lane I was in was closed. Like NORMAL people in front of me they alternated merging into the open lane. It the driver of this Bestway van! He practically took my bumper off!!!!

Quality work and the install was fast. Steve stayed til the job was finished bring warmth and heat…read moreon a cold day. Thank you.

Steve's work is fantastic and I'm recommending him to everyone I know…read more Our furnace went out this year, and it ended up being in need of some major repairs (cracked heat exchangers). I asked around and got a strong recommendation from a friend for Smart Move. I'm so glad I did. They helped us out, sourced all the parts we needed, and coordinated an inexpensive but very thorough repair. Steve and his team did great work quickly and at a fair price. They're friendly, helpful, and they're happy to discuss technical details with interested nerds like me. But more importantly, our house is very comfortable and we feel safe thanks to the thorough repairs Smart Move made. Thanks so much!

Highly responsive and reliable for a well done repair--our "go to" for everything! We trust them…read morewith all of our appliances for an honest, reasonably priced evaluation and repair. Thanks!

Highly recommend JD Harps. Family owned business. Take pride in their work. Very knowledgeable…read more Came out and tuned up my furnace, very cozy. They repair all major appliances. I'll always call on them first.