Had a problem with my AC/Furnace making a bad rumble intermittently. Service tech came out quickly…read moreand identified the problem as a minimum $600 repair with small chance that it would resolve problem. Recommended we review a complete replacement. Several thousand dollars. Called second contractor. Identified the problem for a $350 repair, and the AC has been working as it should. Always get a second opinion

They were working on my neighbors ac and flooded my yard. I was having a fence installed and they…read morefilled the post holes with water. I have to cancel my fence installation because of the water they flooded my yard with. I called them and told them to bring a shopvac and they said they were too busy.

This service we received from Enright Heating and Cooling was, and I am not being even slightly…read morehyperbolic, the absolute best service we have ever received from any company for the many, many household services needed throughout the years, bar none. It was actually perfect. We finally got to the dreaded end of life for both our furnace and air conditioner and right during the busiest time for all companies, midsummer and right after two rounds of very damaging storms. We got a quote from the company we had been using and that quote wasn't necessarily gross outside of reasonable but we felt that with such a high investment we should get at least one more quote. We called Enright, who handled the quote and all of our questions immediately. They were less expensive than our previous quote, had a much better warranty and better financing. They are also clearly competent. The owner, out of mercy on our souls after the storms came to see our broken system first and we didn't hear him at the door and he had to leave. We felt horrible. He is busy! He treated us with such grace. The company is family owned and operated and works around the clock and are very accessible. The installers came right on time, were extremely polite and conscientious the entire time and finished their quality work ahead of time. They were clean, well organized and cheerful. Do not hesitate to use this company. I really don't see how their service can be beat.

It's been 4 years since Enright installed a new HVAC system - and their customer service continues…read moreto be great. This last time around, I sent them a video of the issue (loud sound) and they identified the issue from the video then ordered the part. We scheduled them to show up a few days later - the tech who visited us was very nice. He installed the new part very quickly, made sure it worked and went on his way. Very happy we chose Enright for our HVAC system and will continue to utilize their services going forward!

Van Drunen Heating and Air explained everything and was very thorough. Their cost were reasonable…read moreand affordable. I chose Van Drunen over several other A/C companies to install Central Air in my home. The owner, Keith Van Drunen, is a man of integrity. The customer service I receive anytime I call with a question is excellent. I'm so glad I chose Van Drunen and I would recommend this company to anyone who has heating or cooling needs.

Poorly installed commercial HVAC unit caused extensive leaking and damage to my tenants…read moreestablishments. Van Drunen dispatched a representative to inspect the work, but he denied the existence of the problem. After trial and error, we were able to localize the leak to where the vent connects to the unit. I went on the roof and sealed it myself. Meanwhile, the unit ran out of freon just after the warranty expired and causing all my tenant's food to spoil. The service representative was almost tauntingly rude to me when explaining the issue. I contacted a semi-retired HVAC man from Lansing who advised that someone drilled a hole in the unit to leak the freon. Use this company at your own risk. There are so many much more dependable and professional companies in the NW Indiana/South Chicago area.

Called Superb late yesterday evening and he was here bright and early as promised. Jeff is very…read morereasonable and professional. Don't think twice about calling them! 5 stars

Thanks to Jeff for returning my initial call so quickly and sending out Wally within 4 hours!!…read more Wally was fantastic! He explained everything, cleaned out my furnace and replaced my igniter! A couple hours later.. my heat would not stay on and he returned without a question and adjusted the flame to not trip the sensor! Then he texted later the same night to check and make sure everything was okay. He explained everything and showed me exactly what he did! He was very fair... never trying to up-sell me on additional services I did not need. I will be calling in the spring for Wally to clean my air conditioner!!! I highly recommend Jeff and his team

The service is always good, they try and get to you soon as possible. The service technicians are…read morealways polite and knowledgeable about what you need

I would not recommend this business to anyone who is looking for professional, knowledgeable,…read moreprompt service. I was looking to have our boiler system repaired, first technician said it was a bad ignitor, which it was not. Second technician said it was a bad pressure switch, which was ordered and installed. Boiler ran constantly and would not shut down, even after thermostat temperature was attained. Third diagnosis was another switch (since the first one installed was incorrect). After that installation boiler ran constantly, without burners ever coming on. Total incompetence, with no apologizes. $500 dollars later, and still no functional boiler. We called RCM heating who came out that day and had the boiler properly fixed and running within an hour! Do not call JTR unless you want to waste your money! Mr. H

"I've used Allegiance Heating & Cooling many times over the years and have always received quick,…read moreclean, and professional service. They've helped with everything from a simple AC recharge to installing a completely new heating and air conditioning system, and every experience has been excellent. But the best thing they ever did for me was properly balancing my HVAC system so the upstairs and downstairs temperatures finally became equal. That made a huge difference in the comfort of our home. I highly recommend them for their professionalism, knowledge, and quality work." On a personal note, they are also a very kind and caring family who truly treat people the right way. It's rare to find a company with this level of professionalism and genuine care for their customers. I highly recommend them.

Replaced my leaky AC and it's finally working great! These guys stand behind their products and…read moretheir work. I have used them on numerous projects over the past 15 years. They are a real pleasure to work with!

I feel bad writing a bad review but, we had a unit installed only three years ago, and when it…read morestopped working properly I was told it was still under warranty. However, I was required to pay a $98 diagnostic fee just to see if the issue was covered. The technician ended up charging me $196 for "miscellaneous repairs," though no one could explain exactly what that covered. The total bill was $294. When I asked for clarification later, the office could not explain the charge either. I called several times before finally being told that it was for the technician's "time to run tests." In reality, he spent most of the time outside on his phone and never even came inside to check the unit. This feels like I was charged for nothing and misled. We pay for expertise, not training or wasted time. A simple call back, an honest explanation, an apology, or sending out a knowledgeable technician would have gone a long way. Instead, we were left with unnecessary charges and still no solution until we went elsewhere. If this is how their technicians operate, I cannot recommend Climate Control. Always double-check with another company before committing. They lost me as a customer.

Very upset with my so called furnace check up. I was quoted $125 for the check up but after the…read moretech was finished (in less of an hour) he informed me it was $250. not sure how this could happen since climate control installed both my furnaces and air conditioners. very unprofessional with no follow up call, response from the office even after I requested. Not a good way to do business since it felt like a money grab. I also felt I had as much knowledge on my systems than the tech did. He had no idea how my whole house humidifier worked or recommendations on repair or replacement. Brutal! Double check with other companies before you commit with Climate Control. A simple call back with an apology and sending out a knowledgeable tech to to conduct a free double check would have gone a long way. They lost me as a customer.

Excellent timing and pricing. Worked with us to help my Mom get her new Ac unit installed. The…read moreemployees were respectful, kind, prompt, and did not rip her off as some companies like to do to the elderly. Thank you for your service and we're hoping to stay with them for a while since she got the yearly service.

A year or two back we had one of two furnaces go out. ARR had someone here quickly and it was…read morefixed. Yesterday the furnace was serviced and a tragic leak was found. Today there is a new furnace in the basement. So fast, easy and efficient. Very glad to get it done before the expected frigid weekend!!.