Van Drunen Heating and Air explained everything and was very thorough. Their cost were reasonable…read moreand affordable. I chose Van Drunen over several other A/C companies to install Central Air in my home. The owner, Keith Van Drunen, is a man of integrity. The customer service I receive anytime I call with a question is excellent. I'm so glad I chose Van Drunen and I would recommend this company to anyone who has heating or cooling needs.

Poorly installed commercial HVAC unit caused extensive leaking and damage to my tenants…read moreestablishments. Van Drunen dispatched a representative to inspect the work, but he denied the existence of the problem. After trial and error, we were able to localize the leak to where the vent connects to the unit. I went on the roof and sealed it myself. Meanwhile, the unit ran out of freon just after the warranty expired and causing all my tenant's food to spoil. The service representative was almost tauntingly rude to me when explaining the issue. I contacted a semi-retired HVAC man from Lansing who advised that someone drilled a hole in the unit to leak the freon. Use this company at your own risk. There are so many much more dependable and professional companies in the NW Indiana/South Chicago area.

Furnace stopped working. They diagnosed the issue, tracked down the necessary part and got it up…read moreand running. Fair price for the whole job. Highly recommend.

Eich's has been working on my HVAC systems for over 20 years and have never had an issue. Ken has…read morealways been honest and upfront about any problems I've had with my systems, and I trust his professional opinion every time. Ken has done everything from routine maintenance to full system replacements on both my home and business. Keep up the good work!

Horrible experience, requiring payment up front was my 1st red flag but I needed service today so…read moredecided to schedule a service call. They sent a kid who tells me the issue may be a cracked heat exchange & carbon monoxide leaking because I told him I had gotten dizzy before he arrived. Instead of telling me at that point he doesn't have the proper equipment to detect a CO leak he runs out to his work truck several times looking for equipment he knew he did not have. When he finally comes clean about not having the equipment he needs, he says for me to call the Fire Dept. because they have the equipment. I'm foolishly thinking YOU ARE A HEATING REPAIR COMPANY if you don't have the equipment someone in your company should right? WRONG!! I called the owner who tells me they tell all of their customers in an instance like this to call the Fire Dept. Owner proceeds to say, because the kid drove here, spent 45 minutes removing screws which he should not have & feeding a camera with as the kid put it, "not very good picture" in the furnace he earned the fee. Kid told me furnace had rust. I had to call a reputable company and the Fire Dept. who both confirmed no CO. Real repair guy says there is no crack and showed me pictures of inside furnace with NO RUST. Thank God furnace is running properly. Not only did these guys make off with $141 of my money but had nerve to say once Fire Dept. comes out call them back, here is your call back!!!

This company has made the entire process of getting both a new furnace and Air Conditioner a…read morecomplete and total dream scenario. The office crew had handled so much of the paperwork details for my house that would normally be on the purchaser to handle. The installers themselves were incredibly professional and shows a true aptitude for their work that they do. They also answered any questions that were asked with professional courtesy and educating information. This company is the kind you want for this kind of work on your home. Definitely would recommend this company for anyone that needs new heating and cooling systems. The whole process took 2 weeks only because we wanted to look at other places first. Contact them quickly before they get super busy and have to take longer for your service.

I would recommend Hobson hands down. I have had Mike and his team to the house several times…read more Always on time, diagnosed the issue and fixed it. Great service at a reasonable price. Thanks for the great prompt service. Josh came to the house to day for an A/C issue and took great care of us. Tip of the cap to him.

I agree with Karen, This guys a joke put freon in my unit 2 months later needs to be charged again…read moreand on top of it charged me another fee to come out. Probably didn't put enough freon in there. Told him give me a estimate on new unit, never even got back to me instead telling me i have to move door jams back. Windy city came out within a day and replaced unit and condensor on roof. This guy is lazy and only wants to put freon in units. And then people think he's a miracle worker causes he has cold air flowing again on a system thats only gonna need it again. 400 freon charge a year times 10 4000. Most hvac guys will recommend repairs not this guy. Only looking for good reviews.

Dave came out to look at my now toasty warm 25 year old refrigerator…read more Starting withthe thermostat and working his way deeper into the unit he found a fried circuit/computer board. Had a replacement on hand, pulled out the old one but found pretty severe scorcing on the board. Pulled the unit out from the wall and tested the compressor and found it to be faulty. A new circuit board would only burn out and a new compressor was taking me into the big $$$ repair range. At this price point and age of the unit, both Daveand i agreed I am probably better off with a new unit. He then spent another 15 minutes offering excellent tips and points on what units I should be looking for and why. Excellent service and I will keep his info close at hand if/when any other appliances need repair.

Our technician, Tony, was fantastic. My Kenmore (LG) dryer was making noise because one of the…read morewheels that rotates the drum was damaged. Tony arrived on time, quickly pulled the dryer apart, identified the problem accurately and recommended a source for a replacement kit at a fraction of the cost charged by LG. He then put the dryer back together. The next day, I notified him the kit was delivered and he was back at our house within a couple of hours. He quickly repaired the dryer leaving no mess behind. Both my husband and I, fairly adept at home repairs ourselves, were extremely impressed by Tony's knowledge and efficiency. He clearly stated the cost of service upon initial inspection and I feel it was a bargain. Basically saving me the couple of hours it would have taken me to do the job myself.

Dennis and Tony were great. Called them Monday morning, and had a new water heater by 3pm today…read more Super high quality work, great communication, and love supporting local business. They also install really high quality water tanks. A lot of the tanks you get at other places are cheap and small warranty period.

They definitely know what they are doing. But be aware $125 is a service call. Just to show up…read more Then I paid $250 to clear code which was due to a bird nest in exhaust blocking air (which They cleared using wire) . That cost me $250 Forget to tell you I paid 4% Credit card fee since I paid by Credit card . All in All $395 and no parts were replaced at all. You will be the Judge.

This is our first full on winter with Hoekstra. Their Lennox HVAC system is being fully tested with…read moreextreme sub-zero dangerous temperatures. Hoekstra is passing all tests with flying colors as our home remains warm and cozy as wintry winds howl outside. Thank you!

We installed 2 brand new cooling systems with Hoekstra Heating & Air Conditioning. This company is…read morea FULL SERVICE HVAC provider! Not only did they perform the install, but took care of registering our units for warranty and submitted for rebates on our behalf. Initially Brian came over to asses our A/C needs and then a team of 4 skilled technicians performed the job over the course of two days. The superheroes were Chris, Ricardo, Steven and Wilfredo. They worked until 10:30pm on very hot and humid days to complete the job. As a Realtor for over 20+ years I've come across many contractors and service providers in my career, but I have never encountered such polite, skilled and dedicated team of technicians.They had to be very creative during install and crawl through very tight spaces or work in a very hot, unvented attic and they all have done so with a smile on their faces. I am truly impressed with this company in every way. Please don't hesitate reaching out to them for any heating or cooling needs. I promise you won't be disappointed regardless what service you receive from them. It will be A+ for sure. Their maintenance service is top notch too.

Excellent timing and pricing. Worked with us to help my Mom get her new Ac unit installed. The…read moreemployees were respectful, kind, prompt, and did not rip her off as some companies like to do to the elderly. Thank you for your service and we're hoping to stay with them for a while since she got the yearly service.

A year or two back we had one of two furnaces go out. ARR had someone here quickly and it was…read morefixed. Yesterday the furnace was serviced and a tragic leak was found. Today there is a new furnace in the basement. So fast, easy and efficient. Very glad to get it done before the expected frigid weekend!!.