We needed a faucet installed in the kitchen and a running toilet fixed. The plumber who came out…read morewas early, worked quickly, and the price was awesome. Some other outfits quoted me $70 just to show up and quote it. One Drop showed up and did it! Thank you One Drop for keeping your word on price, and keeping to the schedule.

These guys were very honest and attentive to my situation. Pretty crazy that going straight to…read morethese guys instead of my home warranty which i pay a premium for ended up being over $300.00 dollars cheaper. Very happy with this company and for me and my family honesty goes a long way . Called 8am and had hot water by 2pm same day.

Remember Shawn came in July 2023 and said the leak was the sheer decent and chalking was the issue…read more He replaced all that and out didn't done the problem. I called Shawn and he said he was busy for two weeks and would call me. He forward my pictures to as I did. In left several messages with your office. Evan, the name being the same, how would I know. Bottom line the work was sub/par because it still has several leaks, even though I paid for a new fountain and work on July 23. Is this not under warranty? It's not July 2024, a year later. Bottom line you didn't respond to several requests I made and don't back your work. People need to know my experience.

This company is a joke they don't return calls. They took my money $550.00 and didn't do anything…read more The owner Rick tells you he will take care of it him self. And never calls you. I have been calling them since December & left over a dozen messages. Horrible company. I have given them every opportunity. Don't call them or use this company. Call someone else to look at your pool problems. If I could leave no stars I would.

Our technician today was David. We couldn't have ask for a better person to come out and take care…read moreof our leaky faucet and sink. He did a wonderful job, very polite and was very clean and did not leave any kind of mess I highly recommend OSP plumbing. Thank you for the great service.

I am very disappointed with my experience with OSP Plumbing & Rooter…read more OSP was originally sent to our home through our home warranty company to repair a hot-water line serving our third-floor bathroom. After the repair, we later discovered that the third-floor bathroom had little to no hot-water pressure. We contacted OSP multiple times and asked them to return to our home to inspect the work they had performed. This is the part of my experience that was most frustrating: we gave OSP the opportunity to come back and look at their own work before anyone else touched it, and they declined to do so. After other attempts to resolve the problem were unsuccessful, we eventually had to pay someone ourselves to access the plumbing through our kitchen ceiling. After corrective work was performed on the piping, our hot-water pressure and service to the third-floor bathroom were restored. We also had to repair, texture and repaint the ceiling again. I made numerous attempts to resolve this directly with OSP. I sent a detailed certified letter, photographs, receipts and a written statement from the person who performed the corrective work. I also responded when OSP requested additional documentation. Ultimately, I filed a complaint with the Nevada State Contractors Board. The Board closed the complaint because corrective work had already been performed by the time of its investigation, and therefore the investigator stated that they could not determine whether there had been a workmanship violation. The Board advised us that we retain the right to pursue reimbursement through Small Claims Court. I understand that problems can occur with any repair. What matters to me is how a company responds when a customer reports a problem. I wish OSP had simply returned to inspect its work when we first asked. Had they done so, this entire situation might have been avoided. Based on my personal experience, I would not use OSP Plumbing & Rooter again.

I should have read this review before having them check…read more For a simple check that took only 5 minutes, they charged for 4 hours. I will never use this company again.

Very untrustworthy and incompetent. They try to overcharge on everything, they don't do the job…read moreright the first time, then try to charge more to come back out. Rude technicians, very disrespectful.

Horrible people here. No sense of others around them. They should learn how to maintain a clean…read morespace and with their vehicles too.

On April 11, 2024, Rakeman Plumbing sent Mich, their technician, to my home to check my Navien…read moretankless water heater. For some reason, I was not generating hot water. Despite being told by Rapin Plumbing that this technician had 25 years of experience. The following happened. The first clue that the technician did not know what he was doing was that he had to call tech support immediately. No experience with this unit. That is not a good sign. Next up. The technician tells me he has to check a valve. He asked me where the bathroom is. I point the direction. The technician spends time here and can't figure it out and then decides after talking with Navien. that my water heater needs all of these new parts. Remind you the unit is new. The technician doesn't tell me that he has disassembled my shower. Parts are all over the place. The second clue that he didn't understand waterflow was that he was having to read through a manual about my brand-new installed shower hardware. At no point was it disclosed to me that he would disassemble my shower. He took it apart and left the parts on a countertop. I did not authorize this scope of work. The scope of work was to look at my tankless water heater and diagnose or repair it as needed. I did not authorize to disassemble my shower. The technician tells me he must replace all these parts in my tankless water heater. The technician leaves and tells me that he has to order the parts and will return to repair the water heater. I was not aware that he had, again, disassembled my shower. A few days ago, I contacted Rickman Plumbing. I discovered that my shower was disassembled. I asked them to return and reassemble my shower. I spoke to Molika, and she told me there is no documentation that he had done such a thing. The keeping to remember right here is that nothing was documented. She tells me she will reach out to her supervisor or manager and get back to me. They did not get back to me until I called again yesterday, 17 April. Her supervisor called me this morning and told me that she talked with the technician and that he admitted that he had disassembled it, but he intended to return it. So here's the critical point. They tell me it is not documented and, therefore, it didn't happen. They speak with the technician, who then discloses that, yes, he did disassemble it. So the manager told me that to return and repair what he disassembled, they would have to charge me a trip charge. The bottom line is that Rakeman Plumbing came in, broke my shower, and now wants to charge me to repair it. Key takeaways. They break my shower, disassembling it, and I want to charge me for reassembling it. They did not obtain my consent. I did not authorize the scope of work. The technician abandoned the property, leaving it broken/disassembled. Just now, Rhonda, the office manager, contacted me at 9:29 AM on April 18. See screenshot. Rhonda declares on the phone that she will send a technician to repair what they broke at no charge and then says that she's now changed her mind because of the Yelp review. ##### it gets better I left my house to run an errand, and I was not home. However, at my house, I had somebody working outside. I suppose Rhonda changed her mind and sent Mitch back out to my house. Somehow, they got through the guard gate. Her employee entered my home without without my knowledge. I believe this is a breaking and entering. At any rate, she had her employee install the items that they uninstalled without my knowledge. There was no phone call, no warning that somebody was coming over. She just had somebody come over and enter the property without consent. Rakeman plumbing is a bit bizarre. Rakeman Plumbing is unethical, and they victimize their customers with retaliation.

First time dealing with a water heater leak that seeped into parts of our walls and floors. Dry…read moretech was assigned to us by our home warranty and we are very thankful they chose a reliable company to complete the mitigation and reconstruction. Doug came to our home and assessed the damage in less than 48 hours and began the drying process. Because insurance was involved, it was the longest part of our process but Vanessa Rodriguez was so kind and helped with any questions I had because this is something I have never dealt with. I was able to call or email and she was always there to answer quickly. Will, he came every day to check on the drying process and also did the deconstruction. He was super polite and also very helpful with any questions I had. After insurance payment rolled through, scheduling for reconstruction happened quickly and was able to finish in 2 days! --although it wasn't the quickest process and frustrating to have multiple problems, I am happy to get our house back together and having nice people to help you is a plus, it literally makes you less aggravated and more patient when you have nice and understanding people on the other side of it. Thanks Dry Tech team.

My home warranty insurance contracts with Dry Tech for dry wall/water damage repairs. I purchased…read moremy home in August of 2021 and in December my water heater started leaking. I was impressed with how responsive and professional Dry Tech remained throughout the whole process. The work done to repair the dry wall to my garage and bathroom is EXCEPTIONAL! They were on top of all paperwork with the insurance company for payment and just overall attentive, thorough and patient throughout this experience. I am a first time home buyer so I was frustrated and concerned knowing I needed these type of repairs so soon. Dry Tech has EXCEEDED my expectations by far! And truly satisfied my needs as a consumer. Thank you Jimmy for the WORLD CLASS service and experience. The only delay was in my insurance company Progressive issuing payment. Dry Tech has been on it out the gate. Again, many thanks for a job WELL DONE! The duo that came out yesterday to finish the job are truly experts in their craft. You wouldn't know I ever had so many holes in the walls. #happycustomer

We used home advisor to find a company to repair a toilet flange. The first company came…read moreyesterday and my husband practically tossed that guy out. The husband wasn't sure about this next company. Well, a thousand stars to straight up plumbing and Austin. Sadly I probably wouldn't have selected this company based on their lack of yelp reviews. Boy am I glad home advisor sent them my way. The company is fairly new. Don't let this discourage you. I will call this company any time without hesitation. We had a text confirmation stating that a plumber would be here between 10 and 1. Austin arrived a little before 11 shortly after the text that he was on his way. This man came here to work. We showed him the toilet and he says I need to remove it so I can give you an estimate. Asked if this was a problem. No mention of a charge for this. In no time he had it up and gave us an estimate of $225.00. He ran for a part he needed did the job, cleaned up in under 2 hours and stuck to the estimate. Totally a professional and hard worker. He explained everything and answered all our questions. The icing on The cake WOW, we have a one year warranty on the work, parts and labor. Thank you Austin and straight up plumbing. Excellent job, don't change anything. Keep doing what you're doing.

This is the only plumbing company who would work within my budget and they were gracious and kind!…read more I had a water heater replaced and they worked with my crazy schedule plus the people they have work for them are a a class act! I have found my new 'go to' for all of my plumbing needs and would recommend to everyone I really love! They went the extra mile to help me and you have no idea how much I feel blessed by this company! Thank you, Straight Up Plumbing

Crooks!!! I was quoted $775. Then when they came to inspect they quoted me $18,500. They saw my…read moreproperty with all my cars and figured I'm a mark I ended having the job done with different company for $900 Stay away from these predators and crooks

Wonderful experience ! They came out of Christmas and stopped the leak in my kitchen sink. They…read morewent above and beyond to ensure everything was done correctly. Professional and timely !HIGHLY RECOMMEND!!