Aaaaarggg!!!!! Put yourself in the hands of the car dealership for repairs at your own peril!!! I…read moreknow this, but I had no choice cuz they're the only ones who can replace and program a lost key, and then they started adding stuff and parts they said I couldn't pass inspection w/o and before I knew it I was 900$ poorer, but I am know the proud owner of a 32$ light bulb.. god only knows how much they charged to screw it in??!! Toyota repair and services in Lancaster pa, may u all rot in hell.

I recently went to Lancaster Toyota to look at a Toyota Tundra, the attention by a sales man name…read moreRon and there financial person was overwhelming GREAT! They took there time and did every effort possible to get a great deal! I'm so happy I did not went anywhere else that day. The place the staff the experience the Buisness we did, is PERFECT! No lies no gimmick but HONEST AND GREAT SERVICE ALL IN ONE!! I recommend this place another great place to do Buisness in Lancaster, P.A..!! Thank you LANCASTER TOYOTA me and my family are very happy with our NEW TOYOTA TUNDRA......!!!

They have been taking great care of all my vehicles for many years. Trustworthy and dependable.read more

Jeff and Lynn are amazing. Qualified, reputable, and never gouge on price. They do whatever is…read morepossible to get your car in fast. Can't recommend them highly enough.

This is a great place to bring your vehicle in for anything. They are great! the guy's there are…read moreprofessional, kind, helpful, caring, friendly and trustworthy. I trust them with my car, and that is the most valuable thing these days, is trust. They will be my mechanics as long as I live here, in this area. Thank you! -Tara K. Lititz, PA

Woke up this morning to a low tire and saw a screw head sticking out of the tread. Called a place…read morein Lancaster and was told they could fit me in this morning. Drive there and was told I would need an appointment and they were booking for next week. Sigh. Called Mike's and they told me to come in. In about 40 minutes my car was back on the road and they gave me the screw as a keepsake! Lol! I truly think we found a real gem in this place! Kind staff, fair pricing, and quick work. We will be back!

Just recently bought a Tucson from Lancaster Hyndai. The team was awesome and very accommodating…read more The car has been fantastic. Looking forward to working with Lancaster Hyundai for future needs. Jami was awesome, just give the guy Salesman of the Year award!

My daughter and I met salesperson Travis James upon arriving. He was obviously courteous (it is…read moresales you know) but he was also amazingly informative, patient, accommodating of every request and suggested modification to provide my daughter with "exactly" what SHE wanted. He didn't try persuading her in any way and he was totally honest, even admitting a mistake on his part regarding the functionality of a specific item. This is extremely rare. It was like making a decision with a friend.....not a salesperson. Honestly, I'd buy another car from Travis in a heartbeat simply because he is the kind of connection that WILL ensure we are taken care of even long after the sale. If you're even remotely interested in Hyundai vehicles, go see Travis and tell him I wrote about him. Best car buying experience ever....and I've bought many.

I got my car from John's great cars on Friday last week and I'm in loveeeee it's a 2016 Nissan…read moreSentra! She's a beauty!

A month in, and we are very happy with the Honda that we purchased. Hunter and Mary were very nice…read moreto work with. We were not pressured at all. Harry explained all finance and warranty options well. We actually held off a bit on a considered purchase and then returned in a few weeks, looking at more inventory and purchasing, having felt they had been upfront and honest in their approach to sell.

Needed to get my wheels fixed immediately. They were able to get me squared away as a walk in and…read morewere very helpful!

This place just came up as recommended wen I was searching for a repair facility. Fortunately for…read moreme, unfortunately for my kid, I knew all about these wanna-be mechanics from a few years back. Long story short - their head mechanic didn't know how to check oil properly on her Nissan crossover? (name escapes me) Three times in the shop and they tell her the oil is over full. I go in, act dumb and ask if they could show me how to check the oil since I got blamed for it anyway "your dad is over filling it" Stooge pulls dip stick and proclaims "see overfill again by twice" Me - "flip that dip stick over" Dude had no words because the other side had NOTHING on it because they drained 5 quarts the day before because "it was overfilled" I promptly asked the gentleman "if you toss a stick in a bucket of oil, is it possible to only get oil on one side of said stick?" Note: these cars/engines have an oil drain back hole directly above the dip stick which covers it with oil several inches up the stick, on one side. Even a moron knows to wipe the stick and reinstall to check and look at both sides. A not-so-certified village idiot should know these cars are best checked after they have sat awhile, regardless this poor village idiot was happy to run out 5 minutes after we arrived and check it without ever having a towel in mind. Way to go imbecile. Needless to say, it never left the place and the motor was hammering because they told her to run it and I want putting oil in it again for them to blame me for overfilling. A few days later we stopped in and find in an attempt to get the warranty co to pay for a motor, they blew it up. The one lucky actually told us what they were doing. Obviously totally oblivious to the fact he was saying they were trying to commit insurance fraud. Good luck if you go here or if, like my kid, AutoMax sends you here because their shop is backed up. These geniuses will fix your vehicle right up like Dewey, Cheatum & Howe, attorneys at law would fix you up on legal issues. Well, that statement isn't fair. The 3 stooges deserve more credit than that when it comes to being lawyers.

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

Sold my car at Z Motors. They came highly recommended to me and did not disappoint. They were…read moreknowledgeable, friendly, well prepared and efficient. I feel they that they were very truthful, above board, researched and clear about how they priced the car. Very good experience, I recommend them for selling a car, and I would use them if I were buying a used car.

I was looking to upgrade my 2012 car and used car fax.com to search. I found a very good match to…read moremy criteria at Z Motor Company. From the initial inquiry to the drive off the lot, these folks were top notch. No high pressure sales, very accommodating and friendly. It's like buying a car from a loved one. They are like a family there! If you are looking for a car, this is the place to go. We made the drive from Chester County and never looked back. I'm sure we will be back as our needs increase. This is THE place for us going forward. If I could rate them a 10, I would!