Absolutely top notch service and high quality work! The price quote was detailed and fair. When…read morewe needed more immediate scheduling, they juggled and made it happen for us so we could list our home quickly. The craftsmanship was second to none and the technicians were courteous and knowledgeable. Our tile looks WAY more amazing than we even imagined it could look! What more could you ask for?

Wow is all I can say. We have travertine floors, and haven't maintained them like they should…read morebe..especially in a high traffic area. Dave's team was friendly and knowledgeable. They did a great job preparing the surrounding floors to protect them, and worked fast. My dingy travertine and grout looks new again, and it's almost 10 years old. Picture below is of my LIGHT grout I haven't seen in years. Thank you!!

I was very pleased to work with Robinson Floors. I had a terrible foundation water loss claim that…read morewas not covered by my homeowner's policy; so repair costs were very important to me. Brad and other staff kept that issue clearly on their minds and produced a very good product for my home flooring for the whole first floor. I appreciated their help very much. Thank you. /Fred

I cannot say enough good things about Robinsons Floors. I had 5 rooms where I wanted to replace 18…read moreyear old builder carpet with LVP. I did my research, visited flooring companies and even got a quote from one, however I was very uncomfortable with the lack of customer service so decided to keep looking. I'm so glad I listened to my inner voice! My initial call went to voicemail and I was pleasantly surprised when William called me back a short time later. We talked about what I was looking for and he took the time to ask questions, answer questions - I never felt rushed. I decided to visit the store the following Saturday. Another surprise - at the other stores, the salesperson didn't really explain the flooring - just told me to pick out what I wanted. William took the time (even though I thought I knew what I wanted) to review the different types of flooring and pros/cons of each. Again, I never felt rushed. I was there at least an hour and was NEVER pressured to 'select one and let's get the measure scheduled'. I told him I was looking around and he was fine with that - reach out if I had any questions. I am one of those 'multiple visit, hard time making up my mind' clients but he was fine with that. I eventually selected the same flooring as with the first store and scheduled the measure. Since I had vacillated between 3 different colors, he brought all of them to the measure so I could look at them in my house against my furniture. I made a final selection and the next day, had the quote. Wow. $2000 less than the other store, which had seriously over measured some rooms! I paid the deposit and scheduled the work. The workers arrived on Monday at 9:30, introduced themselves and went over the rooms and process with me. I work from home so, while busy, I'm still able to keep tabs on what is going on. I had carpet installed 3 times over the past year and the difference between those contractors and rhem was like night and day. They were communicative, professional and displayed a true caring of the work they did. I felt like they took as much care as they would have if doing it in their own house. They moved my furniture - even heavy pieces, hung plastic sheets to reduce the amount of dust and cleaned up every day before they left. They made sure everything was right before moving on 'to the next step'. I always knew what they were doing and what was coming next. I had calls scheduled and they worked their tasks around them to reduce the background noise. They finished on Thursday afternoon and even vacuumed the stairs and upstairs open area just to catch any dust that may have settled there. I knew they would clean the areas they worked in but they went the extra mile. The next day, William came by to do a walkthrough with me, making sure I was fully satisfied. About two weeks later he called just to check in, be sure everything was still good. I LOVE LOVE LOVE my new floors. I had saved a long time for them (yes, they offer financing but I wanted to pay cash) and when you save 10k and then use it for something, you really want that something to be perfect. Especially when it's something you see every day. Working with Robinsons Floors was, well, we'd have to come up with a whole new word to describe how great an experience it was. No sales pressure, happy to inform, great product, workers who clearly take pride in their work - what more can we ask?? I will be having additional LVP installed and would not call anybody else. I can HIGHLY recommend them to my best and closest friends. They wouldn't be disappointed.

The service and quality is unmatched at JCF. We had a small leak in the bathroom that went…read moreunnoticed for a week. We realized and needed it taken care of asap. I gave JCF a call and after a fair price and a quick turnaround we had brand new beautiful floors almost as soon as the leak was stopped. I would highly recommend to JCF to anyone who cares about quality and great service. I will be a lifelong customer for JCF, I recommend everyone check them out.

Run, don't walk, away from this company…read more About a year ago, we had a bathroom leak that affected a patch of our wood floors in the master bedroom. Johnson Custom Floors assured me that I didn't need to get brand new wood floors for the entire downstairs, we could patch the bedroom, and sand the rest of the bedroom down and stain it. I had some wear on the rest of the downstairs floors, so they said they could do a polyurethane top coat finish on the floors to make them look brand new. We had a few high traffic areas in the kitchen where the stain was coming up-- so, per their idea, they added some stain to the topcoat to blend in. We were told we would need to be out of the house for 5+ days, but they finished very quickly, and we were back in either 3 or 4 days (can't remember). Within 4 days, the top coat started bubbling and flaking off in huge chunks! My floors looked significantly worse than they did before. I immediately contacted the company, who said it "must be because of the added stain" (which was their idea), and they said they'd come out and re-do the top coat. If you've ever had any experience with re-doing floors-- you have to completely move out of your house. So, having to move my entire family out for another several days to a week (at our expense!) was LESS than desirable. Also... my floors were in decent shape before they came, and now they looked 20+ years old. I wanted the job done right the first time. Our baseboards also had a lot of stain/polyurethane on them that I had to hand scrape off myself. The bathroom ended up re-flooding, and this time caused significantly more damage to the floors (we ended up replacing the entire downstairs). We started interviewing other flooring companies, and instantly everyone was pointing out how bad of a patch job Johnson Custom Floors did in the bedroom. They didn't putty over any of the nail holes, so you could see exactly where the patch was. All in all-- very, very sloppy work. They were one of the cheapest companies that I had come out, but at the end of the day, the job wasn't done right, and I had 0 confidence in them to fix their sloppy work and perform a much larger scale job.

This is the second time I have use Waggoner Carpets. Both times, Don has assisted and advised me…read morewith my carpeting purchases. He has been here forever and I hope he always is. The company is excellent in everything they do and the quality is second to none. Man, am I lucky!

My go to for all my flooring needs. Widened door in bathroom so had to replace flooring. They…read moreinstalled a heated floor and also new flooring in guest bath. Asked about carpet in living room and they had a remnant that was perfect size and color--such a good price I basically pid just for the install! Lastly, found water damage to wood floor in living room. They replaced the flooring with boards I had and even though more than 15 years old, I can't tell the new from the old. Install is seamless! Don't let anyone else do your floors--they are family owned and treat each customer with respect. They offer a full range to meet any budget and have creative ideas! Thanks Ray and Don! I'm loving my floors!

Very reliable, trustworthy, and the price was very fair. I love my new bathrooms. I would…read morerecommend Floor & Wall Design to everyone.

We used Floor &Wall Design 3 years ago for our kitchen remodel. They did such a terrific job that…read morethey were our first call to remodel our bathroom. The entire bathroom was gutted and we now have a gorgeous functional bathroom. They were very detail oriented and made sure we were happy. The cost was less than we expected as well. They're a family owned business and I recommend them every chance I get!

I went to DFW Flooring and met Mike Spitzbeg. He is a nice man who has lots of personality. Mike…read morelistened when I told him what I wanted and he showed me many options. He answered all of my questions. Picking the flooring was painless... I went with tile, new carpeting and new baseboards. The next step was Mike coming to my house and taking measurements and walking through the current flooring. This was a quick process, and he wrote the cost sheet up. In my opinion, the pricing was fair and I paid the required half up front. The job was quoted at 3 days but took more like 11 days. The crew was ran by Terrance Brooks. One thing I will say is important is who is in your home. You will be spending a lot of time with the contractors. Terrance and his crew were punctual and communicated with me well the time they were here. I had a great experience with DFW Flooring and Mike Spitzbeg! They really took the time to listen to my needs and provided a personalized, thoughtful approach. Even though the project took longer than originally estimated, Terrance Brooks and his crew did a great job!! The floors look Amazing and I am happy with my purchase and the experience I had with DFW Flooring.

In addition to being an expert in the flooring industry, Ryan Walker clearly has a servants heart…read more Ryan went above and beyond in assisting me with my commercial project. EXCELLENT service and pricing. Don't go anywhere else!

Do not use this company for your flooring needs. He installed LVP in our entire home without doing…read moreproper testing or following the manufacturers guidelines resulting in the flooring buckling and WOULD NOT stand behind his work or product. Have spend a year trying to get him to resolve issue with no resolution by him, we even hired flooring inspector with 71 photos of flooring buckling...We are out a lot of money and have entire house of flooring that will need to be redone! WE DO NOT RECOMMEND THIS BUSINESS!

I've always acted as my own general contractor…read more I'm a quality over quantity mynded & focused person observing the John Ruskin rule of "economics": It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money - that's all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot - it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better. John Ruskin Home Castle Concepts offers choices from budget to quality & any "up-sells" is only professional "learned from hard experience" cautioning towards considering a longer lasting higher quality product with better life-time performance. I've HAPPILY contracted with HomeCastle Concepts for 2 complete Condo Remodels in the PrestonHollow area of Dallas. Mr. Kelly Not only assisted us with expert proposals but subsequently helped my daughter out as a referral. Being on the 2nd. floor we opted for a more substantial & expensive "Tempur-pedic" carpet pad Out of consideration for the downstairs neighbor (After years of living there she remarked that she never heard us walking around upstairs). On the second condo I went "budget" & opted for a single linoleum floor in the kitchen which I would no longer recommend to anyone going forward. Ceramic tile it or just leave the concrete Bare-naked & alone....Don't try to save money in the kitchen....A far busier room, as far as usage, than one would realize. They also graciously installed a hardwood floor in our dining room with some leftover wood-flooring that we had after we did the hallway ourselves. All-in-all??, If you bring yourself along with an educated perspective & don't try to low-buck or lowball your project? I think you'll be deeply rewarded and happy with the results that Home Castle Concepts brings. As far as the one star reviews?. Independent contractors secured by companies are not a reflection of that company but only of the independent contractors ability. Blame the right people, people. As for shower pans? Perhaps homeowner should act as their own green tag code-inspectors in the process & become educated as to the proper methods of installing shower pans & bathroom tile parameters. Starr tile on YouTube is a great place to start. https://www.youtube.com/user/StarrTile Homeowners have to act as general contractors simply put and take the responsibility necessary for oversight management & ultimate results.

I have used Ray and his team of most amazing flooring people to renovate 2 bathrooms, tile my…read morekitchen and den and refinish my 100 year old wood floors. They were so professional, considerate, and just plain wonderful! I have recommended them to multiple friends. Love them and the work they do so much that I hired them to renovate my guest house! Fantastic! Oh also, their bid was on par. You won't regret hiring them! Believe me, I only review the best or the worst online. Nothing middle of the road :-).

Very professional and did a wonderful job installing solid oak flooring on our stairway and…read moreupstairs landing and office. I think most of their work is for commercial facilities which transfers to professional communication and attention to detail not evident in other residential contractors. Also, not a franchise but family owned and operated by people who take pride in their work. Good people who do great work at a fair price.