Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

We were 8 days away from closing our home but we switched lender last minute to saved us an…read moreenormous amount of $$$ on CC and got offered a lowest interest rate than what the old lender offered. JAMIE and her Team VIOLA did the PHENOMENAL job wrapping us quick and we were still able to CLOSE on TIME! We knew that switching lender the last minute was at high risk and we were at edge of giving up but JAMIE BOOTH didn't give up on us. 8DAYS of taking over and switched docs really blew us away. She's very impressive and knows the ins and outs. PS: There was a hiccups when signing online, and Jamie was directed to contact us. But for some reason she didn't get the forward notification and was very apologetic. But don't get disappointed knowing we are in the crazy Hot Market and they're always very busy. JAMIE BOOTH and her TEAM were our SAVIOR and We were very grateful. She is the true hero of helping Military family get the best Mortgage rates all the way to Closing Cost!

Highly recommend using Veterans United! This was the easiest mortgage process we have been through…read moreand we will definitely be using them in the future. Paul was awesome to work with and made the whole thing go smoothly!

Chuck Klumb at Legends Bank was absolutely amazing at being both responsive and thorough when my…read morehusband and I applied for our first mortgage. He took the time to go through all the necessary steps and was available - both by email and telephone - to answer any and all questions. Mr. Klumb took the time to compare different rates and get our closing costs down. I would highly recommend Legends Bank to anyone in Nashville or Clarksville looking to secure a mortgage.

The best referrals come from friends, and that's how I found Forrest at Community Mortgage…read moreAdvisors. He had already worked miracles for several of my neighborhood friends and I needed one as well. He not only help me work out my financial situation so that I qualified for a loan in time for the house I wanted to buy, but he connected me with my realtor Jacob Jones. The two of them made exactly what I wanted to happen, happen. I went from feeling like I was stuck in my situation to having the ideal situation work out with ideal timing. I'm so grateful for their help!

After speaking with your adviser. I was suddenly given an excuse They had to go but will call…read moreback. That never happened. Very disappointed in the service! Gave it a 1 because I had too to let you know how disappointed I was.

Dishonest untrustworthy business, tried everything they could to take as much money from me as that…read morecould. Changed numbers I was quoted, tried to put me at an adjustable rate. Charged me an outrageous amount for fees. Go anywhere else for better service.

From the owner: The Castle Rock Mortgage, LLC Team is your premier mortgage team located in Clarksville, Tennessee…read more We pride ourselves on offering some of the lowest rates nationwide and make the loan process simple, straightforward and fast for borrowers seeking a mortgage in the Tennessee area. Whether you are first time home buyer, purchasing your dream home, refinancing an outstanding loan, or consolidating debt, the highly experienced team at Castle Rock Mortgage, LLC can help you take that first step toward a financial solution.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

Andrew Soss is the man! He was extremely gracious with his time and answered all of my silly…read morequestions. He was also VERY knowledgeable on the pros and cons of all of the loan programs and most of all... he wasn't pushy! I really appreciate him taking the time to get to know my situation and provide a solution in a very laid back manner. I would recommend him to anyone!

AMAZING!!!! I just cannot say enough about this amazing team. They are so incredibly on top of it…read more We just closed on our house this afternoon and I am incredibly grateful to Andrew and his team for making it possible. From day one Andrew was super knowledgeable and was able to provide solutions other lenders weren't. Their internal system for processing is fantastic and allows you to see every step of the process and makes everything very clear and easy to understand. Other lenders we were working with didnt even compare and when it came down to it Andrew and his team were able to save us an entire point compared to what anyone else could offer. Thank you, thank you, thank you Soss team!!!!

Keith Collins and his team were by far the best experience I've had working with a lender during…read morethe home buying process. I've worked with multiple lenders when purchasing homes, and their communication, responsiveness, and friendliness really stood out. They made the process easy and stress-free from start to finish. I would highly recommend Keith and his team and will definitely use them again in the future!

We weren't sure if our move to Franklin, TN was going to work. Between rising interest rates, the…read moretough market, and being self-employed, it felt daunting. Keith Collins and his team completely changed that for us. Keith took the time to really understand our situation, walked us through realistic options, and worked incredibly hard behind the scenes to make something happen that we truly didn't expect was possible. Communication was clear and honest, which made a stressful situation so much easier. We're grateful and will absolutely work with Keith Collins Mortgage again in the future. Highly recommend to anyone who thinks their situation might be "too complicated."

Thanks Chris for all your help getting our financing done !…read more We are so happy with all the customer service and genuine support you provided us ! Your a great guy and will recommend you to any of our friends ! Thank you .

I've worked with Chris MANY times! He's incredibly knowledgeable and breaks things down so…read moreeverything is clear. Really appreciate all of the times he has helped me, friends, and clients! 10/10. If you are in Tennessee or Kentucky, Chris and the Valor Mortgage Team are amazing to have in your corner!!