It's been nearly a year since our visit and Spark has not followed through -- at least not from…read morewhat I have seen. Others I have met have had similar complaints about Dr. Hannah and from what I know of our local resources, there hasn't been anyone reaching out for staff training as I was told was happening. If they are training their staff, they either need to try harder or raise their standards. She still owes my son an apology. BTW, his teeth look amazing and he's been a rockstar over at Smiles 4 Keeps. Don't waste your time here, especially if you want your child treated like an actual person.

I've been wanting my teeth fixed for roughly 10 years now and decided to go with Spark for my ortho…read moretreatment. I went with Invisalign and every part of the process is explained quickly and in a way where someone like myself who doesn't know how it works can understand what is happening. The payment plans are the best in the Lehigh Valley hands down. Very flexible and fair and their prices reflect the quality of work that comes out of the facility. The staff working there are all super friendly and very knowledgable and I always get in and out of my appointments in a timely manner. I am very happy with my treatment so far and I hope others will consider Spark Orthodontics for their braces or Invisalign!

Best pediatric dentist we've used, caters to the disabled…read morepopulation. Look no further.

I went to this office based on a recommendation from another special needs mom. My son has special…read moreneeds & I was told Dr Wyke was one of the best. We had the WORST experience here. They were not understanding at all & rather than use sedation or anything to help calm my son, had 4 people holding him down while he was SCARED to death. I almost didn't make it home because my son was so distraught by the experience that he kept trying to hit me from the back seat. He was traumatized for a long time after this, me too. Never again.

Very good dentists and hygienists who are great with kids. Average front desk personnel. Terribly…read morestressful music from a noisy, out of tune radio station in the waiting room. How about RELAXING music? I've waited over an hour and rarely don't have to wait wait wait. Apparently often overbook. Disrespectful to my time.

HIGHLY recommend! I called on a Monday morning for a fall that occurred Sunday evening. My 2.5…read moreyear old busted his lip and had a very wiggly front tooth. We are not patients (we see a family dentist), so I was worried about getting in. They were able to see us within hours, SAME DAY! My husband took our son and he couldn't rave about Dr. Matt and the staff enough. Our son sees quite a few specialists, so he has 'doctor fear'. However, he didn't cry and fight during the whole appointment. We will be switching both our children to here for routine dental care from here out. What a pleasurable experience!

Horrible experience they don't fix their email sends didn't send an email for my appointment and…read morehad me wait 30 minutes

Today was my first time taking my son there he was referred by his general dentist for a chipped…read moretooth and let me tell you the dentist wasn't very nice or helpful she treated my son's chipped tooth like it was nothing saying he didn't need to be referred there that his regular dentist cold fix it and would not give me clearance to get it done by his dentist disgusted how we were treated I had to spend money to go there for nothing and gave me an appointment for like 4 months later forget it never ever going there she was nasty Arrogant

They seem to have problems and or confusion in the billing department. They canceled our dental…read moreinsurance. Surprisingly, this is the insurance that they recommended! Then when we asked if we could have a payment plan. They said no, they wanted to be paid in full. The day I went down to personally pay the debt. I found out that most of the bill had already been paid by the insurance company 5 months ago. So I paid off the bill, and told them I won't be back.

My husband and I have been using Bethlehem Smiles for over 10 years and can truthfully say that the…read moredentists and staff are "excellent". They are caring and efficient. Besides normal dental care I recently needed 2 implants. The whole process took quite a while but the finished product is fantastic. Thankyou Dr. Owens, Carla and staff for your skill and effort to make my smile beautiful again.

My daughter is very very anxious at Doctor/dentist offices so thankful we had this option…read more insurance denied claim but was affordable. She had ver bad cavity and Dr. Durra was great. Staff and nurses were excellent. They need more chairs in waiting room but overall we had a good experience.

I would definitely recommend they provided great care for my son who needed quite a bit of dental…read morework done under anesthesia The dentist the anesthesiologist nurses, everyone involved were amazing. Even the receptionists were very nice and colored with my son while we were waiting. They were patient and kind and caring. The place was also very clean. Wish we lived closer so I can take him there all the time.

Well organized practice. Everyone knows their role, and everyone I interacted with was super…read morefriendly. I have a pinched nerve in my back which prevents me from laying flat without pain. They worked with me to get me comfortable on the chair, even rolling up a towel for under my leg. I had been to Dr. Kingston a long time ago, he remembered me. The whole procedure was painless, no anxiety. I would very highly recommend Dr. Kingston and his employees!

Dr. Kingston and his entire staff could not have been kinder or more professional. I walked in to…read moremake an appointment to have a small lesion removed from my tongue. I was very scared and had waited months to ask for help. Instead of just giving me an appointment, they went the extra mile and took me right in and within an hour he fixed my problem. I was walking out the door before I had a chance to 'chicken out'! No pain and immediate recovery. I would go to Dr. Kingston again and highly recommend him!! Debra Shankar

Absolutely the worst Dental experience i have ever experienced. The staff talks to you with no…read morerespect. they schedule people at the same time which results in you sitting in there for an hour waiting. overall the encounter ive had at this dentist office is unforgettable for all the wronf reasons. DO NOT BRING YOUR KIDS HEREEE!!

This is by far the worst dental facility .... No issues with the dentist and ONE admin ... but the…read morerest of the admin staff is useless. Completely pathetic. You always have to wait for your appointment. They tell you to come in numerous times to get the paperwork right. When submitting to the insurance its problem after problem; they never follow up, they don't provide all documents needed, time elapses and you have to start over, not to mention when you call they place you on hold for 15-45 minutes. Unless you enjoy holding their hand, listening to the gossip, being disrespected .... HIGHLY NOT RECOMMENDED. They need to clean shop to be successful. DO NOT WASTE YOUR TIME!

I am writing this review on behalf of my best friend regarding what we believe has been an…read moreunacceptable and deeply concerning experience with this dental practice. He has now been waiting approximately seven months for his dentures. During this time, he has repeatedly contacted the office seeking answers and resolution, only to receive delays, conflicting information, and what feels like a constant runaround. He is now being told that yet another appointment needs to be scheduled for September. Seven months without a resolution is unacceptable. What makes this situation even more serious is the effect it has had on his daily life. According to him, he has lost approximately 30 pounds while going without his teeth, and the prolonged situation is affecting his ability to eat properly and his overall well-being. This is no longer simply an inconvenience. It is a matter that deserves immediate attention. Communication with this office has also been extremely frustrating. We have repeatedly encountered situations where staff members appear to have different information regarding his case, making it incredibly difficult to determine what is actually happening or when his dentures will finally be completed. We have maintained receipts, phone numbers, dates, records, and recordings of communications related to this situation. We are asking the practice to review his case immediately, provide a clear explanation for the seven-month delay, and establish a firm and reasonable timeline for completing his dentures. If this matter is not appropriately addressed, we are prepared to pursue the available formal complaint channels, including contacting the appropriate dental regulatory authorities, his insurance provider, and other relevant organizations. We are also prepared to share our documented experience with consumer advocates and media outlets if necessary. This review is not being written lightly. After seven months, patience has been exhausted. A patient should not have to repeatedly chase a healthcare provider for answers while continuing to suffer the consequences of unresolved dental care. I strongly urge anyone considering this practice to carefully research their options and ask detailed questions about treatment timelines, communication, and follow-up before becoming a patient. Most importantly, we are asking this practice to stop the delays, review the documented history of this case, and resolve this matter immediately.

Appointments take forever. Your scheduled for 12:00 you come 15 mins early fill out paper work and…read moreare successfully checked in at. 12 just to wait 30-45 mins. People have things to do people schedule appointments for a specific time for a reason. There's no reason a tightening for braces should take more then an hour just waiting. And the staff are rude about it like it's your fault you don't want to wait 45 mins to be seen for an appointment that was scheduled for a specific time.

I had an appointment scheduled today. I called several times to confirm the appointment with no…read moreresponse. When I arrived there was a sign on the door saying they were closed due to changes. Nobody called me to let me know. I wasted vacation time for this visit. I will not be returning to Bethlehem Family Dental!

Incompetent practice at best. Deceitful malpractice at worst…read more My wife had three filings, all of which, months later have chipped, cracked and one now requires a Root Canal. We went to another dentist who was amazed at the poor procedure and didn't even know what material was used. The X-Rays show the cheap amalgam fillings but the look of it shows Resin. It seems they used a cheap filler, drilled too far, then topped it with Resin to cover the fact they used ancient, cheap practices. I'm furious. They deserve to be fined or investigated. I now have almost $3000 in dental costs for 3 teeth due to their malpractice. I wish I had someone to call but upon investigation, I can't find a regulatory committee to report them too. The only way we can end their practices is to end their practice. Don't go.