Stopped by to check a truck out and Darrell was quick to help us out with it. He answered all of our questions and knew everything about the truck. Darrell and the rest of the team made it happen. Deal went fast and smooth. Matched my trade in with other dealers with no problem. Went home with a beautiful 2500 AT4. 5 stars for Darell and the rest of the GMC team! read more

Lehmer's Concord GMC - Car Dealers Near Me - Concord, California

4 purchase from Lehmer's Since 2018. My go to Dream Team is Chico Dixion. He gets me what I need and works on the deal with Sales manager Ivonne to work it out so it makes sense. My new 2024 Buick Enclave is so comfy and they made it super easy with the help of Chris in finance. A big shout out to Lehmer's excellent Service department. Another big reason they have all my business. They care about your time and work very hard at making repairs or recalls to your convenience. We are very Happy Customers read more

The only reason I'm even giving it a 3 is because of the sales rep. This has nothing to do with him as he was amazing and deserves 5 stars. Chico was very helpful from the beginning when I called went to touch the car to make sure it was on the lot and even came in on his day off which was a Sunday to make the deal happen. He was on top of everything without hesitation. On the other hand we just bought a 2024 Yukon XL Denali 3 weeks ago and was told that everything was inspected with no issues found. I noticed the puddle lamps under the driver and passenger seats were just hanging, I was told that it's just missing zip ties which I can just put on since service was closed so they couldn't get any (no big deal). It was not hot in concord so we did not think to use ac. But we live in the valley over an hour away where it does get hot. So next day was pretty warm so we turned it on and was blowing hot air. When I called and spoke to a manager I was asked if I bought extended warranty (which I did but shouldn't have mattered as this is something that should have been inspected before selling). Was told to take it in, mind you I work 6am-6pm so my wife had to drive with our 3 small kids including a 5month old to deal with this. Issue was found to be that the ac condenser had a small hole in it and somehow slipped through the cracks of inspection. They did not have the part so she had to go back again the next day with the kids to pick it up. 3 weeks later I am getting a call saying I need to take the car back in because somehow it again slipped through the cracks and did not get the smog test done. I also noticed the frame has a good amount of rust and I was told it's common especially knowing where the car was bought from (mind you it's a 2024 so should not have any). This is not only a waist of time and miles having to drive back and forth but ridiculous when you are spending over 80K, seems like the vehicle was not inspected and hoping nothing else is messed up or missed that will pop up in the future. read more

Moe and Ivan were fantastic to deal with and most professional knowledgeable and willing to work with me in getting my new Hummer EV truck. I will continue to do business with Lehmers GMC. Highly recommend you go talk to these gentlemen! read more

From the minute I walked into the dealership Ivan took care of me. He had quality customer service for me every step of the way buying my new truck. He was professional, knowledgeable and most importantly not pushy. He made the sure truck was perfect when we picked it up and took care of every detail we wanted. He definitely made buying our truck at the dealership worth it. Thanks Ivan! read more

Last week I had a great experience at Lehmer's Dealership. I've been looking for a car for the past 2 1/2 months now and finally found exactly what I was looking for. I worked with Daniel and he was amazing: knowledgable, professional but personable, easy to talk things through with, and just a pleasure to be around altogether. I wasn't planning on purchasing that day, but Daniel made everything very seamless and made me feel comfortable to move forward. His manager was also amazing. Quality customer service altogether. I would highly recommend taking a look at their inventory and purchasing through them. For me, the level of customer care is what makes a huge difference between dealerships and Lehmer's has that. read more

I should have left this update a while back, but here it is now. Another mechanic figured out the clunking sound when getting other work completed. he noticed that when the engine was reinstalled, Lehmers failed to put the bolts back in for the steering box, which is why it was making the sound. Per the mechanic it was very dangerous and we could have lost complete control of the vehicle at anytime. read more

The guys over here made the buying experience flawless! Just purchased the 2024 Hummer EV and it's hands-down the most incredible vehicle I've ever purchased. Mike Gonzalez rolled out the red carpet treatment answering all my questions and utilizing the full team to make sure all the bases were covered. shout out to Carl, Russ, Guido, Daryl, and Danny too! I'll be back next year for the wife's Denali! read more

Lehmer's Concord GMC - Car Dealers Near Me - Concord, California

Follow up to my previous reviews. After posting the reviews , a gentleman reaches out and asked you to contact the dealership so that way they can clear up any discrepancies. I reached out multiple times. Left multiple voicemails and the gentleman never returned your calls along with any other staff to fix any of the discrepancies. It's just all for show. They had my truck in the shop for over a month total between the three visits. Whoever did the diagnostics on my diesel truck needs to go back to school. Or more likely some tech that's not even a certified mechanic is working on your vehicle and they still want you to pay the full rate even though the work is not overseen by a professional. It was actually a simple fix the thermostat was just stuck open. read more

I just had a fantastic experience at Lehmer's with Ervin, Lea, Chris(financing) and Carl(manager). Specifically Ervin who was kind, attentive and NOT a high pressure sales representative. I myself have worked in sales and customer service and I am EXTREMELY particular when it comes to an outstanding experience. I would highly recommend this dream team of car enthusiasts to anyone in my group of friends and family. read more

Lehmer's Concord GMC - Should read, "Ervin Ramirez, the Five Star Sales Consultant" - Car Dealers Near Me - Concord, California

Very unpleasant experience at your dealership, and very shocked how my father who is a disabled veteran was treated as I was looking at a vehicle. When I asked for a manager, the salesperson had a very passive-aggressive attitude which the manager had to ask him to leave. Is this really how the staff treats potential customers? I was amazed, and more pertinently, how the manager dismissed it without trying to assist at all. My Tesla recorded the incident, so seriously considering sharing this experience to ensure this doesn't happen to others in the future. Went to Dublin GMC and had a vastly different experience - so this is definitely an issue at this dealership. read more

My wife and I bought a new vehicle from the team at Lehmer's. Chico, Ivan, and Evan were all great to work with. I would highly recommend anyone looking for a new vehicle to check out the vehicles at Lehmer's. Chico was fantastic to work with! read more

Quality dealership from the vehicles to the sales team. After visiting many different dealerships, not only did Lehmer's surpass all others in terms of inventory and cleanliness but even more importantly in terms of professionalism and class. Juan helped me purchase my new truck and was not only very helpful but his customer service was top notch. 5 stars for a quality dealership! read more

First of all I have to mention the sales person, Chico Dixon! He was the best from start to finish. He was so sincere, honest and knowledgeable. I can honestly say I met a true friend. The time that I spent with him was like being with family. He showed me vehicles and guided me throughout the buying process. I am a repeat customer to Lehmer's but have to say this was the most pleasant, personable experience buying a vehicle ever. When shopping for a vehicle make your way to Lehmer's and ask for Chico! You won't be sorry! read more

Lehmer's Concord GMC - Robert with Chico - Car Dealers Near Me - Concord, California

I had a great experience! Chico is a solid gentleman and helped me get my first EV car! If you need a car come to Lehmer's Concord Buick and Chico will take care of you. Also want thank Ivan for helping me get a great deal. My experience was great and I can't complain. read more

My friend and I went in Lehmer's today to test drive a BMW X6. Darrell was our salesman and was awesome. Made us both feel very comfortable and was able to answer all our questions. Everyone that worked here was great. Thanks again! read more

Came in to support my husband buy his truck. Everyone I hear is SO kind, and CHICO is awesome! He walked us through the process smoothly, from start to finish! We not only met an incredible person to help us secure the best vehicle for us but also made a friend. Chico thank you so much for your help & guidance-- we are very grateful to have had an amazing experience read more

Hey Everyone, I had Darrell Joyner from Lehmer's Concord GMC help us with our new GMC Sierra AT4 Diesel purchase and he was amazing. Not only is he knowledgeable on all the features in the truck but helped us get all connected to the web features prior to leaving so we could have the max experience with our new vehicle. Hands off the most responsive, non- pressure salesman we could have asked for. We are grateful to have met him so we could make this purchase and now go out to enjoy. We 100% recommend him to anyone looking to buy a vehicle. read more

Lehmer's Concord GMC - Car Dealers Near Me - Concord, California

Chico Dixon was of huge help to my mom and I with purchasing our new 2024 GMC Terrain, and trading in our old vehicle. Right from the start he was friendly, conversant, and relaxed in the way he treated us. All the way through, he went above and beyond to give us a pleasant experience at Lehmer's. Definitely see him if you want good customer service, without the worry of him being a pushy salesman trying to corner you into a purchase. Chris, the finance manager, was also nice to work with. Overall, this Lehmer's is a decent place to get a vehicle at. read more

Update After all the crap we been through... Found out our Toyota we purchased from this dealer had a warranty that wasn't transferred to us cuz these guys don't know #*%t about Toyota's yet they still sell them... and when I called the dealer back to inquire they told me it wasn't possible to get it put in my name. Of course not because they can't go back in time and do their job to 100% capabilities .... NEVER BUY A TOYOTA FROM A GMC DEALER... BETTER YET, SKIP THIS DEALERSHIP. My experience and the complications that came with it were complete and total preventable and there has still not been any recourse other than offering to detail our vehicle again. hard pass on this place. read more

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Buyer be aware! I came in here today found a suv that I liked. I agreed to the full asking price and did not even try to bargain or negotiate even with all cash. Sat around for almost two hours. Start doing the paperwork and they wanted to charge 1k more then the asking price. Because someone totaled it wrong. Even before this was discovered I tried talking to Carl Rogers the general sales manager. He is truly a jerk and so rude. Even when my sales guy tried talking to him I can hear him talking and still very rude and disrespectful. How this guy is in charge I have no ideal. Very shameful and horrible customer experience. read more

Lehmer's Concord GMC - Car Dealers Near Me - Concord, California

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We purchased a used GMC Denali today from Gerard Rose the internet manager. We could not be happier with the complete experience. Evan the F/I manager was also awesome and took care of us with our GM extended warranty. Thanks again, Kevin & Bryan read more

So about a week passed since I got a notification on Yelp from the dealership. So I left a message and a text for the salesman Gerard with the issues I had a week later still no response. Here is the ignored texts and the offer I was given that we had agreed upon but was not given. read more

Lehmer's Concord GMC - Deal page 2 - Car Dealers Near Me - Concord, California

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I want to thank the Anonymous rep for continuous communication in helping me via email/phone. Today I had a SCHEDULED appointment and when I arrived I should have known the day would turn into a shit show ! My Anonymous rep had to leave due to an emergency and I was provided another rep to be honest sure he was nice but I'm not certain he was invested in the day or perhaps he assumed I was too young to make a large purchase. Keep in mind I have great credit as well as credit history. This would have been a LARGE but durable PURCHASE, I ultimately left with nothing . The sales team did not run my credit (which I'm glad because I wouldn't have wanted my score to go down for nothing) they went based off of their thoughts and opinions then tried to have me settle by requiring I put down a payment of $8,000 or leave with nothing . In all honesty I did not feel valued as a preferred customer .I'm already a dam customer and have been for three years and make all my payments on time. After this experience I'm not to sure I'll be back even for a simple maintenance routine which I usually have my Acadia serviced at this location. SIDE NOTE : JUST RECEIVED AN EMAIL SAYING MY CREDIT SCORE WENT DOWN THREE POINT BECAUSE THEY RAN MY CREDIT AFTER SAYING THEY WEREN'T AND WOULDN'T ! GUESS WHAT ?? PETE BENJAMIN RAN MY F***ing CREDIT !!!!!!!! read more

Lehmer's Concord GMC - DO NOT DO IT ! - Car Dealers Near Me - Concord, California

The service area was so nice, helpful and polite I owe a special thanks to the cashiers being so kind Alyssa , Leticia and Kouture and can't forget my service advisor Stephanie too always a good visit when i need my car service!! read more

I just purchased a 2025 Sierra Denali from Juan Garcia. I've never written a review about an auto dealership but felt compelled to write about Juan. He handled the entire process as it should..no pressure and honest! If he didn't know an answer, he told me so and worked to get the answers. I went to a few different places to shop where I was met with either a salesman who flat out lied to me (Ram dealer) or kept calling me "boss" or "dude", which sounds cheap when trying to answer questions. Juan did a great job with the entire process. read more

Out of all the GMC dealerships we went to this is by far the best experience we had. Chico Dixon was the best salesperson and helped us out from start to finish. He was not pushy or arrogant like some car salespeople can be. He answered all our questions and was very personable. My husband ended up getting a 2023 Canyon truck. After our purchase, we had to go back to the dealership to get some parts we ordered and the service was still impeccable. read more

Just wanted to give thanks to Chico Dixon and the finance staff for making my transaction as smooth as possible. Chico was great and knew his product well. The finance manager( I forgot his name) was awesome as well. If you are thinking of a Buick. Think Lehmers and ask for Chico!!!!!!!!!! read more

Lehmer's Concord GMC - Car Dealers Near Me - Concord, California

we worked with Darrel Joyner today at Lehmers and he was diligent, patient and went above and beyond to make sure that we got the car that we were searching for with a great deal. Making a big purchase such as a car can be a big stressor but he was extremely personable and made sure we got what we were looking for and made it happen smoothly. THank you Darrel for making us happy customers and our family more comfy on the road! we appreciate you and your hard work. -The Wests read more

I am not sure where to start, I got an oil change and I had to go back 3 times because they said it leaked each time because they had defective gm parts that they put on, they didn't clean the oil off of anything under my truck so it still maybe leaking, the service manager is rude and one person said they would have a car for me to use but the front desk didn't know anything about it. (Darron). This place just doesn't show any respect for its customers. They should be paying me for having to come back over and over again. read more

Lehmer's Concord GMC - Thats after they worked on it. So everyone watch out for what you can't see. - Car Dealers Near Me - Concord, California

Bought a 25 Denali Ultimate two weeks ago from Lehmer's. Danny was our salesman and he was super friendly and accommodated my spanish speaking father. Was a great experience overall and will be returning 100%. read more

Nearly a week to get my car back and they didn't even wash it! I have a 2007 Saturn Vue and had it towed to the dealership instead of another shop, expecting better service. The high beams wouldn't shut off and drained the battery, making it impossible to drive. When they tested it, they said the battery was bad and needed to be replaced before they could retest to find the issue. It was not worked on during their Saturday shift, and they had a staffing issue Monday. Tuesday morning I get a call to tell me they need to replace the MFS and they quote me a final price of $906. I repeated this back to the service tech (Stephanie). She did not correct me. Now, when it's finished, I get a courtesy ride to the dealership the following morning and find out that it's actually $1,034. I asked how this was over $100 more and get told the actual amount was $1,006 and they'd "misspoke" when they quoted me. At this point they've had my car for almost a week, and to top it all off, nowhere in all that time did anyone wash it. And the final capper - they left an open, half drunk bottle of water in the cupholder when they brought it around. Never going back - dealerships are supposed to have a higher standard, which you pay a premium for. Definitely not the case here. read more

I should have known better but the curiosity got the better of me and I wasted more time. After posting my review, the dealership replied to my post asking me to contact them. I knew the point was moot but I was curious and wanted to know how they arrived at a number 10k before everyone else. So I called the number and left a voicemail. No return call from them. Surprise surprise. I should have known better and not wasted my time on it. But since I already wasted some of it, thought I'd waste some more updating my original review. I've dealt with a lot of dealerships and salesreps and managers. I'd be confident in saying much higher than average. I've seen some dealerships and their staff that defines "shady" and stereotypical car dealership behavior. But after dealing with this one, it feels like I now know the true definition of "shady", "unprofessional ", "insincere","arrogant ", "dismissive " car dealership and its staff. I can understand having a crappy employee (sales rep) but a GM in the same category is a level of its own. Posting a reply to my negative posting pretending to care about wanting to resolve the issue for other to see but not follow through on their part should be self explanatory about what kind of dealership they are and what type of people work there. Take the time and take a drive people. There are much much better dealerships out there that deserves your business. read more

Called ahead asking if I could test drive 2 trucks I was considering to purchase one of them, and was told they'd call me back as they double check on inventory. Get a call back minutes later that they're available and I could test drive. I get there and one is in the showroom while the other they refused to let me test drive, both requiring credit checks by their sales manager. Requiring a customer to receive a hard inquiry on their credit report, without any agreement on price, consideration if I even liked the car, is stupid and no consideration of the customer's time. - Lost the easiest sale of your life as I ended up buying the same truck in Walnut Creek. read more

My wife and I purchased a vehicle at Lehmer's Concord Buick GMC, our sales person was Darrell Joyner. Mr Joyner went above and beyond for my wife and I, his customer service was by far the best I have experienced in a long time!! Darrell is a peoples person he's honest, knowledgeable, and truly cares about his customer's. The entire team at Lehmer's Concord Buick GMC gave my wife and I the VIP treatment!! I truly appreciate the outstanding customer service from Darrell Joyner and the whole team of employees at Lehmer's Concord. I highly recommend Lehmer's Concord dealership for the purchase of your next vehicle!! read more

I didn't purchase a truck from they but almost did. The service was okay, (salesman didn't go on the drive with me) but the price was pretty competitive. Sales manager, Ivan, was a little pushy but I get it...he's trying to sell a truck. We filled out an application and what was weird, qualified at Dublin but not here. So, I'm the end, bought the AT4 at Dublin GMC. All in all a good experience and would recommend their dealership based on trade value. Update: 9/11 I was just browsing their website and they're back to adding a market adjustment of 7k on both 2500 AT4's. Dublin, Thompson (Patterson), Fremont, Burlingame, and Richmond are selling them at MSRP. read more

Avoid working with the service advisor Emily Vanden. Emily is unprofessional and she prioritizes her revenue over customer service. Here's what happened: My truck had an issue nearly every day in which the engine power was automatically reduced (code P2138). Prior to my visit, I told Emily about the work that other technicians had tried over 4 months. I was sharing the information in order to prevent Lehmer's service team from repeating the same attempts and failed solutions. She had a dismissive attitude and I could tell she wasn't listening. After my first visit to Lehmer's, Emily called saying the issue was fixed by applying dielectric grease to the electrical connectors. I reminded her that that was previously done by another technician and it wasn't the solution. Emily brushed it off, saying the issue was fixed and to "think positive". Later that same day, the issue occurred again. I called Emily to share my disappointment in paying 225 and then seeing the same service warning after driving 10 miles away from Lehmers. I asked for the fee of the next diagnostic to be waived. Her reply was "Of course. It hasn't even been a day since you left". To my surprise, when I brought in my truck in for the second time, Emily did not waive the diagnosis fee. Instead she said she has to charge a second 225 to open up the dash. I was in a bind because the issue was now happening daily and I needed it fixed. A couple days later, Emily called saying the throttle assembly needed to be replaced. I reminded her that this was already done by another GMC dealership. At this point, it was evident that Emily hadn't listened to the information I previously shared. So Emily called the next day quoting an additional 600 to repair wires. The quote for 2nd visit was now 825. When the job was done, Emily had her colleague Stephanie call me on Emily's day off to say my truck was ready for pickup. To end it all, I learned from Stephanie that Emily increased the final price to 900 with no explanation. I had a terrible experience with Emily Vanden. She's an example of a service advisor who fails to listen and wastes a client's time and money. Emily clearly plays a numbers game, trying to charge as much as she can get away with while failing to provide decent customer service. read more

We had the best experience purchasing our new car at Lehmers! Darrell and Carl were incredibly kind, patient and worked hard to give us the best possible deal and experience. My husband and I brought our 6 year old with us, she has ASD and can be hard to manage but Darrell made her feel right at home. He brought her color books, toys and snacks, he even let her play with his golf putt set in his office. They gave me a fair price for our trade in and just made the whole experience an exciting and pleasant one when typically it is full of anxiety and game playing over price. In the end we left with our beautiful brand new Acadia and a bunch of gifts from the dealership which was just the icing on top! We highly recommend this dealership and specifically Darrell and Carl who are absolute rock stars. We will be exclusively purchasing from Lehmer's in the future! read more

I have brought my Chevy truck to Lehmer's for maintenance service for more than 15 years. Tom has always been very friendly and accommodating. My wife and I, especially wanted to mention Darrell Joyner, their Internet sales& Fleet manager. He was very warm and not pushy while helping us look at a truck on their lot. Darrell made the process of purchasing smooth and informative. It's a compliment to Lehmer's to have him on their team. read more

Chico Dixon sold us our Denali and it was the best car buying experience me and my husband have ever had. Chico and the team at Lehmers were very straight forward, and a true pleasure to work with. No games! Chico provided very helpful guidance throughout the process and was so fun to chat with while we waited for paperwork to process. We can't recommend Chico and Lehmer's Concord highly enough. Thank you! read more