The service is next level. Old fashion local hardware store with super knowledgeable and helpful…read morestaff. Friendly and wonderful store!

This is exactly how a hardware store should be! Great variety of products, including things you…read morecan't find elsewhere. Knowledgeable employees with pleasant attitudes who seem able to answer questions or find the stuff that no one else has. Worth the drive!

The Store has everything. The people who work there are eager to help. It's my favorite store.read more

Millens has gotten even better over the past year or so. I used to go there only when I needed…read morethings immediately. Now it's my first stop. Saves me tons of time. Their sump pump parts and plumbing sections are great. They've rekeyed my locks before. Some of the sales assistants know more than others but at least one of them always has the answer. Plus, if I just want to know where to find something and I don't ask for any opinions, they leave me alone. Perfect!!! The prices are fair and well worth it because time is money.

Kim's Hardware is a classic mom & pop hardware that keeps the neighborhood running. The majority of…read moremy neighbors shop at Kim's Hardware for obvious reasons. The staff is knowledgeable and willing to help however they can. They actually pick up their phone so you can call in advance to confirm they have what you need. Anytime I need something for a home repair I instantly think of Kim's Hardware. They have the majority of what you need for basic repairs. They also have a large selection of luggage (big and small). They even offer window screen repair services. I needed to get my screens replaced for a few years and I finally visited Kim's Hardware and they were able to make the repairs in a few days. They also made sure the screen color remained the approved HOA color. My screen repair was reasonably priced.

Very sincere, helpful owner. Prices are about right. It is nice to walk in and show the owner…read morewhat you're looking for. He walks you right there, and you leave all in about 15 mins

I don't normally do reviews on big box retailers like this however, in the last week I have met two…read moreincredible employees here the first one is Charles, who works in the door area and Isabel, who works in the kitchen remodel area They are both incredibly kind patient nice people who actually explained details to you. It's surprising that both of them know all these details however it is a testament to the years. They have spent here at Home Depot, as well as attributing it to their prior lives before coming to Home Depot. These two people are so honest upfront and Home Depot is lucky to have them quite honestly They actually want to help and they don't shy away from helping. Now, if only Home Depot could figure out a better way to handle installers and vendors and the supply chain, this would be a completely win-win situation

Came to the store for a gift card for a house warming. This store is always clean and well stock…read more The associate Angela had such a great approach as I came to check out. Before I can say anything, she guided me to tht register and helped me out. She has such an approachable service member countenance and she made me feel great. Thank you Ms Angela. I hope corporate sees this message and reward you for your great work.

Clark Devon Hardware store is by far the best hardware store and has now proven to have a great…read moremanager in Sine. I had an unexpect incident with a staff member and Sine intervined and did a professional course correction. He did not defend wrong, he corrected it at all cost. This gentleman has earn a high level of repect from me. Rommel Taylor Vice President Savocchi Glass Chicago-Miami-Carribean

Big box stores... I'm not going to name names, but you know the ones. They come in orange, blue,…read moreand, as I've discovered after moving to the Midwest, even green. The slogans and jingles are memorable, and all is good and fine until you need to visit one. Let me guess, it goes something like this: You walk in looking for an item and an associate who can help you. You see someone in paint, but know they can't leave their post, so you continue looking. Aha! A person! Oh wait, that's a cardboard cutout. (This actually happened to me recently at a big box.) Finally, you find someone, and they tell you where to find the item in question. Only, the entire endeavor took way too long, meanwhile, the house is a mess while you're gallivanting the aisles. Enter Clark Devon Hardware. As soon as you walk in, you are greeted and offered assistance. Even if you are just browsing, others will ask you along the way. If you do ask for help, you will either be taken to the item or shown to a person who can help (as in, 'ask this person right over here,' who sees and waves). The team at Clark Devon is knowledgeable, kind, and no nonsense. They know you have things to do and places to be. They will be happy to help you and send you on your merry way. Clark Devon may not be the prettiest hardware store, and perhaps the big boxes may even have slightly cheaper prices (this is unconfirmed). However, it is my go-to for all hardware and home improvement needs, not only out of a desire to support a locally owned business, but because customer service counts for something too. If I am to offer one smidgen of feedback, it's that I wish they were open until later in the evening. For sometimes you come back from work and discover the closet rod has snapped in two, and you need parts to replace and fix.

I would never step foot in this store again. I asked for help and the man I spoke with could not…read morehave been more condescending or chauvinistic. I do not know how I managed approximately 25 years in the construction business without this kind of attitude. Marsha B

Friendly and helpful staff . They take their time to help you without any pressure to buy. Well…read morestocked and clean store.

This is the NEW Ace Hardware of 2025,and it is not run by professional adults any longer…read more Several times I ask for help from the kids at the register.... And get a blank stare.You will no longer receive hands on help or advice, merely a " Oh go over there and see if we have it"... oblivious cash register teens could care less if you find what you need... The poor service is unbelievable , unprofessional. . I give zero stars to the New Ace Skokie Hardware. Go to Menards down the street. They want to actually help you and save you money as well.

After numerous years of brutal, intestinal fortitude testing winters - my screens were beat up and…read moretorn or full of holes. Snow, ice, wind, hail, it just all adds up. I first went to Menards and then Home Depot and they all said the same thing - we have the screen materials and tool kit but we don't do that type of work. In fact, Menards specifically mentioned Skokie Ace. So I came in and we got what I would consider a fair estimate for 8 of my screens. Now - could I have done this job myself? Of course, and I say that without flinching. The question was, do I sacrifice a Saturday afternoon to replace all of these screens? No, because I could be Yelping. I decided to pay for this work to buy some time. You may disagree but my Cost vs. Benefits analysis led to drop off all of my screens. I opted for aluminum this time and they were all expertly replaced in a matter of days. Excellent customer service by Carlos of Skokie Ace. I received two messages informing me to pick up my screens. In the words of Ace Frehley - your customer service has Shocked Me!!!

Well, had a night and day experience here with two different workers that would lead me to rate one…read morefive stars and one zero stars. There's a solid selection of material you'll need for most general home upkeep. Prices are really fair compared to Home Depot and Menards. I called ahead and spoke with the friendly worker, who even saved what I needed at the front for my first stop there because it was such a rush. It's an easy to access place and dogs are welcome! I left really pleased with this place and had it on my mind for a second project. The second time I visited... oof. When I asked about an issue and showed photos about potential materials to buy, I was told to have someone come out and pay for it because I didn't "look or sound excited about my project. He was very crass and told me I wouldn't understand what he was "so easily" speaking to me. So there's that. If I know what I'm needing and have no doubts, I'll definitely come back here. If I have doubts, I'll be hesitant to ask based on who's working that day.

Walked in with no idea of what I needed, walked out with all of it! Super friendly staff, great…read moreselection, just a little low on stock. Would recommend!

This store has staff that know their stuff, great selection and solid prices. Nice seasonal items.read more

I highly recommend Bess Hardware. Great selection of…read moreproducts, paired with very good customer service. That makes this the best destination for your hardware needs.