The staff is amazing! They are so helpful and kind! The complex is beautiful and the pool is super…read moreclean! I love to work out and usually apartment gyms are not the best! This one rocks! #lovelivinghere

This place is amazing they helped me out so well.l recommend living here,this is a good place and…read morequiet to. And it is also peaceful these apartments are really nice.

If you haven't seen Birdsong Leon Springs yet, you don't know what you're missing! They have…read morebeautiful townhome apartments and it looks like a storybook neighborhood. The club room is beautiful and the gym is fully decked out. The staff is so nice and informative as well! Love love love it here!

Our home is comfortable, but it unfortunately has a lot of craftsman issues that may be difficult…read moreto fix. It seems like the construction was rushed, with no attention to detail before handing it over to my wife and me. Considering the price we paid, we expected better quality throughout the entire property. Additionally, there is only one area available to dispose of trash, which is the compactor, and it's locked away from the community. This means that on days when there is no valet trash pickup, the trash just piles up. While the homes and neighborhood are visually appealing, and the staff and property are nice, it takes more than superficial items to make it a truly great property.

I went through Perch to find a new apartment. Lisa was very helpful, and provided great options for…read moreme to consider when choosing. The best part - it's free! I love the new apartment that I ended up in.

Perch and specifically, Rachel Flores have been amazing helping me find my new apartment. She…read morelistened to what I needed, helped me find the right price, in the right place and stayed with me through the end of me signing my lease. Thank you so much Rachel!

These apartments are very high priced compared to others in the area, but because the others…read moreclosest to Helotes are all highly outdated, they get away with price gouging. There is no parking after 8 pm. Forget having friends or family visit without a long walk to your complex. The internet is a monopoly so you are guaranteed to spend $140 for internet and cable and cannot access other options. The pool table and club house are only available until 6 pm, so for anyone that works, you'll never really have access. We never leave the kitchen with food, but had ants within the first few months living there. The best part of the apartment was the dishwasher, the pool is great and the gym was clean and often empty. I wish they would work on these things and manage the prices so people can actually have a decent sized apartment for an affordable price.

My apartment was broken into a few years ago they kicked my back door in.. not only did azure…read morealmost not allow me to leave the apartments they thought that I was the one that kicked the door in as some attempt to get out of my lease.. only reason I know that is because one of the front desk lady's at the time had a brother who lived in the complex who was really close with my gf... and now they sent collections to my credit because of the back door even though I had insurance on the apartment!! AZURE one for the worst places I lived in and I do no recommend these apartments to anyone.

Well, thanks to Park at West Ave (P@WA) my family was homeless for 24 hours…read more We visited the property two months ago to find a temporary home for our family of four as we were relocating to the San Antonio area. We viewed their 2 bedroom townhomes, but finally decided on leasing the 3 bed townhome to afford us more space. While we didn't get a chance to view the unit we would ultimately be leasing, we were assured it was almost identical to the 2 bed we toured. Because we lived 2 1/2 hours north at the time of reservation, we postponed signing the lease until we could do an in-person walk-through. Thank God we did. Lori was our leasing agent and the individual who gave us the tour of the units. She was also the one who took us to the unit we reserved to do our pre-move in inspection. She should've just told us to start looking elsewhere. Black mold in the bathroom, unknown mold in the kitchen cabinet, hornet's nests everywhere on the exterior walls and eaves, cobwebs throughout, broken blinds, cabinet shelves and doors? I was shocked that Lori would even bother to bring us to such a place! It explained why she kept rushing us to get back to the leasing office to sign the contract. The fact that she thought we would after seeing all of that was insane. I asked to speak with Sarah (the apartment manager) when I became infuriated at the realization that her employee expected our family to be okay with this s#!tshow of a townhome. That, coupled with the fact that all of our worldly goods were to be delivered to this location within 48 hours, enraged me. Sarah brought over the maintenance supervisor and attempted to mitigate all this drama, but it was spiraling out of her control as I peeled back the layers. We had nowhere to sleep that night, so I tried to find a hotel asap. Thankfully we did, but we were still left with not having a place to receive our home goods. Sarah offered us another unit, same situation: pests, cobwebs, dirty cabinets, hornet's nests, etc; in addition to the unit's being way too small. We agreed to let them clean up a unit for us to move into the following day. I left feeling dirty and pissed off. As I lay in our hotel bed that night I came to the conclusion that there was no way I was going to rent a place that was too small for our family for close to 2K a month, just because P@WA didn't have enough respect for potential (or current) residents to take pride in their property. The plan was to temporarily rent the smaller unit until one of the 3 bed units could be "brought up to standard", then have us move into that one. So, to recap: 4 moves in less than a year? We're a lifetime military family and we have never done that with the Army, let alone because a "luxury" property is too lazy or inept to maintain a unit. We called the property manager and told her we would not be returning and asked her to refund our complete deposit. She did so. It's been a week and a few days- we just received the refund check today. I wouldn't recommend P@WA to anyone, let alone military families. I think the property is a pig painted up with make-up. That's actually an insult to pigs. We were left scrambling to find a place to live with our two children and I'd be utterly disgusted if anyone involved in this debacle still has their jobs.

I've been living here for an year and 3 month and here is the reason why I'm giving 1 star and…read moretaking my time and effort to give it! I wish I can cancel my extended contract. Overall, this place is in good location. And decent amenities such as gym with tower service. However, my truck got broke into and this is very common here. they don't even care about it. Really, It's been happening alot here not just me. When I saw the other truck was on bricks with no tires on, I thought they were replacing them. But it was actually some one stole their tires and left truck on bricks. I got all of my stuff from the truck stolen. The office told us to make a police report, and they can't do anything. Well ok. This can happen anywhere too I guess. They have a patrol for the club house to make sure to kick everyone out at 10pm, but not for security of tenants. Fine. Second, the trash valet is trash as it is. I don't know who the contractor are, but they simply throw your trash bin away after they pick it up. I put out trash bag and recycle bag separately and they don't even pick up the recycle bag. Instead, they just kick the regular trash bin (or throw it back to floor) your are lucky to find your trash bin out of your door after you put them out. I found mine front of the next door because there was 2 of them and one is like on picture. I really don"t see the point of paying $35 a month when I actually have to go dump out my recycles every day. Overall, this apartment looks great when you see it while you do a tour. But what you see is just sugar coated. It is not worth it to pay this much money for this place. I truly regret my contract here. Do more your homework before you move in here. Oh. I had to add up some more after I read the other reviews. Yes. There is a lots of dogs. I do love pets but there is alot of people don't clean up after their beloved one do their job. I stepped on the poop few times already. There are so many other things to mention too such as fixing dish washer like 5 times and still not working, gate clicker issue that happened many times and other stuff that other ppl mentioned. But can't point them all out because there is SO MANY!!! Updated on Sep 29. Wow. Trash vallet guy took the top of the tiny trash bag, then left the other bag. To be clear, the top of trash bag was very small amount bag that the bin lid was closed all the way. It's not like I put out two big trash bags that can't even be closed. I checked my neighbors to see if trash valet guy have been came through. Worthless. I can't even find this apartment on the better business breu. I researched whois for the parkatwestave and it only shows they are from Arizona. I'm going to find out and report them to BBB as well.

Worse place you can stay at if youre going to utsa, I was basically living with a 40 year old man…read moreand I try to talk to the office and they didn't really seem to care. I shouldn't be scared living in a place they call "home"

this complex is dying so slowly. they're implementing paid parking, charging us for a 3-year old…read morepleather couch, and failing to communicate from the front office. we have been hyper-clean and loyal tenants but the appreciation has not been reciprocated. they see us as living dollar signs and don't care that we feel differently. so glad this apartment is on its last leg. don't sign here!

I have lived here 3+ years. Management (Gary, Lisa and Nancy) is great. Neighbors are awesome…read more Weekly events. I'm not moving. Thanks again.

Since moving to SA in 2018, I have enjoyed inner loop downtown living at a few truthfully and…read moredistinguishably "luxury" rental communities. But after Broadway road construction was taking over my "neighborhood", my wife and I decided to move closer to the medical center for her daily commute and away from the center of downtown. The Vue is the prestige of my 8+ years searching, touring dozens upon dozens of properties, and living around the city. They say "luxury". They mean it. I have a small business and every other apartment I've lived in had a "business" center, but it couldn't foster a business meeting, meanwhile here, before even getting to any amenities, the lobby itself is where I feel confident to meet a new client. We wound up first tenants to move into our unit and have called here home ever since & pulling up is just a little exciting every time. The current management company Kairoi, seems to specialize in high-rise management, if you're going to be living in a high rise, it's best that the management company has some experience there, Kairoi does. Special shout outs to Lisa, Gary, & Jerrod. We appreciate you all very much.

My daughter and I have lived here for almost a year and we have only experienced positive…read moreinteractions with staff and other residents. Management is attentive and helpful with any concerns or maintenance requests. Things are addressed promptly. I truly enjoy the amenities of the apartment complex. Villas at the Rim is also located in great proximity to medical facilities, shopping and restaurants. We are very happy living at Villas at the Rim.

Do not recommend Villas at the Rim. Amenities here are constantly broken and management shows…read morelittle urgency to fix anything. The sauna doesn't get nearly as hot as it should (used to get to 185 degrees now only 145), the pool volleyball net has been broken since the middle of summer, and the cabanas were a mess the whole summer (cabana work wasn't complete until after the summer). The fire pit has been out of service since around February. Why didn't they fix the fire pit over the summer and do the cabanas in the winter? That would have been logical. Instead we had little shade over the summer and now it's getting cold and still no fire pit. These attached pictures show the ongoing neglect. Instead of prioritizing resident security or meaningful improvements, management spends their time obsessing over repainting parking lots, buildings, and replacing a cheap keyboard, meanwhile, multiple cars have been broken into and they refuse to install cameras above level 1 in the parking garage. Residents have made it clear that safety matters more than paint, but management doesn't seem to care. Some residents have reported too much attitude when complaining to the office. Multiple residents have reported roaches, but nothing was done, so they moved. The contractors they brought in for painting and power washing are damaging patios and make a mess, which shows management obviously went with the cheapest option, at residents' expense. There's no communication in the office - one person will tell you one thing, and another will say the opposite. For the amount of money paid here, it's unreasonable how many amenities are broken and how little urgency staff have to resolve them. You'd be better off paying less elsewhere with fewer amenities and save around $500 per month. Management should care about keeping their current residents and attracting new ones, and less about money.