Natalia is hands down amazing. Been going to her over a year now. Did my Full legs , Brazilian and buttocks. The laser is painless I thought it will be painful. (Nope)She's just amazing and makes laser comfortable every time. THANK YOU read more

I decided to purchase more sessions for microdermabrasion at LLE. The price and location is hard to beat. I went in last Monday and was greeted by a woman named Priya. She informed me that she read my Yelp review and wanted to apologize for my unfortunate experience. After explaining what happened she offered a laser hair removal session on the house. I wasn't expecting anything but I'm grateful! If all goes well I'll continue my sessions here. Natasha was my aesthetician, she was nice and very thorough. Her facial massages were EVERYTHING! I even dozed off a few times lol. read more

Lenox Laser & Esthetics - Dark spots are fading - Medical Spas Near Me - New York, New York

It's my 8 month touch up for juverderm ultra XC and I found this place on Yelp while searching for a new medspa. I traveled from Gramercy to Harlem because of the amazing juverderm photos on Yelp and I'm so glad I did! Yana did my lip treatment injections today and I'm literally never going to anyone else again (I've gone to 3-4 different medspas for this in the last 2-3 years). Not only is she super skilled, but she takes her time. This appointment was not rushed whatsoever. I love that she talks you through the injections and distracts you from the pain. I'm obsessed with Yana!!! Point blank: The photos are real! The hype is real! Ask for Yana when considering injectables. I'm absolutely thrilled with how she increased the volume in my top lip. Also she's absolutely stunning and so stylish ;-) Completely worth the commute to Harlem from midtown. read more

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While the esthetician Natalia is good and friendly, the location for the service is terrible. The receptionist are rude and unprofessional. It's 3 days post service and I'm still waiting on a promised follow up call to schedule my next appointment, The customer service is terrible. Ive been calling the location for two days with no response. I got someone on the phone once, she said hello and the then hung up. Haven't been able to get through since. The waiting area is unkempt. There is too much happening at this location and you don't feel safe. I wish i could see Natalia at a different location because she's good. In the future, I'll pay more (no Groupon) and get the service I want and deserve. read more

I'm just competing a year of laser hair removal and am very pleased with my results! I do still have a few sprouts, but am far from the bearded lady I walked in as! (This was contributed to by my 4 month hiatus due to travel) even with a break in sessions, I am seeing significant results. The ease of scheduling and (much needed) reminders for appointments was very appreciated, as was the kind and pleasant service every visit. The actual location and other offices leaves a bit to be desired, but was very convenient, coming from the Bronx, and the treatment room was always spotless and comfortable. Would absolutely recommend Lenox Laser and aesthetics for any fellow furries! read more

I will start off by stating that I purchased a groupon for this place, and will more than likely just let it go to waste due to my first visit. I went in for a Microdermabrasion on a Saturday afternoon. I was running a bit late, so I was met by my specialist at the desk, whom did not introduce herself, however lead me down this windy road of steps and turns into our room. Once in the room I asked her name and told her mine. I laid down and she began to ask about my skin regimen. She did not review my paperwork which had much of that information on it. As she began the treatment, I asked questions, as I'd never had this procedure in the past. I feel that she should've explained everything beforehand, or as we were in the process, without me having to ask. She recommended some products and another service at this location, after I asked more questions about the upkeep. My face felt a bit sticky after I left, not sure that it should've. She was nice but could've been waaaaaay more engaging and informing. But that's not it. As I began to gather my things. I saw a dead bug laying on the floor, on the side, somewhat discreetly. Had this room really been cleaned upon opening, they would've seen this, so I have to think that it hadn't been in maybe a few days. I told the front desk employee about it, to which she stated she would tell the manager about it, however I've not received a call from the manager at all, or anyone for that matter. I will not return and do not recommend. read more

Lenox Laser & Esthetics - Medical Spas Near Me - New York, New York

I recently purchased a microdermobrasion Groupon for LL&E. My microdermobrasion was good but I've definitely had better. I unfortunately forgot the person who helped me but she was really nice and I loved her energy. She was telling me all about the amazing deals they had for the holidays because I wanted to come back for a possible deep pore facial & laser treatment for my face. After my treatment was done she took me on a tour to check out the laser machine that they use. We walked back to the front to discuss special deals for my next appointment and I told that my laser treatment would be more because the lady at the front desk ASSUMED I identified as a MAN. I also saw a sign on the wall saying "LEAVE A YELP REVIEW & Get A FREE LASER". I pointed to the sign and wanted to discuss a possible treatment if I left a review. She told me I could get the lower "female price". I identify as a Non-Binary person and it was extremely uncomfortable to have to discuss pricing infront of other customers because of my gender. Client services should not be based on someone's gender. Prices should be based on how much work is being used on a client individually. THIS IS A SEXIEST ACT! Please change these guidelines ASAP. Its 2020! We DONT live in a BINARY (MALE & FEMALE) world. read more

Lenox Laser & Esthetics - Sexiest Prices. - Medical Spas Near Me - New York, New York

Love the office and staff. Always accommodating to my schedule changes and I have seen great results from just 6 laser hair removal treatments. Highly recommended! read more

Lenox Laser & Esthetics - Office - Medical Spas Near Me - New York, New York

It was easy locating this facility. The receptionist welcomed me and was informative answering my questions about their services. Then Priya met me and led me to our room. She asked pertinent questions about my skin and my concerns. Throughout the treatment, she asked permission to do things, which I appreciated. With more than 15 years of experience, Priya had a gentle yet firm touch, always checking in to see how I was faring. She provided an excellent deep pore cleansing facial with extractions. Steam, massage, information. Toward the end, she applied a water based moisturizer that felt refreshing. My skin felt dewy and like velvet. Hours later, I looked in the mirror and saw how clean and renewed my skin looked. It's as if she woke it up with new elasticity. My experience was pleasant and professional. Priya and her staff were caring and supportive of me fulfilling my needs. They lack pretension and make going to Lenox Aesthetics easy and doable. They offer package deals at good prices. I will return. read more

Lenox Laser & Esthetics - Caring, gentle Priya - Medical Spas Near Me - New York, New York

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The dental part is completely trash. They try to juice your insurance and you outta extra money. The workers assist in the fraudulent activity. Not all just the ones that look the part. You will understand if you visited the place. Basically it's not worth the trip if you can avoid this place please do. read more

I receive excellent service the staff is very friendly and so is the tecnician

I have had such a wonderful experience at Lenox Laser. I started laser treatments in March of this year and have had monthly session since then. I have seen a dramatic difference over the past 8 months. The staff is always so friends and accommodating. They are super timely, professional and clean. They are always happy to answer any questions. I would recommend laser services here to any one. I will be back for other services. read more

I was going to wait to do my review, but l just can't wait. Lenox Laser & Esthetic is the best place I've been to slow down my aging...First l want too thank the ladies at the front desk who made me feel very comfortable. "Thank You". As soon as you walk in your welcomed with a smile and hello. The place is clean, including the bathroom. They have fantastic deals and you get your money worth...Yana (sorry if l spelled your name wrong) who was my Aesthetician was a pure delight. She asked my what l wanted, and she told me what l needed lol. I wanted more she suggested less lol. She was great, straight to the point no chaser. Anyone who is looking for a place for your first laser, Juvderm or even Botox, this is the place to hit up . I'm a veteran so l know. Thanks again. See you all soon. read more

I came here for laser hair removal. They had a deal on Groupon but I decided to call them beforehand and they offered me a better deal. Throughout my process I had 4 different laser technicians work on me. They all left. I'm not sure why but they have undergone through many changes since I first started out. I think my results were okay. They had a good understanding of the machine and my skin. But my results would have been better if I had been able to go as scheduled. Part of that was my fault but they were also to blame. When I first started out, they were open on Saturdays and some Sundays. Then they changed it to just every other Saturday. I'm only able to go on the weekends because I work till 6pm and the latest they take people in during the weekday is 5pm. I also have to account for travel time so basically it would cost me money to go during the weekdays. Now, they are no longer open on the weekends. So this won't work out. I think they will lose out on a lot of costumers by having such a limited availability. They are also hard to get in touch with. They don't always pick up the phone and they don't seem to listen to their voicemails. This place is good if you live/work in the area or if you're free during the weekdays. And their results for laser hair removal are good but not great. read more

This was my second visit to Lenox Laser & Esthetics. First time I placed Juvederm Ultra in my lips, and since I was so pleased with Yana's work, I decided to return for Juvederm Voluma in my nose and cheeks. She was just as excellent and thorough as my first visit, making sure I was clear during all points of the procedure and ensuring I was happy with my desired result. read more

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The only reason this is a one star review is because of the mostly decent microdermabrasion other than that if a negative star was available that would've been too deserving & please believe the validity of the this review because I can't make this up. First off I had a 10am appt which I confirmed twice & specifically asked if the 10AM meant 10AM. To their standards I guess it doesn't. It meant they will probably have someone there at 10 & you as the client can stand outside in the cold waiting until someone shows up & in that case someone eventually did. It was the facial tech that specified she doesn't know why I'm there cause the computers were down so she doesn't know what I want. I came in with my receipt, I had already prepaid my services & expressed to her that I was in for a microdermabrasion, she went & got the dental "manager" from the other side of the facility & he expressed he can charge me for my service on his side.. again I expressed my services have already been paid for! After being escorted into a small facial room that smelled of damp towel I have to say the microdermabrasion was decent. This was not the only service I paid for, I was also there for a filler, both the front desk personnel & the medical assistant pushed for a product that I didn't pay for nor request, I wasn't being charged extra for the other product but they pushed pretty hard for it. Either way my product that I paid for & wanted was not available because they "used the last one" on the person that CAME IN AFTER ME! How do you not check inventory against clientele & make sure you can accommodate everyone. I was told their 125th Street Location has the product but were unable to have it brought over to me. I was refunded for the full amount of my prepaid services, also was contacted by someone who identified themselves as the manager & offered a new appt with a discount. Needless to say I did not keep the "new" appt & doubt I'd ever go back read more

Be AWARE of the FRAUD! DO NOT go there! Same routine with every patient - 1. They promise you a great discount, convince you to not buy from groupon 2. Charge your card IN ADVANCE OVER THE PHONE 3. CANCEL your appointment the day of the appointment 4. NEVER refund the money read more

Made an appointment., they called twice to confirm then text to confirm .. went to appointment at scheduled time . Two people got there after me and were taken first, reception person says doctor was with someone 45 minutes later I walked out .. not sure what is going on in that office. Dentist Office was in back not sure if dentist does face treatment . Horrible service! read more

Called to schedule an appointment and they charged my card in advance. The day of the appointment receiving a message saying they're canceling on me. I have yet to witness more unprofessional work. Very disappointed. read more

Lenox Laser & Esthetics - Medical Spas Near Me - New York, New York

This is my second visit to Lenox Laser Esthetics. The ladies are always so nice. I had a laser treatment both times. Brooklyn was my technician. She was very nice and informative gave me lots of tips and information about treating my skin and other treatments that they do that could help me. I have already made my next appointment and will definitely be trying new treatments read more

I just booked an appointment with an EXTREMELY rude receptionist (she claimed she was the manager) and felt compelled to to express it I'm that upset. I'm keeping my appointment with the hopes that the positive reviews on the service itself will make up for the fact I was treated like an annoyance. This is how the conversation went... Me- "I'd like to book Botox and cheek filler (juvederm) but have a few questions" Receptionist- "That will be $119 for Botox and $299 for juvederm with taxes and I need your credit card" (She was talking SO fast I could hardly hear her) Me- "I understand I have to pay for the services but wanted to know about undereye/cheek filler options and prep/recovery etc.." Receptionist- "you have to pay first and we don't do cheek or undereye filler now just lip filler" Me -"I'm having a hard time hearing you but want to go ahead and book the Botox" Receptionist- So So So snotty "I'm Sorrrrrrry you can't hear me but so you want to book it or not. Decide!" It's hard to write how condescending and rude her tone was, but I was so off put. I went ahead and booked Botox and paid in advance and will update my review after the actual service. My fingers are crossed she just had awful phone manners and the doctor is just as great as reviews lead me to believe. Note to the business- why not hire someone who is friendly and helpful? I'm not the first to report rudeness and it's really a terrible experience for clients seeking restoration, peace, beauty, etc. what ugly treatment! *update to my review: while the customer service over the phone was extremely poor, I'm very happy with the treatment I had done. The receptionist was very busy but still warm and informative. The doctor was patient explaining everything in detail and made me comfortable. I'll definitely try this place in the future, but they need to get rid of that other receptionist because she will likely ruin it for customers! *ive gone back now a second time for microdermabrasion Botox with a friend and while everyone was super friendly the Botox didn't seem to last for either of us as long as it usually does. I emailed them concerned and they were very courteous and prompt at getting back right away. They explained it may be my metabolism? I'm in my early thirties so not sure if that's the case, but I appreciated the follow up. Meanwhile, I LOVED the woman who did my microdermabrasion. She was very informative and warm. I'm looking forward to going back again but will probably get Botox elsewhere. read more

I went for a chemical treatment it literally didn't work. I spent $96 for literally no reason. Never coming back.

I wanted to experience a facial here since they have amazing reviews and its Close to where I live. I purchased this deal from Groupon and unfortunately I lost my coupon. I tried booking an appointment here so many times but the days were just unavailable. So when I finally booked an appointment I thought it was the 31st but Their RUDE receptionist told me it was the 30th and their policy requires a $50 fee OR losing your Groupon. So I ask The receptionist do you give your customers a reminder ? A call? Email? Or text? She said no because that not our policy and it up to you to make your appointment and it wasting our time for a "No show." I'm pretty sure they give good facials. But I will hate to imagine walking into this place and paying money for a facial or laser and their receptionist don't match the hard working aesthetician. read more

I have gotten laser hair removal and micro needling and can say both experiences were really wonderful. First, both Priya and Natasha are so wonderfully warm and friendly that I felt at ease right away. Natasha is so positive and supportive. She loves what she does and you can tell by the attention and care she gives throughout a service. While the office can be crowded sometimes, don't fret as your appointment will happen right on time. I love it that I never feel like they are rushing me to get to the next client. Overall, the price for both the hair removal and micro needling were great. My skin is looking fantastic! So glad to have a high quality esthetics place in the neighborhood. read more

Yana has been my esthetician for a few years now. She makes me feel very comfortable and really cared for. She always explain the procedure so I completely understand it, that makes me fully trust her and feel safe. She always strives for the best natural look with both my Botox and injectables which I love. She is the most competent and understanding professional I have ever met. I will always recommended her to all my friends and family read more

Bought a groupon for Juvederm Ultra for my lips. Yana was great! Made me feel comfortable the entire time and explained what she was doing step by step. I even showed her a pic of the look I was going for and I got it. Receptionist was very welcoming. Will def be back! read more

If you are in the market for LASER HAIR REMOVAL, DO NOT LOOK ANYWHERE. GO for LENOX and ask for Brooklyn. Brooklyn is the BEST! She is very knowledgeable and informative. She went an extra mile to clear all my doubts about Laser Hair and the machines they use. I would definitely recommend her to all. This location is clean. Overall great experience. read more

Absolutely loved my experience. I definitely recommend anyone who's looking to get a facial procedure to come here, regardless if it's your first time or not. & Brooklyn is honestly heaven-sent!!! She did my first ever facial and let me tell you - I was beyond impressed with my results. My skin was so much smoother and looked better overall. She is extremely knowledgeable and knows what she's doing/talking about. What I loved is that she's actually experienced the facial procedures that were being done to me herself. What better source than that! A+ ! Don't even hesitate to come here. You won't regret it. I wish I could come in every week! read more

Just finished my first laser hair removal treatment with Brooklyn and she was fabulous! Right from the start the girls at the front desk were very friendly and helpful. Then when I went to have my first ever laser hair removal treatment in one of the many back offices. Everything was clean and well decorated! Brooklyn clearly explained the entire procedure and was well informed of the laser and how it is safer and actually stronger than the more popular models. My experience was quick and painless, and I was able to purchase a unlimited yearly package! I am really looking forward to my follow up treatment in 6 weeks. Lenox laser & esthetics is a very professional, sanitary spa and has a cheerful atmosphere! I have already looked into the other treatments they have available and you should too, you couldn't ask for better service! read more

What a great place. Priya did my microdermabrasion. She is friendly, knowledgeable and professional. She knows her business. They offer a lot of services and usually have sales. read more

I had the most amazing experience at Lenox Laser & Esthetics in Harlem. I saw such amazing results and their laser works on dark skin. Djanna is my favorite technician and would recommend her for laser treatments and facials. The space is also very clean which is very important to me. read more

I found Lenox Laser & Esthetics via a Groupon deal and though at first I was afraid of what I would encounter, I have been pleasantly surprised. I am getting hair laser removal, and I get treated by Brooklyn (that is her name). I TOTALLY recommend her! The treatments have worked! I really needed help in the areas where the unwanted hair was growing and now the hair is NO MORE! It is always a positive experience. Brooklyn is a true professional, who cares about the people who go to get treatments there. At least that is how I feel. Yes, the customer service could be lacking at times, but the laser is what removes my hair, not peoples good attitudes. Besides, everyone is allowed to have a bad day. I'm just saying... I recommend this place, but I like Brooklyn the best. So ask for her when you are making your appointment. read more

I've been going to LLE for laser hair removal and I have to say I'm very happy with the process. After the first session, I could already see the results. Less hair growth and some parts where my hair is already gone. Glad I'm reacting well to the treatment. The staff is always nice, helpful and resourceful if you have any questions. Highly recommend this place. read more

I found Lenox Laser via a Groupon deal and was pleasantly surprised. I had a facial with Priyah who was very knowledgeable and talked to me about my skin and offered recommendations! I will warn you it's not a fancy spa with all her bells & whistles but they get the job done. I would return. read more

I don't like it because they told me after I do the hair laser 3 times it will be removed after I did 3 times I don't see any Result so she told me to do more then 3 I told her why you don't said that from the Beginning I wasn't gonna do it. read more

I LOVE LOVE Loveeeeeeeee Lenox Laser & Esthetic!! I've been going to them to remove my underarm hair via laser. I'm soooo happy with my results. After 6 treatments all my underarm hairs are gone. My skin feels so smooth and there is no dark marks. I'm so impressed that now I'm going to book the Brazilian laser hair removal and leg hair removal. I love my esthetician Dijana!! She is DOPE!! She makes to feel super comfortable and explains the process as she is doing it!! I cant wait to go back!! Everyone there is GREAT!! read more

Dr was courteous and very professional. Front Desk was absolutely the best from beginning to end. No attitude and very knowledgeable

So far I am on my third laser treatment at Lenox Laser & Esthetics. The results are amazing. I saw results after my first treatment. The staff are super friendly and welcoming. Dijana has been my technician Through out the process she is very nice and informative explaining step-by-step what she would be doing. She was very professional throughout the treatment. She explained the equipment so I would know what was going on and understand the treatment I was about to receive. She also was mindful that I have sensitive skin she handled my skin with care. Overall my experience has been great with Lenox Laser Esthetics the treatments are a huge success. Not to forget the reasonable pricing. I will definitely continue service with them and open to trying more treatments with Lenox Laser Esthetics. read more

1- I rarely update reviews 2- I rarely write negative reviews but here goes nothin'... Like a few other reviews have already stated, the receptionist is a bit mean, it may be a cultural difference where things get lost in translation but either way its not in alignment with what Im used to from the rest of the staff who are all very friendly and accommodating. They continue to offer groupons but then claimed the voucher couldnt be used once I tried to make an appointment. Here's the thing about that though, if business was booming they wouldn't need the income and the marketing/exposure that groupon provides. Its very easy to end up like several other CLOSED businesses in New York City. Additionally, if I had attempted to purchase the same offer the site wouldn't have allowed me to go past the purchase maximum. Different voucher, different year, different service. So why would I pay full price when there's an offer available to pay less? The paint on the spa is barely even dried and that high horse is still a pony, darling. Do people not realize how easy it is to find another place to get a Brazilian wax in this city? I like Lenox Laser but I also like several other spas in the city. I don't need Lenox Laser, but Lenox Laser needs customers like me. People are not exactly running to Harlem to get spa treatments and the rent cannot be paid with attitude and nonsensical rules. I notice that since I wrote this a lot of 5 star reviews from obviously fake profiles have appeared. We can tell when fake reviews are submitted, we are not stupid. read more

I've been getting laser treatments here. The technician is awesome. She walks you through the process she recommends products for you. The appointments are flexible and fits any schedule. The location is easy to locate. I highly recommend Lenox laser and esthetics . The front desk staff is very helpful and polite. read more