1. LensCrafters

    1. LensCrafters

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    Portland, OR

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    LensCrafters

    3.6 (5 reviews)
    Closed 9:00 am - 6:00 pm

    Services - LensCrafters

    Eye exams

    Eyewear fitting

    Retinal imaging

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    Blink - Welcome to Blink!

    Blink

    4.5(186 reviews)
    6.4 miHosford-Abernethy, Clinton, Southeast Portland
    $$$

    It's the people. I recently visited Blink for an exam and ended up buying a pair of glasses and…read morecontacts. The doctor was amazing and helped make me aware of the miracle that is multi-focal contacts. For a long time I've been unable to have a full range of vision with previous contacts, so this was very welcome information. He took the time to patiently explain how it worked and answered all my questions. I purchased a pair of frames they had from a local area business, Shwood, who has a great selection of natural looking, wood frames. I paid and began my standard two week wait for the glasses. Then things took a turn. I learned that the high index lenses I bought would be indefinitely delayed and they tried to help by suggesting a slightly different product that would even be less expensive. I ended up learning that even those would not be done in time for a very important out of town trip and I began to get very frustrated and voiced my frustration with the staff who called. Even though my frustration showed through, the staff stayed calm and professional, and tried to do what they could to mitigate the impact and explained the delay was due to a wide-spread supply issue. I realized it had something to do with the shipping bottleneck that has been in the news recently (Hormuz) and it really was out of their hands. I could tell they tried everything they could to still meet the initial deadline. It's not how I wanted things to go, and it would have been great if I received my order on time. But that's just how things go sometimes. Upon reflection, the important thing to me was the people you had at your side when things DID go wrong. And I found that they were as professional, courteous and conciliatory as you would want in that situation. They really wanted to do what they could to help. So even though the experience didn't turn out perfect, I feel it was 'the people' who wanted to do what they could in an imperfect situation that makes a place worth your patronage. I hope if you give them a try, you'll find the same. Thanks!

    No "five star review" from me. And I'll never go back. The selection is pretty good (but let's…read moreface it, if you find frames you like, just go online to buy them a lot cheaper). The service is civil and they take time when it's clear you're going to be dropping serious money. But, after dropping over 400 dollars on lenses (I brought my own frames to them, but read on about that) and I asked for a box to put my new glasses in, they said "Ten dollars". Really? After all the dough I just spent? It left a bitter taste in my mouth and I probably won't go back because of that petty gesture. Ironically, the frames were purchased FROM THEM two years earlier for a few hundred bucks. Not a good way to end what was a good experience. There are too many other choices in town. Good bye, Blink. You lost me.

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    River City Eyecare

    River City Eyecare

    4.5(37 reviews)
    8.1 miSoutheast Portland
    $$
    12 years in business
    Locally owned & operated

    Love River City Eyecare! I've been taking my family here for years. I recently developed a painful…read moreeye infection and Doctors Breeden and Provost saw me promptly as my condition escalated and treated my condition. The medical care and customer service is awesome here!

    Rather unpleasant experience...receptionist was patient, friendly, and helpful, but twice I was…read morepressured to pay pay extra for dilation. When the receptionist brought it up, I asked if it cost extra; she said yes, and then told her I wasn't interested. You'd think it would end there. After Dr. Breeden finished the main portion of the exam, she made it a point to get up, close the door, and lecture me about the importance of dilation, imploring scare tactics, and comparing it to having vitals checked. This was just insulting. It's my health, and it's my money, and I have the right to opt out. I'd like to think that professionals could take a hint that money is clearly an issue for me without me having to say HEY, I'M FUCKING BROKE, I'M JUST HERE TO GET A PRESCRIPTION SO I CAN BUY CONTACT LENSES. The icing on the cake was not being given (or emailed) my new prescription at the end of the visit. After I emailed them asking for it, there was another little passive aggressive cherry on top -- part of my prescription was left blank, and I had to dig up my old prescription to find the number (the BC, or base curve, which is either 8.4 or 8.8 when ordering contacts online). So thanks, ladies! Very professional.

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    LensCrafters - optometrists - Updated September 2026

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