This is a very good place to get eye exams and ALL your necessary glasses & fixes. I was able to…read moreget my new Driver License from their eye exam that I need to always get for my new License. I'd recommend them to everyone!

Stay away!! Absolutely worst place to buy eyeglasses or sunglasses. They are a ripoff…read more They hung up on us 6 times My wife needed new eyeglasses, we visited the store, she liked a Gucci pair which the owner said he can do for $320 and $120 for prescription lenses. We finally agreed to pay $400 and he confirmed that he accepts credit cards. I paid $80 cash deposit and left. My wife was back a few days to pickup the pair, and this time the owner insisted that she pay cash. She handed him $200 and the remainder she put on the credit card. She got home and wore the pair for a few hours. She experienced discomfort on the back of ears and decided to call and return. My wife was told they don't accept returns or exchanges and there's nothing she can do because the demo lenses on the frames were thrown out. I called him up and said I will take the hit on the prescription lenses, take the frames back, guy gave me the same excuse and then he decided to hang up on me. I called again the lady picked up and she hung up on me too. They have no clue about customer service I am taking it with my credit card company for the $120 and I will be sure to never go there again FYI the same frame on amazon was selling for $170 Horrible experience

Avenue Eyewear is my go to place for my eyeglasses and my children. The eye doctor is really…read moreprofessional and takes his time to make sure he checks your eyes. Candice is the sweetest person ever! I will continue to go here for my families needs with eyewear. Candice is extremely knowledgeable when it comes to frames and only supplies quality frames! I had my exam done today (this is my fourth time coming here). I'm always impressed with the customer service I receive! Thank You!

For the past 23 years, I have bought every pair of my glasses from this store. Their collection is…read moretruly one of a kind! Eric, the owner, has impeccable taste and an extraordinary ability to recommend only what genuinely suits you. At no point have I ever felt that someone was trying to sell me something--only that I was receiving honest advice, personal attention, and genuine care. I travel extensively around the world, and because eyewear is my passion, I never miss the opportunity to visit optical boutiques wherever I go. Yet I have never found a collection as unique and carefully curated as this one. Thank you, Eric, for your dedication, your attention to every customer, and your exceptional approach to your profession. You don't simply sell glasses--you understand that the right pair of glasses can be a work of art, as precious and personal as a piece of fine jewelry. Valentina C.

Great service all around, very pleasant staff, best glasses I've ever had. Will definitely…read morerecommend to others

This is hands down the best Opthamologist/Eyewear experience I've had after twenty years as a…read moreWarby-Parker addict, after twenty years as a Cohen's customer, and patient at Fromer in Manhattan. I first came to New York Optical on Graham Ave because they do Field of Vision testing, but they corrected my prescription and gave me a great price on contacts and two different pairs of designer frames (which were cheaper than I expected) a price much lower than I was expecting. After wearing W.P.'s for so long I'm shocked at how much more popular I am in designer frames (RayBan's and Polo for me, but they carry all the top designer). And the service is flawless. Best anywhere. Wells in Bushwick

This place is great, the employees are considerate of you treat you like a human being. Myra is…read moreawesome lol she always holds me down and the tech guy I know he tired of me coming in to tighten my glasses but they do, and I deff would refer this spot to other people deff check it out and they are bi lingual!

Thank you Big Chris for hooking me up on a beautiful pair of Gucci Sunglasses. I was turned away at…read moreanother optical store in Kings Plaza, and by accident walked into plaza optical... I'm so happy and will recommend this place to all my friend. Thanks Chris

I went to plaza optical about a year ago to get my eyes tested.There was an issue with my…read moreprescription so I called to validate the date of the prescription. Initially, I spoke a man Chris on the phone, very pleasant. He put me on hold briefly to find out added information from his manager. A rude women I'm guessing the owner came on the phone and said " What is it you want, I'm very busy. Your cutting into my time with customers. I said I am a customer as well. She put me on hold several times. Just overall very nasty. I just don't understand how someone can be so nasty and disrespectful to a someone who paid for their services. Absolutely, disgusting and unprofessional woman! I would not recommend this business at all!!!

I came here during opening weekend to check out the new store, their first in Staten Island. Like…read morethe other stores, they do eye exams, and there is a large selection of frames to try on and choose from. I didn't buy any new glasses, but I did get my current glasses adjusted, which I appreciate that you can drop in and do at any store. Everyone working there was very friendly and helpful, and I'm glad that they have a new convenient location at the mall!

The best place to buy glasses ever! I have been shopping here for almost 20 years! I come from Utah…read moreto get my glasses from them. The BEST PRICES! The Best quality!

The best place ever! I love Oren! He took care of me and my husband from beginning to end. I love…read moremy glasses and the compliments do not stop!

The gentleman that works in the place who has been there for years has a really bad vibe. Whenever…read moreI've asked him for something he seems irritated that I've even asked. Recently I went in and asked for my pupillary distance from my last exam and eye glass order and he refused to give it to me. He lied and said PD is based on the frames. PD has nothing to do with the frames. It's an eye measurement. He seemed annoyed to even provide me with a record of my eye exam from last year. I will never go here again. They have nice frames, but it's a weird and awkward vibe in the place. Heights vision is right around the corner and the staff is much more hospitable. I went to another vision store and they gave me my PD free of charge without any hesitation.

I have been to this practice twice before. The last time was 2021. I made an appt online for a…read morecomprehensive contact lens appointment. I received two confirmation emails, a reminder text message, a reminder voicemail, and one reminder call which I answered. In none of those - did anyone say that the practice policy is they do not offer standalone eye exams, you MUST buy glasses or contacts from them. I've never experienced a place where this is required, INCLUDING THIS PRACTICE. Until now. When I arrived, Lydia informed me of this, after I politely declined her reading me my eye insurance benefits. I explained that wasn't in any of their communication to me, and she said that wasn't her fault, but this is the policy now. She told me three times that the old eye doctor died, so of course policies change (not that they shared that change with me, a prior patient). She made zero effort to empathize or reflect on how rude and inconvenient it is to require an additional purchase in order to see the Optometrist. They have almost no selection for glasses, Lydia is a miserable salesperson and I had no interest in working with her on purchasing anything. I asked to speak to an eye doctor or practice manager. Nobody is available. As others have said, go to Cohen's. It's less than a block away, they take walk ins and they are lovely.