Made an appointment the day before there employee inspected my tires everything was fine made…read moreappointment for the next day dropped my truck off at 330 I gave them my phone number that day and next day when I gave them my truck I sat across street watching you tube they pull my truck up and it sits there I watch them do other peoples tires who just drove up so after no call and waiting for 1 hr 14 min they said they tried to call if they would have checked my appointment the day prior they could have contacted me but to lazy I guess whole place is a joke and scammers said they couldn't change my tires because an issue with my front tires made an appointment didn't do what was promised didn't communicate were lazy didn't communicate.lady behind desk was awesome very nice don't go there a bad service no respect for other peoples time horrible communication just a bad business all together

I brought my car to Gosslin's to have the tires balanced and they also checked the brakes…read moreI made a follow up appointment for brake replacement and repair. First issue was the noise coming from my tires after the balance. They got me back in, took off the tires, drove around and found no issues, although the noise was gone afterwards. Hmmm. Yesterday they did the brake job, then today when I drove the car, it made a loud clunking noise every time I stopped, so I had to return home. Since it's Friday now, they can't get me in until next week . The biggest issue? My plans to go out of town for a special weekend with old friends is cancelled because of their poor workermanship. I do not recommend. This has been a very bad experience.

Amazing customer service, wonderful pricing and my repair was completed quicker than expected! I've…read morehad no issues since!

Dropped off the vehicle the night before. 9:30 fixed perfect. End of month they'll replace the…read moreheater core, recharge the ac and replace the top dash piece. Their labor is a little pricey but well worth the reliability. James Hirsch

Friendly, thorough, knowledgeable staff. I will return to them for all my future oil changes!read more

Just passing through town and found this gem of an auto shop to get a quick oil change. Lisa and…read moreher husband Junior made the experience wonderful, and had a lovely chat with both of them; in a blink of an eye my truck was done. They also checked my brakes and topped off my fluids, really appreciate the great service and friendly experience. You two ROCK!!!

This is a bit late this happened in 2025, but I needed time to assess what was going on with the…read morecars. This is more detail for my Dec 22nd, 2025 review. I have 2 cars both were being serviced at Leon's and for regular service I liked them, good customer experience up front. However, I took my 95 Toyota Land Cruiser in with 2 issues a suspected fuel leak (we could smell fuel in the garage when you opened the door) and it was running rough, more so when it was cold. Leon's looked at these problems and said they could not find either one. About the same time I took my 2001 Subaru Outback to them about an overheating problem and the guy from the shop came back with a big list of repairs to fix the problem even though I told him this car was a car I was not going to pay lots of money to repair. So with no solution for either car I looked for and found a shop in Arcata. The Land Cruiser went in first. On the first day he dropped the fuel tank and found that the line to the emergency break had worn a hole in the top of the fuel tank and it was leaking. He fixed it and looked for the other problem, it took him a bit longer but not much and he found the number 5 spark plug cable was periodically arcing to the exhaust pipes. So here is the significance of that, Leon's let me drive the car out of there shop with an active fuel leek and an active ignition source should the fuel get close to it. I was not pleased. Then I took the Subaru to the same shop in Arcata and in less than a day he said he found the connector to one of the fans that go on when the radiator gets too hot was not securely connected. Infer what you want from this but one thing is for sure Leon's should have caught the loose connector. Both cars now seem to be running just fine. So why did I not rate them a 1? Well initially I rated them much higher. When I came here for oil changes and tuneups the customer service at the front desk was great and this is where most auto repair shops drop the ball. I assumed that the work in the back followed the same pattern, but this turned out to be a bad assumption. So they could be good for regular maintenance, but I would not go there for anything tricky.

Worst customer service I have ever received. Left an appointment disrespected and frustrated…read more I like to say good things whenever possible, so first the good: Scheduling appointment was great. I immediately put the appointment into my phone with alerts, but when I showed up, they had me down for the following week. Honestly, I have a reputation for being in the right place, early, like I was that day. Maybe it was my rare mistake, maybe it was theirs, or maybe just a simple miscommunication - fine, moving on - wasn't upset about it, demanding, or anything. The good part was that the owner checked with the foreman who said they could squeeze me in. Very nice, unexpected, and I thanked her. Then things went off the rails. She said no time for an oil change, which I was fine with. However, I said my coolant was a little over-filled and power steering fluid was low. She got snippy with me in a bad way saying she was already squeezing me in. I wasn't demanding anything, and it was a 5 minute job. If she had politely explained that it wouldn't be possible today, I would have accepted it, no problem. I said "sorry, it was just a question." She snatched the paperwork away, grinned at me in a angry way and asked if I wanted to leave. How incredibly over the top and insulting. She added, "because you seem unhappy." I said "you seem unhappy. It was a simple request. Not a demand." She was clearly angry and reiterated that she was doing me a huge favor already (although I think the scheduling issue was on them). Her tone and actions were way, way out of line and totally unacceptable, especially considering how minor the request was. So I calmly said, "This is unfair treatment and unprofessional" and left, which I think was pretty fair. I called to speak to the manager, which I think I have only done once before in my entire life. She answered and passive aggressively said, "sorry, I'm the owner. Leon was my dad." She made no effort to make it right. And she was edgy from the very start too. The whole interaction was so unprofessional, hostile, and I'm shocked by it. Probably the absolute worst business interaction of my entire life. I have never written a negative review before, but this is well-deserved. Do not go to Leon's.

I had Ray's do some engine work and radiator replacement on a newly-purchased (with a heavy…read morediscount due to known issues) 2002 Santa Fe a while ago, and was totally pleased with the outcome. They even took care of having the smog certificate issued and smoothed the way for me to get the vehicle registered. I've had two later occasions to have them look at a couple of unrelated issues (hood wouldn't release and rear glass hinge was crooked), and they fixed the issues in 10 minutes while I waited and refused to charge me for the labor. The business gets my highest rating for quality work and friendly service at very reasonable rates. I'd go higher than five stars if I could!

Ray fixed my truck window. They also worked with my warranty company. Thanks for a great fast job.read more

Kind of torn on this one. I went to Northwood, pre approved for financing from GM. So I filled the…read moreonline prequal and sent them the letter through gm online. The next day I find out my credit had been ran seven times, and again by gm, who had already offered me a loan... so I made an appt. went in two days later in person i said, "look I'm a year out of a 3 year bankruptcy, and I've worked tirelessly to get my credit score back over 700. I have a letter here from GM. I've been approved for 36k or less so rather than shop around for a loan I'd rather take this offer while you have a few cars that fit the bill." I was told by my salesman who was green AF, that's not how it works here, the finance guy makes all those decisions. I was told I could not speak to him at all. I feel like I should have walked right then, but they had the exact car I was looking for so, i said lets look at what you can do. I filled out some forms, which was odd, because they had already run my credit 7 times, but i assumed they knew what they were doing. they ran my credit to 6 loan companies and gm... again...all dinging off on my phone as it was happening. As I'm literally showing the sales rep saying wtf you guys just dinged my credit 14 times in three days when I already came with loan approval from gm in hand? this was not a prequal letter, it was a loan approval. I later brought this up to the finance guy who I was not allowed to speak with for an hour and he comes out and says "we'll we got you approved with GM" he said "Don't worry your score will drop like a rock but anyone important will know you were shopping for a car" - ok d.b. we'll my score went from 730 to 598 in 1 week because I have too many credit enquiries, and I came prepared to not have this happen. You guys need to listen to your customers, as you work for us remember? meanwhile the car wasn't detailed and there are quite a few spots with window sticker type sticky that needs to be professionally cleaned and buffed off. So they said, come by on Sat. So I did... But it turns out the detail guy wasn't in, and wasn't going to be. so I've been told now they will detail my car, and buff that sht out when the new plates come in, whenever that is. So I have a brand new car that desperately needs a wash and detail, and they owe me one... Judging by the reviews Im not sure if i should even let you guys service my vehicle which is free under the warranty I paid extra for... I'm the greatest customer ever, easy going, come with all the resources to get the job going, I don't ask much, I'm never rude, and I just want to be treated fairly.. I'm buying the first new car in my entire life, it should be a great and fulfilling experience. I should walk away excited, and happy as its the f#$king american dream!. but the only taste I have in my mouth is I shouldn't have bought here... 2 stars for my kick a$$ Chevy!! 1 because Hunter tried his very best...

Horrible attitude from an employee, went in there with my friend to get her car after they did some…read morework on it and the guy I think his name was Jeff was Sooooooo rude! He needs an attitude adjustment bad! He had her signing papers and was literally trying to cover the words so she couldn't read what she was signing. So disappointed do better!

Avoid unless you want your factory parts stolen and be told they "threw them away" because that's…read morewhat happened to me. They didn't "think" I would want them back. They'll tell you one thing and make excuses after excuses when they don't fulfill what they've promised. Dishonest and corrupt business practices. If yelp allowed, it's NEGATIVE stars for me.

They had very affordable prices and helped me install my 05 LYY Cab Mounts. I would recommend them…read moreto people.

Super customer service, very prompt and friendly. They were out of the oil my car needed, but…read moreoffered to schedule an appointment without me needing to ask. Checked my tires for nails even though the pressure was just a little low.

Don't waste your time here, head down the street to Gosselin Tires where you'll actually feel taken…read morecare of. Firestone wanted my car ALL DAY (got there at 9am) for them to simply check my tire for a possible leak Went to Gosselin who had me in and out with an hour and even recommended a nearby breakfast spot