Really positive experience with a tire repair recently. Everyone was friendly and helpful. The…read moremanager, Dustin, was particularly attentive. Nothing about the experience made me question either their ethics or quality of service. I would recommend to others without hesitation.

I ordered my tires online and Goodyear.com and picked my day and time to have them installed. The…read moretires were delivered to Paramount in Rosemount and I was able to drop my car off very quickly and easily. Everyone was very kind and helpful and gave me a correct pick up time for my car.

I've brought my car in twice - once for brakes, and today I just had my AC compressor replaced…read more They were easy to work with and flexible with my schedule. No complaints, and I am thankful that I don't leave feeling taken advantage of.

I have previously taken my daughter's car to this shop and I have appreciated the quality of the…read morework and I felt that the prices have been fair. Until today. I took the car in for an alternator replacement. I was quoted $800 for a 2005 Toyota Camry, plus a $100 assessment fee. When I informed them that I did not want them to do the work, I felt an instant change of attitude from this establishment. I paid the $100 assessment fee and informed them that a tow truck driver would be coming to get the car. When I was questioned as to what I was going to do and why I wasn't getting the car repaired by them, I informed them that their prices were too high and that I had received at least 3 quotes that were $250-450 cheaper than them. Andy (not sure if he is the owner) would then not release the keys to the vehicle to me and informed me that when the tow truck driver arrived they would have to come in and speak with him to get the keys. As reported by the tow truck driver, Cha's Auto made him start up the vehicle and drive it off of their property in order to hook it up to the tow truck. RIDICULOUS and DISGUSTING CUSTOMEF SERVICE. I will NEVER take my vehicle here again and I will make sure that everyone I know will also avoid this establishment.

what would have been a 1 star, changed to a 4 because the service manager Jake did an outstanding…read morejob (I give him personally 5 stars) something went terribly wrong during my oil change and I woke up the following morning to a puddle of oil in my garage. I took the vehicle back in, and was so fortunate to have Jake's help to remedy the issue. he went above and beyond making sure I was taken care of.

Nearly three weeks ago I had my oil changed at this location. Earlier this week while my wife and…read moredaughter were in the car, the check engine light came on and flashed along with an emissions system failure message. Barely made it home because the car went into a limp mode. Brought it to my Honda dealer and the car was overfilled with oil by half a quart! The overfill also damaged/broke an oil sensor according to my Honda dealer. Because of this situation, I had to cancel an entire week of appointments and meetings due to no vehicle. I will also have to be paying nearly $500 to fix the sensor and redo the oil change. They also never completed the air pressure nor showed me the oil dipstick. I will not be returning to this location after this incident that nearly destroyed my car. I have contacted corporate to resolve this matter

I worked with Mike to get a replacement taillight for my Ford Escape. He explained and showed me…read morethat the clip that holds the light had broken. Mike said it would take them 1 hour to replace the taillight but would need 2 hours to get the taillight delivered from his supplier. Three hours later I received a call that my Escape was ready. The total cost was $274.16. The last time I had one replaced at a Ford dealership I was charged $500.00. Thanks Mike! Well Done!

This is a few times now that we have relied on Car Care Advanced for repair services for my…read moreelderly, mother-in-laws aging vehicle. Since we live out of state, getting things done presents extra challenges. Mike, at Car Care has always been great to deal with for timely, accurate information and a no-nonsense idea of what has to be done immediately and what can wait. Their prices are fair and Mike went above and beyond to get the car fixed, fixed on time, and actually dropped off at my mother-in-laws apartment, despite the fact they were insanely busy. Thanks Mike and the Car Care team!

Never had an issue here. Been going for a few months now. Always quick and I love that they vacuum…read moreoff your mats in the front. Always use a coupon from the yelp app or their website. You do get a 'free' car wash code for later as well. Just like everything prices have gone up but use a a coupon and it's a pretty good value.

We have been going to Protech for years for our auto maintenance. We trust Protech. They are…read morehonest, do a good job and are reasonably priced. Today I went to get my oil changed. I was pleasantly surprised to see that they washed my car mats! They were salty and dirty from getting in and out of the car all winter. Not only did they wash my car mats, they vacuum and I get a car wash included in the price of my oil change. We highly recommend Protech!

Got an oil change. Super quick and very helpful! They even fixed something extra for me. Great…read morevalue for the efficiency.

I was very happy with the staff but surprised with a $114.31 bill…read more That was so much more than what I was planning on. I have been going there but I think I'll be pricing around. Before pulling in a staff member was marking the windshield with a marker but didn't explain why when I asked.

Although you never look forward to going to any auto shop; I've had nothing but outstanding…read morecustomer service, workmanship, and quality with Christian Brothers in Lakeville! Been taking my F150 here for a few years now and it's been on point every single time. The have fantastic communication (text/call), provide detailed photos, and have consistent estimates/pricing. More often than not, I'd rather just take my truck to CB than the Ford dealership!

After coming here for years to get oil changes on many different vehicles, my family has decided to…read morestop affiliating with this business as we continue to get ripped off unless someone challenges their final prices. Once it was for my sister getting her brakes replaced where they quoted her a MUCH higher amount than they did to my father for the same vehicle, and another time was today while trying to get a sensor reading on another one of our cars. We have come to find out that employees here have sexist attitudes and behaviors which is incredibly disappointing to see. The only reason they get 2 stars and not 1 was because they changed my oil. Nothing else. Today, my car got an oil change here and had a tire pressure sensor read. I had credit for a free oil change, and Darin quoted on the phone that the sensor reading would be $50. Awesome. So I show up to pick up the car, they say it's going to be $76 something dollars. They told me the 25 other dollars were "fees". I politely asked what the 25 dollars of "fees" entails as that's not what I was originally quoted, and he said "environmental disposal fees". Why is there an environmental disposal fee for sensor reading? I expressed my frustration saying I was quoted something else, and they only fixed the price to what they told me at the beginning AFTER my father came inside and challenged them on it. And then suddenly it was all a-ok again, and Darin said "no harm, no foul". There was, though, as I would've been charged $25 in "fees" that I was not made aware of if I wouldn't have brought my dad inside to help me. They told my father and I that the $25 "fee" is on every single diagnostic check (they just conveniently didn't mention it when they originally quoted me $50), basically admitting they rip people off every single time. They also quoted me 175 dollars for a single TPMS sensor, what a joke! That is substantially more money than Discount Tire, which is where I will be going from now on for this type of thing. We will not be coming back any longer. It's clear they take advantage of people not knowing that other prices are available at other car repair shops. My father loved bringing our cars here as it was close to our house but after today he said he is no longer interested in business with them, same goes for my sister and I. They reached out to me yesterday, a week after I posted the complaint, saying they called me and left a voicemail, which they did not do. Don't go here!