Amazing customer service. Kara and her husband are so helpful and knowledgeable. We are first time…read morehot tub buyers and they had guide us through every step. Now my husband is in seventh heaven. Thank you SW Florida Hot Tu

I had my spa installed today, what a great job they did!!! Brian Reznor & his entire install team…read moremade it seamless. Highly Recommended!!

I woke this morning (chilly one) to my Spa blowers going crazy! Not having been a pool/spa…read morehomeowner previously I was panicked! The moment Advance Solar & Spa opened I was on the phone. Thankfully Sandy quickly assessed my problem seeing it had just happened to her pool yesterday (freeze protection) - how would I have known. In any event, this is probably my 3rd time reaching out to Advance Solar & Spa only to each and every time thoroughly impressed by the exceptional customer service. Highly recommend this company you won't be disappointed.

The new construction pool built for us by Contemporary Pools (CP), greatly exceeded our…read moreexpectations- The CP crews and all the contractors displayed competence, professionalism, and courtesy at all times- But the best is that the pool has enhanced the quality of life for my better half, who suffers from a chronic illness- I am especially grateful for the perfect design by Brett Mckibben, the information sharing by Dan Bakes, and crew management by Jose- Also, to Jackie for making it easy to sign up for the pool service- Thanks very much for an incredible oasis for us- Steve and Rita W, Southwest Cape Coral

Worst customer service ever. From front desk to owner's. Spent $145k also pre paid for one year…read morepool service and 6 months additional tried to address multiple times our salt content was too high I'm talking about almost 8,000 ppm! Spoke with Jackie spoke with Bri spoke with Bret and nothing!!! Simply asked for owner to call us and then they discontinued our service saying we're not a good fit ? No accountability and per our new pool service company they have other customers from contemporary pools that have the same problem. High salt content and crap customer service ! As owners of our own company when an issue arrises such as this and a customer wants to speak with the owner to find a resolution please do your part and call and rectify the issue. Now we have an attorney.

Y'all I see the good reviews, but they're from over four years ago and I am telling you not to go…read morehere!!! I normally go to Pinch a Penny but Leslie's was closer to me at this time, and they seem to have slightly better prices so I gave them a try. Worst pool store experience I have had yet. There was an old gentleman there that was cranky, and slow, and didn't seem to care about what I personally wanted . I went in to get specific items and had them test My Water and all he did was try to sell me on several different things I know I didn't need. Plus, they didn't have the item that I actually needed . I left and went back to pinch a Penny and told them some of the information the guy had told me and they said that was completely wrong and that it should be illegal to give out bad information They have someone working at Pinch Penny that came from Leslie's and he vouched that they were only told to upsell, And had very little training . I will happily spend a little more money to have knowledgeable and friendly service .

Tammy Haessly is so positive, informative and professional!! She takes the time to manually test…read moreour pool water since the manager, Margaret Baker refuses to test it and won't calibrate the machine at the SW Cape Coral location. Ask for Tammy, she is outstanding! We even bought our salt water system from her when we moved here 3 years ago; she use to work at the SW Cape Coral location. Now we call to see where she is and drive extra to get her professional advice. Thanks Tammy!

We've been here three times. This is where we get liquid solar cover for our pool. The people…read moreworking the back counter are generally more welcoming and knowledgeable. The young girl that works at the check-out counter is evidentially happy to do no more than that. Stock for floats and pool toys was very low a few months ago but this visit we noticed a nice variety of items being offered.

I am surprised the location on the parkway in Cape Coral by the UPS store is still in business. I…read morehave dealt with unprofessional people in my life but the lackadaisical attitude of this employee just blew me away. I will keep this short. I use their liquid chlorine jug program and have never had any issues until the last trip. I routinely get 4 jugs refilled, store them in the garage. I got home, unloaded them onto the floor, later that night I was in the garage and smelled a "clean" smell. I didn't pay attention; my wife uses bleach on the whites when she washes. The next morning, I was back in the garage and as I started walking towards the jugs the smell got stronger. I looked down and saw that the jug had slowly leaked onto the floor. I took it and placed it on a concrete bench out by the pool. That jug was the first jug I started using, it also leaked onto the bench. Today, 7/9 I took only 3 jugs to get refilled. I had purposely written with marker, "hole in jug" to make sure I didn't get the same jug. The black-haired employee after I told him what transpired with the hole in the jug and wanting to exchange the defective jug with a "new" one, I would have to pay 10 dollars for a "new" jug. I explained the situation again and his was response was the same thing. I will NEVER use that business again, I should have looked at the reviews and gone elsewhere for my business. I just filled my 2 jugs, paid and walked away. As I was reading some of the comments the only replies Pinch A Penny sends are on reviews that are positive. I wonder why....

This place and its owner can not be trusted and is a complete ripoff. I needed to replace my pool…read morepump after spending over $2K 3 years ago with this place and it was not covered by manufacturer warranty because it was not properly installed. The owner Gusto then wanted $450 more than the Leslie's pool supplies company for the same pump and install. I would not recommend anyone use this place of yours care about customer service and them honoring the warranty. Worst service ever!!!!

I always have a good experience in the south cape store. The staff is always very knowledgeable,…read morehelpful, and friendly. They make taking care of my pool simple and convenient!

Step price considering he only told me the leak was in the room with wet carpet. Complete waste of…read more$350.

Great service! Honest & fair prices - as well as professional in all communications. Kept me up to…read moredate with our appointment; arrived on time, and were able to effectively detect our leak. Highly recommend!