I highly recommend Priority Pools to anyone looking for dependable, consistent pool cleaning and…read moremaintenance. Alejandro does a great job--his attention to detail truly sets them apart. He always follows through on every instruction I provide, and week after week, the service is thorough and reliable. I've worked with two other pool service companies in the past, and neither comes close. They usually started off strong, but their quality quickly declined over time. In previous years, poor maintenance even caused my pool to turn completely green. Since switching to Priority Pools, I haven't had that issue once. I don't often go out of my way to recommend companies, but Priority Pools--and especially Alejandro--have absolutely earned my trust.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Ordered a hot tub from Keti,he was a great help from the start. Ordering was easy,a few weeks went…read moreby and had to call Keti for an update. Turns out the wrong hot tub was delivered from the manufacturer. Keti wasn't about to deliver the wrong product and had to send it back. It took a few more weeks for the correct tub to be delivered. Had to set up an electrician to hook the tub to our power supply,again Keti was all over it helping with contacting his choices in electricians. This guy has been taking care of business a LONG TIME and it shows. Everytime I called with a question or any concern,the phone was answered. The issue was resolved. Hot tub was delivered easy as pie and my family could NOT be happier. If you're considering getting a hot tub,Keti is the guy you WANT to CALL. HE.WILL.TAKE.CARE.OF.YOU! Absolutely Delighted!

Looking for the right Spa can be challenging, with the abundance of choices on the market…read more I decided to go with the Cal Spa based on research and recommendations. As for the perfect fit for my budget and therapeutic features, Kedie got me pointed in the right direction. The store experience was no pressure, knowledgeable and honest. Kedie and Shawna's purchasing, ordering and communication are spot on. The Delivery Team did a flawlessly deliver and setup, the Set-up personal was very insightful and educated me about some of the do's and don't. As for the Delivery team were prompt to show up and in and out in no time. Kedie did a in-service at my home after delivery. Learning about how to do preventive maintenance on the spa is a need for the care of my spa and all who will be using it. Needless to say I was in my Cal Spa that same day....Impressive. Its converting to know the Dream Team has your back 24/7 for questions and concerns.

Semi-inground spa buyer Have owned it for years…read more It's fantastic I wouldn't have it any other way. Easy maintaine no chlorine Great process service is in house

Creative Spa Design is awesome!!! Purchased my semi in ground spa from them in 2019. They have…read morealways been very helpful over the years helping me keep it in top shape. I would highly recommend them as your one stop shop if you are in the market for any kind of spa / jacuzzi purchase.

They continue to take care of us even after our spa purchase 4-5 years ago!! I worked with Todd at…read morepurchase and most of my visits, however Kieth and anyone else I have worked with have been just as great!

Sunset Spas provided a wonderful experience in buying a hot tub. After looking around, they were…read moreable to provide a wealth of knowledge and get me exactly what I wanted. They were great to work with and went above and beyond to give me a superior customer experience. Todd, Keith, and Anthony are great resources to help you find the perfect hot tub for your needs. For us, it was an Escape model that sits low to the ground and the turn around on delivery was very fast. We are about to get in our hot tub for the first time! Thank you again for everything!

These guys are the best. I am in California and my orders get here quickly. Their prices are good…read more I had to search for them because google does not list them first. PolyTec is my go-to pool supplier for pumps.

This company has some of the worst costumer service I've ever encountered. We spent $1600 on a…read morebrand new pool pump from them. Installed it and it didn't work. Instead of offering to help us, Polytec Pools brushed us off and sent us to the product manufacturer. Fine- we agreed and contacted the manufacturer, who had us have an authorized pool company come and diagnose the issue. It was a bad pump. Brand new yet bad. We've been jumping through hoops to try and get the part needed. It's been two weeks and still nothing. We've been throwing away chemicals into a pool that doesn't have a usable pump. Not only does Polytec Pools refuse to take back the pump but they refuse to even help us with the manufacturer. This company, for all we know, sold us a pump that they knew was bad. I would not order anything from them. Not necessarily because the product didn't work but because they refuse to stand behind it. Most companies would take a faulty product back. Reputable companies would have their customer's back...not Polytec!

Shoutout to William at Leslie's Pool Supply -- he's seriously the best. Super knowledgeable, kind,…read moreand professional. He helped me dial in my pool chemistry (chlorine, pH, alkalinity, stabilizer), explained shocking and algae prevention, and gave solid advice on pump flow, filtration, and when to backwash vs clean the filter. He was prompt, patient, and actually took the time to make sure everything made sense. Thanks to him, my water is clear and running perfectly. I'll only be coming back to this location because of William.

Will provides excellent customer service and advice. He is very knowledgeable and professional. I…read morewouldn't go anywhere else!

Our pool was about 20 years old and needed some renovations. The plaster had been flaking off in…read moreseveral spots around the pool. We tried a plaster patch but it doesn't match with the original plaster and looked terrible. We asked our pool guy for a referral, and he recommended Jose at KT Build Group. Jose recommended a plaster mixed with some 3M color quartz and also recommended updating our tile to a more modern look, which my wife was thrilled about. Within a couple days, they emailed me an estimate. Their price was competitive. KT wasn't the lowest price of the three estimates we got, but I felt good about their ability to deliver on service and quality. I'm glad I went with my gut, because the whole process was great. They communicated several times a day with scheduling. Their crew was professional and cleaned up after themselves. And the renovation feels like a brand new pool. Thank you Jose and Rex!!

Highly recommend! Had them come out to replaster some spots on our pool. Very professional, on time…read moreand a good price!

My new patio cover turned out beautiful. Raul and his assistant were fantastic, explained each…read morestep and asked for my input on where I wanted the ceiling fan. They cleaned up at the end of each day. I highly recommend Proficient Patios! Janice Liston

What was once a stark, concrete-heavy space with a pool is now a soft, resort-style retreat that…read moreeven feels more spacious than before--thanks to Mark's thoughtful design and careful attention to our budget. German, Salvador, Saul, and Bernardo delivered exceptional craftsmanship, supported by Matt and Jessica, who ensured everything ran smoothly, including coordination with our pool replastering contractor. From start to finish, the process was seamless, and we're absolutely thrilled with the result.

awesome electrician solved my problem efficiently and reasonably I would recommend him highly.read more

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!