We had an awesome pool man that we really enjoyed, but he passed away out of the blue and I didn't…read morethink we were ever going to find anyone as good as he was. I let the pool go for months without being cleaned. It was DARK green and getting worse. I called up Mr. De La Rosa and he was able to come out and do a consultation that day! In two days our pool was back to crystal blue. I also hired him for a weekly pool cleaning service. I don't even need to worry about our pool any more because it has been perfect ever since. Mr. De La Rosa is professional, knowledgeable, and his prices are competitive. I would definitely recommend him to anyone.

Aaron and Andy great services , would highly recommend. I had a big problem with my pool since my…read moreold cleaning services left me, these 2 young men very professional and respectful.

I purchased 2 Groupon's for Sparkle. The service was terrible. This guy tried to intimidate my wife…read moreinto signing a long term contract. He came out to clean our filters and he had his teenage son hose them down. No power cleaning like my last pool tech, our hose with his thumb over the end! I had to explain how to put my simple pool system into service mode! He changed most of my settings and screwed up the auto cleaning system. After the first visit fiasco he has refused to complete the other 3 services that I paid for, not that I want him touching my pool again! He promised a refund but has not delivered and it's been over 2 months. Avoid this company at all cost, they are a joke.

Sparkle Pool and Spa LLC is an absolutely wonderful company!!…read more We are new to owning a pool, and that gorgeous pool started turning a murky green within the last week. My husband called Sparkle Pool, and they not only said they would come out immediately to help, but told my husband they would teach him how to maintain it as well! So cool!! We quickly learned that maintaining a pool on our own would be more expensive than their services, so we have signed up for weekly pool maintenance :). Both of the workers were extremely friendly and positive! When we offered them cold water, they shared that they had plenty and even kindly offered us some of their beverages. Within about 45 minutes, our pool went from that murky, foggy, green to a crystal clear blue color! We absolutely suggest this company to any future customers :).

Marino did a great job in cleaning the calcium deposits on the tiles around our pool and spa. He's…read morevery meticulous and left the work area clean. He's honest and thoroughly explained the entire process. I would encourage you to use his services for any pool related issues including equipment repairs.

When I needed an automation upgrade because mine failed I was recommended to Marino's Pool and Spa…read moreand was told he was an "automation expert". To say that was an understatement. They were able to answer all questions I had, made me feel comfortable with the purchase and eased my stress for getting my pool system back to working correctly. Not only were they quick to respond, get the needed equipment and install it all very quickly, but they took the time to walk me through everything until I was completely comfortable. I will only be using Marino's Pool and Spa going forward.

Pool service was bad. Always had a different employee coming to the house, no consistency and our…read morepool usually had to be cleaned again after they cleaned it. Final straw was when this is how they left our pool looking, I texted owner and he basically said, Oh well. Awful customer service. I will never recommend.

Dave is great to work with. Just moved into a house and the pool heater was bad. He found a…read morecompatible replacement as ours was too far gone to repair. Worked quickly to replace and mad some other adjustments as our lines were not set up for efficiency. No money due until after the repair was completed. Dave also has taken care of our cousin's pool for a number of years now. She said that if anything comes up, they come right out to take care of it. Yes, Dave does have several techs working for him. They all are well trained and do a great job.

As a property manager, having reliable vendors is essential, and Full Pool Service has been one of…read moreour trusted pool service providers for several years. They consistently do an outstanding job maintaining the pools at our rental properties. Their team handles everything from weekly service visits and chemical balancing to scheduled cartridge cleanings and repairs. They are dependable, professional, and responsive whenever an issue arises. Their regular maintenance helps keep the pools clean, safe, and operating properly, which is important for both property owners and tenants. It's a pleasure working with a company that takes pride in their work and provides consistent, quality service. I highly recommend Full Pool Service to anyone looking for a knowledgeable and trustworthy pool maintenance company.

The company randomly charges different amounts and I kept telling them to not save my credit card…read moreinformation but they kept doing so and I have tried to call and email them to call me so I can talk to someone and discuss the issue but no respond until I canceled my service and I told them how I felt. I don't feel like they are honest.

The Best Pool Company in Las Vegas! This company takes care of their customers! Both Cathy, Mike…read moreand the rest of the crew at the main office are very helpfu! They don't pressure you in anything. Great pricing! No sugar coating of the process or price! I definitely will refer them to future companies.

We had been shopping around for pool contractors and no one could keep us in our budget for what…read morewe wanted. We had all but given up until a friend had mentioned build your own pool. I was skeptical at first because I thought it would me a lot of work on my part but that was not the case. We live in Los Angeles and Las Vegas so I am only here every other week. They handled everything. How it works is they get a flat fee and bid out the subs on your behalf. You pay the subs directly. This is where you save money. There is no mark up on the subs and the subs are all licensed bonded and insured. Doug the owner has been building pools for ever and knows his stuff. Bridget the designer has been designing pools for 17 years she comes to your home and lays it all out on the computer. She listened to what I wanted and made the design even better than I had imagined. All in all we got a bigger pool and a fire pit for 10,000 less then every other bid. The pool will be complete in just about 7 weeks. The only delay was with the Summerlin HOA, not the pool company. Please do yourself a favor and talk to these people before you make a final decision. You won't regret it.

We hired this company to clean our pool on a weekly basis. For a number of weeks now the pool looks…read moreuntouched immeadately after an employee cleans it. When management was contacted instead of being offered some form of solution we were told they are "doing the best they can", that we should be cleaning it ourselves in between their "cleanings", that they cannot provide the time frame needed to do a proper job and that our pool was bad to begin with. When asked why we were never notified of the necessity of additional services to resolve this they have no explaination and when asked for an email address to email photos of their last "cleaning" to prove how shotty the work has been for weeks they provided us with nothing more than an abrasive attitude. Their customer service is deplorable, their lack of communication is ridiculous and their quality of work is completely unacceptable. Others have filed complaints with the BBB regarding these exact same issues and others have left poor reviews for this company and now we know exactly why. Other companies we've hired in the past have not had a problem providing adaquate service on a weekly basis nor did they provide such condescending, unproductive customer service. DO NOT HIRE THESE PEOPLE TO CLEAN YOUR POOL UNLESS YOU ENJOY LOOSING MONEY AND BEING PISSED OFF REGARDING THE CUSTOMER SERVICE YOU RECEIVE.

Had a loyal 10 year relationship with this pool company. We turned our house into a corporate…read morerental and needed repairs done for our guests and they couldn't get it done in a reasonable time so as soon as we said we would contact another company to get it done, they said fine, we will send you your last bill. Really?? 10 years of loyalty and your customer service is to just let us go rather than get the work done. SMH!

I called Roger's Repair Service, to take care of a problem our weekly service couldn't/wouldn't…read moretake care of. I wanted a 2nd opinion on what they were telling me, that, ran into the low 5-figures. So I called Roger's Repair Service. I'm SO glad I did. They showed up on time, and got to work. He explained everything as he was working. In about an hour, he was done. There were a couple of bits and bobs he needed but had them on his mobile warehouse. I cannot believe how cordial, professional, and HONEST, (which in Las Vegas is a big deal)

Rogers Pool Repair Service came highly recommended from a pool cleaning company that did not do…read morerepairs. From the first contact, I knew I was dealing with a Pro. Bill was on time for the appointment and right away began analyzing my pool and what was causing the issues. His work was precise, timely and fair in price, no up sales and no shady salesman vibes. I will use this service again when needed. Its so rare to find a business with ethics, hard work and professionalism you can trust.