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    Proficient Patios & Backyard Designs

    3.2 (335 reviews)
    Closed 8:30 am - 4:00 pm

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    Services - Proficient Patios & Backyard Designs

    Patio cover installation

    Patio cover repair

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    Patio

    Finished patio is just what I wanted. Workers from Proficient Patios were professional and knew their job well. They always let me know they were on their way and cleaned up the area everyday before leaving the yard. Communication with Proficient Patios was easy and they kept me informed of the progress until the job was done.

    BEFORE...

    My new patio cover turned out beautiful. Raul and his assistant were fantastic, explained each step and asked for my input on where I wanted the ceiling fan. They cleaned up at the end of each day. I highly recommend Proficient Patios! Janice Liston

    Patio Cover Left Side
    Victor O.

    The Crew from Proficient Patios built me a New Patio Cover within 3 days. They were professional, diligent and did a Great Job. They were able to paint match the existing colors of my exterior to the new stucco columns. They were able to work within my time line with No delays. I am very happy with there work.

    The glitter left behind. The picture doesn't even come close to showing how bad this was. It was all over.
    Amy T.

    Proficient Patios finished our project a few weeks ago. I took some time to process everything before posting because I want to do my best to set emotion aside and just give facts. Having said that, this was an awful experience. We hired them to add a lattice patio cover to one part of our yard, and where we'd had an existing cover, to put on a solid roof and screen it in to give is a screened-in seating area. From day one, we weren't happy. There is so much wrong that I'm just going to try to give it in a nutshell, but whatever I put here-it will not come close to listing all that went wrong. The first part of the project was a crew extending the pavers to give us more patio area. The guys were careless with our things and treated our yard as a trash can. They tore a grill mat, snagged and ruined a rug, tossed our grill accessories out into the yard, and left their own trash all over-including food. There had been a dumpster in front of our house for this part of the job and when the dumpster had been picked up, the company left large pieces of plywood, traffic cones, dirt, and large rocks in the street. We waited nearly two weeks for them to come take care of it and ended up cleaning it up ourselves to not aggravate our HOA. The pavers were also haphazardly put in, and they barely used any sand. After it was all done, my husband had to go buy sand and fix the pavers himself. The lattice patio cover, and the frame for the screen look passable. But if you look close, you can see they cut corners. The lattice cover looked unfinished. We had to fix this ourselves. Usually, you would put caulk around where the beams meet the stucco of the house. They did not do this, leaving big gaps. When they removed the lattice cover from where it originally was against our house, it left marks in the stucco. They refused to fix this because it wasn't in the contract. We don't do this for a living. We had no idea those marks would be there when changing out roofs. How would we know to put that in the contract? We had to fix this ourselves. The guys who put the frame up did it wrong so when the screen guys came to install the screens, it caused the frame to bow outward. The screen guy admitted to us later that he knew the frame was wrong. So why did he install the screen then? Until we complained, no one ever said anything. I think they were hoping we wouldn't notice. They had to pull out screens, fix the frame (which still isn't quite right), and then install new screens. Last were the doors for the room. They're super cheap quality and they don't set right in the frame. I had them fix it and they supposedly did, but they didn't actually. The doors are still messed up. There were also big gaps in the frame that made having a screen room pointless. I had to ask them to please caulk these gaps because they hadn't planned to. My husband had to fix all of that too. And while they installed the patio cover and the framing for the screen room, they cut all materials in our yard. So, aluminum was everywhere. It has been weeks since they left and I'm still cleaning it up. We have both large, jagged shards around the yard, and small, fine sprinkles that look like glitter. I had hoped they planned on cleaning it up but they never did. They also never cleaned the patio before setting up the frame for the screen room. They just set up the base on aluminum shards, leaves and dirt. This company has zero attention to detail, they don't even try to present you with a polished finished project. Most companies clean everything up so that when you see the final project it is pretty and ready to use. Not Proficient Patios. They just hand you a mess. I feel like I paid them a fat stack of cash for them to come destroy my property and leave a mess in my yard. We had to clean up so much after them, and fix so many of their mistakes that I'm not sure what we even paid them for. And we're still finding problems, including a few that we found today since it is raining. I've never worked with a contractor where the main person didn't show up at end of project to walk through the project with you and point out all the things they did. Usually when this happens the person is super proud of what they're handing off to you. This did not happen at all with Proficient Patios. No one came to see the end result. But I guess that makes sense since what they handed off to us should be an embarrassment to them.

    Patio with new patio cover

    Proficient Patios designed a patio cover for me and I am thrilled with the work they did. From the initial appointment for an appraisal to the final visit replacing the pavers around the posts, everyone was so professional and detailed. The process was straightforward and I was notified of every step in the process. This was the third company I contacted for my patio cover and definitely, third time's a charm!! Thank you everyone at Proficient Patios for the most beautiful patio cover! I love it!

    From start to finish, Jonathan, Marvin and Alfredo were Pleasant, hardworking and cleaned up after themselves as they finished. Did a fantastic job on our slab and sidewalk.

    Sheryllyne O.

    Wish we shopped around before having projects done with them. They did our balcony and enclosed part of our backyard to make into a sunroom and did a lousy job. When it rained hard weeks ago, it got flooded. Told them to fix/reseal it but there was no sense of urgency to schedule for them to fix. Project costed us $20k just the sunroom enclosure plus extra 15k I think for balcony. Guess what? It rained hard again today and once again, it flooded. The gutter drain installed by the balcony just on top of the sunroom is too short where it brings the water down the pillar. This caused water fall down the wall and splashing on the walls that were recently installed. We asked to get the gutter extended to the side so it diverts the water off the balcony and to the sides so it doesnt water fall down the new walls downstairs. Water was leaking from under the wall and into the room. We would need to get the wall sealed from the inside and outside. They ordered the part for the gutter and when it came, no sense of urgency. They should refund part of our money. We don't feel valued as a customer. Go somewhere else and I would NOT recommend to anyone!

    Patio extension with matching stucco and roof tiles.

    The design expert (Matt) was very thorough, asked great questions, talked through different options, and truly helped design our perfect patio solution for our new home. The installation crew (Jess and others) were prompt, courteous, professional, and cleaned up afterwards. The entire process was very smooth and we couldn't be more pleased with our new outdoor living area. I definitely recommend Proficient Patio as your next backyard oasis contractor!!!

    Backyard with new turf

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    2 months ago

    Kevin and his team had outstanding customer service. Our backyard and side pathway look awesome!

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    2 months ago

    Great company....we had a patio cover and posts to match my existing stuccoed posts, turned out great! Jessica is the best!

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    2 months ago

    We used Proficient Patios on 2012 and they were great,this time we wanted to update the design and it turned up beautiful.We are satisfied.

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    Worked with Eddie on my backyard project and his attention to detail was amazing. I will refer him to friends and family

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    Page 1 of 9

    Ask the Community - Proficient Patios & Backyard Designs

    Review Highlights - Proficient Patios & Backyard Designs

    When Matt came out for the estimate, he was able to help give insight and some ideas on what could be done.

    Mentioned in 61 reviews

    Read more highlights

    Priority Pool Service

    Priority Pool Service

    4.8
    (292 reviews)
    $

    We had GIO come to our pool today for a service call...very knowledgeable and fixed everything to…read morehow it SHOULD be working!!! I would highly recommend them!!! M.I. After GIO serviced the pool equipment, LUIZ came after to make our pool sparkling and clean. Very Happy! M.I.

    We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

    Pools "R" Us

    Pools "R" Us

    4.5
    (139 reviews)

    We were having issues with some markings/discoloration on our pool (replastered last year). Upon…read morereaching out to Blaze (spelling?) who had apparently taken over from our previous rep Luis- we weren't getting any answers other than that our pool vacuum was put in too early (it wasn't). After posting my issues here- Greg immediately reached out and offered to come check it out himself. He came, explained how to repair the issue and assured my husband that if there truly was any plaster issue he would address it through the warranty. They worked everything out to my husbands satisfaction (he can be even more critical than me). If anything changes I will update accordingly but as of now our issues are resolved pending an acid wash. If you have any issues- reach out to the office directly.

    I had an amazing experience working with Pools R Us from start to finish. From day one, they were…read moreprofessional, transparent, and incredibly easy to work with. I worked closely with Ben, who really took the time to understand exactly what I wanted and brought my vision to life. He collaborated with me on the design, paid attention to every detail, and the end result is a pool that honestly exceeded my expectations! It looks absolutely incredible. What I appreciated most was how honest and straightforward he was throughout the process. There was never any pressure or upselling. Just genuine guidance and expertise. The entire team was responsive, communicative, and made everything feel seamless. On top of that, their pricing was very reasonable, especially considering the quality of work delivered. I couldn't be happier with how everything turned out and would highly recommend Pools R Us to anyone looking to build a pool. Truly a great experience all around!

    Hot Tubs Dreams In Paradise Cal Spas - Las Vegas

    Hot Tubs Dreams In Paradise Cal Spas - Las Vegas

    4.7
    (17 reviews)

    I live in Henderson and my old hot tub was leaking and the motors were not working properly. The…read morecost of fixing it was getting near the price of replacing it. I saw a lot of posts and recommendations about Hot Tubs Dreams in Paradise and went to see them. I dealt directly with Ketie one of the owners. He asked me a lot of questions to learn what was important to me and explain all the differences in the types and models. We agreed upon a fair price and he had it all taken care of. He kept in touch with me the whole way through the install. After the sale any questions I had he answered. He even connected with my pool person to walk him though how to take care of my spa. In my experience most times when you buy an expensive item you never hear from the salesperson again. Not with Ketie he follows up with his customers to make sure they are extremely happy and that any and all issues are resolved. I had some challenges with app to manage the hot tub and he helped me to get to the right people at Calspas to get it fixed. I absolutely recommend this place and especially Ketie. I love what I purchased and I feel confident if there were any future issues I can not count on Ketie to care and get them resolved.

    Will be visiting this location, and will text and communicate with them, I like to leave comments…read moreprior to contact with business then leave additional review after business use or experience with company , to help others understand the review and company from a client perspective...will be posting follow up review left three stars as average , I have not had any contact with anyone there yet....

    Xterior Creations Pools & Spas

    Xterior Creations Pools & Spas

    4.8
    (99 reviews)

    Xterior Creations have been nothing short of amazing! I…read moreinitially reached out to 5 pool builders to spec out a potential project I had roughly designed for our backyard. Although the other pool designers/builders did reply and some actually showed up to take photos, measurements and do a mock up design, Jason Jolfs of Xterior Creations took the cake on this one. Jason was very thorough and listened to everything I showed and explained to him about my backyard ideas. When I received the renderings back from Jason we had a winner. Out of all the designers I had met with, Jason nailed every single little detail I had shown and mentioned to him. He even included where our little chihuahua would be relaxing on the artificial turf in his rendering. Not to take anything away from the other designers since they all added their own design ideas/suggestions in the renderings but Jason just had every single thing we wanted in the design he created 1000%. The build process was swift and smooth thanks to our amazing project manager Marco. He was there with us every step of the way and walked us through everything we were to expect and encounter. The steps and time frame was quite accurate as well barring any weather delays. From the dig team to the truss to the concrete and plaster it was a very fun and interesting process to see happening. Marco always stopped by to check on the project and went above and beyond fixing/sorting a few things out himself when needed. For the cost of this pool project which was below the others bids, we definitely got our moneys worth and have been recommending Xterior Creations to friends and neighbors. Major thanks again to everyone we worked with Jason, Marco, Yajaira, Mayra, Kendrick, Rocky, Jonah! Sorry if I missed anyone else but Thank you to everyone who we worked with and made this Oasis in our backyard happen!

    REVIEW DISCLAIMER: This review ONLY REVIEWS our INITIAL…read moreCONTACT and NOT ACTUAL BUILD. It highlights only the initial design process and communications leading up to our decision and does not reflect any actual construction. I feel that based on the outstanding service, this company and their representative deserves all the praise entitled. Unfortunately, many variables (cost and multiple individual projects) led us to choose another company. In searching for a residential pool build with a design in mind for our new Las Vegas home, we cast a large net using Yelp and personal references to 'interview' for this project. On first contact, we informed Jason of Xterior Creations that we were shopping around for the best builder to make our dream come true. Without going into minute details, we only wish to say that from the initial contact, we were met with friendly professionalism and a desire to make our dreams come true. Jason was able to take our conceptual design and come up with exactly what it was we wanted and answer any questions we had regarding any aspect of this proposal project. His communication was always cordial and without delay. Ultimately, the one stop shop approach turned to a contractor/builder situation to save costs for another project. Had funds been unlimited, it would be another story and it was an extremely hard decision to make in choosing. Jason, I wish we had another house just so I could give you business because you were simply awesome! We know that you did a good amount of work for us and we want everyone to know that you are an amazing representative for Xterior Creations - so for anyone reading this review, please do consider Xterior Creations for your pool project.

    Distinctive Exteriors

    Distinctive Exteriors

    4.1
    (28 reviews)

    Distinctive Exteriors completely exceeded our expectations!!…read more Working with the owner Edgar on the landscape design for both the front and backyard was an outstanding experience from start to finish. Edgar was incredibly hands on throughout the entire process and truly cared about every detail of the project. I want to mention his crew are the exact same way, polite, neat and a pleasure they make sure everything is done perfectly! From the initial design phase to the final touches Edgar was present involved and fully committed to making sure everything came together beautifully. That being said we could not be more thrilled with our final result. Our yard feels like a true outdoor oasis, and we are so grateful for Edgar's talent and dedication. we would highly recommend Distinctive Exteriors to anyone looking for a thoughtful, talented, and highly detail-oriented landscape designer!

    We used Distinctive Exteriors for our landscaping. They were fantastic. First off, Edgar is…read moreamazing. Personable, knowledgeable and very nice to work with and very skilled with landscape design. The workers were incredible also. We get a bit picky when we have landscaping projects and we asked for several changes. Also as anyone knows, bigger projects always have some issues. Ours were small, but they listened and resolved every one of them. I have yet to have a project not have a few small issues. They were responsive and awesome to immediately address any concerns. Our landscaping looks amazing. I cannot recommend Distinctive Exteriors enough.

    Premier Pool and Spa

    Premier Pool and Spa

    3.1
    (95 reviews)

    We had such an amazing experience working with Premier Pools & Spas and truly couldn't be happier…read morewith our pool and the entire process! Ron, Sam, and Makayla were nothing short of amazing from start to finish. Ron, our sales consultant, honestly sold us right off the bat. We were fully prepared to shop around and look at different vendors -- which we did -- but we came directly back because of him. He listened carefully to everything we wanted and brought every detail to life in an incredible 3D render of our pool. He even created a slideshow explaining all the materials, supplies, and each phase of the pool-building process, which really helped us understand everything. Throughout the build, he stayed extremely communicative, constantly checking in -- whether in person or by text -- to make sure everything was going exactly how we wanted. Sam -- wow, what amazing things I can say about him. He was incredibly communicative about every stage of the build and regularly came by to ensure everything was running smoothly. He paid close attention to detail, checking for even the smallest issues like dents, tile markings, or anything out of place. He even spotted something on our tile that we didn't notice ourselves and immediately arranged to have it fixed before filling the pool. His honesty and dedication truly stood out. Makayla was also fantastic with communication and scheduling. She kept everything moving efficiently -- nothing was spaced too far apart -- and because of her organization, our entire pool was completed in just a month and a half! We are beyond happy with our experience working with this team and would recommend them 100%. Such a smooth process and an incredible result!

    This might be a long lengthy review, but it is truly needed. I started my project last year. I was…read moreunfortunate to get Ron and Sam. The project should've started before Christmas last year. Unfortunately Ron told me there was some complications with getting the licenses to start, just to find out they were in court. The project started out mid February and was moving along quickly, but somewhere in the middle everything started falling apart and it became issue after issue. Ron and Sam were no help at all so I finally reached out to the owners of premier pools. It was a pleasure getting to know, Rick, Nick, Brandon, and of course David was always there and a few other others. Once these gentlemen took over and got everything back on track and took care of the issues my experience, became what it should've been from the beginning!! I had problems with a few other things these gentlemen that I've just mentioned are superstars and if you plan on getting a pool from them please please have Nick or David design and become your liaison. I'm truly impressed with the team and how they conducted their selves and how they resolved all my issues and if I had to do it all over again I would definitely use them, but making sure I had the correct people to follow through with the whole entire process. I feel if I had one of them mentioned above people everything would've been smooth sailing and I would've not come across the issues that I did . In my opinion, again Sam and Ron need to go... The rest of you are amazing people thank you Makayla for keeping me updated on everything. Thank you David for always being there and understanding and helping me fix all my issues, Nick ,Brandon and I'm forgetting somebody else. I just wanna say thank you from the bottom of my heart! ! five stars to you all.

    Laguna Pool & Spa

    Laguna Pool & Spa

    3.8
    (119 reviews)

    I love this new outdoor kitchen space! The design was thought out perfectly, with plenty of room…read morefor prepping, storage and entertaining. From start to finish, it was a seamless experience. The quality and craftsmanship is outstanding and built to last. It has completely elevated outdoor living--even better than I could have imagined! Thank you, for another job well done Laguna Pools!

    This past April 2025 I had Pool & Spa (LP&S) remodeled my Pool Waterfall, Spa & Pool tile. I am so…read morehappy I cho se LP&S instead of the two other companies I got quotes from that were not trustworthy. Dewey Forte of LP&S quoted my job. He listened to what I needed and bid accd. to that. He had no problem running my project thru the HOA. The quote was very clear, detailed in project steps and payment schedule. And relative to the project scope the price was reasonable. Stayed in communication thru out the job, and made sure everything was completed as quoted. And all the office and LP&S workers were outstanding. Shannon responded to my questions and was always ready to help. Scott, Mike... the tilers- all of the support team were personable, responsible, respectful of property and a pleasure to interact with. I could not end my review without saying that Juan, the Waterfall remodeler was a true artisan. Wow! Really he rebuilt, sealed, painted and modeled the material to look like real rocks and so that the waterfall flow perform much better. It's beautiful. I could not be more pleased with this entire process. LP&S are the best. I would not hesitate to use them again.

    Proficient Patios & Backyard Designs - patiocoverings - Updated June 2026

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