Sam was amazing. So thorough, patient, and knowledgeable. Never ever pushy; zero salesperson icky…read morevibes. He did everything he could to help us make the best decision at the best price. A super refreshing experience (no pun intended.)

I originally bought a hot tub from Wayfair & it showed up damaged. I'm glad I went with a brick &…read moremortar this time around. Their crane recommendation worked out well, and the at home tutorial was comprehensive and informative.

The place appears to be a total scam! I ordered a fridge to pick up from their store and they said…read morethey don't have it and can't order it at that price. They will not honor the price for which they advertised and for which I ordered. They claimed their website does not show a price (lie) and that the website would not allow me do order (another lie). Just look at the screenshots I've uploaded.

My husband and I couldn't have been luckier than when we purchased a salt water hot tub from The…read moreSpa & Patio Store in February, 2026! Our Salesperson, Lance Trzcinka had years of experience and expert knowledge on all aspects of traditional and salt water spa systems. Lance provided continuous, expedient service for us from the beginning (trying to decide which hot tub would suit us best) and throughout the entire purchasing process, to delivery, to after installation! Lance was immediately available to answer all our questions, and didn't mind repeating what he taught us in the beginning! We recently enjoyed our first soak in our new Caldera Spa, and were so completely satisfied with the relaxing results! Lance and Bernardo were both available to help us through this journey and without their attentive help, the experience of purchasing and installing a salt water spa will bring us years of enjoyment! Great purchase, and highly recommend the service at The Spa & Patio Store! Thank you again Lance!

I recently had my pool robot serviced, and I'm extremely satisfied with the repair work.read more

Nikki is truly awesome and very educated on how to guide customers with their needs in helping with…read morepool.

Signature Pools of San Diego is awesome. We have been a customer of theirs for over six years and…read morewe are very happy with their excellent service and fast response time. We are a commercial apartment building and the pool is very important to our residents. Needless to say, if there were any problems with our pool we would hear about it continuously from our residents. Signature Pools of San Diego has kept our residents happy, the pool crystal clean, and the equipment repaired and maintained properly. I highly recommend this company to any commercial or residential pool owner or property manager.

I'm a resident at the eaves apartments in la Mesa and we are fortunate to have Tim with signature…read morepools. The pool and jacuzzi here is maintained so well, water is always just right and I know that if and when there is ever a problem they will be here in short time to fix it. I've got kids and this stuff matters to me and I appreciate the result of all the good work that goes into keeping things nice here.

These guys have been incredibly helpful. I only bought a basin from them, but I also reached out…read morewith a few questions about my existing system from another company. They went out of their way to provide detailed insight and information--even on a Sunday, when they really didn't have to. I truly appreciate the time and effort they put in.

Life-Changing Experience with Orca Plunge I was introduced…read moreto the Orca Plunge at Bluelife Wellness here in San Diego in the spring of last year. After quite a bit of convincing, I finally decided to take the plunge and it's truly been life-changing. I've dealt with chronic back and neck pain for years, and nothing ever really worked. But after a year of consistent cold therapy, the lingering pain and inflammation have reduced dramatically. I'm back at CrossFit, and my mobility has improved more than I ever thought possible. I ran into the Orca team at Fiesta Del Sol and decided to purchase the Orca Ice Pod for home use. They came out, installed it at no charge, and walked me through all the features. I highly recommend this company. Ownership genuinely cares about their customers, and I've had nothing but great experiences with this local business.

Couldn't be happier or recommend anyone more highly…read more Had a broken pipe caused by the bad install of a pump by a previous repairman. Called Victor on a Saturday afternoon and he was over 45 minutes later. After a diagnosis and fair quote I asked him when he could do the work. he replied the very next morning (Sunday). Long story short, once he got into it there were many other problems. One was that a valve was broken. The bad valve had been long discontinued and new available valves wouldn't fit without replacing a majority of the plumbing. Victor could have recommended that and created a much bigger job, but instead he calmly went about and located one (not an easy feat, I searched everywhere for it). Moreover, in spite of all the extra work which resulted in four separate visits, he happily stuck to his original quote. Victor is a no BS guy that puts his nose to the job and gets it done properly. He shows up at the exact minute he says he will and has a gracious demeanor. If you have a problem with your pool, trust me: Call Victor.

This shop is small but very responsive and reasonably priced. Our DE filter split this afternoon,…read moregenerating quite a fountain in the back. Ilena picked-up when I called and one of their staff (Isfan) was able to come within an hour...track down a replacement unit in SD county...and install it the same day. All for a very reasonable price. Couldn't ask for better service!

We went to 3 different hot tub stores in San Diego with our 1 million questions, and Mick was by…read morefar the most knowledgeable, the least pushy, the most willing to make a deal (throwing in freebies), and even gave us a phone # to text if we had additional questions (we did lol). Not to mention that, he also had the best price and the best products that no other hot tub store sold: HDPE (basically bulletproof hot tub not susceptible to water or termite damage and insulates super well) with high horse power jets for our lower back pain. In a nutshell, save yourself some time, and just go straight to EcoSpa Elite West and go see Mick!

Outstanding Product & Service!…read more We recently purchased the Eco Spa E2 from Eco Spa West, and we couldn't be happier with our experience! The hot tub itself is everything we hoped for--energy-efficient, durable, and incredibly comfortable for two people. The hard cover design is a game-changer, making maintenance easy and keeping the heat in, which helps with energy savings. The E2 model is really the only model that would work for our small patio. Beyond the quality of the spa, we were extremely impressed with the team at Eco Spa West. From our first inquiry at the San Diego Home Improvement Show, where we met Brad and Mickey, to the final installation, their customer service was exceptional. They were knowledgeable, patient, and took the time to answer all our questions, helping us choose the perfect spa for our limited space. The installation process was seamless--despite having only 4 inches of clearance beyond the required space, their team navigated the setup flawlessly. They ensured everything was positioned perfectly before leaving, demonstrating both expertise and attention to detail. The options to run the spa with 110v makes this spa one of the few options if you don't have a 220v circuit. While the spa does run adequately on 110v it does take time to get up to temperature using the economy setting. I would recommend using 220v power. If you're looking for a high-quality, eco-friendly spa backed by outstanding service, we highly recommend Eco Spa West!

This review is long overdue. Derek completed my pool about one year ago. He was fantastic to work…read morewith. When I did have an issue with one of the subs he made sure the sub made changes until I was happy. Cannot recommend Locke pool and spa enough. Very professional and easy to work with. Derek is very knowledgeable and has relationships with the best subs. You will not go wrong in selecting Derek to work on your pool.

My husband and I are very excited to recommend this company. Derek and his crew did an excellent…read morejob on restoring our 30+ year old pool. The price was so reasonable and the job was completed on time. Can't wait to enjoy our beautiful pool again!