Every person there was kind, helpful & knowledgeable. Buying…read morea car is scary ... these are men you can trust!

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

Matthew and Karen did an awesome job helping me out with this 2019 ram truck…read more This is the second time I've worked with tonic automotive and highly impressed with their professionalism and how polite they are in the selling process. I will be back. 10 stars.

Matthew is great he really seems to cares about his customers. Authentic, genuine, and overall a…read moregreat well rounded guy. he's the reason why I prefer to do business with a mom and pop shop vs. bigger franchise companies. Mind you I work for a major dealership and prefer to buy with Tonic. Come here if you want to ease your car shopping stress. Mathew isn't pushy and strives to really help you anyway he can. He puts his best foot forward and stands behind his inventory to assure you are getting a great deal. I really appreciated him working with me even afterhours. I was able to get a good rate and decided to finance and trade my car in with him. Im very sattisfied and love my vehicle of choice. I highly recommend tonic automotives and see why he has returning customers. I will definitely buy from him again overall exceeded my expectations. trustworthy salesman are rare nowadays but I can assure you are in good hands with Matthew. Check him out you won't regret it!

My family and I have purchased over 8 cars from AJ's. We have never been disappointed EVER!read more

These cars have transmission issues!! Do not purchase from here!!! I bought 2 cars with the same…read moreissue. They don't fix and don't give warranties.

Looked online, found a car I liked (2015 Audi Allroad). Went to check it out. After scoping out on…read moreGoogle I saw a small lot. Foreign cars, small lot. Sounded iffy to me. Especially for the price. Was already in the car test driving it when the owner had called to talk to me about my interest in it. I was impressed. Very impressed. They know these cars. This thing was clean. Very well maintained. 3 owners. Clean car fax. In fact all service was done by Harris, Hendricks Audi, and Hendricks Porsche. I will highly recommend. These guys weren't pressuring me to buy, nor were they trying to get me to spend even more. Simple, easy. Friendly Service. Seriously, without question I will consider these guys next time I want another car. Ask for Stephen, he will get you right! PS. The price I paid almost feels like I robbed these guys. I can say that since I have the car now! Seriously! Great prices! Check em out.

It's hard to find a mechanic you can trust. I have had two experiences with Harris, and these…read moreare world class guys. Another mechanic that rhymes with "Schelp Toys" blew my engine. I called Harris and arranged fro a new engine to be delivered. Before I got that far Harris tried to get me to go to the dealership because there was a chance that I could have the engine replaced for free through a warranty. They tried to save me $1800. I already knew the answer, and had them install the engine, and it was flawless. Ask for Parker, or Rob, both great mechanics and stand up guys.

I've been a long-time customer with South End Auto. They are reasonable, thorough, and fair. They…read moredon't cut corners on service, and they don't push unnecessary repairs. Having a mechanic you can trust is gold. South End Auto is that repair shop.

I have purchased 3 used Volkswagen cars from this dealer and I plan to buy a 4th soon. The owner,…read moreIvan, is very honest and has always worked hard to find me my dream car for a great price. I have saved thousands every time. I would definitely recommend to all my friends.

I wanted to wait to post a review until a bit of time had passed and I felt confident everything…read morewas okay with the vehicle, no surprises, and also didn't want to jinx it. But we have put serious miles on it since and it's been a wonderful ride! I normally wouldn't post such details online but for this review I think it's important for consideration of others when buying from All City Auto. I was looking for a very specific type of vehicle across several states, a Porsche Cayenne GTS, even considered flying out to Vegas to look at one. My previous Cayenne got flooded in Hurricane Helene so on top of looking for the right vehicle we had our concerns of water damage for the next vehicle, we didn't want to purchase what we had just lost. This is a beautiful beast of machinery that runs so smoothly! Our travels span several states regularly and we've had no issues whatsoever. Now for the sales experience, I truly appreciate how smoothly everything went and it's actually one of the reasons we drove out of state twice to finalize our decision. The GTS is a very specific model and there aren't many in the used car market at a given time to choose from, especially considering the certain features we wanted. There was no pressure to purchase this vehicle. We were offered the freedom to take what time we needed to drive it and really get comfortable inspecting every square inch without being constantly hassled regarding whether we liked it or had made our decision. The high pressure sales/oversight literally pushed us away from two dealerships, sending up red flags due to urgency of purchase. All City did not do this which helped us feel at ease in making an informed decision on such a large purchase. When we came back for the second time a week later, having been to several other dealerships, our mind was pretty much made up. We test drove the vehicle again just to be sure, asked all our remaining questions and finished out paperwork by early morning/lunch time. Such a smooth transaction, other dealers could certainly take note. This is the experience people want when purchasing a vehicle, no amount of spamming text messages or phone calls are going to convince someone to spend this kind of money on a vehicle. Either we want it or we don't. High pressure sales aren't the way to go, especially in this day and age, if anything (and especially in our case) it's a turn off. Thank you All City! Truly a stand-out experience in what is often quite a cumbersome endeavor.

We went with our 19 year old son to purchase his first vehicle. Our initial purchase experience was…read morewith Mario, who was friendly and efficient. However, after the sale things went downhill. After only sixteen days, the nightmare began. To date we have documented 28 non-consecutive days use of the vehicle and 93 days of the vehicle being out of comission and at our trusted mechanic's shop (where it still is). The ownership has told us that we "waited" too long to let them know there was an issue and we basically now have an $11,000 paper weight to decorate our driveway with when/if we get it home (not to mention the over $4,000 in repair work we had to have done to get other issues put right. In my opinion, I would not do business with these people again as they are unwilling to do the right thing and work with us to resolve the issue in a mutually beneficial manner. Do yourself a favor and go somewhere else.

I live in the Madison, Wisconsin area and have been looking nationwide for a nice 2018-2019…read moreMercedes GLS 550. I called Amin about the 2018 GLS 550 in stock. He assured me it was a great vehicle. I made the commitment to buy it, so I flew from Madison, WI to Charlotte. Amin picked me up at the airport and the car did not disappoint! The transaction went smooth and I was off driving the GLS550 back to WI, a 13hr trek! I was a bit nervous about a potential breakdown, but to my pleasant surprise it performed very well. There was a brake shimmy so I called Amin about it and he made it right with me and I am a happy camper with this 2018 GLS 550 ! Thank you Amin for making this a very pleasant experience and I do recommend checking out their inventory, or let him know what you want to buy. Amin is a very personable and customer focused businessman. Best regards, Keith

I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

Two experience perspectives below. Would give 2.5 stars if I could because one was a 5 star and the…read moreother a 1 star. But always recommend you do your research and go with your gut. These are just my experiences. Experience #2 2022 Traded in our larger family car for a smaller, safe suv for my daughter's first car - she has her permit so her practice driving was gonna be in this car. Found a decent looking Ford Escape with low miles. Had a couple of concerns on the test drive that were dismissed in a manner that made sense at the time. Unfortunately they wound up being a little more serious - 3 tires that needed patches and a bad battery that impacted the electrical system. On top of all that, less than 1 month into ownership the transmission (torque converter) started causing a shutter between 35/45mph. I mentioned some of the issues to CAG via text and email - was nice about it at first - but was told that because the car I traded in wound up having transmission issues (which we had discussed prior to the deal) there was no room for good will. Ok. I had the warranty anyway. I had asked for a warranty that would cover everything minus a deductible and purchased it. Low and behold the warranty actually will only cover about half the cost - so $1500+ out of pocket.(Was told I should have read the fine print. Yep. I should have.) Told the dealer this and again was given several reasons why they were not responsible for any of it - with the exception of an offer to possibly reimburse for the battery. So their website says they "stand behind their cars" but in this case they were several hundred miles behind it. Major repairs like this within less than 90 days... shouldn't be the customer's full responsibility. They never offered to have their own mechanic look at it. Never asked any questions or expressed any concern for the issues. Didn't ask if my daughter had gotten stuck on the side of the road or anything. It turned into a back and forth with no resolution not even agreement wherein both sides don't win but also don't lose. I'm out the money for the car, the warranty and the repair. Buyer beware I guess. Experience#1 2019 Cody and Duke took great care of my elderly parents. We were looking for an affordable, but comfortable and reliable vehicle. The CAG team were fair, and certainly went far above and beyond what one would expect from a car buying experience. Respectful, caring and sincere. Thank you!

For the past 6 months, I've been looking to buy a used car. I've been to the main dealers, carmax…read moreand the small local guys. Well, a few months ago, I went to Charlotte Auto Group. I was blown away at the condition of their cars. I looked at a high mileage Volvo and at all the other dealers, the car was not detailed. The seats looked bad, the carpets sort of clean. At this place... wow... the car interiors were amazing. Like brand new. The tires have full tread and to top it off, they give you the CAr Fax, and the independent inspection results so you know what is wrong with the car... if anything. Finally, they show you want they fixed. When we went to buy the car, Duc (the owner) told me he had a few things that still needed to be fixed, put it in writing they're going to fix the headlight and the visor. Amazing. Duc and his wife Michelle are the best. My wife and I will NEVER by a car from anywhere else. You gotta check this place out.