Cancel

    Open app

    Search

    Hendrick Lexus Charlotte

    3.6 (172 reviews)
    Open • 9:00 am - 7:00 pm
    Updated 1 month ago

    Hendrick Lexus Charlotte Photos

    Recommended Reviews - Hendrick Lexus Charlotte

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Siedah M.

    Mr. Lamar Crenshaw set everything up from the start of this purchase. He set the standard and his entire team with BJ, Ivan , and Amanda showed up and showed out. BJ has been absolutely amazing to work with. He has been extremely informative and patient throughout this entire process. I look forward to my long relationship with Lexus moving forward. I failed to mention Ivan who was awesome as well. If there was an issue, he solved it immediately. When I say 98% of those assisting in this purchase were all fantastic. This amazing team of Lamar BJ, Ivan, and Amanda were all a pleasure to work with. Lexus is the place for me going forward! 2026 Lexus RX Premium Plus was the one for me and I love it!

    See all

    17 days ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Siedah M.
    102
    39
    48

    3 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    6 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 10
    Thanks 8
    Love this 4
    Oh no 3

    8 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 13
    Thanks 7
    Love this 4
    Oh no 2

    7 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 6
    Thanks 5
    Love this 3
    Oh no 2

    1 year ago

    Helpful 15
    Thanks 7
    Love this 6
    Oh no 1

    8 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 3

    4 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Lee P.
    0
    20
    0

    4 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 10
    Thanks 5
    Love this 4
    Oh no 2

    5 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Never come here. You will be treated poorly and will be sold a lemon. They do bunch of hidden fees.

    Helpful 11
    Thanks 6
    Love this 4
    Oh no 1

    6 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 5
    Thanks 2
    Love this 2
    Oh no 0

    5 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 18
    Thanks 5
    Love this 4
    Oh no 2

    11 months ago

    Helpful 12
    Thanks 4
    Love this 3
    Oh no 2

    10 months ago

    Helpful 9
    Thanks 4
    Love this 5
    Oh no 2

    6 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Very helpful and profession service advisors. Great responses to any concerns from service manage.

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Kathleen W.

    Kathleen W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Helpful 12
    Thanks 4
    Love this 3
    Oh no 2

    1 year ago

    Helpful 6
    Thanks 2
    Love this 2
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 5
    Oh no 2

    1 year ago

    Helpful 12
    Thanks 5
    Love this 3
    Oh no 2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim A.
    0
    54
    0

    2 years ago

    Helpful 16
    Thanks 3
    Love this 2
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    They took care of my car issues. Always attentive to any issue i may have XO they have friendly service people

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 18
    Thanks 2
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Helpful 12
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 11
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Nathan P.

    Nathan P.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 8
    Thanks 1
    Love this 0
    Oh no 1

    Page 1 of 5

    Ask the Community - Hendrick Lexus Charlotte

    Review Highlights - Hendrick Lexus Charlotte

    “Josh Plummer was the only sales guy that took the time to reach out to me that next week to see exactly my needs and wants.”

    Mentioned in 9 reviews

    Read more highlights

    Hi-Line Autohaus

    Hi-Line Autohaus

    (116 reviews)

    Eastland

    All I have to say is "wow." I'm typically a very weary customer when buying a car anywhere,…read moreespecially one out of state. I have to say that every single person at Hi-Line went above and beyond to make sure I was satisfied. I flew into town from Florida the day after I found the car online and spoke to the guys Over the phone about it. I just had that feeling that this was where I was going to be able to trust the process. The moment I pulled up in my Uber, my salesman, Neil Skipwith, was waiting on me at the door with an umbrella. I had just flown in in the middle of a tropical storm and the weather was not playing nice. Neil was noticeably grateful and relieved to see me and immediately came to usher me in the door. The whole office was all but cheering that I had made it safely through the storm. Neil and the financial man (pardon me, I just can't remember his name and he was so amazing! I think he might have been top management, maybe even owner?) already had everything laying out for me and ready to go. All that was left to do was look at the car. They brought me a soda (or two) and conversed with me while we waited in between steps. Neil and I took the test drive together (where he proceeded to open every door, hood, nick and cranny for me to inspect) and sat in the backseat for social distancing purposes. We went on a longer test drive than I have ever been offered before. Every question I had, he had an answer or went out of his way to find out for me. We wired the funds to the dealership to pay and the man I mentioned previously continued to check the bank statements periodically and updated me as soon as the funds had cleared. Neil knew I would be driving back to Florida in the storm and offered a free night's stay at the Hilton downtown if I felt it wasn't safe enough to leave or if I simply felt uncomfortable doing so. I declined as I wanted to make it halfway before stopping, but Neil then went out of his way to fill my gas tank up. Every single person in this dealership went above and beyond- even the guys/ girls that were not working directly with me checked on me periodically. I was in and out with my new car in less than 3 hours. I have since driven it all the way back to Florida and I have to say this car is INCREDIBLE! Impeccably maintained. I can't think Hi-lIne auto or Neil (or financial man) enough for this great experience. Ps: forgot to mention, I even overheard Neil talking with someone about the fact that he was actually not even supposed to be working that day but he came in to finish the deal and stayed beyond the time that he was needed in order to see me off. PPS: The guys made me promise to let them know I had made it safely and I had forgotten until now. Checked my email and there's Neil, making sure I was safe!! Don't go anywhere else. This place is THE place to buy a car.

    I was disappointed with my experience. The repair estimate differed significantly from what 2 other…read moreshops had identified, so I chose not to move forward. That alone wasn't the issue. What concerned me was the inconsistency in customer service. I was told transportation would be available when I dropped my vehicle off, but after declining the repairs, I was informed a ride back was no longer an option. I value honesty, consistency, and professionalism regardless of whether I authorize work. Unfortunately, that wasn't my experience

    Hendrick Lexus Charlotte - car_dealers - Updated September 2026

    Loading...
    Loading...
    Loading...