One star is too much. My son was very interested in a car there and wanted me to check it out since…read moreI work close in Waukegan. Met with manager Manny, he let me check it out and drive it. Let him know that my son wanted to purchase it and offered to put down $500 to hold it until he could get there tomorrow with the balance. He said no need to, he would hold it on a verbal. My son went the following day with cash, Manny said he sold it in the morning. As you can see in the other write ups, this place deserves a negative 5 stars. DO NOT BUY FROM THESE SHISTERS!!!!

Took advantage of me being a young woman with not to much knowledge of a car, they sold me a car…read morethat was Junk like literally junk they gave me a 15 day guarantee soon realized the car was leaking coolant took the car back for repair they said the car it would be about a week took them about a month plus they would never answer my calls once I called from a different number they answered and they would not give me a straight answer. Finally they returned the car "all good, all fixed with a new part" turns out THEY PUT SILICONE ON THE ALREADY BROKEN PART!!! I was driving my car for a couple months with the coolant leaking to the motor this caused the coolant to enter the pistons, making them stop working and consequently causing the engine to fail. What was supposed to be my new, first car turned out to be the worst experience I could have. It wasn't until a few months ago that I was finally able to get rid of that car. Buying a new engine was not an option it would have cost as much as the car itself. I couldn't sell the car to anyone else, so I had to leave it parked and pay for storage until I finished paying off the car so I could finally sell it for scrap. Save your money and go to a real dealership with honest people and integrity.

I dealt with Brian, his response was quick. His demeanor was…read morewelcoming and ready to make the sale. My experience was pleasant. I chose the 2019 Chevrolet Silverado 1500.

was looking for a car and found model I was looking for at Carwise for a good price. Sales rep…read morewas good. once I started signing paperwork things got worse 1. told me there was a second key FOB in the back - then when they could not find it said it never existed. Cost to replace $800 2. did not have licence plate holder and were unwilling to provice one. 3. Sales manager was arogant and not helpful. 4. turns out car was from Canada and US dealerships will not service it, Including working on a recall. The VIN is not listed in any of the US databases. Part numbers in US are different. The Genisis connect (satelite services and remote entry, etc,) does not work with US based mobile services. basically, you may find a good deal there but they are not customer service oriented if you have issues.

We all know that car shopping is awful. But honestly, these dealerships can make it a bit better…read more Yet they somehow all resort to the age-old scam tactics. I called prior to arriving inquiring about vehicles I saw on their website. I spoke to Christine and she said they were still there. Great! And I was on my way. 30 minutes later - the cars are allegedly sold. Oh, ok. Don't understand how they would think I'd believe *that*. So they tried getting me to see cars a couple to a few thousand more expensive. I stood up to leave - frantic attempts began in an effort to get me to stay. However, they were unsuccessful and the gentleman continued to literally talk to my back as I walked out the door. I'm curious - why, if they sold several cars in 30 minutes would they so desperately need my business....

I purchased a car in February 2025 and had one of the worst dealership experiences I've ever…read moreencountered. The finance manager, Ronald Brock, fraudulently added a $4,000 warranty and a $1,000 GAP insurance policy without my knowledge or consent. He hid these additions in the paperwork during the signing process. I had explicitly told the salesperson that I did not want a warranty -- and yet, they added it anyway, behind my back. When I discovered this, I began emailing Ronald to have the charges removed. His replies were condescending and dismissive, and after a few exchanges, he stopped responding entirely. I sent multiple messages through the dealership's website contact form, and the only reply I received was a suggestion to call Ronald directly. I made it clear that I would only communicate via email, as I wanted a written record of everything -- especially given the clear deception I had already experienced. When Ronald did respond again, he made explicit promises that the refund would be issued to my bank. But that promise went unfulfilled -- until I filed a complaint with the Better Business Bureau (BBB). Only then, after more than three months of silence, delays, and evasions, did the dealership finally issue the credit to my bank account -- at the end of May. This dealership's behavior was deceptive, unethical, and predatory. They intentionally added products I did not agree to, then ignored me for months, apparently hoping I would just give up. It fits every stereotype of a sleazy, dishonest car dealership. I will never do business with them again. And I strongly advise others to stay far away from this dealership. If you value honesty, transparency, and integrity in a car-buying experience -- look elsewhere.

There is nothing that warrants a good rating. The vehicle descriptions are very misleading and…read moreinaccurate. When you're selling a classic "restored" car, it should not look like a 50 year old vehicle. Gauges not working, turn signals not working, no information on the engine, suspension from the 70s, and there's was more wrong. This place may be ok for newer vehicles. However, if you're looking for a classic vehicle, look somewhere else. UPDATE: Since the reply to my original post wants to try to discredit my concerns, I guess now I'll justify a little more. First, the add no longer says "No expense was spared". Also, now states "older restoration". Looking at the pictures, from the same add mind you, is it 1 of 134 or 1 of 324? A list, or explanation of what was "restored" may help. As far as driving the car. The reply was 100% correct. No restore is perfect. Therefore, even if the body needs some work, you still drive the car. You don't know if gauges work, how the suspension feels, or if there are any wobbles or noises without driving. If it runs excellent, and everything works as it should, you then decide if the investment is worth the money needed to get it to where it needs to be. I'm not going to continue justifying my review. Please, go see the car. I can send you the original add for the car to compare. A more professional response would have been something like. "I'm sorry the vehicle didn't meet your expectations. We pride ourselves in depicting our vehicles in a true, straightforward manner. We will review the add and make any needed changes. Thank you for bringing this to our attention. We look forward to doing business with you in the future."

Just purchased my second car from Brian and the guys at Jack-son…read more The Honda dealers used car prices were too high but Jack-son got me what I wanted at a good price. Thanks again for all your help!

Jason and Anna are true professionals and Dream Car Chicago is a true class-act. Jason is…read morecompletely hands-on and stands by everything he says. We arrived to view a few Silver Shadow II's based on their style, utility, and our budget. He narrowed us down to a 1988 Silver Spur that neither, my husband nor I were considering. Once we sat in this Spur, all of our expectations were met. We drove the car to a pre-purchase inspection. The inspection technician was amazed at the quality and impeccable care that the vehicle exhibited. Needless to say, we happily took delivery of the vehicle and are riding high on the enthusiasm that Jason and Anna precipitated. This experience will lead us into a long lasting personal and professional relationship.

GO HERE FOR YOUR SHADY USED CAR SALESMAN TACTICS!…read more Out of state buyer, was in constant communication with Jason Courtney and was going to buy one of the Land Rover Defender 90's. Was about to book a plane ticket to fly halfway across the country. Until I was rushed and boxed into a corner by Jason. Who stated if I didn't give him a non-refundable 10% down payment before ever touching the car, he would sell it to anyone that walked in. Jason refused to not hold it for a period of 24 hours. Jason refused to accept any else than the 10 % down payment, stating it was a business decision. Which ultimately lost him a guaranteed sale. Makes me wonder what is going on with this car (blue Defender 90). According to their web site the car is still for sale, I wonder where are all these other buyers are? I was able to find a Defender from a reputable dealer.

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From the owner: Best prices in Waukegan IL Family Owned Buisness Se hablo…read moreespañol Used Car Dealership