This is the sleaziest car dealer on earth. Lied to my face and are unwilling to even clean cars…read morethey are trying to sell. RUN FROM THESE PEOPLE!!!!!!!!!!

I found out about this place from Advanced Auto Parts and I am so thankful!! I came in after 4 pm…read moreon a Sunday and they were able to help me immediately!! I had called several dealerships and auto stores about my custom rims and no where was able to help me. I was almost ready to return my new used car bc of all the frustration and it seemed no one could remove my rims (and the car did not come with the appropriate key). Not only were they able to help me right away, they did an excellent job, and they replaced my lug nuts for a very very reasonable rate!! I would recommend this auto shop to anyone needing any help with their car!!

This place is AMAZING!! We have been servicing our 3 cars here for over 10 years. They are truly…read morethe best and very honest! Can't say enough of how much we love Gus!! He treats my mom's car as if it were his own mother's car. There have been many times I think I need something done and Gus will check it out and say its fine.. Or it ends up being a small fix. There have been times he'll look at my car (old Saab) and not even charge me. Can't say enough about his character and how trustworthy he is!! Very busy place but you feel like your the only customer! Thank you Gus!!

I moved into the area and did not have a place to bring our family's vehicles. The dealers…read morediagnose, give you an ultimatum and then soak you. Gas stations tend to find a string of things and you never escape them or their low standards of servicemanship. Gus & his family's service station is the stellar exception. He has saved me thousands of dollars through the years all the while keeping our vehicles running in top form. If something is beyond his scope of service - such as requires special tools specific to your vehicle that only a dealer has - he'll tell you. He'll also tell you about common problems, fixes or things you can ignore from the things he's encountered with the vehicle you own. Good luck getting that type of information from a dealer's shop or one of the many gas stations that can't keep a mechanic longer than 3 months. This approach allows you to make choices about how best to handle your vehicle's maintenance - fix, defer, go to the dealer, ignore, sell. As an example of his commitment to satisfied customers - the one time - out of many, many times - I questioned if something 'was completely fixed' because I heard an unusual noise after picking up the vehicle - he pulled a vehicle out of his bay, took my vehicle right back in and reinspected it on the spot - together we found that it was just a bit of rust on a brake drum which was not the repair he'd been asked to do - but he removed it anyway - without charge. Thereafter, the car ran like a top. He is not cheap, you don't want cheap when it comes to something you ride in at express way speeds, but his rates are extremely good and he is fair. His work is thorough, well done and reliable. If he does some work, there will, as it should be, be a charge. However, if it is something that takes just a few minutes, he'll often give you a pass. Unlike dealers that charge you an appointment fee and then increments of hours. Over the years I have come to trust Gus and his family through my experiences with them. If I moved but still remained in the area - I would continue to bring Gus my business. When people ask me "where do I bring my car"? I give them just one person to call, Gus and his family. Efxaristo, Gus!

We really appreciate the honesty and integrity of the staff at AK Auto. We've taken both of our…read morevehicles here for various issues. They've always quickly identified the problem and communicated what is needed to fix it, without attempting to sell unnecessary add ons. We really trust AK Auto and are grateful for their service.

All my experiences at AK Auto have been fantastic. Khalid and his team are very friendly, honest…read moreand competent. Prices are fair, and turn around time is very quick. And they stand behind their work. Once a part they had replaced failed just outside the warranty period - it can happen - but they replaced it at no charge - without issue. Works great now. Recently I brought my car in for an issue they should have at least charged me a diagnostic fee for - but since it turned out to be fairly simple - they did not charge me anything at all! Amazing customer service!

Worst customer service I have ever experienced in my life. We went in on a Tuesday, looking at a…read moreused expedition. After test driving the car, we realized it had some serious mechanical issues. We were still very interested in the car and had talked to the owner of the dealership about fixing the mechanical issues and then we would purchase the car the next day. The next morning we kept trying to get ahold of the owner, but we were only able to get a mechanic on the phone, who said he was only instructed to fix one of the problems we had spoken about with the owner the day before. After a few more hours of not getting a phone call back from anyone, we decided to stop in. The owner was in the office and tried to make excuses for why he had not returned our calls. When we asked if the issues with the car had been addressed he tried to convince us there were no issues and that the car was in perfect condition. My husband, a mechanic himself, knew there was something wrong with the car. The owner obviously thought he could sucker us into buying the car and not fix whatever problem there was. When my husband tried to shake his hand and say thanks anyways (because we might have come back in the future to look at other cars) , the owner refused to shake his hand and told him to " just get the hell out". We were shocked that he was speaking like that, and we started out the door. As we were walking out he yelled after us, trying to provoke my husband, saying "you can't even pay for this car yourself you f@#&king mooch, you have to borrow money from someone else." Which is completely untrue. We wanted to finance the car as an opportunity to build our credit, even though we could have paid for it outright. Needless to say, after that rough exchange of words, we will never be stepping foot on that lot again, not recommending them to anyone. Beware working with this dealer, as they are rude and extremely unprofessional.

Ed Dunne is a well polished shyster. But he hides this perfectly during the sales process. (Or he…read morewouldn't get many sales, of course) We purchased a 2005 Honda Pilot that after the first 2-3 weeks started sounding like metal on metal when we braked. The brakes were bad all the way around! All 4 brakes! The mechanic said when he inspected it that they were metal on metal when we purchased it. So he sold us a car with unsafe, terrible brakes. Metal on metal, no pad left on any of the brakes. Cost of 4 new rotors and a brake job: 800.00$ Ed Dunne, when confronted about this, claimed the brakes were "just fine" and called me and my fiancee liars. Ed Dunne sells unsafe cars to unsuspecting, trusting people. Please think about the type of person who would sell anyone a car with 4 bad brakes... Only the worst type of person would sell a car with 4 bad brakes to anyone. He couldn't care less if they get in an accident and become crippled or die. If he did, he wouldn't be selling a car with bad brakes. But he made an extra 800 bucks! See how well that works for Ed Dunne? The man, seriously, has no conscience. Long story short: If your even thinking about doing business with this man, Ed Dunne, simply hit the gas and keep on driving till you find another dealership. He lies, cheats people and sells people unsafe vehicles, all to make MORE profit! He is the worst kind of salesman and the type of man who gives car sales people the bad reputation they often don't deserve. And he gets extremely rude when you call him on the carpet for the shoddy vehicles he peddles to unsuspecting people. He called me an as8hole and told me he wouldn't ever sell to me again. He told me to get the fu*k off his lot. Couldn't believe it! Thank God is all I have to say! Ed Dunne also has a referral program where he gives 100 bucks to anyone who refers a friend, etc, to purchase a car. The person who referred us never even got her 100 bucks. We asked him if she got her money, and he lied to us and told us she did. We called her and asked her and she never got a dime of that referral money. So Ed Dunne is simply a liar. She also told us she purchased 3 cars there and after all the problems she had with the last vehicle, and not getting her referral money, said she wasn't ever going back to that man for anything. much less another car. He does not treat customers well at all. Total contempt would be the best way to describe how he views customers. So between me, her and my fiancee, there is 3 people who won't ever get cheated by Ed Dunne ever again! Ed Dunne is a bad person, with poor character and no morals. That is the only type of person that can sell a car with no brakes to unsuspecting shoppers. Good people couldn't do that because they have a conscience. I myself, couldn't do it. It wasn't a mistake on his part. He knew they were bad. But he made the decision to sell it in its unsafe condition and roll the dice with our lives. It's just how he does business. He is a bad person with no morals. Put his dealership in your rear view mirror now and drive to the next dealership. He will screw you too if you give him the opportunity. Don't! And lastly, Ed Dunne sold us a car with outstanding recalls on all of the airbags without informing us. I guess this is ok, if you want airbags that shoot shrapnel into your face in an accident. Not sure about you, but that's my least favorite thing to happen when the airbags go off. We took it to Macgrath Honda in Crystal Lake and had it fixed for free. Total time: 77 minutes. And that's 77 minutes of free work that Ed Dunne, if he was a good person with good morals, would surely have gotten done prior to selling the vehicle. Especially since it was free. But he couldn't care less whether his cars are road safe or not. All that matters to Ed Dunne is making a few extra hundred bucks on each sale. Safety be damned! He couldn't care less if you buy a car and die a half an hour later because it had no brakes or the airbags shoot shrapnel into your face on impact. He got paid and that's all that matters to this used car salesman. Buyer beware!

Very helpful mechanic Mr.Kim will help you whatever you need from oil change to replacing tires or…read moreworking on engine and if he is not capable to fix something he will tell you ahead I don't do alignment so you can take your car elsewhere I am grateful to know him and have him as mechanic for years now .

Turbo auto repair has been the best started in Chicago then moved to suburbs the quality still the…read moresame owner of the shop is the repairman. I went even to my dealership they rip me off but honesty and work that Turbo Auto Repair does nobody in the area can't beat them . Thank you again turbo auto Repair for fixing my breaks one happy customer here .

AC has an excellent environment from the minute you walk in the door…read more I've taken my cars here numerous times over the years and always find the staff knowledgable and extremely courteous. It's rare to find a business that goes out of the way to take care of their customers the way these guys do. Whatever your needs are you can trust they'll be resolved quickly and effectively. I highly recommend AC to anyone looking for great service or a new vehicle.

I've had three Jaguars serviced at AC Imports over the thirty five years we had live in the Chicago…read morearea. I purchased a new set of tires in the Fall of 2013 in addition to a routine oil change. After driving in early 2014 to our Florida home with no other mechanical work done on the 2007 XK I experienced a serve oil leak from a loose oil filter cover that could have led to a complete engine replacement. The loose oil filter cover was confirmed by an excellent Jaguar dealership in Sarasota Florida. When AC's Vice President was provided this detail he become confrontational and stated that there is no way his dealership could have contributed to the problem. I wasn't asking for anything other than sharing the story, which he had no interest in hearing. This dealership has gone through several service managers and as a long term customer I wouldn't recommend AC to anyone. A Disappointed Customer

I came to Charlie when I needed a second opinion inspection on a broken catalytic converter, and…read morewhile the car was done for, I've stayed for his phenomenal attention to detail. I returned for another second opinion inspection on a certified pre-owned car I was buying. He found 3 issues with the car the dealership didn't mention. He also sold my partner our family's other car for a very reasonable price, and services both cars regularly! He is always clear with cost before performing any services, and I've never been surprised when I've gotten to his register.

Charlie provided great service when I needed my window fixed. My car door handle was also broken…read moreand he recommended doing it at the same time the window was being repaired which I appreciated. I was 100% satisfied with the service & the price & would go back again for repairs.

The worst service department ever. Took mt GMC Sierra for service under warranty. I had three…read moreproblems. A knocking noise, the left turn trailer light did not work and the trans was sloppy. When I got it back I had the same three issues. The trailer light problem was a fuse. A fuse!!! I think my truck was not even checked out. Avoid this shop like the plague. When I found the bad fuse (#14) I sent a text to my service writer with a picture of the blown fuse. All he had for me were excuses. Its bad to be incompetent but its worse to lie about it. Really really bad.

Got in new gas cap from Firestone mechanic charged $35 for generic cap without strap. Got one with…read morestrap for $26 from this dealer.