Emily is always willing to take the time needed for our Big Maya's mani pedi each month. She is…read morevery efficient and does a great job!

This place has been a fun place to go for about five years , when you call him on the phone there,…read moreso pleasant to talk to you in so nice to you ,I would recommend

Absolutely one of the worst experiences I've had in a pet store GASTONIA NC. A manager was called…read moreto the front over and over for at least 30 minutes, and not once did anyone show up. It honestly felt like there was no management in the building at all. There was only one employee visible the entire time a woman stuck running the register while the rest of the store seemed completely abandoned. Customer service was terrible, not because she wasn't trying, but because one person clearly cannot run an entire store alone. What made it worse was the condition of the animals. Several of them looked poorly cared for, and the overall atmosphere gave the impression that basic attention and upkeep are not a priority here. For a place that sells live animals, that is unacceptable. This location feels disorganized, understaffed, and poorly managed. If no one can even respond when a manager is called repeatedly, that says everything customers need to know.

I got my shorkie a little over a year ago and I've been taking her to Petco boat in Gastonia and in…read moreFlorida to be groomed, but my last experience in Gastonia makes me not want to go back, I have so many words not of them postable, so I'll drop a photo/video. We drop our fur babies off and done except to get them back injured or hurt, because we assume the person you're entrusting them with will care for them, this experience has me looking for a groomer that will be patient and not rush because it's the last grooming of the day

Good fish store in Gastonia. It's not as it was a few years ago since the original owner passed…read moreaway but still a solid choice for your aquarium needs over any box store. This has been an established part of the area for decades and has been a great resource for the fish keeping community.

I bought several fish and snails from them. They're awesome . They're the only place I shop for my…read moreaquarium needs.

Staff is very professional and knowledgeable about their products . The Groomers do a fantastic job…read morewith the dogs. Great store!

Don't know her name, but she's an older lady with medium long hair. I brought my dog in to get his…read morenails trimmed which I have done before and she rudely told me I had to make an appointment. So, a few days later I called to make an appointment and whoever I talked to on the phone said I didn't have to. People need to get their stories straight. Whoever the older woman is, she is very rude and she should be retrained on how to talk to customers.

Been here twice. The first time the store was dirty and the bags of food had bugs on them. The…read moresecond time I had an issue with a purchase to which they showed absolutely TERRIBLE customer service and the issue remained unresolved. Will not be back. STRONGLY do not recommend giving your business to this location.

We just went into this store for the first time since moving to Mount Holly, and we had an amazing…read moreexperience! Angel was such a kind, and hardworking person! He answered any questions we had, and helped us sign up to become a rewards member! Highly recommend this place and we will continue to support this business as long as we're here! Thank you again, Angel!

I'm only going to base my review on their training. The trainer is amazing and has so much…read morepatience. She is so professional and knowledgeable. My dog loves her and coming to training it helps us keep accountable with his training. I totally recommend the dog training.

I have brought my puppy (shi-tzu) twice to get a bath and a full hair cut , both experience were…read moreterrible, first time was when we moved to Gastonia , since we were moving I didn't have time for brush his hair so it was a little bit of tangled and they shaved him terrible, second time I still had a little faith and brought him again , his hair was not tangled at all but they shaved him anyway and I clearly said that I want him like a teddy bear