The vibe and the hospitality was awful. They continued to speak in another language and were rude. My aunt is a frequent customer and it was my first time . We didn't have an appointment which is states is walking available. The woman in the front booth continued speaking in her native tongue and it was just not good. I would not recommend because the customer service was unacceptable. read more

What I asked for and what I got far exceeded my expectations. Helen was thoughtful and filed down the file edge before she used it on me. She trimmed my cuticles WITHOUT causing me any discomfort. I have never had such a peaceful mani pedi of this quality ever. Zero disappointment here. Now to take a nap while I finish up my pedicure read more

Lexi Nails & Spa - WHAT I GOT!!! - Nail Salons Near Me - California, Maryland

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It was my fist visit but it will not be my last. The gentleman who took care of my nails was very meticulate and did a fantastic job! The place was immaculate, the instruments sterilized. Everyone is welcomed in a timely manner. I highly recommend! read more

Over an hour and a half for a FILL- just for me to walk out with the worst nails. The tech doing my nails was very clearly struggling. I could let this slide but they know he shouldn't be out here doing nails yet and still allow him do so. Which proves that probably no one is licensed in there. I wanted to keep my coffin shape and shorten them, my nails were different sizes and like misshapen chicklets. (They we're squares with rounded out tips) I feel bad because he was trying but I even mentioned that on one of my nails the fill was too low and if he could fill it in some more and he just looked at it for a long time, buffed it and carried on. Like I said I feel bad because he was trying but it was just a waste of time. I went home, shaped and repainted them and can't wait for my next fill to go back to my regular spot. Other cons: the tech didn't say a word the whole time, I don't usually like to talk but I wasn't greeted or anything & vibe was weird. They didn't use any cuticle oil or lotion. read more

the older lady working there absolutely devouredddddd. $85 for this set which is a great price tbh read more

Lexi Nails & Spa - nails - Nail Salons Near Me - California, Maryland

Let me start by saying I'm very, very particular about my nails, but I'm glad I gave Helen at Lexi nails a try. I've been going to this nail shop for about a year and I've not been dissatisfied with my dip....not even once. The staff is always polite and usually runs on a pretty tight schedule. Give them a try, norma is the only one to do my hands but others have done my feet and I've not always been satisfied with the pedicure. read more

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Hannah and B are both very talented. They take their time and I always leave loving my nails. My dip lasts well over 3 weeks which is amazing. I won't go anywhere else in Saint Mary's- I've been other places and they don't compare. Thanks ladies! read more

The reason for this negative review is not for the service I got but for the service I DIDN'T get. On their site it clearly says "walk ins welcome". There's no mention about needing an appointment or about how they don't do men mani-pedis. I walked in and was told to sign in. Immediately one of them told me that they only do appointments and that they're full (despite the fact that two were available and no one else was in the waiting room), and to come back in the evening. This is a HUGE flaw on their part: 1. No sign that says appointments needed. The website says "walk ins welcome". 2. If it was about not giving men service, there's no sign that says "women only". Had that been anywhere this review would not exist. Save your time and go elsewhere. A store that does not even treat prospective customers decently is not worth your time and money. I'd give them zero stars if I could because that's what I got: jack squat! read more

Worst pedicure of my life. The guy pretty much cut my toe nails buffed them and painted them. He squirted lotion on my legs and was done. They didn't put anything in the water and we didn't speak one word to me besides near the end he asked what pedicure I wanted...wtf your pretty much done dude and now you ask me what Pedicure I want.. I have never in my 35 years of existence got up in the middle of my unfinished services and left. The owner argued with me until I got so frustrated I left. HORRIBLE read more

I LOVE this place - the customer service is the BEST and the work is impeccable. Everyone does a great job....Bee is my nail technician and she's AMAZING!!! She can do it ALL and that's rare these days...from manicures to pedicures, and full-sets. And....she is PHENOMENAL with designs. I wish I could give more than FIVE stars...I really do. read more

I've been following Cindy wherever they move her. She is by far the best when it comes to a pedicure. She takes her time, and never rushes. I make it a point to make an appointment, so I know my time slot. We are all on a schedule now a days, and sometimes you can get lucky with a walk-in, but on some days, everyone has the same idea, so you can't blame the shop for not being prepared 100 %. Thanks Susan for opening your own place and bringing Cindy with you! I love your new shop, and you will do great, which I already know you are!! Sue read more

I was traveling for work and had a nail emergency so I stopped in to Lexi since it was near my hotel. I got a gel mani and overall quality was standard, cost was $30. The guy who did my nails seemed pretty thorough but I generally prefer women to do my nails (always seem to last longer for some reason). He also only did two coats of color (I thought standard was 3 coats). read more

Lexi Nails & Spa - Gel mani, number 36 - Nail Salons Near Me - California, Maryland

A three star review is really tough for me to give this place. I'd consider this a 2.5, honestly. Part of me wants to give a single star. I walked in today early for my appointment, was half-greeted, rushed through picking a color, and then was unceremoniously sat at a station. My nails were brushed and a bowl of acetone was placed in front of me - the woman didn't even realize (even after looking at my nails) that I didn't currently have gel polish on. After a correction, I was brought a bowl half-full of not even lukewarm water to place my hands in as I waited 15 minutes for a nail tech. I contemplated walking out, or at the very least refilling my own bowl with some warmer water. Isn't this supposed to be a relaxing experience, and am I not the customer? I shouldn't feel like I'm inconveniencing anyone when I'm paying $30 for a manicure... However, part of me wants to give it 4, because James was excellent. He was professional, polite, was conversational, and I really appreciated his attention to detail when it came to my actual nail polish (gel). My one gripe about the whole manicure itself was that it was not a very relaxing experience, and with a manicure, I would have expected that at the very least there'd be a hand massage, or some lotion or something other than just paint. According to their website, the gel manicure includes the basic manicure, part of which is an "arms and hands massage". Overall, if I must have a mani or pedi in the area, I guess I'll go back here. However, I certainly will not be seeking them out for a relaxing experience. I'll head north to Alexandria for that. read more

Read up on this nail salon before coming and the reviews weren't great, but decided to give it a go anyway, and they were great! Service was ok but nails were great and good prices. Lots of colours to choose from and would go back! read more

Exceptional. I got a mani-pedi. He was professional friendly and thorough. He chatted with me at times and knew when to stop talking and just let me relax. The atmosphere is calming with soft music and no tvs. Prices are very reasonable. I will be back. I recommend the parafin wax, worth the extra $10. read more

Lexi Nails & Spa - Great pedicure! Paraffin wax was worth it. - Nail Salons Near Me - California, Maryland

It was Sunday afternoon -They got me in quick. There is no music or TV, so it's perfect for reading or just a nap. I chose the gel manicure and basic pedicure. I was looking for a color and the guy was a bit rough in his manner, and they left me soaking for over 30 minutes. They had forgotten me, so if you don't have an appt.. you may need to be prepared to wait! However, I had extra chair massage time and a free upgrade! They took their time and were gracious . I will come back! read more

Lexi Nails & Spa - The is looking down from one of the chairs. - Nail Salons Near Me - California, Maryland

I had my nails here and the beauticians are rude and they talk with they're native language and it makes me really uncomfortable. Overall service is not all bad but I won't recommend this salon read more

I went here for the first time recently. I had a mani/pedi from Henry and he was great! Prices are fair and the service was excellent!

Its like the saying when you know better you do better, and now that I know better I will do better and chose a different place next time. We scheduled 5 appointments for 3 pm just a fun day for the bride to be. We arrived they are obviously busy with walkins, duh its a Saturday that's expected. The disappointment began when they werent ready for all 5 appointments, not only that they only had 5 people on staff that day. I personally sat with my feet in the water just waiting for about 20 minutes. It's currently 4:47 and he's just now polishing my toes. Again my appointment was at 3. I also asked for a manicure but the whole party is waiting on me to finish so the mani is a no go today. Now let's talk about the actual service. 1: He cut me. Knows he did it because he keeps going back to the spot of the cut puttinf alcohol on it. Has not apologized for it or even asked if I'm ok... well it burns so nah not ok 2: My "hot towel" was ice cold. As if he just took it out of the warmer and let it sit 3: Got the same pedicure as my friend and I was totally hopped a massage... it was lack luster he slapped on some lotion rubbed it in, washed it off in the water and that's all. When I asked about it he's said yeah ok I'll do.... nope. I'm jealous of the massages everyone else got. I work on my feet so I was looking forward to this 5-10 mins during this $40 pedicure 4:I got French polish and they just used clear polish. Now this may be a thing down here, but I'm not new to French polish and at least every place ive gone they've used a tinted pink base. So you just charged me more for what??? All in all I've been to other places and received cheaper better pedicures and service. Can't say not to come here just know you're basically over paying for what you're getting. Don't think I'll try this place again because my cut hurts any I'm annoyed. Especially now when I'm barely out the chair and hes asking if I'm going to pay now standing over me watching for a tip. Yeah I wont be back. read more

Sorry Lexi...I'm sure your manicures/pedicures/whatever else you offer are awesome, but I can't write a review on those because I never actually received service here. I walked in on a Friday afternoon for a pedicure/manicure (treating myself!) and was escorted back to a pedicure chair after a few minutes' wait. I noticed most of the nail technicians were already occupied, but the girl who helped me wasn't busy, so I expected to be seen shortly. There was another customer with her feet in water as well, so I assumed she was another walk-in and would be seen before me, which was fine. I think the biggest problem was the amount of appointments- it seemed like EVERYONE had made appointments here, and they didn't have enough staff to accomodate walk-ins. The lady who led me back had an appointment, so I waited. Then, another lady was led back to put her feet in water too. Slowly, both walk-ins (including the one who came after me) were being seen and I was still sitting there. By this time I had been sitting with my feet wrinkled in a cold bath of water for over an hour, so I decided to leave. One of the techs noticed me air-drying my feet from the basin and mentioned that one of the other techs was almost done, but I told her that I didn't have another hour and a half to spend at the nail salon, so I left. All in all, it's entirely possible that they do good work, but I haven't seen it yet and was entirely unimpressed with the service. If you have a long wait, just tell me and I'll make an appointment and go shopping at Target or something. Don't trap me in a footbath for an hour! I understand this place is new and may need some kinks worked out, but I'm not willing to give it another try. As a PS- the people who WERE getting pedicures were being seen as long as I was waiting- which means the pedicures were taking over an HOUR to complete! Even a deluxe or spa pedicure shouldn't take over an hour to do! Aint nobody got time fo that! read more

I called ahead before coming in with 3 friends to get pedicures. The person I spoke with assured me there were plenty of openings and to come in immediately, but do not go here if you have places to be! We arrived and they had plenty of pedicure chairs, but no one to actually do the pedicures. All the nail technicians were busy so we sat and soaked for upwards of 20 minutes before anyone attended to us. The pedicure itself was fine, but I found out, upon removing the polish that I had acquired a lovely toenail fungus from this pedicure. I realized that I never once saw any of the pedicure foot tubs be washed, cleaned or sterilized the entire hour+ I was in the salon. I will not be returning because it took me months to get rid of the toenail fungus. :( read more

Came here with my boyfriend to get pedicures. The shop itself is nice and the initial appearance is clean and sanitary. However, while I was getting my pedicure I watched one of the techs "clean" the pedicure spa after he was done with his client. He wiped the tub two or three times with a sponge then used the dirty towels he had used on the client (that was wet from the hot towel wrap) to wipe down the tub He did not properly clean or even spray down the tub with cleaner. The techs had inappropriate conversation about the customers (not realizing I could understand what they were saying). My boyfriend was not asked what type of pedicure he wanted, and when I got home I realized that the nail tech didn't even put top coat on my polish. Would not recommend this place and will not be returning. read more

After making an appointment for a large group and being told it was fine, they could handle it, we ended up waiting 40 minutes for the appointment to begin. They took walk ins ahead of us and were not in the least bit organized. When they finally did get us started, they had less people actually working in the store than were in our group! Horrible business practices. Just awful customer service. Don't waste your time here. read more

Even on a Saturday afternoon, I did not have to wait long (maybe 10 minutes) for a pedicure. They do take appointments. I recommend James - he is fantastic. The salon is not very big (8 pedicure chairs and maybe 8 nail stations). Their color selection is not not enormous, but big enough to have fun color choices. They also do Shellac gel polish. Reasonably priced and relaxing. read more

Nice basic pedi with gel. I was pleased with the service I got and they do have a clean facility however, they are pricey!!

I've gotten a few manicures and pedicures here. Yesterday I got a gel manicure and pedicure. The service was great and they really take their time with you. My gel is great quality and looks fantastic. I know it will last me well over two weeks. The pedicure was great, but fair warning, they get into your big toe and get out any potential "in grown" that may be starting. They do check and ask how you're doing to make sure you're not in pain. Personally I like it, my toes feel amazing after and I know it's preventive. My toes and nails look and feel great! I would highly recommend them to a friend. read more

Yes, I'm a male and while I know men do get pedicures, it's not my favorite pastime to have my feet rubbed and scrubbed. Went with the wife to make her happy, and I have to tell you I was impressed. They sat us right away and went to work. The message chair I sat in made me feel like dough because I was kneaded so much. It did feel good though. Being a amateur at this stuff, I didn't ask too many questions. I just sat back and enjoyed. Cindy, our tech was awesome and very friendly. After it was all done, I was wondering why I haven't done this before. The wife got the manicure and pedicure combo and was quite pleased. Excellent experience overall and I would recommend to all, especially to the men. Your Man Card will still be intact. read more

POOR POOR POOR CUSTOMER SERVICE!!!!! I DO NOT RECOMEND THEM AT ALL! I went in and had gel manicure done last Friday. The tips started separating and when I went back today I was told by the manager that they would not redo them. They have a no refund policy. I had the receipt; She remembered me; but still would not correct their mistake. She said she had a no refund policy. I said I have a no return policy. I will not be back. Also....please speak English when talking to co workers about concerns that customers have when standing right in front of them. It is rude and as I asked. The smile means nothing to me when I haven't a clue as to what you are saying except "no refund" read more

Clean and serene setting. Vu did my pedicure and he was thorough and my tootsies looked lovely when he was done. They also have some of the best pedicure chairs I've ever sat in. Very good value in terms of price and quality of service. I will come back again. read more

New to the area I decided to try Lexi - I had tried spa 1 and wasn't impressed and on first visit Lexi nails was nice and clean and had a great shellac collection - a little bit more expensive but I was more than willing to pay. they have a few good techs but in no way will it warrant the 45 minute wait with zero customer service or common decency to inform you of how long you'll be sitting there. Especially when you hear them taking phone calls telling people they have appointments available in 15 minutes. Needless to say, I've given them enough chances being that I didn't know of any other places, I'll take that hour of my time back to look online find somewhere else and take my business elsewhere. Also - I don't need to be scolded for wanting to put the tip on my CC and not having cash- very unclassy read more

Very nice place. Clean, friendly and professional staff, quick service, very good quality services. I am very pleased with the pedicure I received! Reasonably-priced, too! read more

I went to this place about three times. It wasn't terrible until the last time when the man who did my pedicure kept digging and digging at my big toe. I was in so much pain I thought I was going to vomit or pass out. My kids kept asking if I was ok and could barley speak. He never once asked if I was ok or stop. I was bleeding! No apology or anything. Never again! read more

Waited thirty minutes with my feet soaking in the water. How long I sat waiting for a spa chair, not sure. Luckily I had a lot of reading material for school. read more

Took my daughter for waxing. Waxing prices are great. They did a great job! Facility was very clean. They obviously use a better wax, as my daughter did not have a bad reaction after she was done. We will have to go back and try their mani/pedi services. read more

Soon as I came in I was greeted and they told me to pick my color out. I got my color and was immediately sat in the chair . The water was perfect and Andy did my pedicure. This is my second time being here and both times were spectacular. The salon is very nice and clean. They don't have tv's so the technicians are not distracted. It has very nice ambiance here. The massages were great and he did not rush. I will definitely be back. read more

This is a wonderful place, I just moved to the area and as a walk in I had no wait and the pedicure was amazing, the atmosphere was relaxing. The foot and leg massage was exceptional and one if the best parts, this place I will return too and it is not over priced. read more

Lexi's is clean and my color lasted over a week (which is rare). Not a lot of people so it's not loud which is nice. I give it 3 stars because they weren't really paying attention for the pedicure and they caused scratches on the top of my foot which lasted days. My friend that went with me her technician was hurting her. Also we made an appointment and they wouldn't let us sit near each other for our manicure. That makes no sense because we made the appointment together. So we ended up yelling across the store to each other. Still couldn't hear each other because the ladies that work there then decided they were going to yell across the store at each other. So over all a bad experience. read more

I will never ever go back to Lexi Nails AGAIN!! I have been going to Susan there for years for nail and eyebrow services. I had a 5:30P appointment yesterday. Susan called me to tell me she was running about 20 minutes late and O said okay as I was enroute since it takes me 40-45 minutes to get there. So I get there 20 minutes later when she told me to be there. I walk in and she's starting work on a brand new set of hands. She told me it would be longer because the person she was working on wanted a full set and I was only a fill. I just walked out. read more

I had the exact same experience as Christine C. I was a walk in and was told that it would be about a 15 minute wait. they called me back in about 15 minutes but then I sat with my feet in water for a half hour. the water kept getting cold.. had to ask them to warm it 3 times before they got to me. I was going to get a manicure as well. but since they took so long getting to my pedicure.. I skipped the manicure. They were not apologetic at all. They did an ok job but I won't go back. read more

Wish I could minus a star. Made an appointment two days in advance, arrived 5 minutes early and stood there for 20 minutes with no greeting or staff Interaction. Wondered if they were all getting a yogurt. Called out a couple times. Heard voices. Finally left. Another SoMd business fail. read more