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    Lexus of Brookfield

    2.9 (98 reviews)
    Closed 8:30 am - 8:00 pm
    Updated 3 months ago

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    Bea D.

    Parker Voller is weird, he really went ahead and added me on Snapchat. Proceeded to send me pictures of his mom and him posing in front of his car - prom style. When I asked him why he's adding random people, he began to Berate me. I don't know Parker, nor have I ever met him to be treated so disgustingly. Please help him seek care

    New 2020 Lexus LS500 Inspiration Series
    MJ N.

    Wow, picked up our new 2020 Lexus LS500 Inspiration Series yesterday. We are so thrilled with our new luxury ride. It is gorgeous. Thanks to our sales associate JT NAUMANN for his attention to our wishes, getting us out the door with the perfect car for us, and making this a great experience. His special care is a reason we look forward to working with him and Lexus again in the future. Shout out to technology wizard WADE SCHUMACHER who spent much time explaining all the bells and whistles, and putting us at ease about returning to go over it all again. Very impressed with the professionalism, the top-notch attention we received, and over-all service throughout this Lexus dealership. Definitely 5 stars ! ~ Tom and Melodie

    Happy wife, happy life!

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    Ask the Community - Lexus of Brookfield

    Review Highlights - Lexus of Brookfield

    Wade is definitely a benefit to the Lexus family and they are very fortunate to have him there.

    Mentioned in 13 reviews

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    Toyota of Brookfield

    Toyota of Brookfield

    2.5
    (169 reviews)

    This review is for purchasing a new vehicle (4 runner 2024) from David Bridges (sales)…read more I looked at vehicles at other dealers. Found one however, the process at the other dealer was becoming complicated and difficult to accomplish in the amt of time that I had available. From the time that I walked into Napelton, David greeted me and was willing to help. It helped I knew what vehicle I wanted however, he was able to locate all like vehicles in a short amount of time. He didn't ask me the usual questions prolonging the process, he let me tell him all of the features I wanted and a few that I just did not such as color or extras that the dealer adds at times. I had a price that I was most likely expecting to pay and asked if they 1. had a vehicle and 2. Are they able to match the price I was going to buy at the other dealer. David was pleasant, personable and in my opinion appeared to be quite transparent and honest. He was able to locate 2 vehicles that were comparable and one that I wanted. Next... the reason for the 4 stars maybe 3.5 is the PROCESS. The sales person even though you may have purchased 50 cars in your lifetime, must take their/your numbers to the (boss)? This is ok however, this is where it became time consuming. It was Yes I think we can do that, yes we have that, yes is this the one. so on and so on of yes's. The "boss" for lack of better words then has this sales person go back in forth a number of times that is just relentless. Mind you I have a paper in my hand with the vehicle I want and the price another dealer had given me with a contract in hand honestly. this went on for quite some time with me deciding to leave and think about things such as going to another dealer. David, thank goodness, was more patient than I was and actually was able to keep me informed every step of the way. He was very reasonable and understanding. After a few more times of this, the "boss" began to talk to me about said vehicle and price. they wanted $1000 more but I just didn't feel comfortable with that since again, I had already done the homework at the other dealership. After about 4 hours --- no exaggeration, the "boss" agreed to what they seemed to have in the beginning and I bought the vehicle. It was a painless process with David and it was easy to find a vehicle and David was very attentive and knowledgeable. If he didn't know it, he did the research and found out. ---that's great! instead of guessing and giving false statements. I bought it! I loved the vehicle! I would recommend David B. One of the best sales people I have dealt with and would go to him again. Advice: Do the homework prior. Have an idea. Be direct on the possibilities you want to consider and David will find it for you! As for the process.... this is old school and unnecessary. It's designed to tire you out, wear you down and they continue with this process which is ridiculous. My last suggestion is... Do not make an appt. Go in on your time. AND.... go in an hour before they close so they can't keep you for 4 to 6 hours. If you have a trade, make sure you keep your keys to your vehicle. If they evaluate it, get your keys back immediately after. They like to hang on to your keys during the process until you realize you may leave and realize they still have your keys! Hope this is helpful and Thank you, David Bridges. Really. Much thanks.

    We came in with the intent to buy one of two cars that was listed for sale, used, that we wanted to…read morelook at. One of them had sold before we got there which is totally understandable and the way it goes, especially on a Saturday. The salesman sat down with us, we talked over our dealbreakers and what we were looking for and why we singled out those two cars. Two of the dealbreakers we discussed was that it had to have a clean Carfax, no accidents of any kind or other issues noted, and the other was that we wanted an AWD car. We went out and test drove the remaining one we saw advertised, came back asked to see the Carfax since it wasn't on the listing and he left to go up to their podium, we thought, to retrieve it. The salesman came back with another document to show us how their price was fair and how the car ranked in the region and such. We again asked him to see the Carfax. He left again and came back with the Carfax, which in big bold text, as they do, indicated that there was damage reported to Carfax that he didn't tell us about to that point. Then the back pedaling begins and how they can beat the deal we had seen at a different dealership earlier in the day. He says they can match the deal on a new model of the same car we just test drove. My wife and I discuss it (since we had been there almost 2 hours at that point) and decide we aren't waiting for him to come back at this point and waste more of our time. As we are walking out the door he comes running over to stop us and says he has a deal on a brand new model. We told him we wanted some time to think, given our experience, and we would be leaving now. The sales manager then chases us out to the parking lot (literally running out of the building to catch up to us) with a flyer for a new model of the car we were looking at and we were both already in the car and pretty upset, but still trying to be professional with him. We took his information and the flyer with the handwritten price on it he was chasing us down with and the details of the car. It was a FWD model. The appearance of it all at the time was that either the salesman wasn't listening to us at all, or he was trying to bait and switch, get us to agree to a price on anything, just to get the sale and see if we'd notice. It's really a shame because we did like the car and the dealership is in a decent location, people greeted us and made us comfortable while we waited, but it now feels like to us that that was all an attempt to cover up sleazy, stereotypical used car lot tactics that definitely lost Toyota of Brookfield a sale that did go to their competitor and has left a lasting negative impression on myself and my wife, especially since the dealership that did get our sale didn't resort to any of that nonsense and was open an honest about their inventory and respected our needs and time as customers.

    Enterprise Car Sales

    Enterprise Car Sales

    4.5
    (16 reviews)

    We have been buying cars from the Enterprise system for almost 20 years...and have found it to be…read morethe absolute best for purchasing vehicles. We are about the easiest sale any dealership could make, as we always know what we want (Toyota), and what to expect. However, this dealership exceeded our expectations (which were good when we came through the door already). Chris Eckart was professional but friendly, easy going but timely, prompt but very flexible. All of the team was attentive to our needs, from management down and almost clairvoyant whenever we encountered additional requirements for the purchase. Management and finance was handled with grace and style. Some of the "Best" explanations regarding warranty and purchase requirements were given by the group. It may be awhile before we go back, because the cars are that good. However, we'll be back!

    We had been shopping for a used mid-sized SUV type vehicle and, at the time, not knowing exactly…read morewhich make/model we wanted, were basically exploring and decided to stop into Enterprise Car Sales, based on a friend's good experience there. Once there, we were met by Acct. Exec. Sarah DePover. She showed us two cars she thought we might like and was very informative about each of the vehicles. She then encouraged us to take test drives of each, which we did. There are not a lot of used cars to chose from at this location, but Enterprise has stores all around the country and for a fee, one can have a vehicle shipped/driven in. We also became aware that one can basically "shop" for all Enterprise used cars on sale by way of their website, which will show all the vehicles they have for sale around the country. We accessed and perused the website after visiting the car lot and found the website very user friendly. We honestly can't say enough about how professional and knowledgeable Sarah was. She knows a lot about cars and is a true ambassador and asset for Enterprise, but it is her service oriented, upbeat, personable demeanor that makes us wish we could have found and bought our "dream car" from her.

    Mike Juneau's Brookfield Buick GMC

    Mike Juneau's Brookfield Buick GMC

    3.2
    (32 reviews)

    This review is for both Mike Juneau's body shop as well as sales since I really can't do two…read morereviews. First, the body shop. My car was hit by a truck tire complete with attached axle and brake rotor on the interstate while heading to work, disabling the car completely. I called the body shop ahead of my arrival with the tow truck and they were very accommodating while I was dealing with the tow as well as with insurance. Insurance ended up totaling out the car due to the extent of the damage (the tire hit the car so hard it shattered the battery and severed the cord for the airbags, so none of them went off). When I came to collect my belongings out of my car, staff was very helpful, removed my license plates for me and shared their shock and awe at what happened to me and that I was okay. Next, sales. Rick Katz called me and offered up some replacement vehicles, including the newer version of the vehicle that was killed by the tire. Rick was extremely easy to work with and very flexible, offering different options without being pushy or aggressive, extremely key for me. While I ultimately went with a different vehicle, it wasn't through any fault of Rick's and he worked hard to get my business. I would highly recommend him to anyone looking for a vehicle.

    Had my 21 Envision towed there for an electrical issue. They diagnosed it and said it was the…read morebattery. The next time I drove it a message came up stating that the car was running on battery power basically. So after spending $400 to replace the battery I still have the same issue. They then said that it's to much of a hassle for them to deal with my warranty company, they only want to use GM warranty. I would not recommend taking a vehicle here for service or buying a vehicle from this dealership. They don't care and appear to not know how to troubleshoot vehicle problems. DON'T GO HERE!!!!!!

    Wilde Honda

    Wilde Honda

    1.9
    (231 reviews)

    Dear James O'Brien and James Reifenrath, I want to give a…read morehuge thank‑you to the entire team at Wilde Honda for providing exceptional service during both of our recent vehicle purchases. Every staff member we worked with treated us with professionalism, kindness, and genuine respect. Temuulen Iderzul went above and beyond -- truly giving 110% -- to make sure we were taken care of. Tyler Zane made sure every step of the process was handled properly so we felt confident in our purchase. Allen May helped us with financing during our first visit and was extremely helpful and informative. Unfortunately, our first vehicle was totaled just three days after purchase. Because of the incredible service we received, we didn't hesitate to return to Wilde Honda for our second vehicle. This time, we worked with Malissa Logue in finance. She is smart, talented, and truly knows her job. She made the paperwork process smooth and stress‑free -- she is absolutely an asset to the dealership. Throughout both visits, we felt welcomed, valued, and respected. It's rare to find customer service of this caliber. The professionalism and dedication of the staff reflect the strong leadership and positive culture within this dealership. We highly recommend Wilde Honda to anyone in Wisconsin looking for a trustworthy, customer‑focused dealership. If you want a team that truly cares about Sincerely, Dr. Janice Pugh

    I wasn't sure what to think of this place, but one of my fellow yelper's really raved about it so I…read morethought it would give them a chance. And I'm so glad I did! I needed an oil change and tire rotation for my new vehicle and I was on the fence of where I had booked an appointment so I decided to come here after not being here for a few years. I'm so glad I did. Taylor was wonderful from the moment. I walked in and to when I left about an hour and a half later, I love their coupon specials and three pack of oil change with rotation is an awesome deal too! And of course, the car wash which I already washed it today so I got washed twice. Considering the fact that they closed at 3 o'clock today and I got in past 1230. I was highly impressed with the speedy service and friendly staff. I will definitely return soon.

    Wilde Toyota

    Wilde Toyota

    2.8
    (373 reviews)

    Counting the car for me and cars I've co-signed for my sons, I've purchased four from Wilde between…read morethe summer of 2022 and the spring of 2024 (one new, three used). All have been with the same salesperson, Big Mike. I couldn't be happier. Before the first car we tried multiple dealerships. It was the mixed bag of awfulness that makes people like me dreading buying cars. Got a recommendation to go to Wilde and ask for Big Mike. Saved us. A year later, we needed a new car. Since Wilde is almost an hour from our house, the market had changed a lot in the intervening year, and weren't buying a used car, we tried looking at other places. Ended up calling Big Mike. He calmly addressed our needs and we drove away happy. Bought our third used car from them just a couple months ago. Obviously, there are a lot of negative reviews for Wilde. What do I make of them? Well, if I'm honest, I do t know if I'd go to Wilde if I had to play roulette and take whatever salesperson walks up to me first. I've never seen anything bad, but the place doesn't have a vibe of excellence that would put me at ease. I've worked with three difference finance agents. Wild variety of experiences--even the guy we used twice was different each time. Again, nothing unethical or problematic like I've experienced elsewhere, but rather I'm willing to put up with "ok" because I know I'm getting fair treatment on the front end of the shopping experience. Two years after buying used and a year after buying new, I'm still happy with the cars. (It's the used car market--and there's no guarantee with the used car, so I've taken a risk and got lucky.) could have turned out bad, thankfully it didn't. New cars come with some free routine maintenance. Service has been fine. Again, nothing "wow" but also no red flags or anything to complain about. People are friendly and seem knowledgeable. Even so, once my free service is over, I probably won't drive an hour to get my car serviced.

    DO NOT BUY A CAR FROM WILDE! I've purchased my last 3 cars…read morefrom Wilde over the last 15 years. But regretfully the once good service department has gone down hill to the point where they are overcharging for work performed. There service department is no longer to be trusted. On two occasions I confronted there service tech and had I not been knowledgeable.... the manager would not have apologized and took hundreds off the bill. I have hoping to buy a 4th vehicle from them but I have lost all respect for this dealership!

    Lexus of Brookfield - car_dealers - Updated July 2026

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