I was looking to get my water heater replaced and the Water Heater Doctor gave me a great price and…read moreassurance with their warranty. I appreciated the work they put in to ensure everything is up to code (and then some additional safety measures!). Sam was the tech who came by promptly and he was friendly and professional. I also had my pressure release valve and spigot replaced. All good. Based on my research, they used a high quality Bradford White tank and Wilkins PRV, so I'm happy with that. I appreciate the quick responsiveness and willingness to answer my questions because I tend to be an overanalyzer.

Water Heater Doctors delivered a smooth and professional experience. From the moment I reached out,…read moretheir responses were lightning-fast and their estimate was extremely competitive. They were transparent about pricing and recommended additional services to bring the installation up to current Orange County code. I confirmed this with another specialist, so I knew they weren't pushing unnecessary upsells. Everything was clearly itemized so I understood exactly what I was paying for. I communicated with Zach throughout, who provided excellent customer service. Whenever I reached out to him, he often responded within minutes, scheduled quickly, and was super accommodating when I had to move the appointment up. Initially, I was only getting lukewarm water, but when it turned completely cold the next day, I reached out after-hours. Zach replied first thing in the morning and arranged to move the appointment up to that afternoon. They gave me a 2-hour window (12:30-2:30pm), and Nick arrived promptly at 12:30pm, so I did not have to wait. He completed the installation efficiently in about 90 minutes, and cleaned up thoroughly. Zach even followed up the next day to ensure everything was working to my satisfaction. Compared to others I contacted, WHD offered a high quality service and craftsmanship at a competitive price. Highly recommend them to anyone looking for reliable, high-quality water heater service.

Paul Olson is the best. He and his team did a great job to…read moreunclog my kitchen sink. I will never go with someone else. Very professional and honest service.

Very directly fixed the problem. No constant upselling. I was able to pay using Zelle.read more

We had the pleasure of meeting Nick. He was very polite and prompt. He's also honest. Fair prices.read more

I had the best experience with Pacific Water Heater Company. I needed a new water heater and they…read morewere able to come out the same day. Their prices are highly competitive and Dave was so kind and so accommodating. Nick, who installed my water heater, was also a pleasure to work with. I would highly recommend them!

First, he provided speedy service. Based on the diagnosis, he provided us with optional…read morerecommendations. He then installed a new water heater in a short time and hall away the old one. All in a very nice manner. So far the new water heater is working well. I Hope we can enjoy the new water heater for a long time. I will surely recommend your company to our neighborhood.

I had a great experience with Dennis and his team at USA Water Heaters. They responded quickly,…read moreoffered the best price, and accommodated my request for next-day installation. The installation team was phenomenal, professional, experienced, friendly, and efficient. They did an outstanding job installing the Navien tankless water heater and made the entire process smooth and seamless. If you're looking for a new water heater, I highly recommend USA Water Heaters. Their customer service, pricing, and workmanship exceeded my expectations, and I don't think you will be disappointed.

Grateful for Thomas and his crew. My water like from the city to my house was leaking somewhere (14…read moreyear old home that was bought new). Could not have happened at a worse time (right around Christmas). Thomas and crew recommended we replace the line vs tearing up our driveway to diagnose the leak (would have been just as costly but I would have ended up with a repair vs a new line). His crew worked diligently through Christmas Eve and on one of the days they were working until close to midnight (they started early in the morning). The repiping included boring underneath my driveway to get to the house. They had to open a small patch of concrete on the driveway, had to open a hole in my drywall inside the garage, and they had to pull back my artificial turf on both sides. When they were done with the project. They put everything back to the way they were (reinstalled turf, fixed concrete, drywall repaired). I am so grateful for their dedication and not working insane hours to get our repipe project completed. I was so impressed with his and his teams work, I have hired his company to replace my garbage disposal unit. Another job well done.

Very competent plumbers (had Mike this time). Installed new tankless and did other faucet…read morework/installs. Scheduling and text updates were very prompt and efficient.

Steve is the best! On Christmas Eve I turned on my garbage disposal and water slushed out from…read moreunder washing machine. Knowing I was going to get price gouged from the only other company who might have a guy working the holiday, he came to our rescue. Steve saved our Christmas! So thankful.

I contacted Hybrid Plumbing to see if by any chance they had same-day availability to fix a leak…read moreunderneath my island sink. To my amazement, Steve came out and fixed my issue same day! He was very personable and professional and walk me through exactly what needed to be done and why. I felt that his pricing for their job was very reasonable compared to other plumbers. I highly recommend Steve for any of your plumbing needs.

To start off, Drew was the first proprietor to respond with a quotation, and I was able to take…read moreadvantage of the promotion. On the day of the appointment, they text you a link which opens up a map which shows exactly where your technician is and how far they are from you, in real time- that is a very cool feature, indeed. The text also shows a mini-bio of the technician with their photo and it describes his experience as well. Ryan used his power snake to unclog a slow draining bathroom sink, and got the job done. Courteous, efficient and competent. He also took time to explain in detail what is going on in my drain pipe, and what I can expect in the future. Good price+good service = winning combination. I would call Wish Granted Plumbing again the next time I need plumbing work done.

They are scummy salesmen…read more I'm having a few issues with the water filtration system at a rental home I own, so I called to have a technician come out and take a look. He spent an hour talking about how great their new systems are, but after he left, I realized the water fill line for the salt tank wasn't even attached, which might explain why the unit isn't working properly. I would expect a water filtration technician performing a maintenance check to notice that a critical water line was disconnected, but everyone makes mistakes. So I called them back and scheduled a 2-4 PM window for someone to come out and hopefully fix the issue. I even received a call at 8:00 AM confirming the appointment. Then, at 3:00 PM--an hour into the arrival window--the owner of the company called me, confused about the issue, and said they don't fix units like mine. He told me I need a new unit because of an error code, and that NO ONE was actually scheduled to come out. The only reason they came out for an estaminet was to convince me to buy a new unit classic bate and switch BS. They had no intent to help me fix my unit at all. I planned my whole day around this appointment. The owner seemed confused why I did not just want to buy a new unit. Call me crazy, but I don't want to spend thousands of dollars if all I have to do is replace a 3-dollar plastic water line. It is like getting a flat tire, and the mechanic is trying to sell you a new car. just slimie as all hell.

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.