I was given attitude because he was busy ordering at a drive thru. I'm grieving the loss of my pet,…read moreand now feeling like I'm inconveniencing someone that promises care during a terrible time. I do not recommend.

I met Jimmy at the St. Augustine Beach Police Department K9 Officer Kilo's funeral. I thought it…read morewas so beautiful he offered to put that on for the Police Department. Unfortunately, a week later my best friend passed away. Jimmy was the first person I thought of to have my little fur baby cremated. I was only visiting for a short time so he made sure to make it happen before I had to leave. I can't express how grateful I am for Jimmy. Thank you so much and God Bless.

I regularly shop here as it's the closest place that sells crickets. I purchased 60 large crickets…read morethe other day, immediately took them straight home and gave them food and water crystals (air conditioned the whole time, not a long drive at all), and within 24 hours, over 30 of them were dead. Within 2 days the rest of what I hadn't immediately fed off (probably 15 remaining) had also died. They're clearly stressed by transit and then very poorly cared for in-store. Their enclosure looked like no one was caring for it when I was there. There were also 2 Bettas on the shelf, both dead. Also, a few weeks prior to this visit, I bought other feeders that similarly all wound up dead in spite of carefully maintained conditions and access to food/hydration. It's Petsmart, so I don't expect much in terms of humane conditions, but this one in particular has a lot of room to improve on its feeder care and its customer service. The staff here often has a major attitude with the exception of a few nicer cashiers.

Dogs hair cut is awful. Uneven, too short and herbutt was dirty when I picked her up.read more

Prices are way too high! Once Ft Caroline Animal merged with Dames Point Animal, the prices…read moreskyrocketed. No longer affordable to have a pet. Sad.

Thank you for seeing us as a new patient that Saturday. Our original vet place are closed on the…read moreweekend. I found out this place was open and they took me in. I wanted to check with a regular vet first before I took Ferby to the ER. His glucose were very high. It was to the point were I can't manage it. They recommended me to take him to the ER. The Vet was very nice and compassionate. I had to do a 25$ deposit on the phone to secure my spot. Which I did not mind because it was an emergency.

As always, absolutely phenomenal care. The entire team at MRAH are so kind and professional. They…read moredo everything they can to meet your pet where they are, even if it means sitting on the floor. Ask me how I know My pup doesn't enjoy going to the vet (who does?) but she loves being able to see all of her "friends" that are always kind to her. I trust Dr. November, Dr. Wilson, and the entire MRAH team with my dog's health.

Monument doctors are great. The issue is their administration and refusal to join the electronic…read moreage of technology. Forcing your clients to buy from your pharmacy which is overpriced otherwise having to drive all the way there for a prescription that can easily be emailed or mailed is ridiculous. There is absolutely no reason for that and I've never had to deal with it in the course of my dog's 15 years of life. Please stop making your clients run through hoops - that's for show dogs.

I just took a 7 day trip, and Carolyn watched my cat for me while I was gone. We had a meet and…read moregreet about a week before, as this was my first time using her. She came in daily to do the litter box, food, etc. and spend time playing with my cat. (I have cameras so I would get an alert when someone came in). She took a couple pics of them playing and my cat having treats, and sent me them by text so I knew everything was ok. I will definitely keep using her again. Came home to find a nice welcome home note from her, letting me everything was ok food and litter box wise this past week.

With 2 large dogs and 3 cats coupled with an extremely demanding job and travel schedule we would…read morebe lost without Carolyn and Reigning Cats and Dogs. Always on time, professional, safe, full of love, there is not another pet service I would recommend before Carolyn and her staff. The animals are always happy and the property is in better shape than when I leave. Reigning Cats and Dogs has been caring for my animals for over 2 years and I hope for many more!

Our first experience went well. Our second experience? Not so much. The owner answers the phone…read morewith an attitude and isn't very clear. They have no idea how to do an aussie cut and shaved our dog. (You don't shave double coated dogs) it can and will ruin their top coat when it comes back. I wanted him trimmed, nails, ears, teeth ect. Those services are what she told me goes with a full groom last time. I picked him up with his hair roughly an inch long and missing his beautiful top coat. When we contacted her about his cut, she claimed that it was actually longer this time that the first time she cut it. A little later, I noticed him licking his leg only to find that they scratched him pretty bad with the clippers. When the uneven cut was brought up she said he "got wet or laid on it" You can clearly see it's a straight line they cut at an angle. If you look at her Google reviews, this is an ongoing problem.

I have been going to Waggin Tails for years and my Oreo always gets a great grooming…read more Tina and her crew are so caring. I highly recommend them. Rose and Oreo my 12 year old Shih tzu.

Absolutely blown away by the level of compassion and patience this clinic displays. I brought my…read moredog in to be put down due to cancer and they went above and beyond to make us comfortable and allowed me the time I needed to process and say my goodbyes. Even as they did the procedure I got to sit with my baby and they were very very compassionate. They listened to my hurt and validated his condition allowing me to find peace in the chaos. Very impressed and grateful.

If your cat or dog has great anxiety, you can get an RX to keep your pet comfortable during the…read morecrazy fireworks that go off during the holidays. Roseanne at the front desk is amazing. Located across from Harvey's Grocery Store on Arlington Road.

Katlyn was wonderful. She's very patient and gentle with our parents little fur babies. We get nail…read moretrims and anal gland expressions. Looking forward to a spa day for them next time!

This is the only groomer that would take my very difficult to cut Australian cattle dog nails.read more

Since moving to Jacksonville, and trying out several different options for our pet's needs, we…read morekeep coming back to Pet Supplied Plus University for the food, treats, and toys at Pet Supplies Plus on University. The store itself used their space brilliantly and offers a massive selection for your pet. Special features are the baths in the back of the store and the fact that you can bring your pet in with you. They also have a curbside option and will bring your pre-ordered food out to your car if needed. Sales are common, the staff is friendly and knowledgeable, and, most importantly, they love pets. If you're looking for a "go-to" pet supplies store, I highly recommend Pet Supplies Plus.

This was my first visit to the University Blvd location & it was just as pleasant at my experiences…read moreat the Atlantic Beach store. Rheannon greeted me immediately as I entered & quickly provided me with my online pickup order.

I don't think I will ever have enough words to express how grateful I am to this veterinary team…read more They saved my baby Ónyx's life. Ónyx was only 9 weeks old when he accidentally swallowed a piece of a treat that became lodged in his airway. We brought him in because his breathing sounded strange, but we could have never imagined how quickly everything would change. The director immediately performed X-rays, and within less than 30 minutes, Ónyx went into respiratory shock. From that moment, I watched the entire team move with an urgency, coordination, and dedication that I will never forget. Everyone ran to help my puppy. Dr. Timberlake had to perform an emergency endoscopy to remove the foreign object from his airway a procedure that carried significant risk for such a tiny, 9-week-old puppy. It was one of the most terrifying moments of my life. Dr. Timberlake successfully removed the object and saved Ónyx's life. Afterward, he remained under constant observation and oxygen support for hours. Dr. Peña was absolutely wonderful as well, and every single assistant treated Ónyx with so much love, gentleness, and respect. They did not leave him alone for even one second. There was always someone watching him, caring for him, and making sure he was safe. As a pet mom standing there terrified and feeling completely helpless, seeing the way this team cared for my baby meant more than I can explain. They didn't treat Ónyx like "just another patient." They treated him like his life mattered. They treated him like the deeply loved baby that he is to us. Because of their knowledge, their quick response, their teamwork, and their dedication, I have my baby home with me today. I can watch him eat, sleep, play, and be his happy little self again. There is no review and no amount of stars that could ever truly represent the gratitude I feel. Dr. Timberlake, Dr. Peña, and the entire team: thank you from the deepest part of my heart. Thank you for running for my puppy. Thank you for not giving up on him. Thank you for caring for him every single second. Thank you for saving Ónyx. I will be eternally grateful to all of you. Because of you, I still have my baby with me.

We brought our 6 year old healthy Westie in when she couldn't walk, vomited and pooped in the…read morehallway (she never does that). It was like she was paralyzed! They took the best care of her and ran a lot of diagnostic tests. She's fine and doing well now and back to normal now. She has a dislocated knee, a lot of pain (probably causing her to vomit etc). Very happy with the care she received there. They explained everything!