Very positive experience. Thoroughly answered questions. Explained what to expect. Made…read morearrangements during off hours to accommodate a school schedule on the weekend. The treatment was easy compared with previous over the counter experiences and much less toxic. After care instructions were clear and easy to follow.

After finding out about cases at our local school, we suspected one of our children had lice. As…read morethis was our first experience with lice, we were nervous on how to handle the situation. We found Lice Charmers and brought the whole family. She was able to see us very quickly. This was the best decision we could have made. Our child did have lice, and June was phenomenal. Her treatment of it, as well as her knowledge and suggestions instantly put us at ease. While lice is frustrating, it can be handled relatively simply and it made us realize it's a very manageable situation. The rest of us got looked at as well. Our child's hair is not the easiest to run a lice comb through, but June was phenomenal and our child barely even noticed. Highly, highly recommend if you want to feel at peace.

It finally happened - my daughter (and I!) got lice! Luckily, we called Lice Charmers and they…read morewere able to get us in right away. June was AMAZING - kind, gentle, informative, and made getting treated so easy. She went above and beyond to be sure we had great home-care instructions as well. We are so grateful for the help, and would highly recommend Lice Charmers.

We're never going elsewhere lol setting the appointment online is so much easier than any place…read moreI've tried. Customer service was great. The doctor is so kind and quick and is very good at explaining everything going on. Not only is he great with adults, but he's also great with kids. His family was there to help and they were the sweetest people. It's a nice homey feeling, but still professional. They have a little play place area in the waiting room which is so nice for kids waiting for their appointment. The place is nice, clean, and has a great selection of glasses and sunglasses. They make each customer feel valued and I am always about that. Any complaint about waiting time for glasses has nothing to do with the company. My man has state insurance and his glasses came within the next week. Absolutely recommend for any age!

Best place for eye care in Washington, hands down. See Saw has gone above and beyond for us so many…read moretimes I can't recommend them enough. They're friendly, flexible, and work with our budget. Definitely treat your eyes to a visit to See Saw.

They are all super nice at this clinic and very professional. The place is super clean and modern,…read moredefinitely a plus! I do my annual check ups here since I feel super comfortable with the staff, and know exactly what to expect each time. They're kind, courteous, and patient with me during each appointment all awhile super efficient allowing me to be in and out in no time.

I had been calling the North Pacific Dermatology office for over a year, when my adult acne just…read morestarted, consistently being told that Nicole Prevo Kageyama was not accepting new patients. No waitlist to make things easier. I had called other dermatologist and was getting the same response of not accepting new patients. Eventually, I was informed that she had hired a new PA-C when I called, Kieu Dang, and I was finally able to book an appointment--three months out--for 10/8/2025. I showed up prepared to discuss my primary concern, which was acne, but I also wanted to address several additional issues that appeared from the time I scheduled the appointment to 10/8: hair loss, stye eye, eczema on my eyelid, and a new burn. Unfortunately, the appointment lasted only 10-15 minutes. I was told that only my acne would be addressed during this visit, and that I would need to book separate appointments for the other concerns. During the short time I had, I was prescribed three medications with very little explanation. Told I needed to take them for life. Kieu Dang simply looked at my skin and mentioned that I had various types of acne without specifying what they were. No blood work was done, and aside from a light scan on my face, no in-depth examination took place. She recommended CeraVe and Cetaphil--brands I had already tried without success--and showed no empathy or personalized care. Her overall demeanor lacked any sense of customer service or attentiveness. It was incredibly disappointing to invest three hours of my day, including the commute, for such a brief and unhelpful appointment. After waiting over a year and trying multiple treatments in the meantime--facials, microneedling, chemical peels--I had hoped for a more thoughtful and thorough medical consultation. From a patient standpoint, this was one of the worst experiences I've had with a healthcare provider on 10/8/2025. Kieu was much better in my follow-up on 10/9/2025. She showed signs of empathy, understanding, curiosity, and personalized treatment. The explanation for treatment and prevention for my eye eczema and burn was explained with detail by providing background. I was happy to see this change in less than 24 hours in her care. I appreciate a physician being flexible in their care and taking feedback.

I have gone to this clinic a few times now and everything was great up until my last visit. I…read morecompleted the initial check-in and assessment and was then put into an exam room towards the back of the office. I was basically ignored for about 45 minutes until someone opened the door and said oh, I didn't know you were waiting. They apparently lost me in the system, and no one came to do my eye exam. On a positive note, I was able to order glasses that worked out very well for me so I'm offering a mixed review.

At the time I was living nearby, and never really had a dedicated optometrist, so I checked the…read morereviews and thought- let's SEE what it's all about. Went in for an eye exam, and it was an extremely smooth process. The doc was extremely knowledgeable and even explained certain things about my eyes that no one has ever taken the time to do before. Other experiences I've had were all about getting you in and out as fast as they could, but not here. He took his time to explain what he was doing and why. I like that in a Doc. When I went to pick out my frames, my better half was not with me, and I typically always ask for her approval on something I liked. So, I went off the recommendation of the employee helping me (didn't grab his name). I tried several pairs on, and he said there was one that popped. Which was good because I liked it, but wasn't too sure. He said it was a a perfect fit and style for my noggin... so I went with it. Of course got all the upgrades, and let me tell you... I can't count on my toes and fingers, and yours too on how many compliments I got on these Holbrook Oakleys!! People loved it, my wife loved it, more importantly... I loved them! Overall, for my first experience with this place, it was a pleasant surprise and I found myself not dreading an eye exam and hunting for something I never am really satisfied with- until now. As always, Enjoy & Happy Sight Seeing!

I am a pretty hard person to please and the experiences that I have had with this business have…read morebeen consistently above my expectations. I am very glad that I have chosen to do business here. I will refer them to anyone who asks for an opinion.

Staff was friendly and helpful. Dr. Graber was knowledgeable and clear in explaining the results.read more

6/18/2026: Kent Eye Clinic is awesome! Dr. Shri Yelgar is very knowledgeable, professional and very…read moreeasy to talk to. He listens and explains things so you understand. He's friendly and really cares about your eyes. Excellent Optometrist and the staff are excellent also. Great experience and great eye clinic!

The optometrist/clinical side of Kent Eye Clinic was stellar. This review is specifically about the…read moreoptical shop that sells the glasses. I received only a very slight prescription change in one eye and decided to buy a pair of pink frames from their optical shop instead of my usual Warby Parker. My husband bought glasses as well. At our second appointment, his glasses were fine, but mine were extremely blurry. I told Serena Diaz something was wrong. She took my new glasses and my old pair into the back, then returned and assured me she had checked them and the prescription was "spot on." I trusted that and spent the next three days with a blinding headache trying to adjust. Eventually I tried putting the glasses on upside down -- and suddenly I could see perfectly. The lenses had been installed in the wrong eyes. Even after explaining this, I had to schedule a third appointment rather than simply dropping them off. Another employee corrected the lenses, but the process left visible notches/cuts in them because the frames are rimless along the bottom. That required a fourth appointment. Serena told me remaking them would use my one-time warranty, even though the damage resulted from their mistake. She specifically asked whether I wanted just the lenses or the entire pair remade. I said the entire pair, because the frames no longer fit correctly after being taken apart. She also gave me the option to keep the defective pair while I waited. At my fifth appointment, Serena Diaz told me she only had replacement lenses and asked where my original frames were. When I questioned why I needed to return the glasses, she yelled across the waiting room: "THAT'S WHAT A WARRANTY IS! OTHERWISE YOU'D HAVE TWO PERFECTLY GOOD PAIRS OF GLASSES FOR FREE." Except I did not have two perfectly good pairs. I had one pair their shop had assembled incorrectly and then damaged while fixing. I returned 15 minutes later with the frames and was then told by a shop worker that the replacement frames Serena Diaz said would be available were actually not in stock and had to be ordered. Two days later, I was called to schedule my sixth appointment but they wouldn't have openings for a week. By then, more than a month had passed, so before leaving for vacation I ordered another pair from Warby Parker. Those arrived perfectly made in five days without rush shipping. At my sixth appointment, I finally received the remade glasses -- again from another employee, because Serena Diaz did not come out or speak with me. So after six appointments, more than a month, lenses installed in the wrong eyes, damaged lenses, my warranty being used to correct their mistake, contradictory information, and being yelled at in the waiting room, I finally received the glasses I originally paid for and now I don't even want to wear them because I feel so gross and scammed by the whole situation. The optometrist was excellent. I would absolutely not purchase glasses from the optical shop again.

I'm a 69 y.o. male stroke survivor. Dr. Macy is the best optometrist I've ever seen. She diagnosed…read moremy binocular vision disorder in 10 minutes. I had been describing the exact symptoms for 8 years to my previous Maple Valley optometrist, yet he never figured it out. The office staff is excellent as well. They set me up with prism glasses, I wish I found them sooner.

Been a patient for over 10 years. Always professional care and friendly staff. Beneficial…read moreassistance with frame selection and good support between appointments as well.