Cancel

    Open app

    Search

    Extra Space Storage

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm
    Updated 1 month ago

    Services - Extra Space Storage

    Extra Space Storage Photos

    You might also consider

    Recommended Reviews - Extra Space Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Lilia H.
    35
    32
    10

    2 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Extra Space Storage

    You might also consider

    StorageOne Maryland Pkwy & Cactus

    StorageOne Maryland Pkwy & Cactus

    3.4
    (17 reviews)

    Storage One off of Cactus gave amazing customer service!…read more They went above and beyond with customer service! I've been to other locations that had office hours but when you show up at 1000 it says, "will return at 1pm!" Although carts are only available during business hours, there are an ample supply of them. The facility is clean, air conditioned below 75 and well lit with motion activated lights (very helpful if you are terrible at navigating a maze!). I always know where I've been! Signage inside indicating directions their office and then another sign directing to restrooms.

    Sherri, the manager, provided extremely poor customer service. I've rented a storage unit from this…read morecompany since May 2025, and I reserved my U-Haul a week in advance for a 3:00 PM pickup to ensure everything would go smoothly. However, when I arrived at the scheduled time, no one was there, and I wasn't helped until 3:45 PM. I explained that the delay put me an hour behind schedule and asked if she could offer a discount since I couldn't check in online without the keys she had. She responded that she "doesn't work for U-Haul," had other customers, and would not provide any discount--without even offering an apology for the inconvenience. This was especially disappointing considering I've been a customer here for the past six months. While I was in the office, she was also openly discussing issues about people living, cooking, and defecating on the property, which was very unprofessional. Based on this experience, I would not recommend using this location.

    Morningstar Storage

    Morningstar Storage

    4.9
    (8 reviews)

    All done and have been here for at least a couple of years! We have always felt safe and my husband…read morelikes interacting with the staff, most recently Pam, who helped with the move-out. She was kind and understanding and allowed us to schedule the FREE moving truck a few times. We highly recommend this storage facility because of friendly staff, clean facility and restrooms, convenience, nice covered area to park while loading, free moving truck with flexible scheduling, and climate controlled units. If we ever have another storage need, Morningstar is first on our list!! Thank you!!

    I rented a storage shed-10 x 10 for my items recently as I was moving in with my husband and…read morefamily. Joy works in the front office with another co-worker and both are very friendly, helpful and understanding. Joy gave me a tour, explained everything with important details and started the rental process. Her coworker completed it the next day as Joy was off and I purchased the rental insurance for $12.00 a month and I paid a prorated rent for the rest of April plus a onetime account set up fee of $29.00. The next day my family and I moved my belongings in. We reserved their truck from 9:00-12:00, but called to request an extension of two additional hours. Joy upon greeting me at the storage facility, told me we could have the truck until 4:00 or 5:00 pm as there wasn't anyone else requesting it. The facility is nice, new and clean. The units are indoors and heated or cooled depending on the season. I recommend Morningstar Storage. I am a satisfied customer!

    All Storage - Seven Hills

    All Storage - Seven Hills

    3.2
    (41 reviews)

    I've almost never reviewed any business on Yelp. They have to be REALLY bad, or REALLY REALLY GOOD,…read morefor me to feel inspired to do so. All Storage Seven Hills is the latter. In every possible way a business can excel, they do, from customer service to general security to vehicle rental. Superb in evey way. As another reviewer said - "A diamond in the Seven Hills."

    I rarely leave negative reviews, but this experience warrants one. After a previous interaction…read moreinvolving my fiancé, I reserved a storage unit online under my own name, paid the required reservation fee, and received a phone call from the facility confirming my reservation and telling me to come in. During that call, I explained that I wanted the unit to store boxes. My purposes for reserving the unit had absolutely nothing to do with my fiancé. When I arrived, the on-site manager, Ronda, immediately informed me that I would not be allowed to rent because of my association with my fiancé. There was no discussion of my application, no opportunity to explain anything further, and no indication before I made the trip that my reservation would not be honored. What makes this especially frustrating is that someone from the facility had already spoken with me by phone before my arrival. If the decision had already been made that I would not be permitted to rent a unit, a simple phone call could have saved me the unnecessary trip, wasted time, and fuel. Instead, I was instructed to come to the facility only to be told upon arrival that I was not allowed on the property. After I escalated the matter to corporate, I was told my reservation fee would be refunded. The most frustrating part wasn't even the refund--it was the way we were treated. Forwarding a confusing internal email stating the fee had been paid by cash or check instead of answering a customer's questions directly, refusing to acknowledge obvious errors, and making us escalate to corporate for a resolution came across as childish, evasive, and deeply unprofessional. Businesses certainly have the right to decide who they rent to. What customers deserve in return is honest communication, respect for their time, and follow-through when a refund has been promised. Unfortunately, that was not my experience with the Seven Hills location, and based on my experience, I cannot recommend it.

    Extra Space Storage - selfstorage - Updated August 2026

    Loading...
    Loading...
    Loading...