I don't know why this place doesn't have any reviews! I am shocked!…read more For a first time pool owner and not knowing a single thing about chemicals or my non chemical options etc I left there educated and happy. I happened to stop in when it wasn't busy so I got extra care and convo with my purchase which I totally loved. The man who helped me which I assume was Paul himself was so kind and thoughtful. He marked all my containers with how much should go in and how frequently. He gave me info on filters and salt pumps. Oh and the young lady helping him was just as fab. There happened to be a man leaving when I was going in and he randomly said to me "this place is the best". You know what random stranger....YOU ARE SO RIGHT!! Ya know what I went there thinking I was going to drop a bundle of cash. NOPE!!! So affordable. If you have a pool or know someone who does and you have questions or need supplies go to Pauls you won't be sorry you did. The next day I went back to get a skimmer because I'm a ninny and forgot to get one and the place was mobbed with folks. It's so nice to see people supporting local owned businesses. I think what I liked the most was everyone was so happy in there and talking to one another like they all knew each other. I left there 2 days in a row with a big old smile on my face and I certain I will many more times. As long as Pauls is open I am forever a customer! Keep up the great work!!!

This man has your parts!!! No wait!! If you need something he finds it! Staff is very Courteous!!!…read morepersonable! Help you carry things to your car! Sorry viscount " you may be big? " but your staff lacks experience of customer support and satisfying and bringing them back!! Being a business owner buy self!! He will "OUT PRICE" you too!! Been a customer for years! I hope years to come! Right down the street!! Every thing you need! Plus a smile!! Never an Negative Glen is awesome!!! GREAT STAFF" so SORRY!!! This IS NOTSHORES POOL & SPA!!! It IS PAULS POOL SERVICE!!!

Previously we had a bad experience with a pool and a pool installer so I had extreme trepidation…read morewith getting a new one although I really wanted one. My journey began by going to a few different pool stores before Viscount Madison Heights. The others left me with a bad feeling as if the salesmen weren't really listening. Someone on socials recommend Viscount Madison Heights. I did and then shortly after shared pics of my yard for what pool would work in my unique slope. They always had my back and helped every step of the way. Additionally they set me up with an installer they've known and used for 30 years. It was delivered exactly when promised, 6 days later the install started, and 1.5 days later the pool of my dreams was ready to have swimmers in it. I now own a product that is meant to last with a 30-yr warranty, brick & mortar parts & service, and good pricing. I won't be going anywhere else for my pool and spa needs.

We bought our hot tub here 5 years ago and have been happy with it. They installed it on the…read moreconcrete pad we put in place just for the tub. So far we've had no issues with the tub itself. We recently had to replace to cover - which is common - they have about a 5 year life. They ordered it for us, we picked it up and put it on ourselves. So far it's just as good as the first one. The reason for 4 stars no 5? They can be a bit standoffish and unfriendly and know it alls. You may stand around for a while trying to get someone to wait on you. Also as a woman - they've treated me like I don't know what I'm talking about. So - good products, could have better service.

Bob Clement knew what he is doing and good at it. His crew works efficiently and get the job done…read morein a timely manner. Everything is cleaned up and hauled away. If you want a gear job call Bob Clement

Everything was awesome, They were fast ,efficient, professional and clean !! Can't say enough good…read morethings !! Thank you for all your help with our liner . I would definitely recommend these guys to anyone needing there pool serviced !!

I had an above-ground pool liner install done with Brightside in May 2026. I was very pleased with…read moretheir professionalism and commitment to quality! Brendon was communicative and great to work with. All the crew members were kind and respectful. I would highly recommend them! Note: if you need a liner, you must purchase it from Viscount Pools (Clinton Twp or Chesterfield) because they warranty the job. My only suggestion would be to clearly communicate this ASAP when booking the job. I would definitely use them again!

The guys we're great! Professional and worked quick to get the pool up. Quality work for sure. They…read morealso didn't mind our dog being nosey and checking them out

I've been going to CJ's since 2023 when I purchased my hot tub from them, and they've been…read morefantastic from day one. The entire team is genuinely kind, always smiling, and eager to help with anything you need. Brandon handles our pool openings and closings, and he does an outstanding job every time. I highly recommend CJ's for all your pool and hot tub needs. Plus, they have the best collection of rubber duckies--my granddaughter loves them.

Going into my third season with our pool. I am still a nervous Nellie. We tried to do a self-repair…read moreon our pump and it was disastrous. Went to CJs on Memorial Day. Everyone was patient and kind. They actually had the part in stock! They walked me through what to do step by step. Not once have they ever tried to sell me something I didn't need. Highly recommend this business!

I have used Huntington Woods Pools & Spas for the past 13 years, and they have been fantastic to…read morework with. Their weekly service has always been reliable and on time, they have been accommodating in every way, and whenever an issue arose, it was typically resolved within 24 hours. I highly recommend this company. They have made pool ownership an enjoyable and stress-free experience for our family. Thank you, Huntington Woods Pools & Spas, for 13 years of outstanding service!

I'm going to start and say that I've been a long time customer of Huntington Woods Pools & Spas and…read morehave appreciated their staff both at the store and on service appointments to our home (as my parents have as well). However this year I was extremely disappointed with our closing. Not only were things left unfinished, but pervious instructions on where to empty the water were ignored (ending up costing me $450) on top of the police showing up at our house (very irate)... Here are the list of issues: - Water was illegally dumped on the dirt road running into the Rouge River system. Neighbors called the police due to road erosion and contamination of the river way. - Pool water was emptied too low! This is supposed to be on the 2nd step, but the pump/basket was placed on the floor of our shallow end, putting the entire pool at risk through the winter months (more money will need to be spent upon opening to fill the pool back up). - Instructions were given to call us before emptying the pool or empty the pool water into our EZ-Ice ice rink. This was not done, resulting in an incremental bill of $450 to fill the rink. - Filter baskets (by pumps) left uncovered allowing fall debris to get in them until I covered them and cleaned them out to avoid damage. - Cover was initially put on backwards. It was corrected after I called and informed them - Minor, but they left pool cover 'bag' out and it blew into neighbors yard which I was unaware until they brought it back. - They didn't complete connecting all of the cover straps to the moorings in the ground. Given my past positive experiences and longtime patronage, I requested a pricing adjustment. After a very disappointing and somewhat condescending conversation with the 'owner' (arguing every point / example provided) they were only willing to decrease the bill by $50. The handling of this issue and overall aggressiveness of the owner has forced me to make this review, and ultimately end my business with them, and hopefully inform others so they don't run into the same situation. I know the owner is a 3rd generation for the store, so hopefully seeing a review like this will help him move back to the customer support level of where we've known and expected their service to be. PS- I did pay the bill in full given the insulting reduction that was provided...

Chris and his team follow up and follow through. They text the service/cleaning scheduling that…read morehelps me schedule my days. It's hands free for me! Good family business

The Spa Doctor is wonderful, and this review is long overdue. Chris has been taking care of my hot…read moretub for quite a few years. I never worry about strange smells or if I've added the wrong amount of chemicals. He or his team are there twice a month and it's always ready to go. This year I took a chance and left it open a little too long. Fall started out mild, so we thought we'd use it at least a few more times. I had a bad feeling once the snow started falling in early Nov. Chris was able to close it after all, and it looks like no damage. The one year I did have a leak, and he was right on it replacing parts and repairing it. Prompt, courteous and fair prices. We totally recommend The Spa Doctor!

Be aware of their sand filters. I bought a 1701-013 Sand filter from these guys and noticed that…read moresand was coming back into my pool every time I primed my pump. Also the water pressure was so low coming back into my pool from the sand filter which is where I started to do some research and looks like they're are known issues where there could be something broken on the bottom of it inside of the sand filter. I asked for a return but since I already opened the package, they won't accept it back. So basically they sold me a broken new sand filter or a refurbished sand filter and package it up again. $325 down the drain and these guys just lost a 4 year customer. I'll be ordering elsewhere. BE AWARE!

Staff here were very energetic knowledgeable, willing to answer all my questions and offered great…read moretips. The store was clean and well stocked.